We just had our Micro Mini serviced again, and a repair to one side of the slide out seals done, at the La Mirada shop. As it was last time, we appreciated Dave, the service advisor's details, fair pricing and economical repair guidance for the slide-out seal work. The work was done in a very reasonable and, as-quoted time frame. This is our go-to service and repair place for our RV trailer. read more

I took my RV here for a bunch of repairs (over 5 repairs). Initially, I left a 2 star review, because I was unhappy with how long it took to get my work done. I do still have complaints, as I think it could've gotten done much sooner if the management was more organized, and more on top of things. But also, there were certainly things beyond the management's control, such as the parts that were ordered from Forest River were on extreme backlog due to supply chain issues, and that is certainly not the fault of Camping World. But even with that, I do think with some better organization, my RV could have been completed much sooner. I let Paul (the service manager) know that my biggest complain is that he made me feel like I had to yell at him in order to get work done, and I still feel like this is true, at least to some degree. And I yelled at him a few times, and maybe gave it to him harder than he deserves. But ultimately, Paul is a really good guy. He's honest and fair, and without a doubt he does care about the customers. And that is a very good quality to have in a manager, and very hard to find. Despite my complaints, overall, I am actually very happy with the service because it is not easy to find a honest and fair manager like Paul. Man, I was really pissed off because my RV took a really really long time to get repaired. But it's all good, he made up for it because he is a good dude. Another thing that I really like is a lot of the employees do wear masks. Not all of the employees, but more than the average nowadays. And that is very important to me. There are a lot of bad reviews of this place, and I imagine they are warranted. But if you are considering bringing your RV here, I would say that I do recommend bringing your RV here (I myself would consider coming back here in the future), but it is important to be very stringent with Paul about how fast you want things done, and if things fall off the timeline, it is important to communicate with them and see what is going on, because if you don't communicate with them, they might push it back (I think mainly due to misorganization, which is not a good thing, but ultimately to me it's fine because at least the manager is a good / honest guy). Thank you to Paul and to Camping World for repairing my RV. It is very much appreciated. read more

We took our 5th wheel in for an evaluation on a problem we were having with the batteries. We were charged about $450.00 for them to tell us we needed new batteries and not being able to explain why the solar panels back up power was not kicking in. When we called in to schedule a pickup and informing them that we were going to hold off on the purchase of the batteries. We were not told our service advisor was not in that day. We show up to pick up, asked for our advisor so we could try to get some answers. We were made to feel like we were bothering them and told we had to go inside and that our advisor was not in that day. in the store there was a line to speak to the counter employees, there was one person in front of me. Another employee then walks up and begins to assist another customer that had not been in line. No explanation offered. Like maybe he had been assisting him already. Instead, they went on to have a conversation that actually sounded like they knew each other. Once we got to someone and we asked the questions we had, we were talked down to and made to feel like we should know what we were talking about. At this point feeling like we paid $450.00 for nothing and being made to feel foolish we just wanted to get out of there. Come to find the inside of 5th wheel was still torn apart where they had done the evaluation. Apparently, the woman we spoke to on the phone had not told the service department that we were picking up. We had to wait until another technician put back together. Inside the store has posters of the CEO Marcus Lemonis stating that if one is not satisfied to call him directly. Well obviously, one does not get through directly to him. One leaves a message and is told there will be a call back within 24 hours to address the issue. I had to email them to ask about the 24-hour turnaround. Someone, maybe the manager of the location called my husband, was still not able to answer the questions. He suggested we go back in. Not once were we offered and apology for the lack of service and rudeness that we mentioned in our complaint. Nor did he mention if he was calling in response to our complaint we sent through the "direct" line to Mr. Lemonis. This was a surprising turn of events as in the past we had always had good service there. read more

Worst costumer service ever!!! They have a bunch of employees standing around doing nothing. None of them were helpful and any time a asked a question they were rude. I'll never go back. Going further with this negative experience, I was given the opportunity to make this right but when I called they had no idea what I was talking about. I was told to write an email detailing why I was unhappy to Marcus. Why give me the opinion to call if no one will help. Marcus I am not happy read more

