Packed this time of year at this location. Prepare to wait in line. However, the line moves quickly…read moreand you will be out quickly as they have many staff working at a time for check out. The store is fully stock with many Christmas dishes, decorations, etc. There were some items for children but not as many as I had hoped for I.e. didn't find many toys. But they did have agent calendars and gingerbread cookie kits. There was a clearance sale of fall items at 90% off and so the cups and pumpkin items were around just over a dollar each. I'm sure it is gone now but it gives me hope for after Christmas.

Only place I know there can be 10 people waiting to check out with only one cashier, while 3-4…read moreother employees stand around and talk right next to the register

i popped in briefly to see if they had something I was looking for. They didn't but my needs were…read morespecific and unusual so no minus stars for that. I've been on the prowl for this item for a while so... Nice folks there and I gather some or all of the staff is family. The quality of the furniture on display looked to be good and certainly stylish. This is not one of those high-end crazy expensive places where only the elite shop. What I saw is the sort of furniture that would fit nicely in any average middle class or young couple's place. Nice. Sturdy. Affordable. just the sort of store I would be patronizing. They are in a very easy to get to area right at 217 and hwy 99. North side of 99 just west of 217.

We traveled from Boring to Tigard to look at bedroom furniture for our home at Broadway furniture…read more We arrived and parked in the parking lot. BOTH disabled parking spots (we have a permit) were blocked by a food truck. We were able to maneuver to get in with a wheelchair and let the salesperson know it was probably not legal to allow disabled parking spots near the door to be blocked. Reese, the salesperson said he understood and that it would be moved. We looked at bedroom furniture sets and discovered the custom made furniture that can be painted any color a customer chooses according to Reese. We liked the look but had one more store to look at before making a decision. After looking elsewhere we called Reese later that day (his phone # was now in our contacts as we were very serious about making a purchase) and spoke with him on the phone about the custom furniture. He sent us some photos of the different pieces. My wife replied by text and asked for more information....NOTHING! She texted him again and asked for more information....NOTHING! No text, no call....NOTHING! Two days later, we texted Reese and asked him to have the owner, Trent, call us. NO call. The next day, I called, got voicemail and asked Trent to call me that I had a concern I wanted to discuss. NON return call! It appears when you are at Broadway Furniture they pay attention to you, attempt to sell you furniture and are very responsive. IF you try to contact them for more information, to ask a question, or file a complaint, they ghost you and don't seem to care about you as a potential customer. Following the bad experience with Broadway Furniture, we called NW Furniture Mfg., the company that Reese had showed us their high quality furniture that we wanted to buy. NW Furniture Mfg. gave us the names of two other stores that can order custom furniture in the Portland area. We contacted one of those furniture stores, were encouraged by the salespersons professionalism and so we drove to that store. We looked at custom pieces and placed an order for a $10,000.00 bedroom set!!! (see receipt) Hopefully, next time someone asks for additional information on a product, Broadway Furniture will respond to the customer and save the sale and their reputation. Or maybe better yet, find another store who will treat you as a valued customer!

The quality of the Flexsteel brand and the fact it is made in America made me very satisfied with…read moremy choices. I was happy with the pricing and thankful for the courtesy shown to me. The showroom is lovely and they went the extra mile to help me choose the best option for my small scale rooms. Janie was very helpful and followed up to clarify some of my confusion. At a very difficult time in my life, with health issues, Janie was kind and professional.

EDIT: Key Home Furnishings has now picked up this custom, "non-refundable" recliner purchased last…read moreOctober and refunded my full purchase price. I've updated my rating of the store. I won't be back, but glad they finally listened. Buyer beware, please! I am sorry to have to detail a customer service nightmare unfolding. This store appears to be a great place, with helpful associates and a decent selection. My experience has proven that after you've made your purchase, if there are problems, you won't be treated fairly or with respect as a customer. I have many years' experience in the past as a co-owner of a respected upholstery cleaning company and I am familiar with upholstery construction and how various fabrics hold up over time. I bought a Flexsteel recliner in August 2025 after many hours of consideration for the brand choice and especially the fabric. My sales rep seemed helpful and kind as I asked about the most durable fabric I could choose. I settled on my choice after that discussion and was told I'd made a good choice for my concern of durability. He had also mentioned in passing that some fabrics in the past from Flexsteel hadn't been durable enough and had been pulled from the lineup. I was told these recliners will last 30 years. The recliner arrived in October. Shortly after, I started seeing significant issues. 1) The chair squeaks and groans loudly when returning to a seated position; 2) the fabric started pilling heavily after only a few weeks in my home; 3) the batting is insufficient--this was confirmed by their 3rd-party repair service man who inspected the recliner in my home; 4) the interior of the piece reveals very shoddy workmanship, with stuffing coming out of unfinished seams, missing staples and lining fabric not attached where it should have been; 5) the right armrest fabric is noticeably crooked and their customer service rep insisted I try to work the fabric into place myself, which is impossible to do--I've tried. The repair man did not have tools when he entered my home and I thought he was there to assess, not actually do the repairs. He agreed there was insufficient batting in the recliner. I told him that if they are going to insist that I use a pill shaver to remove the pills every couple of weeks for the duration of owning this piece, and if I would have to accept the extra piece of 3rd-party batting he said he could stuff into the back rest (with nothing to be done, apparently, for the seat and footrest) I was not interested in keeping it and would ask for a refund of my purchase price. This recliner has failed the most basic of standards for a piece of any quality. I could have spent at least 6 times less on a disposable piece of furniture from Costco instead. Worst, I was now told by Barbara in customer service at Key Home that I have refused the rep's help and that therefore my warranty case is closed. I am now looking at taking this issue and my many photos (with metadata) and documentation to small claims court. I recommend, of course, that you shop elsewhere.

