Absolutely unacceptable. Every time I've stopped by this facility, the staff are outside smoking --…read morewith the front door wide open -- letting the smoke drift straight into where the dogs are kept. This isn't just gross; it's dangerous. Secondhand smoke isn't only harmful to humans, it's been proven to cause serious health issues in dogs, including respiratory problems, allergies, and even cancer over time. The fact that the employees think this is acceptable shows a complete lack of professionalism, common sense, and basic compassion for the animals in their care. If they're this careless about something as obvious as keeping toxic smoke away from dogs, what corners are they cutting when no one is watching? I would never risk leaving my dog here. There are far better facilities that actually prioritize the health, safety, and comfort of the pets they're paid to protect. This place is a hard NO for any responsible pet owner.

I have a husky, so you know separation anxiety is a big thing for us, and it has been so hard…read morefinding a place to take my baby where he won't just sit alone in a crate/kennel all day. Enter Hounds Town. Yesterday was our first day: my boy got a full day of daycare, where he was able to socialize and play with six other dogs around his size. He also got a bath (with a blow-dry and the cutest branded bandana ever, which is perfect for my obsessive dog-mom scrapbook). While I did qualify for their lovely first-visit-free promo this time around, even if I hadn't the price for both of those would have STILL been cheaper than what I usually pay for just his bath. Overall, prices are extremely reasonable and competitive with other animal care facilities in the greater Austin area, but honestly I've tried quite a few places and it just feels like you get *more* at Hounds Town. The staff clearly love animals, and their jobs. Everyone is so friendly. I really can't understate the amazing impression I've gotten of this establishment, just from the first day! My boy came back to me relaxed and happy, with no signs of stress or anxiety. They've definitely earned a regular customer in us.

I really can't say enough about Liberty Hill Animal Hospital (LHAH). Let me just say my dog does…read morenot care for vet visits. He gets absolutely spasmodic. He starts making these deep throaty growls that make him seem more like a "feral hog" than a pug. It's scary sometimes the sounds he makes. It took three trips to this venue to finally get him acclimated to the team. Dr. McJett and her team is so patient and supportive of our little maniac. She has recommended so many helpful tips to help us. Our Max had an ear infection and he would not put us treat him at home. After several attempts, Dr. McJett was able to pack it and allow the healing to begin. At least to a point where we could start home treatment. Other local vets were unsuccessful. I Love the fact that they will always give you a price estimate upfront, before they start the service. No surprises. No "Invoice Shock". Just honest upfront cost reports. The team here treats us like family...no better than family. Like employees. Offering a service that's tailored for you. So bring your fur buddies here and let "LHAH" attend to your needs. Michael C, and Max. Georgetown. Tx.

I have been taking my fur babies to Dr. Lane for years. He is kind, compassionate and a wonderful…read moredoctor.

I am extremely disappointed with our experience…read more Our dog is a very anxious dog, but she has never shown aggression toward people or other animals in our care. After boarding her this time (we've been customers there for years), we were told she displayed behaviors such as growling and was no longer welcome to return. What I find most concerning is that this facility also promotes dog training services, yet there was no effort to discuss what may have triggered her behavior, offer recommendations, suggest training options, or work with us on a plan for future success. Instead, we were simply told not to bring her back. I fully understand that any boarding facility has the right to make decisions based on safety concerns. However, anxious and fearful behaviors are not uncommon in boarding environments, and I expected a business that offers training services to have a more knowledgeable and supportive approach. As pet owners, we trust boarding facilities to care for our dogs during what can already be a stressful experience. Rather than feeling supported, we left feeling judged and dismissed. If your dog struggles with anxiety or fear in unfamiliar situations, I would encourage you to ask detailed questions about how those behaviors are assessed and managed before booking. We'll gladly be taking our business elsewhere and won't be back with our current dog or any future dogs.

We LOVE The Dog Ranch! They always take great care of our girl, and she's always so happy to see…read morethem! The facility is clean and well kept, and the staff members are all super nice and helpful!

My girls love Mercy Pet Resort! They are always so friendly and I love the daily pictures!read more

Love, love, LOVE!!! Everyone is always so kind and friendly! Even my dogs enjoy the visit here!…read more Staff are kind and caring and seem to really enjoy their jobs also! I NEVER worry about leaving my fur-babies here!