My husband and I made an appointment 2 weeks in advance to have a technician go over all of the workings of our class B RV. It was basically an RV orientation, which we were looking forward to, as first time RVers . We arrived a few minutes early, and we went to the front desk, explained we had an appointment at 9 a.m. and we were told the " technician " was out on a "check ride". That was 9 a.m. They directed me to one of the docks where other RVs were being tended to I sat there for 45 minutes Evidently, The " check drive " was taking the long way home. I left after close to a hour, waiting for the appointment that was confirmed the day before. What a joke. If you need help with a RV, go somewhere else, because these people don't care a bit about you! Extremely disappointed!! read more

Don't do it! Don't bother signing up for a membership. You receive 10% off merchandise, until you realize you can find everything in the store for half the price at Walmart or on Amazon. Camping World is truly for RV newbies who have no idea that they're getting scammed. And once you figure it out, it's too late - you're locked into a one to three year Camping World membership. Plus you have to deal with their attitude and incompetent customer service. Save yourself the time, money, and energy and go straight to Walmart or order online on Amazon :) you're welcome read more

Want to give a big thank you to Zoila at Camping World of La Mirada. I've been looking for a Dometic toilet for my motorhome for several days. Stopped at Camping World and didn't see the model I wanted on the showroom floor. I asked Zoila for help, and without hesitation she took charge. She asked me which model I wanted, then she asked for a plan B (a second choice). She then went to the back, all while assisting other customers at the same time. She was polite and tried to quickly answer question on her way to the storage room. She returned about 10 mins. later and told me that she found my second choice. I was happy and relieved. Thanks Zoila for your help and great attitude. Keep it up. read more

I had a terrible experience with this coming they are not a good Rv repair company they will tell you something that is not true and when you come back to them they don't care it just about the money for them I don't recommend the to anyone they are not truthful. read more

Sad I bought the three year Good Sam Club and also bought an extended warranty & service on a $3000 generator. They will make every attempt NOT to honor anything. In addition, don't purchase anything here. They won't want to process your refund if you opened the box. How else will you know if the product is what you thought it was? Customer service is last on their list. And the cashier that gave me hell was KAREN. Sonia was super nice. Paul was very reasonable and authorized the return. I had planned to do more shopping after the return- but I couldn't stomach it! Please Camping World - Make sure your staff doesn't make customers feel like criminals. Enough with the 20 questions. Also prices EVERYWHERE else way cheaper than the "Good Sam Discount" that you PAY for and don't collect on! And returns are easier elsewhere. Don't risk your hard earned money shopping here! Buyer beware! read more

Web site clearly showed the item in stock at the La Mirada store. Went to the store to pick up the RV battery and they didn't carry them anymore - not for months. Tried to sell a similar one from a no-name brand "electric world". Bait and switch! Threw the corporate web site under the bus: "it takes a while to get updated" - really it takes Camping World corporate months to take batteries off the market? Must be hard. See my review on the Riverside store as the saga continues! read more

Denise is a total pill. Completely unwilling to help. Just says "I don't know what you're talking about". Luckily I was able to contact Regina at the Valencia store and she knew exactly what I was talking about and was more than willing to help me out. read more

I took my trailer to the camping world in La Mirada and I'm glad I did. Camping World parts & Service dept. in Valencia wouldn't answer their phones or return my messages. After weeks of dealing with this b.s. I decided to call Camping World in La Mirada from there on was a smooth transition. Prior to my appointment here, Carl was super helpful ordering my new awning. And actually returning my call and emailing. Jose who repaired my awning was super cool and knew what he was doing. I drove an hour and half to this place and I'm glad I did. Thanks guys! read more

