Classic barn made like new My wife and I purchased a home that started its life as a Clydesdale barn in 1918. It was converted to a home many years later. Before moving in we had several projects that we wanted to tackle with refinishing the original hardwood floors being a big one. I've worked in commercial construction as a project manager for many years and was immediately at ease with Bill when he met me at the house to walk and talk through the project. He's confident, professional, and honest. Bill offered insight from experience and value added options rather than simple upsells. We agreed on a schedule, a price, and signed an agreement for the work to be done. All said there was just over 2,450 square feet of number 2 red oak to be refinished. Several areas needed extra attention due to damage from decades of neglect, animal urine, and settling. Bill's guys, like him, were confident, experienced, and highly skilled. They clearly communicated and coordinated with me and knocked out the work quicker than we had planned. The house was finished in a week and half from start to finish. Bill and his team utilize a Swedish finish for the floors they install and refinish. We wanted to brighten the house up and took Bill's advice of a natural (clear) finish. The floors turned out amazing with a slightly warm matte finish. An appreciated suggestion was also the addition of flush mount air vents of the same wood species. They add a beautiful touch and clean up the rooms even further. A word on scheduling...the Swedish finish is incredibly durable and beautiful, but it may be one of the most intense fumes I've ever experienced in construction. Know ahead that being in the house when the finish is applied is an absolute non starter and we would suggest, if you can coordinate it, to plan several days away after the last coat to allow it to safely off gas without being in the home. Bill gave great advice regarding airflow and heat to help encourage it along, but it's a real factor in the process to be aware of. All that said, we would highly recommend Willamette Hardwood Floors for any project you have at hand. You'll have beautiful results done by skilled tradesmen who show respect for you and your project every step of the way. Several before and after photos are included here for reference. Again, absolutely wonderful work. Thank you read more

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We were highly impressed with the owner (Bill) and his Crew (Joe and Terry) for the quality work they did on our 100+ year old floors. They communicated well, took pride in their work, and were the most reasonable bid we received. We recommend them to anyone needing their service- especially if it is a historic project like ours! Charles and Martha Brown House, Stayton read more

We just had a wood floor installed in our dining room and the rest of the wood floors refinished, they look beautiful! Willamette Hardwood Floors was a wonderful company to work with. Terry and Joe showed up on time and finished the job a day early. The floors look even better than I had hoped! The experience with Bill from the quote to the finished project was as smooth as could be, would definitely hire again! read more

Willamette Hardwood floors did a fabulous job refinishing our hardwood floors. They maintained excellent communication with us from start to finish, offering choices and making suggestions along the way. Our floors had yellowed and they brought them back to a new, beautiful white washed modern look. Their pricing was reasonable and work was completed as scheduled. We couldn't be happier with the workmanship and final results. read more

Willamette Hardwood Floors - a person standing on a hardwood floor - Flooring Near Me - Keizer, Oregon

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They tried to fix my old flooring but were unable to so we went forward on a new install. The floor looks great!

I recently had my Brazilian cherry wood flooring stripped and refinished by Willamette Hardwood floors. The crew was very helpful and understanding with the inconvenience of not being able to use the kitchen for a week, and they did everything possible to help us in this process. The floors are beautiful! Not only are all the scratches gone, but I think it looks even better than they did when they were new! I shopped around, read reviews and got multiple quotes! I chose correctly! Good price, good service and beautiful work! read more

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2 year check in. Everything is still fantastic with our oak floors. We recently remodeled our kitchen and the floors held up perfectly. They still look as good as new. I can't recommend the crew enough for how well our floors turned out and how well they have stayed for 2 years. read more

Watching my hardwood floors transform from dark, stained wood into BEAUTIFUL, multicolored, red oak wood is more than I could have ever hoped for! From the moment we contacted the owner Bill, everything was handled professionally, respectfully and promptly. We placed a call on a Tuesday, Bill met us and gave an official quote for the floor on Thursday and on Friday he already had someone working on it! The job was completed by Wednesday morning! I understand that refinishing floors cannot always be scheduled quickly. I would never rush a business but I was just blown away by the level of customer service that Bill provided. Bill understood the square footage of my home was a smaller project. He was able to multitask his employees and squeeze us into their busy schedule. The customer service and quality of Bill and his business is OUTSTANDING! I would recommend Willamette Hardwood Floors to anyone who will listen! read more

Willamette Hardwood Floors - before and after - Flooring Near Me - Keizer, Oregon

Love our new floors!! Hired Willamette Hardwood Floors to extend oak flooring into our livingroom, dining room and hallway, and to refinish our existing oak flooring in our kitchen. What a wonderful job they did and a huge improvement over the carpet! Appreciated owner Bill Daun's down-to-earth personality and responsiveness. Would definitely recommend this business. read more

Willamette Hardwood Floors - Before - Flooring Near Me - Keizer, Oregon

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Williamette Hardwood Floors won the contract recently for our huge auditorium floor installed in 1984. From the first the detailed bid they submitted was beyond the others, and they called the project manager to answer all of their questions and explain the products that would be used . The work started in schedule without any delays or excuses, the company could not have been more professional or more considerate of our members. The work was quiet and smell-less due to their "state of the art" dust collectors and sanding equipment. The floor couldn't have turned out any more pristine , we couldn't be more pleased. We highly recommend this company, and now we're looking forward to many years of using our durable restored floor. read more

Bill and his crew did an excellent job. The difference in my 60-year-old floors is incredible, and Bill was clear and upfront about the work that was performed. read more

