We wanted to plan our first camping trip with our extended family. We rented an RV (from Cruise America) and were excited to purchase various camping items at Camping World in La Mirada near the 5 fwy. We wanted to rent an RV first, before we bought our own. Just to see if we liked the experience. First of all, I want to say that I am a huge fan of Marcus Lemonis. I watch all of his shows. I admire his work ethic, his incredible business intelligence and most of all his heart. I really feel he wants to help people succeed, as well as himself. I love this guy! When we got there, we were a little disappointed in the overall appearance of the store. The outside entrance was very dirty. It was like no one ever cleaned it. It could be that theres nearby freeway expansion construction going on. But at least someone could hose down the front of it! The inside of the store was kind of tired looking. It looked like it needed a fresh makeover. I enjoy watching him makeover the stores on his show The Profit. If I were the CEO of Camping World, I would want to know honest customer feedback. Our cashier was friendly as well as other staff too. I was excited to shop at Marcus Lemonis' store. But when I got there, it didn't have that "I want to shop here" appeal. I hope the management takes this review to heart and starts tidying up the place or giving it a good wash down. I loved camping and want to learn and purchase more camping items in the future. read more

Great service ! First time Rv owner and the staff helped answer every question I had! Very knowledgeable team

Great place. Super helpful. Have tons of supplies. They wear masks ! (Much thx) I def recommend this place- it's my one stop shop when I'm prepping for a trip. read more

They can care Less about any concerns you have. This store is a joke, REALLY A JOKE. I went in for an oil change on my RV and Generator. The other shops were charging me half of what they were charging and when I asked them to be competitive, they would not lower their price. I also had a steering stabilizer installed and I had to come back 2 times for it to be installed properly. It came loose. I ended up buying a torque wrench on Amazon and tightening it myself. What did I pay them for? Such bad service. Whenever I came back with a problem on my RV, they did not make me feel like they wanted to take care of it. I felt like a nuisance to them. The worst part is, when standing there in line they talk about their previous customer actions. I was standing in line and the cashier was talking to the other cashier about how terrible a customer was. So unprofessional! I have been a Good Sam Platinum member for several years but that means nothing to them. I bought an RV from Camping World and I have been with Camping World for 12 years. That means nothing! Every time I go inside there I just pray that someone will be nice. I just get what I want and leave.I wish they just cared about my membership. I will reach out to Marcus Lemonis on Facebook. He needs to be aware of the bad service there. HORRIBLE! HORRIBLE! HORRIBLE! read more

Incompetent installers, overpriced goods, and garbage service. Had CW install an AC in my 5th Wheel master bedroom. I've taken it back to be fixed 3 times and it is still leaking on me while I sleep. Do you have any idea what it entails for me to keep bringing it back? At least a half day off work, half tank of diesel each time, and 2 hours of my time each way. It is now being repaired by a local mom and pop shop and guess what, it isnt leaking. So many other places to buy RV parts and service from, and they will see my money. NEVER again Camping World read more

I received a response to my review and it seems as though they might want to refund the $7.50 charge however, the correction should have been made at the time I paid my bill....It would also be nice if they covered their customers seat/floors as a courtesy so that their mechanics did not transfer dirt and grease onto the seats...and did not look at it as an additional opportunity to make a little more money. Camping worlds prices are already a bit higher than other RV shops...need a great, honest and fair RV repair shop...go to Premium RV in La Habra and see Rick - you will not be disappointed... Camping World - teach your employees about what customer service entails and then empower them..this is a competitive market - come into the 90's at least. read more

I was prepping the rig for a trip, went out yesterday morning, and found that the coach batteries were dead ... again. Five years old. Time to replace. Called Camping World. They were busy but said they could fit me in, so I headed up there. Peter took care of me quickly and professionally, and that's about all any of us ask at places like this. He also checked the air pressure in my tires and found a valve extension for one of the inside tires that doesn't work and looks like it hasn't for quite a while. As a result, the outside tire was inflated to 70 lbs and the inside one was close to 50 lbs. In my book, that's a huge safety hazard. When I've been to Mike Thompson (my original RV dealer) in the past I've asked them to check the pressure and they always said they did it. Now I'm not so sure, given that the extension doesn't work. They should have told me about it. Now I'm afraid to trust them. Camping World DID tell me about it. Big difference. I think my RV has found a new and better home. read more

