I was quoted $100 a day for boarding when I went to pick up my dogs it was almost $200 a day! I…read moreeven asked for my one dog to have a bath and he's dirty is dirty ugh My last time to use them

Action pack was very accommodating to our schedule. I was having surgery and I needed to have our…read moredog boarded. I wanted changed my pick up date to extended a couple days. At first, they said they could not accommodate me, but then I got a call that they were able to rearrange things and let our dogs stay the extra days. I was so thankful. Our dog always comes home tired and happy.

I have been taking my two small dogs to Pet Paradise, Georgetown, for two years. I have always had…read morea truly positive experience both for daycare and boarding. From the moment I walked in, I felt the love the staff had for the dogs. Every time I go there, they greet my pups warmly, and any anxiety I may have about leaving them immediately disappears. The team has always been patient and reassuring with me, even when I've called during the day with little worries. I speak directly to someone who knows and truly cares about my dogs -- and that means everything. They listen carefully and they genuinely understand how much we all love our pets. I have read through many of the mixed reviews, and cannot comment on them specifically other than to say that in the many times I have exited and entered that building, I have never personally had a bad experience nor have I witnessed a bad experience. I have seen dozens upon dozens of entrances and exits of dogs in daycare and boarding and I always curiously watch the staff's interactions with the dogs and their owners. I have never been disappointed in seeing consistent, kindness, courtesy and care given in each situation. I feel badly people have had these negative experiences because they simply must have been the exception not the rule as I have never even remotely seen these types of situations. In the two years that I have left my two small dogs at Pet Paradise, Georgetown, they have never gotten sick nor been returned dirty. I am only a customer and have no " skin in this game." I just hate seeing hard working, caring professionals disparaged while some of these anecdotes are inaccurately making it seem like that's the way they conduct their business. I am a big fan of the daycare system. I appreciate that the dogs are given assessments before joining group-play and that trained staff are supervising them. The staff assists you on the best placement of day care and/ or boarding that would work for your dog. The cameras give me extra peace of mind. When I board them, my two pups stay together, upon my request, in a suite and always come home clean, happy, and perfectly tired -- always from a healthy balance of play and rest. The facility is clean and beautifully maintained. It smells fresh, is remarkable aesthetically, and it is impeccably kept on the inside and the outside. Addy (General Manager), Amanda (Assistant Manager), and the entire team -- Ariel, Nellie, Rose, and many other wonderful staff members whom I love so much ( too many to list) -- truly are the heart of this place. Their kindness, professionalism, and genuine love for the animals , as well as their sensitivity and gentleness to me, has never gone unnoticed. I feel completely confident and happy leaving my dogs at Pet Paradise, and that peace of mind is priceless.

TL;DR - Groomer sliced my dog's dewclaw nearly all the way off with the clippers, and management…read moredidn't even apologize. To add insult to literal injury the grooming itself was completely awful. To start, we've taken our dogs to PP for several years now, and have normally had zero problems, but this incident is extremely egregious and needs to be addressed. We dropped our dogs off with the resort, Cara (our chiweenie) just for a bath and Fizzy (our schnauzipoo) for a full grooming. Fizzy's fur gets little mats in it all the time because the hair is so fine, and we brought that to the groomer's attention when we dropped her off. We also asked for a traditional schnauzer cut, just a bit shortened because it's so hot in Texas right now. Cut to a couple hours later and I got a call from the front desk, saying that Fizzy had been given a "slight cut" near her dewclaw and that the on- site very was seeing to her. No big deal, right? Then later the actual vet calls, and tells us that it was more serious than we were originally told, and that Fizzy has been given multiple staples to reattach the dewclaw, but that they had considered removing it fully because of the damage. I come to pick them up, and the vet walks me through the treatment, and brings out Fizzy. She was a completely altered dog, her lovely facial whiskers completely shaved down to the skin, ears trimmed to the very edge and a single-length simple shave overall. I was then directed to checkout, where the front desk girl had the audacity to ask if I wanted to tip the groomer, which was shockingly inappropriate. I was charged full price for the bath and grooming and sent on my way; never once being approached by management to offer even an apology for mangling my dog, much less offer any form of restitution. The attached pictures are what she normally looks like (pink bandanna) vs. the condition Fizzy was given back to us this time. Needless to say, our confidence in and reputation of Pet Paradise has been shattered, and we will be considering other options for grooming and day care in the future, unless significant changes are made. I strongly encourage other patrons to choose a different groomer than Maribel to avoid injury to their pets.