Camping World - La Mirada - Outdoor Gear Near Me - La Mirada, California

What can I say, this store is awesome and so is the staff. Wife and I needed some odds and in's for our RV and I decided to talk to there service center about having some Helper Air Bags installed on the front end of our RV and Joseph was a pleasure to talk too. He walked me thru the install process and I made my reservation to bring our RV to have them installed. No pressure at all and no gimmicks and no up selling. I had to book my install out about 3 weeks due to my schedule and they were very accommodating. I arrived early and Joseph checked me in and introduced me to my installer Manny that was going to install the air helper bags, then he took the time to answer all of my questions and he also walked me thru the install and even asked me where I would like to have the lines ran. Manny was the installer and did a fantastic job installing the air bags, I'm very happy and noticed a huge difference on how the coach rode and handled. Going to schedule the RV for an oil change next. read more

Camping World - La Mirada - 95 Damon RV on a Chevy P30 Workhorse chassis. - Outdoor Gear Near Me - La Mirada, California

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Took my 5th wheel in for some annual maintenance and all seemed to go well, until I went to leave and found my trailer brakes had failed. We were all puzzled about what was wrong. Paul and his service crew stuck with it until they found and resolved issue, in time for me to make it to my group outing. Nice job and thanks! read more

The store is completely ridiculous I recently bought a pump from them I needed it right away and they would not discount it is a good Sam price is in though I can get it even cheaper than that on Amazon because I want to sign up for their membership this is completely ridiculous one I don't need that club discount all the time and really shop there to begin with then today I went back to buy a new trailer break from them and they wouldn't let me in this Store my only mask broke and I walked in and asked if they had paper mask I could use and the response was well we have when you can bye with no help or no alternative even though all the employees are wearing paper masks. It's like they don't even want business yeah I'm cool he's here in the past have been rude and completely and helpful and usually don't have any knowledge of anything I'm talking about. read more

Not sure what's up with these reviews. I think people should maybe give the store a shot to fix things and update reviews :) I won a gift certificate on Twitter and had a misunderstanding with redeeming at first but they were professional and fixed it after I followed up. Marcus who runs CW seems like a good guy. I found the website a bit confusing with the way it's setup, but did order and so far experience was good. Got a generator and happy! read more

Paul gave me the best service and got my a.c. unit installed right away... no months of waiting like the dealership. I recommend being an elite member to get better prices on everything including candy.... Nice selection of camping gear.... read more

I walked into Camping World La Mirada and had a list of items I wanted to purchase as a member. Several of the items were on a good sale. Within moments, I was approached by an employee who asked if he could help me find anything and I accepted. He hung with me until I got all my items and he even went and got me a shopping cart! He steered me in the right direction on a couple products and he even took an item up to the cash register to see if it was still on a 50% sale. He was helpful, courteous and professional and I had a very positive shopping experience. I saved quite a bit of money and time due to his assistance, and therefore want to give a positive shout-out to Dennis. Camping World is fortunate to have him as their representative. Thanks Dennis and see you next time! read more

If you need service or repair for your RV, there has to be better options. Our family dropped off the RV many weeks ago for repair after a recent trip. Waiting for the part(s), our RV was parked in their lot. Got a call last week saying our RV was broken into and was damaged as well as property inside was taken. Over a thousand dollars easy in repairs and missing items. Of course Camping World covers themselves and says on their paperwork that they don't cover anything. Fine, get it, liability for business is a huge thing. But then we find out from a service side member, front of store greeter and police that Camping World parking lot gets broken into once a week for at least 6 months now. Because security costs so much they don't do anything about it. If we knew this, we would've brought the RV back when the part(s) was ready as the RV has been there for many weeks, we don't live that far. A simple heads up on the situation of the parking lot would've allowed us to make the choice to leave RV there or not. Maybe Camping World is in on it since they get to charge more for the additional repair for the break ins happening on a weekly basis. Of course now after it's been broken into and we are getting even more work done, they park it inside now where it's hopefully more secure. I guess when you spend enough you get the better parking. Find a place that cares for their customers and their property that we all work hard to own. Customer beware. read more