Willamette Hardwood Floors - Floors from 1959 brought back to life! - Flooring Near Me - Keizer, Oregon

What else can you say that when you come back at the exact time that they told you it would be done and the floor is absolutely beautiful? I guess you could say that the dust levels were amazingly low. They took great care in all aspects of the work. read more

I am happy to recommend Willamette Hardwood Flooring! My project was refinishing a seventy-plus year old floors in several room and installing new flooring to blend in with the old. This company was great to work with and did and excellent job! The floors are beautiful! read more

Bill and his team worked on the floors in my house even though I never got to meet him. He was very professional, timely, and did a great job on the floors. He is good with communication and is very up front about issues and how much it will cost to fix problems that are found during refinishing. I would highly recommend this company for a professional job done on time and at a good price. read more

We hired Bill to refinish and replace wood floors throughout our house. We chose him over someone we had used in the past because we really liked him. Unfortunately our experience with him didn't fare well. His scheduling was off and we were out of our house for a month instead of the 2 weeks he was supposed to take. The job he did was not stellar to say the least. We have swirl marks and pieces of dust or other bits stuck underneath the finish coat. Bill was supposed to come back once done to install a transition piece, fix a transition piece that one of his employees sanded which was not being refinished and return my key. I did not hear from him again even though I tried to follow up with him. How do you lose a key when part of your job is holding onto others keys?! I would definitely not recommend him. Once we go ahead with refinishing the rest of our floors in our dining/kitchen area we will hire Dave from Salem Hardwood Floors, whom we have used in the past. read more

Bill promised beautiful floors and did not deliver. The areas that he didn't do ie. closets are are smoother and visibly better looking that the areas he did do. His workers were not careful and dripped the water based products all over my freshly painted walls. Their sanding machines left marks on my walls and I had to hire professional cleaners to remove wood chips and dust. When I came to check on the workers a few times no one was at the property, all the lights were on and the door was unlocked. He tried to get paid and the job wasn't even finished. I pointed out that none of the doors had been put back. I only noticed what a truly unprofessional job they did when I moved in. They had not sealed the floors properly. The whole job was a very costly mistake. To top it off, he took the rest of the sealant with him. It was 5 gallons, about 100 dollars a gallon. I needed it to reseal the stairs and he refused to give it back. His attitude was poor and the work was shoddy. I would give no stars if I could. I would never refer him to anyone. read more

I wish I had read the other negative review before recently hiring Willamette Hardwood Floors. Although the quality of work done on our floors was very high and I have no complaints about that, there was/is a trust issue with this company. The schedule started several days later than promised, and the owner and employees were less than truthful about several things during the job. They kept shifting their stories to cover their backsides about what we agreed to. Also, immediately after the job was completed, we discovered something significant in our garage that was (and still is) missing. Willamette Hardwood Floors was the only person/company that had access to the garage while we were out of our house during the floor remodel. read more

I highly recommend Willamette flooring for hardwood installation/replacement and refinishing. Bill was responsive to my call, set up a time to inspect the scope of our project and arrived on time and well prepared. It is very clear that he takes pride in his company and strives to complete each job with excellence in mind. He gave me sound advice on options, and was also clear about the process. He gave us a reasonable quote that thoroughly outlined exactly what would be involved; no surprises! I read many reviews before contacting Bill and this company is clearly one of the best in the Portland area. If you take pride in your home and are looking for an experienced contractor at the top of his game, Bill is your guy. read more

I recently had my hardwood floors refinished by Willamette Hardwood Floors. Bill and his crew including Richard and Robert performed their work in a professional manner. The floors turned out great. There was a minor scheduling issue, but it pays to be flexible when the quality of work is outstanding. The quality of work was excellent. I would highly recommend them. read more

We had our hardwood floors refinished by Bill and his crew in late September of 2014. Our experience working with Bill was incredibly unpleasant. I wish I would have been privy to the other negative reviews here on this site. To start, Bill stood us up for our initial meeting where he was to come out and measure so he could write up a quote. We waited two weeks for this appointment and we were blown off. When I called to ask why he didn't show up, he told us that he was in the hospital. We felt badly about that so we decided to reschedule and give him a second chance. We regret that very much. Bill was very confrontational on the phone when we would bring up concerns regarding scheduling and the refinishing process. I never felt like I could really express my concerns to him without him arguing with me. We have two dogs and we made it clear that we were concerned about their nails harming the wood floors. Bill assured us that the Swedish polish he would use on our floors could stand up to our dogs. That is not true. It has been only a couple of months and our floors already look worn. There are patches of the floor that don't even have polish on them but Bill is so hard to work with and makes us so uncomfortable that we've chosen to live with it rather than have him back in our home. His crew also heavily damaged our walls with large push pins that they used to hold up plastic barriers. We have lathe and plaster walls and our home was built in 1946 so the repair is not as simple as it would be for a home with drywall. My husband and I continued to find thumb tacks all over the first floor of our home, which was a hazard to us and our pets. We have had three neighbors tell us that they are in the market to have their hardwood floors throughout their homes redone and we have told them all to stay far away from Willamette Hardwood Floors because of the experience we had. To top off our experience, Bill requested that we pay for his services in cash which both my husband and I thought to be incredibly sketchy. We assume he just won't claim that money come tax time. He also failed to return our house key in a timely manner. I am a proponent of small business and wouldn't write a review like this unless I felt strongly that this should be available for anyone considering working with Bill. I would highly advise that you stay away and go with someone else. Bill is untrustworthy, flaky, unprofessional, confrontational and a liar. read more