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    Orvis

    1.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    Orvis

    Orvis

    3.5
    (8 reviews)
    3.7 mi

    Orvis is an American, family-owned retail and mail-order business, founded in 1856 in Manchester,…read moreVermont, by Charles F. Orvis. It is the oldest mail-order retailer in the United States and a leader in fly fishing, hunting, and sporting goods. In the beginning Charles Orvis opened his shop to cater to wealthy tourists, quickly establishing a reputation for quality fly-fishing tackle, pioneering mail-order catalog sales. The company struggled and financially collapsed during the Great Depression. In 1939 businessman Dudley "Duckie" Corkran purchased the failing company for $4,500 and revitalized it. Under Corkran, Orvis expanded its product line to include clothing and opened its first retail store in 1941. In 1965, Leigh Perkins purchased Orvis and transformed it into a lifestyle brand. He diversified the product range to include hunting gear, apparel, and dog accessories, and pioneered customer acquisition techniques by exchanging mailing lists with other retailers. He also established the first U.S. fly-fishing school in 1966 and introduced sporting clays to America. Leigh Perkins passed leadership to his sons, Perk and Dave Perkins, and later to his grandson, Simon Perkins, in 2020, ensuring the company remained family-owned. The company has expanded into e-commerce and has launched innovative Rodeo technologies like the Helios, and continues its commitment to environmental stewardship through the Orvis-Endorsed programs and conservation initiatives. Today, Orvis is an international, multi-channel retailer with its corporate headquarters in Manchester, Vermont, and major operations in Roanoke, Virginia, and the United Kingdom. When I moved to Roanoke, the first gift that I received from a friend was an Orvis Weather Breaker Jacket. And though I still have it today, it is worn down and I thought it was about time I got a new one, because its one of my favorites and practical things to wear. So I headed to the Orvis store located in the heart of Downtown Roanoke, on Campbell Ave. Once there, a young gentleman greeted me and listened to what I was looking for. Then he showed me around and pointed out the jacket I was looking for, as well as several new items that would serve my need as well. He did a great job in following one of the company's core values that states: "Surprise & Delight Your Customer." He listened and built a relationship by being curious, personal, friendly & fun. He also earned credibility and trust by being open, honest & down to earth. And you could tell, he took pride in their products. When I asked him if they were having any Black Friday Sales this year, he told me he didn't know yet but that I could find some sales going on now in the company's website. When I asked him about a Bison Wallet they used to have, he showed what they had and was surprised they didn't have it on display but thought it might be coming in shortly and also suggested I look for it on their website. As we walked around the store, I was very impressed by its cleanliness, interior design, product display, and nice lighting treatment. All items were display to show their best. I also enjoyed viewing their fly-fishing equipment. After all, I have enjoyed fishing all my life and Saltwater Sport Fishing was my one of my favorite hobbies as I was growing up and being the youngest person to win the prestigious Yearly Cangrejos Yacht Club Fishing Tournament in Isla Verde, Puerto Rico by catching and landing a 403 lb Blue Martin after three and a half hours of struggling with him. In another occasion I also caught a 97 lb Bull Dolphin or Mahi-Mahi, also called Dorado, when I was even younger. I thanked the Orvis associate for his assistance and help, and promised to return on Black Friday to see what's going on there. I remember one year they had a roulette or something similar that gave you a discount of different amounts, depending what you picked. One at home I went to their website, found the sale the sales-associate was referring to and purchased the jacket I wanted to replace my worn down one. I highly recommend you visit this store if you're a local or a tourist. In it you will find nice, quality merchandise, and exceptional customer service, creating moments that exceed our expectations.

    I was walking around downtown with my wife, dad, and son while we waited for it to be time to head…read moreout to the airport. Since it was Memorial Day most stores were closed. Not Orvis. My dad went in to look at some shirts. I had no intention of flouting anything but when I saw the style, which is similar to Colombia and other outdoors brands, I decided to try a few shirts on. I ended up buying two and my dad bought two as well. The employees at the store were very friendly and eager to help. As we left I noticed a sign outside where they offer free fly fishing 101 classes.

