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    Always Fair Contracting

    5.0 (2 reviews)
    Closed 7:00 am - 6:30 pm

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    Services - Always Fair Contracting

    Balcony addition

    Bathroom remodeling

    Bedroom remodeling

    21 More Services

    Building additions

    Common area remodeling

    Construction design services

    Deck construction

    Garage remodeling

    Patio, porch, or terrace construction or installation

    Kitchen remodeling

    Landscaping building construction

    Laundry room remodeling

    Guest house or ADU construction

    Detached garage construction

    Manufactured home construction

    Modular home construction

    Single-family home construction

    New structure construction

    Pool installation

    Remodeling

    New room addition

    Stairway addition

    New story addition

    Structural repair

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    2 years ago

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    3 years ago

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    Kelly's Appliances

    Kelly's Appliances

    2.6
    (91 reviews)
    $$

    We purchased a washer and dryer from Kelly's several years ago and were pleased with the…read moreprofessionalism and knowledge of the sales team. A few years later, we converted a laundry room into a bathroom so returned to Kelly's to shop for a stackable washer and dryer. The salesman asked about the brand of our washer and dryer, and sold us the very inexpensive part needed to stack the appliances we had at home. Money saved! Recently, in search of double wall ovens, we yet again returned to Kelly's. This time we met Todd Edgar. We had done a *lot* of research and were pretty sure of what we wanted. Todd really knows his stuff! He answered our questions, provided knowledgeable insight, and researched our concerns. I especially appreciated his ability to communicate information clearly. And his patience is quite commendable. If you're looking for an appliance, go see Todd!

    I honestly don't even know where to begin with how terrible this entire process has been and how…read moreincompetent the sales staff is. I ordered a professional range 2 months ago, and today was the fourth delivery attempt--which I ultimately declined and requested a refund. Four separate delivery days where I planned my day around and cancelled plans because of delivery. It takes A LOT for me to write a bad review. I am absolutely baffled by the level of incompetence from the sales team at Kelly's. I would never recommend buying from them. If your appliance arrives in perfect condition, consider yourself lucky--you do not want to deal with this company if anything goes wrong. I still have not received a single unprompted phone call. Delivery Attempt #1: The stove arrived and when the protective tape was pulled off, it left residue everywhere and the stainless steel looked damaged. I declined delivery. Frustrating but understand it's no one's fault. However, one of the delivery people and our sales person implied that we should just give it a little elbow grease ourselves. We paid several thousand dollars for a new stove, I think that is unreasonable to tell a customer to do that. It was taken back to the store, where the sales staff supposedly "cleaned" it. No call from our salesperson to schedule new delivery. Delivery Attempt #2: The following week, they attempted delivery again. It still wasn't in acceptable condition, so I declined it again. Our sales person was not friendly and acted like we were being unreasonable. I ordered a brand new stove so I think it's pretty reasonable to want in perfect condition upon arrival. So they then ordered a completely new stove. Again, no one called me about a timeline or delivery. Delivery Attempt #3: My delivery window was 11:45-3:45, but they didn't show up until 6:30 PM. I received zero communication--I had to call repeatedly just to get updates on arrival time. I have a toddler and a stove I couldn't use because they kept saying they were arriving any minute. The new stove arrived with the exact same tape issue. Frustrated, I begrudgingly allowed them to bring the stove inside with the promise that a cleaning crew would come the next week-- still not convinced that they would be able to get it cleaned, but so frustrated that I had been sitting at home for hours waiting and wanted to just get it done. The installers pulled out my old stove, brought the new one in, and after working through dinnertime, bathtime, and bedtime for my toddler, they informed me at 8:30 PM that they couldn't install it because they didn't have the correct fittings. This was the first time anyone mentioned a professional installer. Again, communication has been nonexistent the entire time aside from automated delivery confirmations. Since I couldn't be without a stove with a toddler, they had to bring back my old stove and reinstall. They left our home at 9:00 PM--from a window that was supposed to end at 3:45 PM. After going back and forth with the manager, we finally arranged a professional delivery team for the following week. Delivery Attempt #4 (Today): Yet again, the stove arrived in unacceptable condition despite attempts to clean it. The installer tried to clean it and even he agreed the stainless steel looked permanently damaged. At this point, I requested a full refund. Throughout this entire ordeal, not once did anyone from Kelly's reach out to us--no updates, no apologies, no communication at all. They issued a refund but still no call. Every single time, we had to call them. I wasted four days sitting waiting for this range, clearing out a path for delivery and canceling plans. The only positive part of this experience was the delivery crews themselves. They were polite and did the best they could with the situation they were given. Jose, Chris L, Lander and Chris H were awesome and understanding of our frustrations. The professional installer that came today (I believe his name was Gary) was also very professional and friendly.

    Always Fair Contracting - contractors - Updated June 2026

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