Husband and I live in Orlando Fl. And we decided to rent an LG. Class C for our everlasting road…read moretrip. We went to Zion, The Arches, Sedona Arizona!! We had a blast. The only downfall was the mattress. It was hard as a rock. I woke up daily with severe body aches. I suggest a foam mattress or another mattress. I'm sure I'm not the only one that has complained.

I have been using El Monte RV for four years and prior to this situation, I had never had a…read moreproblem. I was rented an RV with a cracked dump hose, which I found out while dumping sewage. When I called to report the issue, the best they could do was to suggest I either use duct tape, or purchase a new hose. When I called ahead prior to drop off to explain why I would be bringing back an RV with full tanks, the customer service rep hurried me off the phone saying, "if there's proof of the crack, they shouldn't charge you for full tanks". No one asked about how dumping sewage with a cracked hose affected my trip, or about how not being able to dump again during a week long rental affected my family. Overall a very negative customer experience, that could have been avoided.

Highly Recommended!…read more Brad and the Aladdin Certified RV Inspections team did an excellent job inspecting my new 2026 Grand Design Imagine travel trailer. You may ask why anyone would pay to have a brand-new RV inspected. The simple answer is that modern travel trailer manufacturing is not what it once was. Increased production speeds can often come at the expense of build quality, and new units routinely leave the factory with defects that are not immediately apparent. Unlike the automotive industry, RV warranties are often shorter in duration and may cover fewer components. Failing to have a new RV thoroughly inspected can leave owners responsible for costly repairs if problems are discovered after warranty coverage expires. Issues such as roof leaks, frame assembly defects, plumbing problems, electrical faults, or improperly installed components may not become evident until months or even years after purchase. By then, the responsibility for repairs may rest entirely with the owner. That is where Brad and the Aladdin RV team provide tremendous value. As an Operations and Maintenance Manager for critical facilities (think data centers). I know and understand the importance of commissioning and thoroughly testing systems before they are placed into service. Effective commissioning requires a professional with the training, experience, and attention to detail necessary to identify potential issues, evaluate their consequences, and document findings in a clear and methodical manner. My RV was brand new and had never been registered. Despite this, Brad's inspection uncovered multiple concerns that required attention. This saved me money right from the start. His report was exceptionally thorough and included detailed documentation, photographs, and videos of the inspection process. The report itself is a valuable record of the RV's condition at the time of purchase. Because these issues were identified before closing the sale, the dealer was required to address the warranty repairs before I took ownership of the unit. I strongly recommend having an independent inspection performed by an accredited inspector before completing the purchase of any RV. While these inspection services are not inexpensive, they are a bargain when compared to the potential cost of undiscovered defects and future repairs. More importantly, the peace of mind that comes from knowing your RV is not a lemon or a future money pit is priceless. Overall, I highly recommend AlladinRV and Brad for their professionalism, technical expertise, attention to detail, and outstanding customer service. If I ever purchase another RV, Brad and his team will be my first call for a pre-purchase inspection. Thank you, Brad and the Aladdin team, for helping ensure that my investment was protected from day one.

I was referred to Brad (and his lovely wife Eileen) and I'm so thankful that I found them. Their…read moreexpertise and professionalism was outstanding! Great teamwork. He performed a pre-purchase inspection on a Class C RV for me. There is no doubt in my mind that I hired the best man for the job. I highly recommend Aladdin RV Inspections. Brad is very clearly an expert in the RV inspection field. He has many years of experience. It is very clear that he thoroughly loves what he does. He communicates very clearly and timely. He was *extremely* patient with me, a beginner "newbie" to the RV world. His attention to detail and thoroughness was remarkable. He provided a very detailed report (probably 200 pages) with pictures, videos, and red notes on pictures to help beginners avoid making costly mistakes.

This shop could not have made buying and selling a camper any easier. I bought a used Lance…read moreslide-in a from Galaxy a few years ago. They were willing to negotiate, patient when I picked it up and took time to explain all the systems to me. In addition, they gave me the peace of mind knowing they'd help if I had any troubles (which I did not). When I was ready to move on to another camper, they took my used camper on consignment and sold it in weeks. This is a locally owned, zero hassle shop. I highly recommend this team.

