Watching the teamwork and obvious happiness of the employees and management was really impressive…read more The store is well organized and very clean.

Very happy to have a place to stop that welcomes dogs in a dedicated area. I passed your rest area…read morestops on my Journey to reach here. Poop bags were well stocked and there was seats and a table nearby for people that want to take a break with their dog out of the car. The gate needs attention before any dogs can be completely off leash.

This is an exceptional RV business. The employees go so far beyond in service excellence. The owner…read moreJohn listens closely and helps customers to find the RV that will fit all of their needs and dreams! That's what happened to us and we so glad we found them!

I would strongly avoid this business for service. I had been unable to use my 5th wheel for some…read moretime and took it to them for a general inspection and packing of the wheel bearings. After picking it up we noticed the caps had not been replaced on 2 of the wheels and the internal cover on these was askew. They said we could just push them back on and they sent replacement caps for the outside. I did one short local trip, then on our first road trip about 500 miles after Camper's Choice worked on my rig, I was alerted to a wheel issue by another driver. I pulled over at an off ramp and saw smoke coming from the wheel. I slowly got off the freeway and while backing into the first available safe spot, the wheel came off. Fortunately no one was injured and a mobile mechanic was able to replace the axel. I had him inspect the remaining wheels and one of the those also had to be replaced. He said from what he could tell the work had not been done properly. I contacted them but had no response. I followed up after my trips and learned the company had changed ownership along with liability for the incompetent workmanship. I have been in touch with the previous owners who have not provided a response. I would not trust them with any service work and put the safety of my family in jeopardy again.

Would go zero stars if I could. They replaced a diesel injection pump, the pump leaked immediately…read moreand they still haven't called me back for replacement. I've emailed and left voicemails all the way to the GM - stay clear of Pape and unfortunately JD if this is the partner they trust.

Took in a gear box to get an estimate on a repair. Dropped item off at the Chehalis location and…read morehad to call the store multiple times to try and get information on what it would take to fix the part. First info I could get was that they were over $400 into a repair that I did NOT authorize. Was shocked to say the least! I only wanted a quote! It had only had two broken bearings and some bad seals. I could buy a new gear box twice for that! Again, never asked them to fix it, only what it might cost to fix it. I let the asst. mngr. know that I never authorized them to make repairs and that that was an unreasonable price considering I could buy a new one twice for that. Finally spoke to a manager who basically told me this was the price (they had discounted from 95$ an hour in labor to $80 but still, the price was going to be over $400 of unauthorized work!!!) and either I could pay it or they would scrap my gear box. What the? Who does that? They never quoted me a price! And now they are going to keep my gear box! Pretty sure that is stealing! Going to pursue this further. Not cool Washington Tractor. You won't see any of my business from here on out.

What an inventory! The most diverse fleet I've ever seen from roto-hammer bits to rock crushers.read more

I was able to pickup a trailer on Saturday just before noon that I wasn't going to use until 4:00…read moream Monday and they only charged me for the day I USED it. They're closed on Sunday and don't open until 7:00 am on Monday so this consideration they gave me was awesome. Because of this level of customer service, they will continue to have my business.

We bought our Kubota tractor in Oregon but moved to Washington and have had great assistance since…read morethen from these folks. Even when we weren't looking to buy something new or get service done they've been able to help us work out options and think through alternative solutions. Professional and pleasant to work with. Next time we buy, it'll be from them.

WARNING!!! Do not give them your business ever!!! They had my B7100 tractor for over a month and a…read morehalf. While trying to fix my tractor they repeatedly had numerous excuses of parts not arriving on time etc. They broke parts on my tractor in the process of repairing my tractor. I can go on and on. Went to pick up my tractor the battery was dead. Got home the right front tire was flat (wonder how that happened) and my tranny grinds very badly when shifting gear (still not fixed and dam sure I am not taking back to RMT ever again. Bottom line, if you do not want to be ripped off, receive bad customer service and have your equipment repaired correctly DO NOT TAKE IT TO RMT EQUIPMENT. Buy your equipment from Washington Tractor or Brimm.