We returned from an extended trip to find huge problems with water intrusion in our crawlspace…read more Calling ServPlus got the guys out to assess the damage and draw up a plan for the remediation of our crawlspace. We were so impressed with the knowledge of the work which was required as well as the concern for cleaning up each day after they had done that day's work. ServPlus always responds quickly to our needs and scheduled Christian, Jesse and sometimes Nick to be the ones to come to the house. I know I can trust Christian's judgement and see that he works hard each time he is here.

Deacon and Chase did a fantastic job with my project. They were very helpful with answering…read morequestions, thorough with ensuring the job was done correctly, and were very professional.

I don't usually give a review before work is completed, but I'm making an exception here. When you…read morecall a company at 7:30 am with a problem and have a temporary fix to keep you in business by 10:00 am the same day, that's service! I'm sure when the work is completed, permanently, it will be done right. Thank you Bruce Brittsan and John for fast service.

From the owner: Full service insurance reconstruction general contracting and remodeling:…read more Water Damage / Fire Damage / Wind and Storm Damage

Kevin from Trails Restoration was fantastic. He came over ASAP and was very patient while helping…read moreme diagnose a leak from the upstairs shower down to our kitchen below. He was honest, easy to talk to, took the time to walk through everything with me and gave me a ton of helpful tips to keep us dry! I highly recommend him to any of our friends or neighbors, and he'll definitely be our go-to guy if we ever run into water damage issues again.

Aaron with Trail Water Restoration did a fantastic job with our crawl space flood mitigation!…read more Aaron is very professional, thorough and his pricing is very fair. He explained every process of the work to be performed and actually performed more work than proposed ,with no up charge. Who does that anymore? On top of that he is very personable and a pleasure to chat with. Trail Water Restoration is highly recommended!!

Amazing customer service from start to finish. Everyone was kind,friendley answered any questions I…read morehad. The crew here in Springfield are top notch,I would recommend to friends and family. The finished product is beautiful! My graditude and heart felt Thanks to the entire team. S.Lamb

Horrible place ,will never use them again over priced. People very rude , dont tell you what your…read morepaying for.

The company did a fantastic jop in me bathroom, I love me new shower .company is very friendly and…read morenice.the worked ae friendly and supper nice. Wat to go rainbow

Rainbow restoration has been a nightmare, as if the sewage back up wasn't enough! We are now two…read moremonths out from when our insurance company had Rainbow come to survey the damage and we are supposedly ( if they show up) going to be finished with the company today. It has been total lack of communication and then blaming me for not knowing what is happening when they have not even tried to communicate. They ripped out a nicely tiled shower I had asked them to not destroy so now that will have to be replaced. Again, they said they didn't know. We still have a disposed of vanity sitting in the garage so my car can't get in at night, and now they say it will be the problem of the construction company if and when the restoration can ever start. I am not one to write nasty stuff and try to employ local people, but this has been a disaster.

In the process of selling our home, the inspector had noted "possible bio-organic growth" in attic…read more I knew there was no way this was possible, as I am up in the attic very regularly, and it is in very good shape up there (the roof is also newer as well). To satisfy the buyer however, I had an inspection done by ServPro so that they could write something up for me to give the buyer saying that it had been addressed and that there was no mold. The technician who came out was a very friendly, nice guy. He explained to me that what he saw in the attic was nothing more than discoloration of the wood, and there was definitely no mold. He told me they see this all the time in Oregon, and it's not a very big deal, but inspectors have to list it as "possible growth" just to cover themselves from potential lawsuits. He told me they would treat it with something (though he didn't mention what), take photos of it, and write-up a report to give to the buyers. He was out here for probably 30-45 minutes, including the time it took him to do his thing in the attic. The cost for all this? $500. Truth be told, I'd be leaving 5-stars if it wasn't for the cost. I personally would have expected something like this to cost around $300. I figure his time is probably worth $100-$150 an hour (including driving to my house), plus spraying the product, and writing up the report. So I do feel the price was greatly inflated as they know that in my position as the seller, I really have no other choice but to satisfy the buyer. That being said, if it wasn't for the outrageous price for 30-45 minutes of his time, I would be leaving 5-stars. However, I'm going to leave 3-stars because of this. I have no issues with this company as they were all very friendly, responsive, and polite. I just think that $500 is a bit of "price gouging" for something so simple. I would have had no problem doing this myself, I'm just not an official company, so I couldn't give my buyer a nice letterhead saying there was no mold. In summary: Fantastic company, friendly and punctual employees, but drastically inflated prices.

ServPro does great work, no matter how challenging the job!…read more The team taking care of a serious leak & water damage was thorough, professional, and their work exceeded all expectations!

This was the second time we've used Josh and just like the first time, he did an absolutely amazing…read morejob. We needed to replace our 75 gal gas water heater and based on our first experience with Josh, only considered going with Oregon Plumbing. His pricing was excellent, he arrived exactly on time, took great care by laying down drop cloths (our water heater is in our walk in attic on our 2nd floor). Josh will always be our only plumber - if could give him 10 stars I would.

These guys are great. Very professional and prompt, and gave me a fair price for the work. We had a…read morehot water heater part blow and leak into the walls. Josh from Oregon Plumbing was very courteous and came out immediately to assess the situation. He was quick to respond, and the work looks great. I am very happy with him, the company, and the job that was done!

Had a te h come out to do a clog toilet and it didn't work they came out again and the third day I…read morecalled again and they wanted to charge me again and I told the tech it should be under your 7 days guarantee and she said no and she was arguing with my father that is elderly and has Parkinson's in my home so I called her supervisor and yup he said the same thing and then said it's a plumbing issue and not a drain issue so I'm like why didn't she say that when she came out to do the job

They do not honor their work warranty. They came out to my house which had a clogged sewer drain…read more I told them clearly where I suspect the clog was. The decided to clear out a different part of the line such that water was barely flowing. Upon having to come out the second time (6 days later) when the house was backed up again, they found where the real issue was - exactly where I said it would be. They didn't have the right camera equipment to diagnose the issue and took the easiest approach to maximize their hourly rate. Their initial receipt said "30 day warranty" on the work. However, they charged full price to come out the second time. $550 for the first time, $750 for the second visit when he *actually* fixed the problem by popping the toilet. They should have either done the job correctly the first time, or honored their work warranty (which included diagnosing where an issue is) and reduced how much the second charge was. Just expect that they will do poor work the first time they come out to get your system in minimum working order just so they can bang you again shortly after. I would hire a different plumber that knows how to do the job correctly.

I had some water damage in the basement. They were quick and easy to work with. Everybody was super…read morepolite (from the estimators to the workers) and every time they were coming they called with an ETA. Special shout out to Andrew Newman- Very thorough and a pleasure to work with. I highly recommend Summit Cleaning & Restoration.

Although you may find old reviews that are quite negative, the company apparently has worked hard…read moreto build the company with strong quality and customer service aspects. We hired them, on recommendation of a friend who had a large restoration job done by them, and found them to be on time, capable of working well with our insurance company, providing excellent communication among themselves and with us as the customers, and using excellent workmen throughout the project. They worked with the flooring store I found tile at, found a way to get an old style of crown molding fabricated so it would match, and worked hard to meet my timeline which included having extra family moving in temporarily within about 6 weeks of the water damage. I hope we don't have another episode of water damage but highly recommend Alicia and her team to do the work and would hire them again. CB 4-20-2023