On or about 2/6/2022, I opened an Order for service on my new RV. I Ordered Koni Shocks and a Safe-T-Plus Steering Stablizer. During the repair service wait, I visited the retail shop and had a wonderful experience that caused me to shop, shop, shop. The experience was pleasant and friendly... even my pooch scored a doggie bone. The repair service was outstanding, super fast and helpful. Thank you Larry and the service person that complete the task. I walked out with a receipt over $3k, but well worth every hard earned penny. 2/8/2022, Tuesday apprx. 6:25AM: I decided to revisit CAMPERS WORLD for various other items that were needed for the new RV. I started my morning off very early (5AM) to avoid traffic and complications, which landed me at CAMPERS WORLD earlier than expected. [The commercial area is understandable, however, cramed just off a narrow two-way street, which large freightliners must pass through without difficulty. Thereby, I temporarily pulled in the driveway to remove the 32 ft RV off the street to avoid obstructing the flow of traffic, and not getting a ticket as what the street sign clearly states, "No Parking Anytime.] Mindful, there was not an option to park, thereby my temporary) solution to park in the driveway was only temporary, until the gate opened (6:30AM) not intended to cause any harm to the business. A silver vehicle with tinted windows, low rider presence... a male driver smoking a cigarette, wearing a hat and dark sunglasses covering his face and eyes blasts me, "YOU CAN'T PARK HERE BRO!" At first instance, I thought I was in danger. After listening to him, I believed he was an employee. I tried to explain that I would move... [I moved the RV and parked on the street, risking being hit by moving traffic or receiving a citation. The Silver vehicle parked into the driveway, in the same place where I was parked]. I walked toward the vehicle to apologize and ask a question.... I admitted I was in the wrong for the parking... though I could not be heard over the volume of music coming from his car... I attempted to say, "You are right... twice" But the guy insist on repeating himself and berating me. "You see the gate is closed! I don't care! Blah, blah.." I let him continue to rattle and blow air, waiting for my turn... each time I attempt to speak, he berated and insult me without just cause. I raised my voice, "I JUST CAME HERE A COUPLE DAYS AGO! I DROPPED OVER $3K IN THIS STORE (LA MIRADA), THIS IS YOUR CUSTOMER SERVICE? The male responded by stating, "I didn't work on your Car." I explained, that is no excuse for your attitude while you are in COMPANY UNIFORM, sitting on company property, he states, "You can talk to a manager." I stated, You are in the wrong! I explained, I was wrong for the parking... The male provokingly cut me off to state, "Then why are you talking to me?" I stated, "Your attitude triggered me, because it is unnecessary that you scold me like this..." Many other words exchanged happened with this BAD-ASS ATTITUDE from a want-a-be TOUGH GUY. The Manager pulls up... the males demeanor immediately changes as he runs to the gate (he has no keys) where the manager comes to unlock the locked gate. The male shifts gears and states, "Don't come up on me Bro..." (Really? Playing the victim? Omg.) The Manager (Martha) comes in to deescalate... I try to explain what happened, i'm being told to calm down... (thats just not right, i', really pissed now). I was polite and honest, but in the wrong for the parking situation, however, I did not deserve to be talked to like that (returning Customer). There was no harm to the property from my RV. Martha explained that he is normally a nice guy and has worked for her many years. I'm not impressed by his conduct, nor will I feel safe or secure having my RV in this facility anymore. My dollar may cost me more elsewhere... but Customer Service will not be rewarded by foul mouthed monsters. For the male Serviceman, KARMA. Word of mouth spreads fast... Customers talk. This was so unnecessary... you could have simply said, Good morning... we are not open yet. Can you pull over here, so I can park, and wait to have space for the manager to come and open the gate in 5 minutes, Thank you. Hows your morning going? This is suppose to be a friendly environment... you looked like a THUG pulling up, I could not identify that you were an EMPLOYEE at first glance. Sir, you represent the Company Name (CAMPERS WORLD). When you travel to work, and arrive on that property, Customer Service is policy. Leave your personal and anger at home. [Tip for retraining]. You just cost your Company a returning patron, tough guy and possibly more. read more

