User beware. If you require any stain removal, please stay away.
The guy that came:
1. Made the stain worse, based on assessment by another cleaning services he used the wrong chemicals. Charged me $220 for two small rooms.
2. Came back to fix it and only completely half the job, with the other half of the stain still remaining.
3. Refused to come back and fix the other half requesting $88 to come out again.
4. When i requested my money back he was extremely rude and gave some made up conditions, that do not follow Accc standards. I didn't request the payment to get someone else to come or replace the carpet.
5. The whole time he talked about how he makes $10k a week and how lazy he is to go to his next job. Which is paying him alot of money.
Please beware. I wish I can attach the photos here of the damage done to my carpet due to his lack of understanding of carpet stains. read more