This is adorable pet boarding facility that also has a little store. I went in this store to buy…read moresome pet grass. The people who worked there were so helpful, kind, and accommodating. This store is a wonderful place to go if you're looking for a small thoughtful gift for a cat owner. They have these wonderful peacock feathers for $1.75 each. They have great candles as well as other things. The decor is homey, quaint, and comfortable while quite stylish. They have ample parking. I will definitely be giving this store my patronage.

Impressive! The Best! They took care of my cat pretty well…read more He came home very calm and well-adjusted, as if he had been pampered and coddled his entire stay. I'm sure he misses them! When I went to drop him off before hours, I didn't get to see the. place, but the building looked new and clean. They gave me updates and I appreciated the postcards/Facebook posts about many cat's well being. When I went to pick him up, I was impressed by how clean the place was, considering how my cats and finches were present. My cat's room was very clean, with a big window, the jungle gym setup, and a loft bed. The kitty litter had added fiber pellets, which I hope he liked since he hates sawdust litter. They gave me back everything that I left at dropoff, plus a toy. My cat was very calm, coming by his own free-will to greet the handler. To me, these were all green flags and I will highly recommend Whiskers to anyone needing a safe place for their kittens and cats to stay for a short (or long) spell. They know cats better!

The people are true animal people ! The groomer did a great job on my young pup! They are just…read moregreat!

Dropped both of my pups off for boarding for 5 days and this has been the best experience I've had…read moreat a doggy daycare. To begin with their facility they do an evaluation (FREE!) which entails essentially a free day of daycare as they recommend for them to be dropped off at least for 4 hours. In addition, they are running a promo for 2 additional free days of daycare after the evaluation!!! In regards to the actual care for the dogs, you can absolutely tell the staff love the dogs. Or puppy at other daycare was extremely nervous to play/potty but not here she had SO MUCH FUN (never too much). For boarding, they give you a daily report card that includes so many pictures of the pups! In addition, they actually encourage owners to bring a bed/toy to make them feel more at home which most other places do not. On the last day they even gave both dogs a bath that wasn't requested by it was an incredibly appreciated thing they did. They have a webcam as well but I did not feel the need to check on it since I knew my pups were safe and having so much fun. It really took the worry out of our vacation I can truly not recommend playful pack and their staff more, we will absolutely be coming back!!

So happy this vet opened near our home! We took our puppy to a vet a little farther up the road,…read morewhen we first got her, but you could tell, she was not happy to go into that place and was nervous the whole time. Our place we use for "doggy day care" recommended this place, as our other vet did not offer the "Influenza" shot our dog needed for the "doggy day care". It is a "two-shot" process, so we brought her in her in for her first initial shot and we could tell her demeanor was great! She did have her tail down, but not "between her legs" like the other place. They were so nice to her, and we were in and out quickly. The second time we went for her follow up shot, we had to wait a little longer, and we had a question for a the vet, so we waited a little longer. Again, our puppy was so comfortable in their waiting area! The ladies behind the desk just loved her, and even came out and tried to pet her (she was a little bit shy with them). But, once we met Dr. Chapa and her assistant in the exam room they were soo great. Again, our puppy was a little nervous, but both ladies were sooo nice to her. They got down on the ground with her, and petted her while we told the vet of our concerns. Dr. Chapa was very compassionate, and great with her. When she administered her shot, our puppy did great! We are now making them our permanent vet! I would recommend them to anyone in the area!!

Dr. Anderson and her entire staff were SO friendly, patient, and kind. They were all so good with…read moredog, who is NOT a fan of the Vet's office. We will definitely be back! Thank you all so much!

Our dog Bebop loves Second Home! We tried another boarding facility and she got super stressed,…read morewhich is odd for her because she is a happy, playful puppy. I love the small group play, the daily report card with amazing photos and a descriptor about how she was feeling that day during the play sessions. The staff is also super friendly.

Incredible experience!! Our pup loved staying at Second Home. She gets to run around with her new…read morefriends and I like they evaluate your pup to make sure they're in a playgroup that'll work for them. Excellent communication and everyone working here is wonderful. We get a report card everyday with how she is doing along with pics & videos.