We chose Cherry City because they were professional and competitive in price. When it came to…read morethings that we needed help with our salesman was there for us whenever and with information that we needed. He was never pushy and let us move at our own pace and gently guided us through the process. The installers were the frosting on the cake and assured us that we'd picked the right flooring company to do our remodel. PS. Yesterday Roger came out to do some repair a year plus after the installation at no cost. After the install warranty had expired. Roger is the greatest installer and always has the most expert way of handling things. In addition to that, he makes you feel like you've know him forever.

Had a remodel through Dales remodeling. The floors were subcontracted through Cherry City. We paid…read morethe increased cost for higher end product. vinyl plank. They failed within a year. Boards started cracking. They kept sending out the installer to replace the cracked boards with leftover material we had from the original install. But it continued to happen. Finally, they reached out to the manufacturer who sent their own inspector out to determine what the cause was. Before this inspector came out though Jeff, the head of Cherry City sent the original installer back out to my house to make some adjustments and create gaps in the installl so it was altered before the manufacturer showed up. After they came back with their report determining it was a bad install, Jeff said that he disagreed with it. Ultimately, they didn't take care of it and we have a cracked floor in multiple places. Avoid this place at all cost. They are terrible and Jeff is a total piece of garbage.

We had a wonderful experience with Senon and his crew. I had a small area of water damage to my…read morewood floor and I didn't want to have to get the whole floor refinished. Senon gave me a free estimate for a very fair price. They even came back a second time to refine their work. We are very happy with the result and we will not hesitate to use this company for repairs or more construction work in the future.

Fantastic experience! We needed our laundry hose under the house replaced! They came right out and…read moregave us a quote then came out and completed the job with amazing speed! Super professional and helpful! Would recommend for other jobs!

Jason came to our house to give an estimate. My wife told him what she wanted which was a quote of…read morea repair of current flooring using extra vinyl we have from a previous renovation. She also requested to have an estimate of how much to replace it all. Jason follows up the next day with a quote to replace it all, and nothing mentioning the repair. I called him up and asked him about the repair quote and he said my wife didn't ask for that. He told me there was a miscommunication on my wife's part. I know what was discussed between him and her, since and I discussed what we wanted and she called me right after to let me know. I feel that Jason heard what he wanted and disregarded the rest. My wife says the only question asked was "if the door went to the garage." He was more interested in selling luxury vinyl. If there was any miscommunication, it is because Jason was focused on what he wanted, and not what we wanted. After talking more to Jason and him becoming more combative over my wife's "miscommunication" I told him we would look elsewhere. He said "please do" and hung up.

I'm a retired contractor so my expectations were high. They…read morefar exceeded them. Best price. Best install From walking into the store through them leaving my house great experience. Thank you

We were highly impressed with the owner (Bill) and his Crew (Joe and Terry) for the quality work…read morethey did on our 100+ year old floors. They communicated well, took pride in their work, and were the most reasonable bid we received. We recommend them to anyone needing their service- especially if it is a historic project like ours! Charles and Martha Brown House, Stayton

Classic barn made like new…read more My wife and I purchased a home that started its life as a Clydesdale barn in 1918. It was converted to a home many years later. Before moving in we had several projects that we wanted to tackle with refinishing the original hardwood floors being a big one. I've worked in commercial construction as a project manager for many years and was immediately at ease with Bill when he met me at the house to walk and talk through the project. He's confident, professional, and honest. Bill offered insight from experience and value added options rather than simple upsells. We agreed on a schedule, a price, and signed an agreement for the work to be done. All said there was just over 2,450 square feet of number 2 red oak to be refinished. Several areas needed extra attention due to damage from decades of neglect, animal urine, and settling. Bill's guys, like him, were confident, experienced, and highly skilled. They clearly communicated and coordinated with me and knocked out the work quicker than we had planned. The house was finished in a week and half from start to finish. Bill and his team utilize a Swedish finish for the floors they install and refinish. We wanted to brighten the house up and took Bill's advice of a natural (clear) finish. The floors turned out amazing with a slightly warm matte finish. An appreciated suggestion was also the addition of flush mount air vents of the same wood species. They add a beautiful touch and clean up the rooms even further. A word on scheduling...the Swedish finish is incredibly durable and beautiful, but it may be one of the most intense fumes I've ever experienced in construction. Know ahead that being in the house when the finish is applied is an absolute non starter and we would suggest, if you can coordinate it, to plan several days away after the last coat to allow it to safely off gas without being in the home. Bill gave great advice regarding airflow and heat to help encourage it along, but it's a real factor in the process to be aware of. All that said, we would highly recommend Willamette Hardwood Floors for any project you have at hand. You'll have beautiful results done by skilled tradesmen who show respect for you and your project every step of the way. Several before and after photos are included here for reference. Again, absolutely wonderful work. Thank you

