I had a frustrating experience with Ernie's RV & Trailer Repair…read more I brought in my Class C RV because I wanted a proper inspection, specifically to have the brake pads checked. Another shop had already told me they couldn't lift the RV, which is exactly why I sought out a place that could handle a full inspection. When I scheduled the appointment, I clearly explained this situation and my expectations. The day after I dropped off the rig, I received a call saying the RV was ready and that nothing was wrong. I was charged about $280. When I arrived to pick it up, I asked for an inspection report or details on what was checked, and it became clear there was confusion. After asking directly what work had been done, I was told they had only performed an oil change. This was extremely frustrating because that was not what I brought the RV in for. I had been very clear that I needed a full inspection due to the previous shop not being able to lift it. They did offer for me to bring the RV back at another time, but when I asked about the cost for the inspection, I was quoted over $450 on top of the $280 I had already paid. This pricing was never discussed when I scheduled the appointment. Overall, my concerns are: -Lack of communication about pricing upfront. They need more transparency on their pricing and other reviews suggest the same -Not paying proper attention to the customer's request -Failing to perform the service that was requested There was no effort to offer a discount or solution to make up for the inconvenience. I wanted to give them a chance despite some pricing concerns posted on prior Yelp reviews, but unfortunately, my experience confirmed those issues. To be fair, the staff were friendly and professional. They are nice folks but, they need to work on some issues. In the future, I will be driving a few extra miles to get better and more competitive service.

I asked Ernie's to repack my RV trailer bearings, check the trailer brakes, and adjust the drop on…read moremy drop hitch. They said bring it in. Only after I brought my trailer in, they said it would be $861. Way more than I expected for about 2.5 hours of labor and $120 in parts but I had already towed my trailer there so I said ok. They said the trailer brake is fine but they did not measure and would not tell me how much brake I had left. The trailer hitch adjustment cost $159 just to loosen and tighten two bolts with an impact wrench while the hitch was still attached to my vehicle. I watched and they never once used a torque wrench or a vice. My chassis was the vice. Uhaul or any shade tree mechanic would have done better service for a fraction of the cost. They quoted me $7700 to fix the caulk and trim. Hard pass after seeing their quality of work and what they charge for basic services.

What a great group of people at North West Coach. Our RV was well taken care of, they communicated…read morewith us throughout the process. Work was done well and cost was reasonable! We will definitely be repeat customers!

I've always appreciated Northwest Coach's friendly attitude. Whether applying our business logo and…read moreinformation on our vans or helping troubleshoot trailer lighting issues, they are professional , knowledgeable, and helpful. Always a good choice!

If you are looking for complete RV service, there is no need to look further; Rick Hartley of T&R…read moreMobile RV Service is the best in the business. I have been a full-time RV resident for the last 2 years, and can honestly say I would have been up a creek on a few occasions if it weren't for Rick. He is honest, thorough, and very knowledgeable - which is rare these days. I have recently upgraded to a newer, larger motor home and am confident Rick will take care of any problems that may (will) arise. ~Jeff Braaten

Rick is a great guy ! He helped me with a leak from a crack in my black tank in our 5th wheeler and…read morewe had trouble with the cable valves as well for gray and black. The 5th wheeler was about 25 miles one way, Rick worked with me when I couldn't make it up to our property and pulled tank for repair, also he came back when we had a leak from a pinched gasket, and he called and checked to see if everything was ok days later. I highly recommend Rick's services, he knows his stuff and is reasonably priced too !

Ron was very welcoming and spent a good amount of time with us helping us to figure out exactly…read morewhich size trailer we needed and what the differences in the ones we were looking at were. We made more than one trip out there and it was an hour and a half drive. We wouldn't have if it wasn't a good experience.

We had a very pleasant experience with our trade-in and purchase! Sales and service reps were very…read morehelpful, and not pushy at all. I feel like we got a good deal and would gladly do business with Baydos's in Chehalis again!

Price gougers…read more Charged 340 when we told them the heat in our cab didn't work. They confirmed it didn't work. Could not supply the part that needs fixing. Same with the parking brake. We told them the issue was intermittent. They charged 170 to tell us they could not replicate the issue. Almost half our bill was diagnostics that they could not handle.

Sold me a lemon. Wouldn't make it right. I bought over $100K from them in a truck and RV and it was…read morea terrible purchase.

Israel does excellent and thorough work. He not only repaired/replaced the obvious things in our…read more"new to us" 2008 RV but inspected and caught a few things we hadn't seen and would have caused problems in the future. His prices are fair. He explains things as he goes and makes sure everything is in working order. I would definitely hire him again and will gladly refer his service to everyone.

Israel responded quickly for a wheel bearing maintenance job on our dual axle trailer…read more Day of service he updated on his arrival time. He went straight to work after he arrived. The price was reasonable for the service provided and I was able pay via check since I had to leave. Israel messaged me when finished the job and cleaned the trailer pad afterwards. I will use Israel for future maintenance that comes up.

If you have an old RV to maintain, this is the place. The know their stuff and will take time to…read morework with you. I own a 50+ year old slide-in camper which I rebuilt 5 years ago and maintain meticulously. I was recently considering replacing the old stove. None of the local RV dealers/service shops (some big name ones) had any in stock and didn't seem interested in talking to me. I had occasionally done business with A1, sometimes small purchases, sometimes donating old parts, and decided to drive the 106 miles (each way) to see if they could help me. Both owners spent at least a half hour with me showing me used stoves, looking up and printing info on new stoves, and educating me on the pros and cons of RV stoves. I'm kind of sorry to say that when I got home and took an educated look at my old stove, I decided to keep it. It has some important features I would have to give up and I wouldn't have known that if not for A1 RV. Maybe they didn't make that sale but they did make a loyal customer.

Looking for a part for your RV? Don't want to pay shipping and handling prices? Come on down to…read morethis joint where you will probably find your part for less with a smile. Customer service outstanding! They helped us find our part and prices were very reasonable. As long as we need parts, you guys will have our business. Keep up the great work.