No starts should be given! It won't let me submit the review unless I put a star! They never contacted me with the information I requested. They assured me someone will be contacting me and never happened after waiting for a week. I called several times and was transferred to service department and nobody answers the phone! Horrible customer service!! Good advertising and not so good reputation when it comes to customer service. Hope someone higher up reads all the bad reviews, which are way too many, and address the serious customer issues!!! read more

I always have to come to this stores location, because they never pick up their phones. I go there to order parts for my RVs, because it's the only one closest to my buisness location. I have 12 RVs and run an RV rental buisness so I need parts sometimes on the fly and have a time frame for when I need them. I get when it's peak season things are busy, But it's the same when it's not peak camping season. This store is the closet one to me, and it's a 45 minute drive there. I call them 30 minutes after they open at 9, and again 3-5 more times during the day at different hours to try and reach someone. I get ignored every time I call. Nobody answers! Eventually I always end up having to drive there and hope they have what I need in stock or I'm out of luck and time. I've had to deal with this experience every time I try and reach out to them. This always happens every time I call, and it's the reason for this now 1 star review. Their location north of San Fernando is somewhat better. This locations call call center for their parts department is a depressing joke. Their store manager needs to step up their game with finding a solution. read more

The associates are friendly. We always enjoy just browsing around and finding stuff we don't need! My only issue is the prices for some items are pretty high. I always check amazon and do price comparison before buying. The AC cover was $139 at camping world, got the same exact one on amazon for $80. read more

**** BEWARE *** Don't take your RV to this place. I took my RV in to Camping World to have some maintenance performed. Little did I know that this place has no security. My unit was vandalized and broke into. The Los Angeles Sheriff said they have taken multiple reports at this location. Also the neighbor next door has confirmed this too. Camping World has been very difficult to work with. They will not provide their insurance information to me. I have lost trust in them and will be moving my RV to another repair facility. I can't believe they left my RV in the parking lot unattended or in a fenced off lot. What lack of security they have. They dance around taking any liability for this vandalism and theft of my personal belongings. read more

I want to like Camping World. It just doesn't feel "campy" The employees look occupied. They are not unkind, They just don't seem to enjoy it in there either. Camping is fun and inviting. Camping World here seems ... Rather like the tents up, but no HaPpY CaMpErS. All I see is folks roaming around. It's expensive here too. You folks should CHECK/ comparison your prices. The stock you carry/ have that's Fun & Campy" ??? Tends to be ... what Walmart Or Target or maybe even Costo has... for less. Where's Mr Lemonis? I'm not sure he'd like it in there either. Maybe it's just this camping world. Each time I've come in. I leave. I'm not disappointed. I'm just "eh" that was all most a complete waste of time, Other then to figure. This isn't exactly a Fun store. And it should be. I want it to be. read more

I had a Wonderful experience purchasing a new RV from Camping World in Newhall. My sales person Rebecca was great. no pressure, answered all of my questions, felt totally comfortable. She was the reason we purchased from Camping World. Rick in the parts department was very helpful pre-ordering everything I required for my truck. Katherine my personal shopper helped me pick out items I needed for the RV. Mike in the service department was Great with my pre-delivery inspection. It's people like this that made my purchase pain-free..... thank you again. read more

This is a poor excuse for camper World. More like camp closet. Customer service is poor and selection is worse. Please don't take the time to even stop here. read more

