Absolutely the worst pest control company I've ever dealt with!!! Never on time. On several occasions I'm given appointment times and they show up early (and of course I'm not home because I have a life also and I'm not sitting around hoping someone shows up a half hour early for their SCHEDULED APPOINTMENT TIME) or they show up a half hour late. I'm guessing they over book and are understaffed... The workers that come to my house are always kind, courteous and respectful. But they are always apologizing for their bosses rude, arrogant, condescending and disrespectful attitude towards his customers and yet again apologizing for late due overbooking, faulty equipment and broken down vehicles.
So after dealing with Mr Callahan himself (I believe Mike, but could be mistaken), I can't in good conscience recommend this company to anyone! I've had several conversations with this gentleman and I can tell you he is not a people person nor is he customer service oriented in any facet! I spoke with him directly and was directly given a price of $75 for mosquito spraying of my backyard. I then received the bill and it was for $90.63. So like any red blooded American, I call to inquire why I am being charged $15.63 more than I was told. His snarky arrogant response was, REALLY!? Yes Really I said. I said you told me $75 and now it says $90.63 and does not show NJ state sales tax on the bill or receipt. So he huffs and sighs and then says fine, it's $79.97 very nasty and angrily. I said thank you and was hung up on.
This isn't the first time I've dealt with him on the phone. Unfortunately my landlord has a pest control contract with this person and his company. Every time I call because of carpenter bees or sugar ants or fleas and ticks, I'm given nothing but attitude by mr Callahan.
If I could give this company negative stars and a worse review, I certainly would. This man should not be in business! BEWARE if you use them! read more