We have used their services for many years with many different dogs and we have always been well…read morepleased. We rely on their advice on our dog.

I have been using Collars and Sense for several years. I leave my pup for a little over a week…read morewhile I go on a Mission Trip. I feel very confident leaving him with Rick and his wife. They treat their boarders as if they were their own pets. Two loves to visit them. Thanks and God bless Sandy W

I am extremely disappointed with our experience…read more Our dog is a very anxious dog, but she has never shown aggression toward people or other animals in our care. After boarding her this time (we've been customers there for years), we were told she displayed behaviors such as growling and was no longer welcome to return. What I find most concerning is that this facility also promotes dog training services, yet there was no effort to discuss what may have triggered her behavior, offer recommendations, suggest training options, or work with us on a plan for future success. Instead, we were simply told not to bring her back. I fully understand that any boarding facility has the right to make decisions based on safety concerns. However, anxious and fearful behaviors are not uncommon in boarding environments, and I expected a business that offers training services to have a more knowledgeable and supportive approach. As pet owners, we trust boarding facilities to care for our dogs during what can already be a stressful experience. Rather than feeling supported, we left feeling judged and dismissed. If your dog struggles with anxiety or fear in unfamiliar situations, I would encourage you to ask detailed questions about how those behaviors are assessed and managed before booking. We'll gladly be taking our business elsewhere and won't be back with our current dog or any future dogs.

We LOVE The Dog Ranch! They always take great care of our girl, and she's always so happy to see…read morethem! The facility is clean and well kept, and the staff members are all super nice and helpful!

This was Teddy's first boarding experience. I was a little nervous, I must admit. When I picked him…read moreup he was exhausted! Loved it! He fell asleep in the car within 30 seconds!

Action Pack went above and beyond to help our family during a recent medical emergency. We were out…read moreof the state when a family member suffered a sudden medical emergency and no one was was available to care for his dog. Even though Action Pack was moments away from closing that evening, the employees stayed long enough to allow a family friend time to retrieve the dog from the home and bring to Action Pack. Action Pack was extremely accommodating throughout this entire ordeal - finding space for the dog and allowing him to be dropped off for an undetermined amount of time, even going into a holiday weekend. Unbeknownst to us, at the time of drop off, this dog had a severe flea infestation. The staff at Action Pack treated the situation professionally and compassionately. Not only did Action Pack completely eliminate the fleas, but they continued to care for him in the days afterwards- giving him multiple oatmeal baths and ointment to help provide relief for the skin irritation. By the time we got back to Texas and were able to pick up the dog, he was 100% back to his happy and healthy self. We are extremely grateful to Action Pack for helping us during this hectic and stressful time and have no doubt that the dog was well cared for throughout. We also appreciate the professional and courteous manner in which we were treated upon pickup. Action Pack is absolutely, hands down, the best boarding facility we have ever worked with.

They claim to be "climate controlled" but only have the air conditioning part of the day. As…read moresomeone who owns a bradycephqlic dog, this should have been disclosed. I expressed multiple times my concern for overheating and need for cool climate and I was told later they started to run on a back up generator. Not to mention, my poor frenchie came home with a sore in his ear, rash on his underbelly, covered in poop, and gums swollen. My shih poo was covered in poop. Do not recommend! Terrible place to leave your dogs!!!! So expensive, too! Such a joke of a place!

Always a Great experience. Dusty loves them, and they have always been very flexible when I have…read morelast minute work travel.

Pam and her team and Paws Landing are GREAT!! My husband and I are "new" to having a puppy and…read moreresearched online the local places that had "doggy day care". We went to a couple of places, one even where you can watch on an app that was closer to us, but when we went to visit the place, we did not like the "vibe" of the place. When we took a tour (just call, and they will let you take a look at the facility before hand) of Paws Landing, we immediately felt great! We had our puppy for an half day "evaluation" with Durenda, which also made us feel at ease. She is marvelous!!! When we picked her up from that, she went over everything she did, and how she thought our puppy would do. They had her in a small yard first and let our puppy feel safe before they had her with the other dogs. I really like too, how they have the dogs separated into "small dogs", " large dogs" and "very active dogs". She has a great team working with her, watching over them, and most importantly taking care of them all day. They will always send you a text and email to confirm your reservation, which is great. They go inside and outside to play all day. If they go "all day" they will get a 2-hour rest, so they get a break from all the fun! But, believe me, when you pick your dog, they will be tired when they get home, which is "good thing"! Pam will send you pictures later via text of your dog, which is great to see at the end of the day. Now, that my dog has gone for awhile, she gets excited when we get there, and she is excited to see Pam and her team when I drop her off. Look no further for a great place for "doggy day care", Pam and her team will take VERY GOOD care of them, like they were one of their own!!!