We owned a travel trailer for years and last year purchased a motorhome. For both, we have relied on our local Camping World in La Mirada to perform routine maintenance. This week however, they went above and beyond and helped us with our motorized entry level steps. To give you an idea of how this place operates, you call ahead and make an appointment for service. The "menu" that Camping World publishes includes routine maintenance like oil changes, AC servicing, etc. They don't work on engines, transmissions or brakes. Calling ahead to schedule an appointment is important since they usually have a several weeks waiting list. I called and made an appointment for one of our AC units on the roof that stopped working. With working on week days, it's difficult to take off but Camping World let me drop off the RV on Saturday. When I arrived on Saturday, Carl, one of the service advisors, checked me in and completed the paperwork for the work to be done. I also told him I'd like to get an oil change on the diesel engine and the generator. Since these were not originally scheduled, they would need to keep the motorhome a few days longer to work this into the schedule. This was no problem since it was my fault for not scheduling all the work to be completed when I made the appointment. I also asked if they could fill the propane tank on Tuesday since it's 25% off on Tuesdays. What happened next is one of the reasons I like Camping World so much. Carlo took me into the bays where they work on the RV's and introduced me to Scotro, one of the mechanics who would be working on our rig. Scotro went with me to the RV and listened as I explained what was happening with the AC unit. I had never told Camping World our entry door steps weren't working properly because I figured this is something I would need to have fixed elsewhere. As soon as Scotro saw the steps, he told me he would take a look and could likely fix it. The next week, I received a call letting me know that the AC was repaired (problem with a wire) and oil changes complete. They looked at the steps and needed a replacement motor/gearbox assembly. I had already spoken with Tiffin, the manufacturer of the RV and they mailed me a new motor and I had it with me at work. I called an Uber and had the driver deliver the new motor to Camping World within the hour. The steps were fixed by that afternoon. When I arrived to pick-up the RV, it took no more than 10 minutes and I was driving home. The propane had been filled and everything was working. The level of communication with everyone from Carl on the front end to Scotro (and I believe Larry, who also worked on the RV) was exceptional. In addition, the mechanics have a lot of knowledge and know how to trouble-shoot issues. read more

Had great customer service help. Fast, hassle free returns. My mother was dreading coming in to do quite a bit of returns, but we got super lucky and were helped by Amanda. Thank you for the friendly, speedy service!! read more

Came here today at 6pm, after seeing it is advertised they close at 7pm and gates to enter we're closed. Drove 30 minutes for nothing. This business should update their business hours not to waste people's time. Extremely disappointed! read more

We stopped bye on our way home from Orange County and were unaware that they close at 5pm on Saturdays. So we walked up to the door and the female employee turned us away saying they were already closed for the day. While walking back to our car an older white man pulled up speeding through the parking lot.... Walked up to the door and she let him in! Now I don want to pull the race card but if "your closed for the day" I would assume it's to everyone! Mind you I also pay my yearly membership. ***No he didn't work there because he clearly showed her a piece of paper** read more

I called looking for needed items for our upcoming RV trip and I had such a great experience with Rhonda Fernandez going above and beyond. I always get good friendly service at this location, but Rhonda seemed to read in-between the lines and offered her knowledge and expertise with a bug smile I could see through the phone. I am a tough customer to please, in general, so I was so happy with my experience I signed up for Yelp just to share it. Thank you Rhonda Fernandez, you are truly an asset to the store. read more