I have not hand J/K install anything so this review is on customer service and products. We have…read morebeen working with J/Ka since summer and still have not made decisions (I'm too picky). The sales staff have been flexible, helpful and very understanding. My sister purchased flooring and tile from J/K and it is stunning!

BE AWEARE I came into look for flooring for my kitchen and…read morehallway. I had a sales person work with me. I do not recall his name. I don't know if he was not listening or if he was misunderstanding what I was trying to say. I told him that I had a contractor that was going to put the floors in. He asked me again about who was putting in the floors. He said they could do it and I said that I have a contractor who will put the floors in. After a few minutes he asked me again. (total of 3 times$ He told me that the floors he showed me were on clearance and I could get a good price and they had it in stock in the store. When I went back to the store to return samples of a flooring another sales person helped me. I told him about what the other sales person told me the other day. The sale person told me they do not have it in stock and the needed to order it from Portland. This would have cost me more money because they needed to ordered. When I said that the sales person the other day said it was on clearance and they had it in stock. This sale person told me again it s not stock and would need to get it from Portland. He said to me it will take about 2 days to get the flooring from Portland . They are dishonest and treated me unprofessionally. I would not give them a dime. Do not use this company...run as fast as you can!!!

First of all, I have never met Mike before he came and gave us an estimate of what we needed and…read morewanted to do. He was very kind, caring and honest about what he could and could not do. He gave us a schedule that he's stuck to and made a lot of improvements to our floor. His workmanship is above and beyond what you would normally see. He does not overpriced and try to take advantage of anyone. I highly recommend anyone needing wood floor resurfacing, an additional flooring added. Our job was, we had wood floors that were highly scratched and stained in many places. We also had carpet in the living room area that was terrible. We wanted to have Wood throughout the whole common area and he said that he could match the floor that we had extended into the area. He did an exceptional job, and you would never know that there was carpet in the that now has .

Years later and they still look great! Wish he did the floors at my current house. Very…read morecommunicative, and was priced better than everyone else.

Great prices on lumber. They have a lot in stock. You can even find great discount lumber here. I…read morerecommend check them out before going to a big lumber or box store.

Our families experience with this company was probably the worst customer service we've had with a…read morehome project. We were warned by two contractors not to use them, but we didn't realize LL Flooring was Lumber Liquidators until we had already made out purchase. Our initial interaction with Andrew at the Salem store was pretty good and we found flooring that we liked that cost much less than other companies in Salem. We scheduled an appointment to get our home measured and returned the next week to purchase and schedule an installation. We were helped by the store manager, Matt. We were told we'd have the installation done before the end of August and heard Matt talk to their installer on the phone and he confirmed we were on the schedule for August 26th. When August 26th arrived, the company they contract their installations with did not have us on their schedule and we had to wait another two weeks to get someone out. The installation was a disaster, but that is a review for the other company. Matt also sold us probably $500 of extra flooring that we didn't need and ordered wrong transition strips for the whole project. If you are a contractor and are looking to install cheap flooring yourself, this might be a place for you. For a homeowner looking for new flooring to be installed, I would highly caution you to stay away.