We are new to RV'ing since June '18 but have needed to use the service department here a few times. A couple of instances of minor warranty work and then a potentially major ordeal with frozen pipes. In all our dealings with Mark (Service Rep) and Casey (Service Manager) we have been very pleased. They have gone above and beyond the call on a couple of visits and always been courteous and helpful. Mark has always assessed our needs and offered me several options starting with the cheaper options when possible. They have delivered on or earlier than our completion estimate in all cases. Also, would like to compliment their Walk-Thru Coordinator Bill McMillon. Recently, I went to pick up my trailer and (since I thought my tanks were still full), they let me use a camp site to drain my tanks. Turns out they drained them during service. Anyway, Bill came out to give me a hand and spent an hour with me answering my newbie questions and giving me advice and information that was awesome. So far this dealership has given us great service. Also a shout out to Mandy in the CW store. She is friendly always ready to help. She's also always ready to give suggestions on saving money on special offers, coupons and other things. She's awesome! read more

My husband and I would not recommend buying your camper from here. Robert and Shane helped us purchase our camper. Brand new, 42.5 ft Raptor. Our camper had 2 issues despite being brand new, one was being a control panel cover had become unglued and the other being a mattress that didn't fit the loft area (despite all of their efforts on trying to smash it down). We agreed to purchase the camper as long as these items were fixed on pick up. Robert and Shane both assured us that this wouldn't be a problem. Neither of these issues were fixed when we arrived to pick up the camper. We live 2 hours away and decided since we had already drove so far to bring it home and they assured us again that the items had been ordered and would be fixed soon. Robert was rude and lied to us a couple of different times when I called them to get an update. (We later found out he was fired, which didn't surprise us) Shane was nicer, but in the end he also did not follow through on his word either. Now Camping World is refusing to even help us on the mattress issue at all. They do not stand by their word, or their products. Take your business elsewhere. read more

After an attempted ROBBERY by a "roadside mechanic" called "Thomas", and he disabling our engine, we got towed once to an "RV repair" shop in Ga. We spent a week while the "mechanic" tried to figure out what was wrong, and winding up with a "band-aid" engine repair, then towed to another place after the "band-aid" failed two days later, and local repair people not being able to even look at our problem, we got towed a THIRD time. We got towed to CAMPING WORLD in Chattanooga and were blessed with a limited (electric only) campsite (campground is closed completely) while we waited to get into the shop. Our mechanic (A REAL MECHANIC!) P.K. diagnosed the problem within three hours, understood the previous (shade tree mechanic's bypass...that didn't work), ordered a part and had us on the road again with COMPLETE CONFIDENCE that the job was done right! This mechanic (P.K.) is a WORLD CLASS mechanic! Very hard to find in today's world. We highly recommend CAMPING WORLD OF CHATTANOOGA, and especially P.K. ...a REAL (no B.S.) mechanic! Thank you P.K.! read more

We had some major issues while traveling, not the least of which was tree damage to the roof of our RV. We stopped at Camping World in Chattanooga, TN and met with Mark & Ryan in the Service Dept. They went over the needed repairs, helped us get approval with our insurance company, and even provided a free full hook-up campsite while we waited for parts and approval. They were very professional, answered our questions, addressed all of our concerns, and did a wonderful job! We haven't been as lucky at other Camping World locations, but Camping World in Chattanooga, TN is one you can definitely trust! Thank you Mark & Ryan for putting a new roof over our heads and getting us back on the road! We will definitely recommend you to our fellow RVers! #CampingWorldChattanoogaTN Bill & Jen Fuller Full-time RVers RVing Lifestyle Ambassadors read more

Paid 23k cash for a 2021 Salem Forester from Chattanooga location. Not only did I receive the run around on purchasing the unit, 6 months later I started to have multiple problems go wrong. There Good Sams, Warranty, etc is useless at camping world. Not only do they want you to wait to get serviced, then when you do service it, it takes them forever. The service tech actually hung up on me in Knoxville. Corporate is useless as their locations are. 2 different conversations with Corporate, same story. Facebook negative reviews, they reached out, then that was it, THEY HONESTLY ONLY WANT YOUR MONEY... Items are over priced in the store also. you can purchase same model items that they sell on Amazon way cheaper. Go to a smaller RV center where they actually care. I have found they want your business more and will help you more... read more

Camping World in Chattanooga is the best place ever. I bought my camper there and had the best all round experience. As far as service is concerned they are best. I have had my camper in for warranty work and repairs. I have had the pleasure to work with Jessica Ervin each time and she is gem. She keeps me informed on the service progress and always recommends needed service with no pressure, just being mindful of whats needed to keep my camper in good working order. I live in Acworth close to another camping world and they don't hold a candle in there service department to the Chattanooga Camping World. I drive and an hour and half to take my camper in for service knowing Jessica will always take GREAT care of me. Thanks Jessica! Linda Sizemore A Happy Camper read more