Everything in this review is my personal opinion, based on my experiences with the company. I just say this because this is the kind of company that would probably sue someone for a bad review, so let's be clear that everything is my opinion, as if I have to say that, but let's keep the lawyers happy. Anyway, in my opinion, this company is completely incompetent and dishonest, based on extensive experience. I ordered a safe from their Gander Outdoor subsidiary in September 2018 and was promised delivery on five separate dates. They kept apologizing and giving me a new, later date. I was even told on 4 December that my safe had been received at the warehouse and would be shipped by Friday. When I called back this week to inquire about why I had not received tracking information, I was told that no safes had been received and that the information provided earlier was incorrect, in other words another fabrication to string the customer along and keep them "happy." To date, December 2018, I still have no safe and they keep encouraging me to cancel my order, I believe so they won't have to give me the safe at the good price I obtained from their online store. In over fifty years of retail buying, this is by far the worst company I have dealt with, and I say that as a Camping World customer and Elite Good Sam Club member. I also purchased a very high end Fifth Wheel trailer back in 2015 and had nothing but problems with the selling Camping World dealer, and also with service at various Camping World dealers over the past two years, so this is not just something that is just a Gander Outdoor problem. In summary, I've had nothing but bad experiences from Camping World and their various companies, so DO NOT BUY FROM THIS COMPANY if your want a pleasant shopping experience and customer care after the sale. There are far better places to go and spend your hard earned dollars. Update: I just cancelled my safe order with Gander Outdoors, their subsidiary, so I guess I gave them what they wanted by letting them off the hook. Let's just hope I get my refund - past experience says I'll have to fight them for my own money that they've had since September 2018, since unlike everyone else, they require payment in full at time of sale, not when they ship. I guess that should have been a dead giveaway that they were not reputable. read more

BEWARE OF THIS SHADY BUSINESS! So I see a sign for some great deal on an RV rental. We're headed off to Glamis for some riding, so I think of Camping World and their big sale. So at pickup, the guy at CW gives us directions on what is extra, what is included, how to work things, etc. Now, I have rented and used RVs before, so I'm no idiot when it comes to manning these things, but uh we got quite a surprise when we returned the thing. Assuming I was a total idiot, CW and its crappy-employee-of-the-month Brian accused me of breaking their CD player, using up 10 HOURS on the generator (I concede at MOST it was 3) and then treats me like a sucker when I protest. Long story short. I put a CD in the CD player, it didn't work the whole time (camping sucks with no tunage, as you know) and it won't even eject my CD. When I drop off the RV at the end of the trip, Brian tells me about the generator use, which I protest, then I tell him about the CD issue. "How bout we work out a plan," I offer. "Well, let's see what's up with your CD and we will get it out and send it to you in the mail," he says. Great! Two days later he calls and insists for me to drive my happy self on over to their shop (20 miles away)! Adding serious insult to injury, this "customer service" representative busts the rolling neck, what-you-talkin'-bout-Willis accusatory stance on me, throwing my CD at me, saying I owe him $200 for the CD player. Apparently there were two CDs in there, unbeknown to me, and I am somehow responsible. Bottom line, he spoke to me like a punk on the street, he rolled his eyes and neck at me, made me come down to the shop to force me to pay for it, then - and I kid you not - runs into the bathroom with my CD so that I am unable to retrieve it. They lured me in there on false pretenses of a super sale, end up charging me more and treated me unprofessionally, rude and unjustly. DO NOT, DO NOT, DO NOT patronize this business. They will try their darnedest to pull the wool over your eyes and then run into the bathroom upon confrontation. read more

The Service Dept at Camping World La Mirada have brought back my DREAM in bright living color again .... after another facility turned had turned it into a my nightmare. After retiring from military service, years of saving and working hard... my dream was to travel the country in an RV to look for a place my puppies and I could call home... as well as finally get to travel to all the places I never found time to go while I was on active duty. I was THRILLED to finally be starting my adventure when I bought my coach in mid Apr 2014. I soon noticed that the Camping World facility I purchased from were content to have their sizable check and didn't give a FLIP about me or the repairs/warranty issues that needed to be addressed. They were even inferring that I was responsible for some of the issues! (not likely as I drove it straight home and it sat parked in front of my friend's house). After 2 months of waiting for them to even begin... I left on my trip. Sadly in the first RV park I went to, I got hit by a 5th wheel that hadn't pulled in his slide. Seriously universe?!! I began to question my decision to follow my dream to live in an RV!!! 3 or 4 other RV park patrons (not related to each other) came by to tell me that it'd be worth my while to travel the 6-7 hours to go down to La Mirada Camping World to get the bodywork repaired and address the other issues that still had not even been started. La Mirada Camping World has gone above and beyond from day one! In less than 2 days they had already begun work on issues that had been lingering since mid April! And even took it upon themselves to fix a few new ones they found too! In the meantime, they have allowed me to park in the lot while waiting for parts and have kept me in the loop on the status of the repairs with updates as they knew more. This was FAR beyond good customer service. This was them treating me how they would treat someone in their family. As a woman making a bold and daring life choice to travel the country, this kind of compassion and support when I was feeling defeated has been priceless. THANK YOU Martha, Paul, Chief, Chris, Jayson and the rest of the CW La Mirada team. You are all SOOOOOO amazing. You have no idea what your kind smile, friendly support, determination to get the job done RIGHT and words of support have meant. read more

