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    Diamond M RV Services

    5.0 (1 review)
    Open Open 24 hours

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    Response time

    2 hours

    Response rate

    100%

    Services - Diamond M RV Services

    RV repair

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    11 months ago

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    Wayne M.

    Thanks! I haven’t had the opportunity to finagle in a long time.

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    Ernie's

    Ernie's

    (39 reviews)

    I had a frustrating experience with Ernie's RV & Trailer Repair…read more I brought in my Class C RV because I wanted a proper inspection, specifically to have the brake pads checked. Another shop had already told me they couldn't lift the RV, which is exactly why I sought out a place that could handle a full inspection. When I scheduled the appointment, I clearly explained this situation and my expectations. The day after I dropped off the rig, I received a call saying the RV was ready and that nothing was wrong. I was charged about $280. When I arrived to pick it up, I asked for an inspection report or details on what was checked, and it became clear there was confusion. After asking directly what work had been done, I was told they had only performed an oil change. This was extremely frustrating because that was not what I brought the RV in for. I had been very clear that I needed a full inspection due to the previous shop not being able to lift it. They did offer for me to bring the RV back at another time, but when I asked about the cost for the inspection, I was quoted over $450 on top of the $280 I had already paid. This pricing was never discussed when I scheduled the appointment. Overall, my concerns are: -Lack of communication about pricing upfront. They need more transparency on their pricing and other reviews suggest the same -Not paying proper attention to the customer's request -Failing to perform the service that was requested There was no effort to offer a discount or solution to make up for the inconvenience. I wanted to give them a chance despite some pricing concerns posted on prior Yelp reviews, but unfortunately, my experience confirmed those issues. To be fair, the staff were friendly and professional. They are nice folks but, they need to work on some issues. In the future, I will be driving a few extra miles to get better and more competitive service.

    I asked Ernie's to repack my RV trailer bearings, check the trailer brakes, and adjust the drop on…read moremy drop hitch. They said bring it in. Only after I brought my trailer in, they said it would be $861. Way more than I expected for about 2.5 hours of labor and $120 in parts but I had already towed my trailer there so I said ok. They said the trailer brake is fine but they did not measure and would not tell me how much brake I had left. The trailer hitch adjustment cost $159 just to loosen and tighten two bolts with an impact wrench while the hitch was still attached to my vehicle. I watched and they never once used a torque wrench or a vice. My chassis was the vice. Uhaul or any shade tree mechanic would have done better service for a fraction of the cost. They quoted me $7700 to fix the caulk and trim. Hard pass after seeing their quality of work and what they charge for basic services.

    Camper's Choice RV - We service all types of trailers! If you can tow it, we can work on it!

    Camper's Choice RV

    (7 reviews)

    This is an exceptional RV business. The employees go so far beyond in service excellence. The owner…read moreJohn listens closely and helps customers to find the RV that will fit all of their needs and dreams! That's what happened to us and we so glad we found them!

    I am extremely disappointed with my experience at Campers Choice…read more We dropped our trailer off on June 5 with a clear list of requested work: seal the roof, repair or replace the skylight, caulk the windows, and service the A/C (or replace it if necessary). On the way to the shop, we also had a tire blowout that caused additional damages and insurance getting involved. After having our trailer for nearly three weeks, we received a call saying it was ready. We were told the tires had been replaced, the wheel bearings repacked, the inspection completed, and the skylight repaired. However, before we picked it up, we received another call admitting the skylight had not actually been repaired. When we arrived, we also discovered the A/C had not been serviced and the window caulking had not been done either. My biggest frustration isn't just that the requested work wasn't completed--it's the lack of communication and being told repairs were finished when they were not. After waiting three weeks I expected honest communication and for the work we requested to be completed or, at the very least, to be informed if it couldn't be. We had to call many times for updates and to ensure our trailer would be usable by the 4th of July weekend. After picking up the trailer on June 26th we had requested a manager to call us and were told he would call on the 27th. Today is July 1st and still no call to date. Unfortunately, this experience left us feeling frustrated, disappointed, and unable to trust the information I was given. I hope Campers Choice improves its communication and follow-through so other customers don't have a similar experience.

    Diamond M RV Services - rvrepair - Updated July 2026

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