I typically don't leave reviews but I felt like this one was warranted, giving three stars because…read moreI'm overall satisfied with my purchase process was quick BUT whenever I went to test drive the truck they told me the battery was dead turns out it was an ignition issue and they were going to let me drive it with a tire going flat. I ended up purchasing the vehicle, in the purchase agreement that they wrote up stated that they would replace the batteries and the tires.... 24 hours after I drive off the lot my front right tire explodes and I almost wrecked the truck then I get stranded in the tractor supply parking lot because my truck won't start, the ignition went out. So I had to pay for a tow, new tires, and an ignition within 24 hours. I brought this issue to their attention and they apparently don't care, I understand sold as is no warranty... but do better. Tires shouldn't be exploding right after driving off the lot and I have a sneaking suspicion they knew about the ignition. Thanks Arriba Motors! If you would like to reimburse me for my troubles I will delete the review! Call me!

SCAMMERS don't buy anything from here we put 8k on a truck stole our money and they repoed it and…read morethey don't wanna give it back we were paying on it and everything and they cut the contract and from what I see the reviews they do this to everybody this place need to be sued and shutdown

DO NOT get a car here. This is quality used cars in New Caney but the quality is JUNK! They say…read morethey are the "#1 dealer in town" but they are the #1 crooks in town!! They doctor up the cars just enough to get them sold and then you are broke down with a bill and a car note! On top of that high prices for JUNK!! I am warning you.. dont come here. I'm not the only person who knows about these people. I'm not the only person this has happened to.. they have screwed over many people and I also put it out on Facebook too! Even a previous employee said dont go there!! That's pretty bad if I do say so myself. Do yourself a favor and go anywhere else but here. You'd be better off in a toy tonka truck or hot wheel... at least they are reliable.

Buyer beware do not go here. They are big time crooks. They doctor up their cars just enough to get…read morethem off the lot. Bought one from them and the computer and transmission went out within 2 months. 2015 model mind you. Save your money and go elsewhere for your sake.

If you value your money, take your business elsewhere. Sold me a defective vehicle that had an…read moreissue that existed and, according to them, was "repaired", when in reality, the issue was masked long enough for them to sell the vehicle. 6 months and $2,000 in repairs later, the vehicle is still unusable and I am still making payments on the vehicle. Contacted them and they said there was nothing they could do. If you want quality vehicles, save yourself the headache and financial loss and go to a place where they are honest about the quality of the vehicles they are selling. Trust me. $16,000 is an expensive mistake to make. Edit: looking at the reviews, they are all 6 plus years old. How times have changed.

Victor & David helped me out a lot today. They were extremely helpful and very well educated. 10/10…read morerecommend!

Went to get an appraisal on my old car. Their appraiser and front office staff were both…read moreprofessional and efficient. Within 30 minutes of arrival on a Saturday afternoon, we received a written offer to buy our 2006 Lexus for $1600 more than what the Lexus dealer had offered us for a trade-in. This location only buys cars. They don't carry sales inventory here.

Best Car buying experience hands down. Tip: called before hand and connect with a sales associate…read more You can have the cars you would like to test drive pulled from the warehouse before your arrival. Also, make sure you have your trade in appraised before hand. You can log on to Vroom and have a quote sent to you. If you want p negotiate the price of your trade in you need to have a separate appraisal from CarMax or Auto Nation. They will match appraisals from like car dealers, not the average car dealer because their quotes are volatile. Juan was great! Give him a call.

I like buying cars as much as I like going to the dentist. It always seems to feel like I'm playing…read morean unwanted game of chess. That said I had a great car buying experience at Sterling McCall Honda. My salesman Ruben Llanas handled his business like a true pro. I told him what I wanted, we agreed on a price and he made it a seamless transaction with no unnecessary headaches or curveballs. I was in and out in about an hour and a half including test drive!! Thank you Ruben from sending home without a headache!

I am leaving this review to share my recent experience with the service department at Group 1 Honda…read moreof Kingwood. I recently brought my vehicle in for service and presented a service coupon that had been mailed to me by the dealership in April. Since I don't always need maintenance the moment coupons are sent, I've never had an issue in the past using one a few months later. When I arrived, I noticed the dealership had changed ownership/name since the coupon was issued. My service advisor, Juan, told me he could not accept the coupon because if he did, the discount would come out of his paycheck. He spoke with his manager, Keisha, who confirmed that this was their policy. Whether this is the dealership's policy or not, I found it very disappointing. Customers should not be placed in the middle of a situation where employees feel they have to choose between helping the customer and protecting their own pay. That reflects poorly on management. Unfortunately, this is not my first disappointing experience with the service department. I have continued to use this dealership over the years simply because it is conveniently located near my job. However, I have consistently experienced poor customer service from the service advisors, and there seems to be a constant turnover of service technicians. That leads me to believe the issue is more about management than the employees themselves. For those reasons, I can no longer recommend this dealership's service department. I will be taking my vehicle elsewhere for future maintenance and repairs. I hope management takes these concerns seriously and makes the changes necessary to improve the customer experience.

Met with the guys a Cyber Motors in October of 2009 and purchased a 2004 Jeep Wrangler. Randy and…read morehis employees were helpful in helping me sell my 67 Ford Mustang and took care of the bulk of paper work. My overall experience was excellent to say the least. I would recommend these guys to anyone looking to buy a good quality used vehicle and sell one. They do charge a fee to consign your vehicle if your looking to sell, which was worth it for me. Check out the pics...

I had a great experience working with Myles. He was friendly, knowledgeable, and took the time to…read moreanswer all of my questions without making me feel pressured. He made the entire process smooth and easy, and I truly appreciated his professionalism and excellent customer service. I would definitely recommend working with him.

Very rude and unprofessional staff. They tried to make me pay for a repair that should have been…read morecovered under the warranty. It felt like nothing more than a money grab. I will never go back to Parkway Kia in Kingwood and would not recommend them to anyone. Save yourself the time and frustration. On the other hand, Cowboy Kia was professional and immediately offered to resolve the same issue under warranty with no upfront cost or unnecessary charges. The difference in customer service was night and day. Beware of Parkway Kia Kingwood if you expect them to honor your warranty.