We are new trailer owners and we really enjoyed the store! I think we spent a couple hours there.

Shelves of replacement and repair parts are empty...not even butyl tape was in stock. Employees are Walmart rejects with zero knowledge of RV's. Don't waste your time. read more

Ha! What a f***king joke of a store! My wife I went to this store to buy mount brackets for my 5th wheel, we have a 30 ft going on our new F-350 super duty. I knew what we needed and thought i would ask and if the price was right pay these guys to install them...HAHHA.. The Lady at the parts counter didn't even know what they were! She looked them up on the computer and asked me at least 5 times 'what are they called again?" (My wife tells her) She has to go in the back and get Mr. Manager..I tell him..He tells her to call Reese (they make the hitch I have)......She calls Reese and again can't name the part, asks me to name the part again, my wife repiles with the part name..Mr Manager looks it up on his computer and gives me the price and part number... IF YOU ARE GOING TO NEED PARTS DON'T GO HERE THE PEOPLE AT THE PARTS COUNTER DON'T HAVE SHORT TERM MEMORY OR EXPERIENCE--AND THEIR CUSTOMER SERVICE SKILLS SUCK!! read more

We've waited 2 years to finally get a satellite dish installed on our RV. We've dragged our feet because we just never knew where to start. Went into Camping World, started talking to Kylie B and our decision was made! She is EXTREMELY knowledgeable, upfront and honest. And so very helpful and patient when answering our 5000 questions! We got our dish tailgater and wally receivers. Kylie got us set up for installation the next morning. we contacted Dish network and got set up with our monthly 120+ plus channel plan. I love it because it's a month to month service so it's basically "use when needed'. David the "satellite guy" installed our device and explained everything we need to know in detail. He is so funny and full of energy - it was a pleasure meeting him!! All in all this was a great experience and we cannot wait to hit the road knowing that once we are parked at the numerous stops along the way.....I'll have my TV! Thank you Kylie and Dave for all your help! We highly recommend Camping World in LaMirada, Ca and will definitely return for other goodies. Lori and Dave Z - happy "glampers" read more

I just want to refresh my previous review on this place. I do not know why they did not bother to tell me there had just been a blow out two weeks prior to me buying this trailer. I think legally they should have informed me of this. People all I can tell you is anything they tell you is questionable of being even close to the truth. From the service dept. To the sales dept. And to the finance dept. They are all shady as hell. Gayle l. read more

It's good to have an RV supply/ Service store like this to help you get all the things you didn't know you needed. Pros: Lots of cool stuff for your rv and camping needs. Can bail you out of an emergency. Nice stores and catalogues Cons: Store prices not the same as catalogue, no price matching of competitor prices. Overpriced items and services I guess we have to pay for the nice stores and catalogues read more

We just had our on demand water heater repaired and bearing repack done on our Winnebago Micro Mini trailer at Camping World- La Mirada. The staff of Louis P.(service advisor) Chris, Manuel and Mc Kenna (mechanics) was top notch. The work was done exactly for the estimated price, promptly without any delay to when it was promised and all my questions were answered in detail. They will certainly be our choice for any future repair and normal service needs. read more

Ordered some speakers online, once they arrived I opened them, placed them where my old ones would've been placed and realized that they were too big. I didn't connect them, or even get them out of the plastics. Called customer service, they said because I unwrapped them they couldn't be returned!! The last time I ever spend money at this place and I will let every person I know that hits the desert about this sorry company! read more

Meh. I was hoping for much more. That do have a lot you can't find anywhere else but the process are so high, you better look elsewhere first. I bought a hitch receiver for my square trailer bumper for $40 which is fair but they wanted $200+ for a bike rack that holds 2 bikes. I bought one somewhere else that holds 4 for $99. They have quality stuff but the price keeps me away read more

long wait (3 months) to get RV serviced, and this guy at the service counter who said something to me that really rubbed me the wrong way.

