Great selection of boots for the value! I would definitely shop here again and recommended to…read morefriends

Was a great atmosphere and was a really nice store. However, today when most of Americans are…read moreconscientious of wanting to support local and American made products you would think a "cowboy" and western store would fit that model. This store misses the mark of Made in America. Every brand I came across was Made in China, Mexico or Bangladesh. Very odd and so disappointing. I was going to buy a beautiful Aztec print cardigan for $90+ but decided not to when I saw the label. Disappointed to say the least.

We have always had a great experience at the Christiansburg, Va Super Shoes, been shopping there…read morefor years, Lots for kids, Men and Women shoes, Some fair sale prices rand name brands also a good selection of sizes Easy parking and staff have been helpful,

I love this place would give 5 star but usually don't have the tactical boots I'm looking…read morefor.....HOWEVER....they can and do order them and ship directly to my house. Staff is always helpful.

Orvis is an American, family-owned retail and mail-order business, founded in 1856 in Manchester,…read moreVermont, by Charles F. Orvis. It is the oldest mail-order retailer in the United States and a leader in fly fishing, hunting, and sporting goods. In the beginning Charles Orvis opened his shop to cater to wealthy tourists, quickly establishing a reputation for quality fly-fishing tackle, pioneering mail-order catalog sales. The company struggled and financially collapsed during the Great Depression. In 1939 businessman Dudley "Duckie" Corkran purchased the failing company for $4,500 and revitalized it. Under Corkran, Orvis expanded its product line to include clothing and opened its first retail store in 1941. In 1965, Leigh Perkins purchased Orvis and transformed it into a lifestyle brand. He diversified the product range to include hunting gear, apparel, and dog accessories, and pioneered customer acquisition techniques by exchanging mailing lists with other retailers. He also established the first U.S. fly-fishing school in 1966 and introduced sporting clays to America. Leigh Perkins passed leadership to his sons, Perk and Dave Perkins, and later to his grandson, Simon Perkins, in 2020, ensuring the company remained family-owned. The company has expanded into e-commerce and has launched innovative Rodeo technologies like the Helios, and continues its commitment to environmental stewardship through the Orvis-Endorsed programs and conservation initiatives. Today, Orvis is an international, multi-channel retailer with its corporate headquarters in Manchester, Vermont, and major operations in Roanoke, Virginia, and the United Kingdom. When I moved to Roanoke, the first gift that I received from a friend was an Orvis Weather Breaker Jacket. And though I still have it today, it is worn down and I thought it was about time I got a new one, because its one of my favorites and practical things to wear. So I headed to the Orvis store located in the heart of Downtown Roanoke, on Campbell Ave. Once there, a young gentleman greeted me and listened to what I was looking for. Then he showed me around and pointed out the jacket I was looking for, as well as several new items that would serve my need as well. He did a great job in following one of the company's core values that states: "Surprise & Delight Your Customer." He listened and built a relationship by being curious, personal, friendly & fun. He also earned credibility and trust by being open, honest & down to earth. And you could tell, he took pride in their products. When I asked him if they were having any Black Friday Sales this year, he told me he didn't know yet but that I could find some sales going on now in the company's website. When I asked him about a Bison Wallet they used to have, he showed what they had and was surprised they didn't have it on display but thought it might be coming in shortly and also suggested I look for it on their website. As we walked around the store, I was very impressed by its cleanliness, interior design, product display, and nice lighting treatment. All items were display to show their best. I also enjoyed viewing their fly-fishing equipment. After all, I have enjoyed fishing all my life and Saltwater Sport Fishing was my one of my favorite hobbies as I was growing up and being the youngest person to win the prestigious Yearly Cangrejos Yacht Club Fishing Tournament in Isla Verde, Puerto Rico by catching and landing a 403 lb Blue Martin after three and a half hours of struggling with him. In another occasion I also caught a 97 lb Bull Dolphin or Mahi-Mahi, also called Dorado, when I was even younger. I thanked the Orvis associate for his assistance and help, and promised to return on Black Friday to see what's going on there. I remember one year they had a roulette or something similar that gave you a discount of different amounts, depending what you picked. One at home I went to their website, found the sale the sales-associate was referring to and purchased the jacket I wanted to replace my worn down one. I highly recommend you visit this store if you're a local or a tourist. In it you will find nice, quality merchandise, and exceptional customer service, creating moments that exceed our expectations.

I was walking around downtown with my wife, dad, and son while we waited for it to be time to head…read moreout to the airport. Since it was Memorial Day most stores were closed. Not Orvis. My dad went in to look at some shirts. I had no intention of flouting anything but when I saw the style, which is similar to Colombia and other outdoors brands, I decided to try a few shirts on. I ended up buying two and my dad bought two as well. The employees at the store were very friendly and eager to help. As we left I noticed a sign outside where they offer free fly fishing 101 classes.

I dropped in to look for a few summer tops for my new job. The sales clerks were unbelievably nice…read more I found a super cute sweater in just the right size and color for my daughter. I told them it was for my daughter and I was going to mail it to her as a treat. They boxed the sweater up so nice. I appreciated how nice they were to me even though I was shopping the clearance racks. Thanks ladies.