    Photos
    A sidewalk sign with Orvis wishing all who pass by it, Happy Holidays
    A sidewalk sign with Orvis wishing all who pass by it, Happy Holidays
    The interior of the store and all its amazing merchandise.
    The interior of the store and all its amazing merchandise.
    The interior of the store with a large variety of quality merchandise.

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    The interior of the store with a large variety of quality merchandise.
    DICK'S Sporting Goods

    DICK'S Sporting Goods

    2.4
    (17 reviews)
    3.7 mi
    $$

    This location of DSG has a good selection versus busier stores. Here in Roanoke it seems that…read moreevery single item I wanted was available in UA's Medium size. I sometimes run into problems at some other locations. Other than the availability, it's your run of the mill DSG. As for service inside the store, I visited this store at 2:40am during the recent retail madness (don't ask) and several times before. The service is nothing to write home about.

    Sometimes bad things happen for the better. It's amazing how…read morea sporting goods empire came to be from the actions of the boss of an 18-year-old kid employee named Dick, who asked the kid to come up with a list of ideas for products needed to get into the fishing tackle business, and after having been presented with the kid's suggestions, calling him a dumb kid who had no idea what he was doing. After having been selected as number 4 of Yelp's Top 50 most prolific Elites of 2025, a year when I also was awarded the Yelp Triad Squad Photographer of the Year Award at their Yelpies 2025 Award Ceremony, an event that honored the highest-performing Yelp Elites, and where last year I was awarded the Yelp Triad Squad Yelper of the Year Award, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new restaurants and businesses, and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And Dick's Sporting Goods in Roanoke, Virginia, is a perfect example. Just the other day a good friend of mine recommended me some comfortable HOKA Clifton 10 sneakers he had bought at this Dick's Sporting Goods store. So after finding those sneakers in their app that I had in my cellphone, I drove to their store today in my pearl white Lexus to try them on. This Dick's Sporting Goods store located next to the Valley View Mall in Roanoke, Virginia, is majestic in size to the point of being intimidating. After entering their gigantic entrance, it was like arriving to a whole new world where everything sports reigned. Absolutely everything you could think of that had to do with sports, they had in their infinite inventory very well arranged in categories throughout the store. At the end of the store, they had this relatively new and well designed open area where the sneakers department was. When I arrived, I saw a couple of tables with HOKA sneakers on display. They also had a small, easy to use computer to help customers find the perfect shoe they were looking for. But what I couldn't find was a sales associates to assist me to find the sneakers I needed. An order gentleman finally came out and didn't even greet me. I had to ask him if he could help me find the shoes I needed. He didn't seem too friendly, but he went back to get the men's HOKA Clifton 10 in black size 9 for me, in regular width and wide. He brought the two boxes and laid them on the wide bench where I was seated, not being helpful at all to put them on. I asked if he had a shoehorn and he said not at Dick's, like if I was crazy to ask that question. All the time he was ignoring me and not giving me his attention. It was the worst customer service that I had ever received anywhere, especially here that I thought was a high-end Sports category store. He looks at his watch and tells me it's his check-out time, that the other sales lady could help me. She was a bit kinder and knowledgeable but also delivered lukewarm service. After trying on the sneakers I had gone there for and feeling comfortable with them on, I walked over to the front cash register to pay for them. On my way there I saw one of the managers and asked if I could take some photos of their store for this review and he told me it was not allowed, that I had to get permission from corporate. I don't understand how a store of this nature could have employees and managers with such poor customer service skills. I guess they remain in business just because they have a well stocked store with a great variety of good quality products nicely displayed. The young gentleman in the cash register was also the same. Very serious and didn't even say thank you for shopping here. What a pitty, all the employees in this store seem to be treating their customers just as the boss of the founder treated him when he was a kid, disrespectful. I hope that corporate reads this review and takes actions in the recruitment and development of their employees, starting from their store managers and down the line. And that they listen to their customers and treat them with the respect they deserve.

    Photos
    Adidas® Samba Shoes
    Adidas® Samba Shoes
    DICK'S Sporting Goods
    In the background you can see their gigantic and magestic store building.

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    In the background you can see their gigantic and magestic store building.

    Orvis - sportswear - Updated August 2026

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