I wanted to recognize two employees at Camping World in La Mirada, CA. Their names are RHONDA and cashier, JUDY. I tried the new curbside pickup process on 4/2/20, and ordered a component which was not in stock. Rhonda checked the warehouse but was not in stock. She then looked up another brand and asked if I wanted to purchase in place of the original order. I said, yes, and she had the order pulled. I stopped by and they were going to give to me outside at my car however I needed to look at another item in the store. When I checked out, Judy, cashier, met me and found the order for me. She had an excellent attitude and very proactive with my paying experience. Thanks to both Rhonda and Judy for a job well done!!! read more

I found this place on the internet because I was looking for a particular camping heater. I called before I made the 40 minute drive to confirm it was in stock. I spoke to Terri and she was so helpful. She was unable to locate one but after asking a coworker, she found it and even told me where it was located in the store. I made it to the store, it was clean, organized and the staff was very friendly. I even signed up for a membership. Thank you Campingworld! read more

Great selection of RV accessories and items. A little pricey and franchise service to expect. Nothing wrong with it but dont expect a top notch service. It's more of in-out store; grab the item you need after you've done your online homework and get going. If it's noy available on Amazon or Ebay or any online store, they may have it here. Neat place and organized. read more

Must say.... if you are working in sales you should consider being nice or helpful. If you don't like people, get another job. The phrase "what you see is what we got." Should not be a part of your sales vocabulary. read more

Purchased a brake component for my motorhome and my jeep wrangler waited approximately a week part came in went to drop off the motorhome with the jeep wrangler today was approached by a mechanic by the name of Jose who told me I needed to unhook the wrangler take the motorhome and Parkette on the other side of the building but did it by yelling was very irritated at eligible after parking the motorhome walking back to the show room he screamed at me across the parking lot I yelled back please stop yelling at me he continue to yell I contacted Paul the service manager which did absolutely nothing kind of blew it off to say the least I have spent thousands of dollars at camping world La Mirada over the last couple of years I will never go back there after I pick up my vehicle today I am completely done there's no reason they should allow a mechanic to yell at a customer for no reason and for the service manager to do nothing about it is just mind blowing at least an apology from the mechanic would've sufficed but not even that absolutely nothing they don't care about customers read more

Went to their catalogue, called the store to verify they had it, phone lady was pleasant but the people in the back would not pickup the phone, after 20 min on hold I hung up. Price for the part was catalogue at $89.55, not a sale price. I get to the store, at least they had the part! The price jumped to $93 and was $115 because I did not have a CW member card. Talk about deceptive. Unless your stuck on the road or just have to have your stuff today, look elsewhere read more

Having shopped here for the past 6 years, finally had service done. They were on time with everything and very helpful. Only issue we might have to address is the generator service. Before it would start on the first or second try, every time. Now for the first time, it took about 6 tries. So a little concerned but that's about it. They did a wonderful job and would go back. Thanks camping world. read more

Worst Customer Service I have ever experienced. I recently purchased an RV (160K). From the day we purchased the RV we cannot get the service department to return a call. My RV has been there for more than a week and was promised when we dropped it off that our service advisor would call us the next day...one week later still no call. I called and left 4 messages and also called the store manager and left 2 messages with still no return call. I called today and was told that there was no status on my RV...still awaiting a call. I was considering buying up in a few years when I retire...i will not buy again from Camping World. In fact I will drive 45 minutes further not to have to deal with Camping World. read more