Highly recommend this place for your fur babies!! I dropped off my two dogs yesterday for doggy…read moredaycare and, first of all I just wanna say it is so amazing that they're open so early and so late as someone who works from 7 to 7 it was hard finding a doggy daycare that could accommodate. The workers are so kind and continued to give me updates throughout the day. They even sent a report card for my babies which is so funny i love it hahaha!! But what I really appreciated was Pam the owner reached out to me personally and called me, which is always comforting to hear from the owner. She was so amazing and walked me through the process. It was just the reassurance I needed. Their website to book is so easy to manage too which is really nice and pretty affordable pricing!

I've been boarding my dogs at Hip Hounds for OVER 10 years and have never had a bad experience. We…read morehave had short stays to two week stays. Michael and his team are amazing and take excellent care of our babies. Our previous dog, Cornbread(RIP) LOVED going from the time he was a young boy to a senior man. They took amazing care of him through the years and maintained his many medications when he started to slow down. He was placed with dogs who were at his speed and I loved getting to watch him on the webcams. We later adopted a new dog, who is very selective of who he likes...they were so patient with getting to know him and introducing him to camp. Now he loves it and pulls us through the door as soon as we arrive. We love that we can trust he's in safe hands and know he's having a blast. Thank you for watching our boy when we can't bring him along with us!

Always accommodating and my dogs are always happy to go! I don't stress out when I have to leave…read moremy babies to go out of town.

Hi Caitlin. I just wanted to drop you a note to tell you how…read moremuch we LOVE Dakota! She just "gets" Bailey and is always coming up with new and different strategies to deal with Bailey's issues. I felt 100% at ease leaving Bailey with her while we were gone for Thanksgiving, and loved getting the daily updates, pictures and videos. Bailey is truly a different puppy than the one that arrived at our home a little more than 2 months ago. She went from a puppy who was scared of her shadow to one who is conquering fears daily and is so much more carefree. Our house is often a revolving door of kids and Bailey is really starting to enjoy the activity! I no longer have to introduce Bailey to new people outside fearing that she will submissive pee or need distance. Bailey may never be the most confident dog in the room, but she is happy and so much more comfortable in her skin now and we couldn't be more thrilled. There's still a little work to do but we have come such a long way and that is in large part due to Dakota. Thank you again. Debbie

Good luck getting a response. I tried calling a handful of times and left at least three messages…read moreabout puppy training and boarding. either they're no longer in business or don't wish for new business, in which case you should probably take down your information. So sad, I was really hoping to get some help training my pup.

Our Aussie Abby has been an every 4 to 6 weeks grooming client for six years! Groomer…read moreextraordinnaire KRISTEN has been executing her superior expertise grooming our beloved Abby, who always comes forth from her grooming appointments looking like she's going to be showcased at Westminster Kennel Club Dog Show! An important characteristic of Zoot Hospital, Boarding & Grooming venue is the outstanding folks in the front arena and over the phone! Out loyalty is guaranteed because of these front arena professionals: DANIELLE and HANNA(H) and team: these kind, caring professionals all possess exceptional communication skills! In summation: outstanding spacious, clean venue, unparalleled veterinarian expertise and 5-STARS+ front arena professionals!

There are two things that make it worth the 40-minute round trip drive for me to bring my pets here…read moreinstead of a closer vet's office. The first is the pricing: they are very reasonable, especially in comparison to their competition. The same procedures at other vets, which I visited before finding Zoot, cost anywhere from $50 to $150 more. The second reason is their efficiency. I timed my most recent visit, in which I brought in a sick dog that needed an exam, shots, and a heart worm test. They had me in the exam room at the exact time my appointment was scheduled, the doctor immediately walked into the room, after the thorough exam the vet tech was instantly there to administer the shots and give the heart worm test, when I walked to the front desk the already had my bill ready to pay and the paperwork and prescription ready for me, and from the moment I walked into the building until the moment I was back in my car it took 17 minutes. And my dog is now back to 100% health. I have literally never had a more positive experience at a vet's office.