Although The store was absolutely done well, and all the clothing was very cute and was displayed…read morenicely it, the staff ignored me. I entered the store and no one even bothered to give me a second glance. I then walked around the store many times and again no one bothered to ask if I need the anything, tell me about the sales tell me about the clothing or even say hello! I think I was judged upon my which at the time I was meeting with a contractor so I just had jeans on and a Tshirt shirt, however in customer service you should treat everyone well. It was almost like I was in the movie pretty woman with plenty of money to spend but everybody treating me terribly. They need to get those associates a major customer service training because they don't know what customer service is!!! I wouldn't have given them 2 stars, but they did have nice clothing.

came here looking for a shadow box that was online and couldn't find in store. asked an employee…read moreand they said that it should be and that they arrived a month ago. He went all the way in the back stockroom for about ten minutes and actually came out with what we were looking for!! Absolutely phenomenal customer service, and the store was spotless and easy to navigate, as opposed to michael's. They actually honor their online sales which is such a breath of fresh air after being in michael's where they tried to charge us twice the price in store vs online. Highly recommend shopping here for craft supplies, the environment is so much better. :)

I really dislike giving negative reviews, but I also cannot tolerate rude behavior .. And, this is…read morethe first time I have felt compelled to write a review BECAUSE of a manager's explicitly rude behavior. I was referred to Jo-Ann's by a [male] clerk at another local store when I asked if they carried a little sewing kit. When he told me about Jo-Ann's I was not only grateful, I was happy to be able to check it out because I love fabric stores. And, the fact that this one had a smattering of craft supplies was also a plus, since I also need spray adhesive. I browsed the store and found a couple more items to purchase, including some burlap. The young woman at the cutting counter was helping a family when I got there, so I took a number and patiently waited for her to cut fabric for her other customer. The manager of the store, Jason, busied himself inventorying thread nearby. While I was waiting, and elderly lady walked up to Jason and asked if he could help her check out up front. Jason got up pretty quickly, but as he walked past her he said something to the effect of "there's a bell up there you can ring to get our attention." On the face of it, that wasn't a bad thing to say, but his tone and attitude were condescending and impatient. He came back to his task pretty quickly, seemingly ignoring the fact that I was still waiting at the cutting counter. Eventually he walked over to see what was taking so long, but did not ask to cut what I needed (1 yard of burlap). I'm not sure why, but the young lady who was working there stopped helping the other couple and came to cut my order. Once she had, she offered to ring me up, but I told her I would go up front. Jason had come back over to the counter at that point and said that I should wait at the cutting counter 'because she'll be just a minute" and went back to his inventory. There was some discrepancy with the other customer over the price of the fabric and the cutting clerk had to try and resolve it. At that point Jason came back, commented about the fabric price (again in a snide way) and then turned to me and said "I can take you up front. Apparently they are having 'issues'." In between he had interacted with a couple of other shoppers and said some things I don't quite recall, but again seemed rude and condescending to me as I watched. The husband who was at the cutting counter and I exchanged looks and a brief remark about how rude he was being as well. So, I took my stuff, and the number I had originally pulled, up to the front and figured I'd be out in a minute and be done with this experience that was getting overly negative for no apparent reason. I asked Jason if he could throw away the number ticket and he reached for it, but as he did, he snidely said "you only need a number if there's a crowd of people." Well that was the last straw, and I started to tell Jason that I had been watching and listening to him interact with others only to find his attitude to be poor, and that ..." Well, Mr. Attitude started to ARGUE with me - and interrupted me to do so! No apology, not appreciation for the $40+ I was spending, he just kept escalating the issue. And, he rolled his eyes at me, and told me he received compliments all day. To which I replied "well you're not getting one from me." Honestly, I think Jason has some deep-seeded issues, but I could be wrong. Maybe it was just that day and that particular set of circumstances. But I'd be willing to bet that Jason does not have as good a reputation among customers as he thinks he does. And, like I said at the beginning, I have never had such a poor interaction with a store manager - much less one in the NRV as I did on Sunday. So, buyers beware, if you go to Jo-Ann's you may find what you're looking for, and more, but if you have to interact with Jason, you may be in for some verbal abuse. Needless to say, I'd rather drive to Roanoke, or find another store to shop in than deal with Jason again. Maybe Jo-Ann's should have an experience survey like Michael's does to collect some info on how they're doing.

Tomas went above and beyond to help me pick out the right sizes, color pallets, and fit according…read moreto my needs. Not only a superb salesman, but an encouraging, warm presence! Big shoutout to him for all his help, and I will certainly be returning to this location!

Noah helped me yesterday. I needed 2 dress shirts. He also helped me find some slacks and was…read morewilling to look through the rack for my size.

Super helpful and friendly staff, very attentive! The semi…read moreannual sale is the BEST time to get products since they can be pretty expensive otherwise, quick checkout time, smells amazing in there too (duh)

I love the Men's Selection for body washes. But when I find a great one, they discontinue it…read more When I walk in the staff are always friendly and helpful. And the store is always very clean and stocked.

A big 5-star rating and THANK YOU to the Roanoke Talbots!! I was in search of a cardigan that I…read morehad searched all of the Boston-area stores for, with no luck. It was no longer available in the catalog, and I was so desperate I even looked on e-bay hoping that someone bought one and changed their mind. Talbots customer service located one in Roanoke (it turns out they had two!), so I called right away, spoke with Kathy and she shipped it to me the next day. It arrived in a couple of days and I noticed it had a little smudge of something on it. I was crushed and thought "I'll never find my sweater!". I called back, Kathy was not in but I spoke with Olivia who found the other one and shipped that to me, as well as a pre-paid package to send the other one back. Fantastic customer service, and I have my sweater that I HAD TO HAVE!! Thanks so much :)

Last time I'll set foot in this store! Today I purchased a couple of items, after signing the…read morereceipt I noticed that there were two containers with pens and I needed one to complete some forms so I asked the salesperson if I could have one. She no said that they barely had any, I said ok thanks anyway. As I was walking out of the door I heard that salesperson tell the other gals that were standing there "did you hear what she asked for?". I thought to myself, I should turn around and give her a piece of my mind, she acted like I had asked her for her first born or some money. I can't stand BETTER THAN THOU P EOPLE! That being said, they've lost a customer that has made several purchases!