RECORD IF YOU GO IN! The worst home goods location by far. Upon entering the store I began in the…read morefood section. The employee stocking the area came less than an inch away from touching me four repeated times. I think moved across the store to the towel section where two employees loudly blocked my exit from the aisle. I then saw the employee that I had moved away from. Then I moved to the art section where the man who I believe must of been the manager was lingering. I then moved to the blanket/throw section, I left my cart at the end of the row, to which a different employee moved my cart out into the aisle and left it. I shopped some more and encountered more employees. At check out the cashier stopped once she was almost done and told me that she needed to rescan my entire transaction. She then did not hand me my receipt at the end to which I had to take it. She then proceeded to shout all the way to the end of the checkout row to where she was. At the end of the checkout stand, as I went towards the door, two employees were blocking the exit. They were having a discussion with one of their friends at the exit. This is the most uncomfortable shopping experience I have had at a store. I felt incredibly uncomfortable and that due to the employees, I was unable to shop peacefully. They were highly unprof

The BEST HomeGoods I ever been too! Their selection is great but I never been to any retails store…read morethat provides such a great customer service like them. This gentlemen offered me to grab a cart, then he also offended to put it away as I walked out from store. I will definitely come back to the location!

I had a great experience at Paulson's when looking for flooring for my parents house. John Stone…read morewas friendly, and very helpful in finding flooring for a really good price. I am so appreciative of his great customer service and helpful attitude. Looking forward to reaching out to him again when it is time to do my own house! THANK YOU

We had an excellent experience with Paulson's. We were relatively indecisive and John Stone was…read morevery helpful and knowledgeable. He was able to help guide us to choose the right carpet plus he was easy to work with and patient. We absolutely love our carpet, it's perfect for the room!

Dave brings more than thirty years of industry experience to the table. We were truly impressed by…read morehis expertise and the variety of rugs he offered. He asked insightful questions that guided us in making our selection. Thanks to his assistance, we found the perfect rug for our living room. Additionally, I appreciate that Rubicon Rugs is involved in a global initiative to eliminate child labor in the industry. We wholeheartedly recommend them and will definitely choose them for our future rug purchases.

I had two Persian rugs cleaned. Dave was friendly and extremely knowledgeable about my rugs. They…read morenow look new and beautiful. I will definitely recommend to family and friends.

These guys make good use of their space. Nothing is overcrowded & shelves also aren't bare. Very…read morenice selection of "home goods" ranging from bathroom & kitchen to pets & holiday decor. Prices are reasonable & service is friendly!

The only two feelings I have when I come to this Homegoods is either Pure Joy or straight up…read moreOverwhelm. Its just either of those because Inspite of the total chaos that happens here ,I have always been able to either find something I came looking for or scored a great deal on something else. From glassware to towels to cute cushions and candles the prices are hard to beat. Lots and lots of great things to sort from and the staff is friendly .

John did a great job helping us get our new retail location cleaned up. Fast and thorough!read more

Gallagher's is the best carpet and rug cleaners! We have used them for wall-to-wall carpet…read morecleaning, runners on stairs, area rugs and a large padded bench. Juan did an excellent job AND he is prompt, courteous and professional. Gallagher's prices are very reasonable. From scheduling to service--Gallagher's staff is a joy to work with. Thank you!

Bought a Stressless recliner from Paul Schatz for $2991, waited 3 months for it to arrive and it's…read moreHARD AS A BOARD and my butt goes numb after sitting in it for any length of time. The arch support is NOT enough either. Complete waste of way too much money! Paul Schatz return is 45% = $1310.18 RESTOCKING FEE. Paul Schatz's excuse for their PREDITORY return policy is because they're "a high end furniture store". Being a high end furniture store doesn't give you the right to rip people off with a ridiculous restocking fee! How is this legal?! They claim it cost a lot of money to clean a chair.... I've had my chairs professionally cleaned a few times and it was less than $100; it doesn't cost over $1300 to clean a chair!!

We regret our second experience with Schatz. Our first experience was during early Covid, the…read morefires and lockdown. Our salesperson, Bob was fantastic. He helped us select barstools, fabric to coordinate recovering our dining chairs, a stickley chair, a Stressless chair, an ottoman, a coffee table and small table. During all the restrictions and lockdowns and delays he communicated frequently, was flexible and friendly. I would have given a 5 star review. Our recent experience was the opposite. We ordered one chair. Bob has retired and we were stuck with the remaining sales people who never called, never communicated, never followed through, We received multiple promises staff would call back but this never happened. We left countless voicemails asking what the status of our order was with no return. after 11 months wait with no communication from Schatz we received an independent shipping company call trying to schedule delivery. at this point we were fed up and let Schatz know. they have our deposit and that seems to be the end of their customer service. i can not express the stress we have experienced over this one chair. we will never return. buyer beware!