We had researched and looked at a variety of trailers RPod and Grand Design. After positive…read morefeedback from friends and neighbors we turned our focus to Lance trailers. The quality of the build, smart and thoughtful design and the corresponding retention of value resulted in our scheduling a trip to the nearest Lance dealer, Galaxy Campers in Ontario. We had heard great things about David, the owner and Miguel, the sales manager. From an initial phone call to David and two subsequent visits where we met David and Miguel we experienced friendly, professional assistance without any pushiness. We ended up placing an offer to buy a new 2024 1875 model at an outstanding price. We negotiated some upgrades, an extra solar panel, two 300 amp hr lithium batteries and an E2 weight distribution anti sway hitch. They were able to complete the upgrades and we closed the sale today. Miguel went over every aspect of the trailer's design, controls having us interact to see firsthand how the controls and options worked. Thorough not rushed and addressing all our rookie questions. David dialed in the rear view camera and corresponding monitor so we had a perfect rear view as well as explaining all the steps in hitching and unhitching the trailer. Again I participated instead of just watching the steps involved. It's the little things replacing a tiny cotter pin with a larger one for ease of use, Paper work was efficient, both David and Miguel made sure I had their cell numbers for any later questions. Great product, great service and value and supporting a second generation family business just puts the icing on the cake. Our first trip, back to Oceanside, went flawlessly. David answered a call from us when we questioned the battery disconnect off setting after arriving home. Great people to work with!

My experience at Camping World in La Mirada started off shaky, but ended excellent!! I contacted…read morethe parts department via telephone regarding my recent in store purchase. I was looking for guidance on how to receive a price adjustment. The parts employee was not professional, seemed bothered and ultimately hung up on me. I am not typically a complainer, however felt it was important to share my experience/concern with Camping World Management. Store manager Candy, along with her supervisors were absolutely wonderful, attentive, ethical, professional and addressed my concerns related to my customer service experience. I would absolutely recommend Camping World in La Mirada for those looking for a business where the customer is valued and they strive to improve their employees communication skills. Thanks Candy!!!

Camping World. Over…read morethe weekend, I purchased a sale item for my motorhome, but unfortunately it didn't fit. I returned to the store shortly after to exchange it for the same item in a different size. From the moment I approached the register, the cashier (ID #013191, no name provided) had an unfriendly and unwelcoming attitude. Her demeanor alone made the experience uncomfortable. When she processed the exchange, I was told I had to pay a price difference because the sale had ended. I understand policies, but this was a direct exchange for the exact same item--just a different size. A little flexibility or customer consideration would have gone a long way. She offered to ask a manager who was standing just a few feet away, but he completely ignored the situation and walked off without acknowledging us. That lack of support and accountability was extremely frustrating. At that point, I chose to request a full refund. I refuse to spend money at a business that lacks basic customer service and proper employee training--from cashier to management. It's especially disappointing considering my husband pays for a premium membership, only to receive this level of service. Overall, this experience felt dismissive, unprofessional, and not customer-focused. I hope the company takes steps to improve both staff training and customer care.

FANTASTIC RV SHOP! Bought a newer 2017 RV that had some serious sun damage on paint and strips…read more I was quoting other companies and the Facebook marketing algorithums put Overland RV in front of me on my feed. Called owner Freddy & son Nate and they said they could strip the vinyl and paint new stripes with my own paint colors. They were very fair priced and said they could get it done in two weeks before a big camping trip. I pulled the trigger and glad I did. They buffed out all the painted surfaces and fiberglass then clear coated the entire motorhome. Turned out FANTASTIC. Freddy even traded my older motorhome for a fair labor trade. First camping trip found a lot of electrical issues and Overland RV took care of those too. Honest and trustworthy family owned business. PS - These bad consignment reviews are a joke. These Karens have obviously never gone through a a consignment sale tied up with banks/loans and legal when selling vehicles. It takes MONTHS. Go to Overland RV, you won't be disappointed.