We had stopped at a couple of other small dealerships and were virtually ignored and left to wander on our own. We have often passed camping world and they seemed to have a large selection. Upon entering we were greeted by a salesman named Tyson Terhune who sat us down and actually asked questions about what we were looking for. After a few minutes in which we explained our needs/wants and how much we'd want to spend. We settled on a gorgeous Elkridge. We really enjoyed the personal attention to our needs and Tyson really knew his stuff and guided us through a rather large purchase. The finance team was fantastic and Kylie really did a great job. I would recommend Tyson Terhune and Kylie Deprima anytime. read more

Nick Singley has been my most relied upon RV tech for the over 14 years. Whether Winnebago (Adventurer, Itasca Suncruiser, Tour) or Entegra Anthem, Nick has consistently demonstrated advanced knowledge of a host of systems / systems integration. I have observed his expertise in a myriad of issues over the years with absolutely no need to recall him for rework of any type. He intervenes with warranty and extended warranty companies as required to do the right thing for the customer. I have no problem holding off on tolerable problems for a time that I may be transiting the North Georgia or Chattanooga area. Nick Singley is a rariety in todays RV repair world. read more

Just purchased our first Camper. Our salesman James Combs was awesome. Spent as much time with us as we wanted. We had a camper in mind already which helped us navigate all the ones they carry. He was very knowledgeable, not just about campers, but also the hitches we were also getting. We just picked it up Sat 10/14. James was there to greet us and also came by our camp site he had arranged for us that night. Mike who did our walk thru was also great explaining everything, and answering all our questions. What an overall great experience, nice people. read more

If you go to CW in Chattanooga, ask for Leamon Smith. He was our salesman and went above and beyond to help us find the perfect camper. He answered all of our questions and took care of all of our needs, and made sure we were comfortable with the whole process. This purchase was our 4th travel trailer and by far Leamon has the best and most attentative salesman. My wife and I would highly recommend Leamon for your RV needs. read more

Russell Faillace is an awesome salesman. Very patient as we vascillated between various 5th wheels trying to settle on the best one for us. Absolutely dedicated to showing us ALL the campers we asked to look at no matter how many trips he had to make around the lot in the rain and sweltering heat. No pressure, just service! After all that he worked to get us the right deal to match our budget. Thanks Russell read more

We've used Camping World of Chattanooga on several occasions for service issues the past couple of years. Today I had a Roadmaster reflex steering stabilizer installed while I waited. The scheduling (Bruce), customer service (Rachel) and work were exceptional. I was in and out in 3 hours! Not only was the staff friendly and helpful, the waiting area and bathrooms were clean and comfortable. I will be back. read more

My husband and I just brought home our new 2018 Keystone Premier. While the sales & staff were good, my 5 star rating goes to Morgan Robertson. He conducted our walk-through. He patiently explained everything on our new camper and answered all of our questions. We were very impressed with his knowledge & friendly personality. Camping World is lucky to have him as part of their support staff! read more

Our Salesman, Robby Andrews was great. Talk about individual attention to details and you are taking about him. We encountered problems with the Service Department that Robby was able to resolve. He got off at 5:00 pm, but didn't leave until we had our RV and was leaving. I'm can bet you that he wasn't paid extra for the care he gave us. Thanks Robby, you made it a memorable experience. read more

Bryant Park is indeed a Top Notch Salesman. My family and I were looking at RVs and he didn't hesitate to help! He is very thorough and kind. I will happily tell anybody who is looking for a Camper about Camping World-Chattanooga.I will definitely return and ask for Bryant:) Gena T. read more

Rachel has been exceptional in helping us navigate the warranty issues with our 2018Heartland Cyclone 5th wheel. She has stayed on top of everything keeping us informed of each step. I recommend C W Chattanooga to everyone I know that has or are looking for warranty/service work. 5 Stars! Thanks CW of Chattanooga Russell and Margaret Raven read more

We had problems with our brand new Forrest river Salem 195's tires. We are from Texas camping, seen that the tires were about to blow, wearing pretty bad on the inside. We called and took it in to get it looked at about 11 and they were very nice and helped us get back on the road by 1pm. Looking at it and putting new, better tires on it. read more

Back to the problems as i said , the place is all about the money. they have people watching reviews , facebook , yelp, google, any where you post anything about them, they send you a message you call them . WE ARE HERE TO HELP = NOT IN THIS LIFE TIME =THIS IS NOT A TRUTHFUL COMPANY, I OWN AUTO REPAIR SHOP FOR 35 YEARS , read more

I could not be more pleased with the service at CW Chattanooga. Mark Gouge (Service Advisor), always kept me informed with the work process. Had a little disruption with warranty work because of the manufacturer, but Mark kept working it and had the manufacturer do the right thing. I'm a very pleased customer! read more