I made my first visit to Ticho Eye Associates yesterday. There are several offices, and I was at…read moretheir offices in Tinley Park, IL. That is part of an Advocate Health Care office building and it is adjacent to a surgicenter just off the intersection of I-80 and LaGrange Road, very easy to find for all to find including Uber and Lyft drivers. There is ample parking. This was a yearly follow-up non-emergency appointment in a new setting for my ophthalmologist which included a new pair of glasses for me as I wanted to replace my older ones. My ophthalmologist is a provider at the practice and it was great to see her in her new setting; they are state of the art equipment and computer applications utilized. The staff are excellent. Part of the staffing include an optician who really knows her field. We found a suitable glasses frame very easily. The orientation of the practice accommodates all ages including pediatric care. As I came into the practice via Medicare, supplemental coverage and out of pocket, I do not know their insurance details. When making an appointment, I would ask about insurance coverage including optical. Note: if you wish bring your own coffee; there are vending machines in the space between the office complex and the surgicenter which is near the main entrance to the building.

I have been a long time client with Dr. Ticho. 2019…read morecataracts in both eye. Very thro and informative about the different lenses they offer. 2022 lid lift because it was impeding on my vision. NO SCAR! After that laser to break up scar tissue from cataracts, I can see wonderfully. Dr Ticho and his staff are amazing. They will do there best to help you anyway possible. I have to say He has extremely patient man in all the different procedures he does. Special thanks for everything.....

Yeah this wasn't a pleasant experience. I came in during a pandemic and the doctor was sniffling…read moreand breathing quite heavily. Yes he was wearing a mask and he said he got the shot, and then continued to chitchat about how his daughter attended a large gathering where 15 people later got COVID, but that his daughter didn't bc she had the shot. Not exactly what I wanted to hear when being in close quarters with someone. He honestly seemed sick. And he had open wounds all over his knuckles that were not bandaged up. They were bloody, and when I asked what happened to his hand he said "oh it's nothing, just dry and cracked." But he's a doctor and that should've been covered especially since I could see blood. I told him I'd like to continue doing my test rather than chitchat as I had lots to do that day. I got my prescription but the doc neglected to write the PD down. I realize the optometrist does this and not the doctor, but knowing that you need that number to get new glasses why wouldn't they just do that?

I've been going to Dr. Kirk for years. On my recent visit, he did not seem to be himself. I…read morearrived (an hour drive) about ten minutes early for my 10:30 appointment. The staff seemed nervous and told me they were waiting for him to arrive. I was put in a room where someone (she did not introduce herself) gave me the exam with the letters on a chart. I could hear another patient in the room next door. I heard Dr. Kirk arrive at 11:30, an hour after my appointment. He treated the other patient first. When he finally came to me, he did not apologize or offer any explanation, or even friendly chit chat as he had in the past. While waiting over an hour for him, I had had to change appointments. He gave me a cursory exam, including dilating my pupils. I had to ask about my cataracts. He said they had grown and I could have the surgery or not. The he said he could change my prescription or not. No expert opinion or advice. He was not the same doctor I have known for years and I have made an appointment with another ophthalmologist. I will not be back.

Excellent caregiver. Listens, ask questions, very thorough exam. Extremely professional. Would…read morerecommend to my family and friends.

I saw the Optometrist Dr Lindsay Sicks for a contact lens exam. She was very thorough and…read moreconcerned with giving the best care and getting the best results. It will be a pleasure to see her every year!

Dr. Ticho was nice and sounded knowledgeable when we spoke with him about my 5-yr old daughter's…read moreneed for surgery on her tear duct. At that visit he also gave her a new prescription for glasses with only a brief exam (not the traditional exam she had with her previous doctor). Though his explanation for his style of exam made sense, it ended up being so far off that once we got the script filled at Moses Eye Care, she required a new exam and a new script from a second opinion. Back to the whole idea of the surgery... he told us to talk with his receptionist on the way out to schedule the surgery. She told me she doesn't do that and so she gave me a card and handwrote the hospital's surgical center's number at the top. She told me to call the lady named on the business card and schedule the surgery myself. When I called, the hospital laughed at me. They said only doctors can schedule surgeries and I had to go back to Dr Ticho's office to figure it out there. I don't think so! So - we will NOT go back to Dr. Ticho. It doesn't matter how good he is. The office staff was sick and coughing on me and my kids. The office staff was really rude (reason for not getting new lense script filled there) and they tried making me schedule a surgery for my own child (which cannot be done).Waste of time!!

Over booked and over crowded waiting area. Waited over 90 minutes and was never seen. Please go…read moreelsewhere.

Easy to get an appointment, even at the end of the year when you are trying to squeeze in your last…read moreexam last minute. Incredibly friendly staff!! I'll be going every year.

Crassie was awesome. I often have a hard time picking eyeglasses. She was so patient and…read moresupportive. It made such a difference that I will now only buy my glasses from here.

Dr. Gretchen Maynard was very efficient and thorough with my eye exam. Dr. Maynard answered every…read morequestion I had and made the exam comfortable. It was my first time going to Matthew E. Schmidt and associates and I'm definitely coming back! Wonderful staff and very family oriented!

From the owner: The office of Dr. Matthew E. Schmidt is located in Palos Heights, IL. At E.P.A. Optical we provide…read morefamily eye care and surgery of the eye. For vision correction we offer a wide selection of frames, contacts, and eyeglasses. We are your sports eye wear specialists. Every patient gets a personalized exam that will help us fit your needs. Come to us for full-service on optical supplies, such as: Safety eye wear Shooting glasses and ear protection Sunglasses Contact lenses LASIK surgery Surgery is not always necessary; however we do provide care for many ailments. The most common conditions are glaucoma and cataracts. We use the most up-to-date laser technology with refractive surgery, Lasik and lens implants to help heal you. E.P.A. Optical is your sports eye wear specialists as well. Call the office of Dr. Matthew E. Schmidt today to set your appointment!

Wow 5 plus stars for Ms Jackie. Best service experience to date. She set the visit tone. Helpful,…read morefriendly , professional. I hope she always checks my vitals. 1/5/2025 D. King

This place is an excellent example of why there needs to be laws governing the use of or smelling…read morelike marijuana in public places. The smell was so pungent that my fiancé ended up in the bathroom regurgitating. This space is being used to deliver health care. The management failed to maintain a healthy environment. Once my fiancé explained to the manager that the smell was making her Ill, he went around spraying Lysol in the air to mitigate the smell from the marijuana. This did not work and exacerbated my fiancé's asthma. This is not an acceptable setting for delivering health services. The purpose of this revue is to help manage maintain a healthy, welcoming environment in shared spaces.

I have received quality and compassionate eye care here, not only for prescription lens but for…read moremonitoring for various conditions as I enter older years. Equipment for testing and diagnoses use the newest technologies. Dr. Morrison and all staff are thorough and professional in providing eye care.

The staff was very nice. When I went in, the place was well-kept, and my glasses worked perfectly…read morefor me.

Lost 3 family Members as patients over a $50 bogus charge…read more It's too bad because we liked Dr. Redmond. Receptionist simply don't care. I wonder if the doctors care?

I have been going here for more than a few years and have never encountered the rudeness described…read moreby Morfyndyr M. Always professional and polite and proactive about eyecare. Judge for yourself. Give them a try.