I wasn't able to reach the store by phone to check if an item was in stock or not. Placed the order online with the instructions that I would receive another email when order ready for pickup. No email ever came and for the entire day on a Friday could not reach anyone by phone. Drove to the store on Saturday and cashier went to back to find my order. Returned with it but instead of finishing up she started waiting on people in line at register. Another lady offered to help and the cashier handed my receipt to a lady to hand it to the cashier. She just stood there doing nothing. I actually had to take the receipt from her hand and give to cashier. No one communicated with each other so that my order could be completed. Asked why no one answering the phones was told too busy read more

I like camping world. All the camping / RV $hit one needs for their camping, camper, trailer, Class A or C coach needs, at prices that are typically higher than Amazon but usually in stock for immediate purchase, especially when you're in a pinch and need it NOW!!! They have a "club option" in which you can earn discounts, special offers, etc., they can service your RV, (at elevated prices of course), make repairs to the peripherals, even sell you a mutha FUC'r... All that $hit. My biggest gripe with Camping World is their geographic undesirability. Their locations are so few and so far between one another. The closest one to me is ~ 26 freakin' miles away!!! (About an hour in SoCal traffic on the 91 Fwy). The next one is ~56 miles away and the third one is ~76 miles away. WTF??? Now I know that there plenty of weekend warriors out there, even in my neck of the woods, (they don't all live in Fontucky), and we need to repair / upgrade our gear every so often too. Add another store or two in the basin and life will be much better. read more

Very unprofessional Order a new TV from Campworld, received in an open box condition, no manual and don't know if everything is there or not, called them, no apoligy just told me to go online and print out whatever I needed. read more

Had the opportunity yesterday after shopping to utilize the services of Larry in the service department. Not only willing and able to answer our questions, he went ahead and troubleshooted the situation and bing, bang, boom, the issues resolved. The manager in the store and all sales staff were just more than accommodating. We Love going there Two Old Ladies from Pasadena read more

My dad swore up and down that camping world was gone... but it's still there! The construction on the road doesn't help tho... Feel like the pricing is a little steep. People working there are very nice and helpful. read more

Camping World - La Mirada - Bbqs are over priced by $20ish... - Outdoor Gear Near Me - La Mirada, California

Customer service is spotty. Some of the cashiers are rude. The others just aren't friendly. Apparently their is like $100 difference between store prices and online prices. I Went to check out and my total was $100 more than I was expecting. When I brought up that I saw it for this price online she said oh well you have to tell us if you want online prices. Why is there even that much of a difference between online prices and the in-store prices.what a joke! read more

Wow what a disappointment. I went in there and the parts guy could not figure out what Lichter component key I need it out of the book. They were nice but they really don't have anything they have a lot of beach chairs if you're intrested Matt. Possessed the main thing it seems like they have little parts but nothing interesting so interesting. They have basic stuff. That is what I see. read more

This review is of the retail store portion of Camping World as I have an independent repair place that does my service work. I have been to Camping World, La Mirada on several occasions to purchase various items for my 5th wheel trailer. The store is always well stocked and usually has what I need. When they don't they promptly tell me they'll order it right away. The staff has always been very friendly and helpful, pointing out special deals or new items. When I can't find something the staff always helps me locate it. I had a couple returns from online sales and returns are no hassle. Amanda, one of the staff is always super helpful and friendly. I've seen some mixed reviews about this store but, my experiences on the retail side have always been top notch. Hope this helps....... read more

I purchased two fans. I decided to only use one. I emailed to request a return shipping label, no response. I waited a week and drove 1.5 hours to this store. I was told since I paid online via PayPal I had to return by mail. They gave me a customer service number. I called, 30 minutes waiting/talking with a representative was told they would email me a shipping label within 24-48 hours. It's been 4 days and no shipping label! I will never shop here again. It's been such a hassle and waste of my time simply trying to return a fan. read more

Friendly and helpful staff. I haven't shopped for a camper here or gotten Camper service. But they helped me find all the basics I need for my new camper. They gave me a check list. I was able to return the mirror extenders that I was unsatisfied with. read more

