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    Calimax Auto Sales

    3.0 (2 reviews)
    Closed 9:00 am - 7:00 pm

    Services - Calimax Auto Sales

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    Parkway Family Kia - Karina working!

    Parkway Family Kia

    (180 reviews)

    Kingwood

    I'm sitting in the lobby writing this review. From the initial inquiry about the vehicle to the…read morepassing of the keys, it was a great experience. Overall, Myles, my salesman, lead the way to get my deal done and create a streamlined in store car buying experience. Thanks again Myles and team at Parkway Family

    The Service Department is a joke. They have online scheduling for drop off. But we didn't do…read morethat. Instead we just drive in, they had time according to the schedule. It was for an extended warranty issue for airbag light. All diagnosis time is covered under warranty at .2 of an hour (listed in the NTSB document) but the service writer says it has to be under certain protocols and if not then they could charge us to the tune of $245. I said fine we can argue about that later. Then she says, even though I have the code printed they have to do their on diagnosis, I say I understand... Then she says it will be 3 to 5 DAYS until they can diagnose it and if they have to order parts it could be longer to get repaired. Under warranty it is only .2 of hour or 12 minutes of time for diagnosis. I say schedule me for three days out and I will bring the car in when your ready then, she says no, that isn't how they work. Other cars could come in, I say but I would be in on the schedule. She says we don't have a schedule for diagnosis. Just drop off. I tell her you aren't keeping the car for 5 days for a .2 tenths of an hour diagnosis time that is fundamentally silly and absurd. There is no understanding on her part, no let me see what I can do. They want to hold the car forever and I am sure had I left it they would have charged for diagnosis even when the warranty says diagnosis is covered, regardless of the cause of the light. If their techs can't read a scanner in 5 days I'm pretty sure I wouldn't want them working on anything else anyway and the service writers show attitude just like others. No reason to ever go back.

    Calimax Auto Sales - carbuyers - Updated May 2026

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