If we were "well out of warranty" then why did they agree to repair wallpaper?…read more They have auto mechanics trying to install wallpaper. There is no supervision or quality control. Do not trust Overland! I will be suing for damages. And that has nothing to do with warranty!

We purchased a used RV, first time owners, and came here for service on our 2022 Forester 2401 MBS…read more We did a lot at this first visit: 6 new tires, adjusted Slideout, reinforced the ladder, added another solar panel and new controller, resealed the roof, and a lot of miscellaneous items. We also spent a lot on this initial service, but we felt very satisfied with the quality of work done and overall value. Jeff and his team know what they are doing, and they do a very professional job. He gives good advice on what is and is not a good idea to fix/alter, and he is very customer oriented, making sure things are clean and working as they should, and even threw in complimentary items during the service like a replacement cover for our awning arm he happened to have, moving my fridge to gain a storage space for my long pans, adjusting my shaky rear view mirror, etc. The quality of the work here is great, everything works well and I like that he did some more service items that were really needed (!) like flush my hot water tank- it was so full of white scale! He also works with the insurance companies to fix things that are under warranty and makes it happen in a reasonable amount of time, as much as he can control. We were looking for a good RV service provider for our "new" RV since we plan to keep it for a long time. We definitely have found that service partner here in Jeff's group. They are so knowledgeable and experienced, and he is so reasonable and easy to work with. We highly recommend this business and will definitely use it in the future. Note: If you have to wait for an appointment, it's worth it. The business is popular for a reason, and it's not like other places you hear about where they keep your rig for months and leave you hanging. If they are waiting for a part, they call you when it comes in and take care of you when you bring your RV back in.

I stand with everyone else. This place works with you, keeps you informed. The staff is great. I…read moreuse the dealer once. What a mistake. This place is 1000% better. Much friendlier and professional. I really recommend this place. The reason it takes a while sometimes is getting the parts. But, they got it done. This place is very reputable. Use them. They take insurance.

I initially talked to them concerning my generator turning off after an hour they told me that is…read morethe fuel pump so I ordered the fuel pump and filter and scheduled for them to come out. The wrong filter came so I ordered another one so we had to reschedule and now I've been calling him for at least two weeks and he's not answering at all and afterward, I put a bad review

for Mat and his company I texted him with my initial…read moreproblems on my heater and refrigerator. Within minutes, he was in contact with me through text. We talked about a few different scenarios. We then made an appointment for him to be at my trailer by 11 AM and he was very punctual. He even let me know he was on his way. After diagnosing the problems he was immediately on it and repaired it effortlessly. Mat is now in my contacts as my go to.

I highly recommend Jacks mobile RV services. Lisa has been…read moresuch a big help. She was very informative and her communication was awesome! She helped me locate the part that was needed and had the technician install it right away so I can get my family back home safely! I'm very pleased with their service!

I hired this company to diagnose an issue with my RV slide and paid $200 for the service call…read more Their conclusion was that the motors needed to be replaced, and I was told they would follow up with a quote for parts and labor. Instead, I contacted BAL, the manufacturer of the slide system, directly. BAL recommended a retrofit repair kit as the proper fix, which I purchased myself for $160. That kit includes two new motors. Once I had the OEM-recommended parts, I asked this company for a labor-only quote. After multiple follow-ups, they declined to even provide one, stating their technician "has not had good luck" with these retrofit kits and that they were not comfortable performing the repair. That's the part I find most frustrating. The retrofit kit still involves replacing the same motors they originally diagnosed as failed. If they were not comfortable performing the manufacturer-recommended repair, that should have been disclosed upfront -- before I paid for a diagnosis and spent time sourcing the solution myself. I appreciate their honesty in ultimately admitting their limitations, but that honesty came after the fact, not before. In the end, I paid $200, got no repair, no quote, and no clear path forward until I handled it myself. Future customers should ask upfront whether the technician is experienced with their specific slide system and whether they are willing to quote labor separately before paying for a diagnosis.