A year ago before I started my trip to Alaska to Tennessee and back to California I bought a RV. Off to Camping World in La Mirada I went. It felt like a toy store and could not stop smiling. I decided to get everything I could fixed and updated in my RV. I approached the service counter and was treated very rudely several times. I asked to install a large handle by the steps. They installed it with two screws and some gray stuff. Just into the fiberglass. Later when camping my friend stepped out and the came out, the handle came off and he fell. It was not screwed into anything. He could have been seriously hurt or it could have fell off and hit a car following me. Not sure how long I can type here but this is only 1 of the many things. One other is, I also had a WeBoost installed and then when it rained going up the CA Coast it totally flooded my top cabinets. More problems from other camping worlds. Couldn't return a product that had parts missing. More rudeness. Another camping world had a unhappy service dept man was not willing to fix the leaky holes they put in my roof or fix the handle. Very nasty mouth. I was smiling and said seems like your not having a good day. Poor guy hates his job. Besides me telling everyone I met about the terrible attitude Camping World has I heard back so many stories from about everyone I met on my fantastic adventure. Wow, there some really scary stories. Good Sam I believe, owns Camping World. Oh, Good Sam CEOs please do something!!!! I owned my own business for a long time and I'd suggest you dismiss the people who do not want to be polite to the customers and also and even more importantly stop doing crappy service work that could injure people. I hope you company can recover from your terrible reputation! read more

Don't not bring you RV here for service!!! We took our trailer in to have the vents and covers upgraded. Trailer was brand new in perfect condition. Once it left camping World the furnace no longer worked and blinds magically fell off the wall. Gave them a chance to repair the damage they created. After over $200 worth of diagnostics, 4 days in the shop and complete removal of the furnace we were told they don't know what the problem is. That was followed with poor workmanship in putting the parts back to their original state. The exterior furnace cover was bent and overloaded with clear silicon to try to hide the damage. Our brand new trailer now looks like and functions like a worn down old one. We take extreme pride of ownership in our belongings and trusted Camping World with our home. This experience has left us deeply disappointed and infuriated. read more

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I can never get ahold of them when I call the number listed. I've called 10 times in the past two days and nobody answers. Is there another number I should be calling? I'm going to go down there today after work to ask my question but I was trying to avoid that. read more

Wow, I did not realize that customer service was still part of our society! I called in, talked to Paul. He said he would put my 4 six volt golf cart batteries aside for me. When I arrived they were in a shopping cart, ready to go. He pushed the cart out to my truck, picked up every battery (each of them weigh 62 pounds) and put them in my truck as well as lifting each of my old batteries out of my truck and took them back in to the store. Super great service. Paul, Thank You for keeping the old fashion customer service alive and well. I wish this was not such a rare thing in our current world we live in. read more

I had some apprehension about going to this store based on some review hear. When I entered the store wasn't busy at all so I did a walk around. When I crossed past several members of the team. They acknowledge my presents asking if I needed help. I was there to buy a Honda generator. After some shopping I let Someone at counter Know I needed help. She wasn't able to retrieve someone so she help get what I needed from the back. At checkout, Amanda was great. She gave me a lot of information about the generator which I decided to switch out. She went and got it herself to expedite the check out. She was very informative and extremely polite offering me many opportunities to find camping sites and dumping stations. My experience far exceeded my expectations. I'd recommend going to this camping world. read more

Worst Service ever!! This company has cost me more then the repair work. I dropped off my coach to get two things done 4 weeks ago. An hydraulic HWH service for my leveling and and slide outs. They said it would be looked at in a week when the tech came back from vacation. As well a new toilet installed. I have a 2007 pusher with 4 slides. I have followed up all month, with calls here and there, the parts came in for the toilet and they installed it the parts came in for the HWH and they did nothing for over two weeks. I was promised it would be looked at as soon ans the new control board came in. But that did not happen. they installed the toilet as they stated but sat and did NOTHING with the more technical issue, Based on what the I learned this weekend on my final follow up they unit has not been touched. I spoke to Joseph a service writer who was in this weekend I explained I have heard nothing and I need to pick up the coach he said his service manager is assuring me the unit will be ready for pick up Monday. This morning they obviously started the HWH service and review because they discovered after 11:00am today that they needed more parts and it is going to take 2 more weeks..to get the parts that they need. I need this coach this Friday for a 10 day event. They knew this and they had the time to do this job but waited. today I asked what happened and my original service writer "Kylie" told me she has been asking and bugging "Jose" the HWH tech for the last two weeks to work on the unit and he would not do anything. I was shocked by this. Then I asked her what else did she do and she said she asked Paul and Dave (service manager and store manager) who also did nothing about it. I asked to talk to either of them and conveniently neither of them are there. so I asked about the general manager - Out on Monday but she offered an acting manager named Jeff. I said is he available she said he just walked up to her so I could talk to him now. Then she put me on hold for over 5 minutes obviously to debrief Jeff before he got thrown into a buzz saw. I hung up and called the corp number that you hear when you call in- It is a message from Marcus stating if you don't get the service you deserve and you are not happy he will do something to resolve the issues. I called the number and it is a call center, so the message is "marketing" a empty warranty of service at this point.... We will see if the call center has any value at all. Now I am going to miss my event and I will not be able to tow my trailer to this event, all as result of a huge culture issue at Camping World. If staff does not care this is what happens. I run a service based company and if my team treated my clients with this level of care I would lose the clients. So this would be their job I would not stand for this level of service and lack of accountability. For someone to tell me they kept bugging someone else to do a job ? What kind of shop does not operate with management oversight and schedules ? Camping world. There are other shops out there do not use these guys - if anything changes or they actually fix this problem I will update the review with news read more

Horrible customer service, rude lady at the desk. My step dad a senior citizen came in asking a question about the towing hitch they had installed by this dealership. My step dad was provided no written instructions and only shown once as the place was closing. He came in to ask if he was performing the proper steps because when he tows it drains his car battery. The rude woman at the front desk dismissed his question quoted him $200 just to speak to a technician in 3 weeks. With the thousands of dollars they spent having that installed you would think the dealership would give a serios citizen man 10 minutes of their time instead rudely dismissing him. Needless to say I don't think they will be getting their RV serviced or upgraded here anymore. read more

I was told I was not welcome in this store by the CEO. This, coupled with my poor experiences in this particular CW, lead me to believe that the company is failing. Usually, I shop at Bass Pro Shops if I want to go to a brick-and-mortar store. It's rare that I'd go out of my way to go to a store which, apparently, I'm no longer welcome in. Everything that CW sells is available online for less from Amazon - and you don't have to have a membership to get the best price. read more

Staff was helpful and friendly, but I had to go seek them out for help. Store was lackluster, and seemed crowded (with merchandise). Got more of an auto parts store vibe than a camping/outdoors store. Decent selection of products. Didn't have the mat that I wanted (despite website saying it was in stock) but I found a suitable replacement. read more

I am writing this review so other consumers can avoid being duped by Camping World (La Mirada). I have a 2103 Coachman Sport Coach. I took my RV to Camping World December 2021. I had a leaking roof and furnace issue. They sealed the seam on the roof ($1,542.00). After they checked out the furnace, I got an estimate for $2,439.00. It was also time for some routine servicing. My mobile RV serviceman came to my home to service my RV and I ask him to look at the furnace, after about 15 minutes he said it was a fuse. He replaced the fuse and the furnace started working and has continued to work. I called Camping World to share my experience and I was shocked at how rude and condescending the customer service/management team was. I wanted them to know what happened. You would think they would have thanked me and maybe coached the staff member that wrote that $2,439.00 estimated. I guess they don't care about duping customers. Paul Constantine was rude. Martha who I think is the General Manager was arrogant and not at all helpful. Brenda Truffa who was looking into my complaint, after leaving her several voicemail messages she sent me an email that was too little too late. In all fairness I spoke with a Dan, he answered the 866.232.8990 number he was very nice. Camping world did refund the diagnostic fee for the furnace but they did not send the before and after pictures of the roof. Consumers be careful when doing business with Camping World La Mirada. read more