I was referred to Gregory by an electrician (Sean Malynn) after getting very expensive estimates…read morefor "built ins" beside my fireplace. My home is an upper unit of a 2 unit, 115 year old building in the Castro. You can see from the photos below that Gregory did a beautiful professional job on my project, working with the architect/designer who had suggested the built-ins, and responding to my particular requests. Fitting new cabinetry into an old wooden building required a lot of customization during installation, and Gregory was definitely up to the task - as mentioned by other reviewers he is easy to work with, creative, flexible, with an "incredible eye." He did all the installation and finishing himself (with a helper). To be fair, it took Gregory longer than he had estimated to make and install the cabinetry, but it was definitely worth the wait and he was very responsive and obliging throughout the process. The quality and value were top notch; the cost was about 50-60% that of the estimates I received from online cabinetry firms I contacted. Definitely a 5 star experience - thank you Gregory!

Gregory built two window benches for us and as you can see from the photos, they are functional,…read morewell-crafted, durable, and GORGEOUS. He is so incredibly easy to work with, creative, flexible, and has an incredible eye. He got a feel for our taste and made the benches fit aesthetically in our space seamlessly. It was not an easy thing to install either with the angles of the apartment. We could could tell it required a lot of skill and patience. We cannot imagine our space without them now. The bookcases on each side of the center chest piece was his idea too and it was such a clever use of space and it looks great. Truly, we cannot recommend him enough for his skill, taste, and he's really just the nicest guy. If we could get ten stars we would!! And his partner is awesome. They are the greatest team.

Bay Area Custom Millwork worked with me to design, build and install three sets of French doors…read moreacross the back of my house. We are very happy with the end product. Thank you to Fernando and his team.

CABINET REFACING!! My kitchen project with Fernando was a…read moregreat experience. I was selling the house and needed A BIG TRANSFORMATION to get a new, modern look (like a NEW BUILD HOME). The original cabinets were made of solid maple wood and screamed 1980's!! I ruled out replacing the original custom cabinets because it was not cost effective. Alternatively, I considered painting the cabinets but it would not produce the end result that I needed. My real estate agent suggested cabinet refacing. Huh, WHAT's that !? I searched the internet and YELP. I called Fernando and he educated me about the cabinet refacing process. THE PRICE WAS RIGHT. I wanted big results! He showed so much care and attention to detail from the start. He pointed out to me the 2 areas where the cabinets must be raised... 1) to accommodate a standard size refrigerator, and another area, to accommodate a new range hood at standard height (instead of the existing over-the-range-microwave). In order to give an accurate quote Fernando stopped by the house more than once to measure the cabinets. He made me feel as though I was his only customer. He updated me during the entire project - particularly when he was working on my cabinet doors "off site". He is extremely polite, he cares about his customers, and I always had a sense of trust with Fernando and his team. Some nights his team worked after hours to get the job done! Awesome dedication! THE RESULTS? The pictures tell the story better than I can! My kitchen is a modern beauty! It turned out better than I expected! When marketing this house FOR SALE the kitchen was a big selling point, of course!! The home sold in 8 days - could have been sooner - but we stalled in order to accommodate OPEN HOUSE on the weekend. The home was in high demand. There were multiple offers... and the home sold almost $200,000 over asking price!!! I certainly recommend this local business. I have another home with these same maple cabinets (installed by the same family friend in the 80's). When I am ready to sell that house I will no doubt call BAY ARE CUSTOM MILLWORK to do their magic once again!! CABINET REFACING takes skill. I'm a fan! If you want the same high end results - Contact Fernando! He will answer all your questions. You won't regret the decision.

I hired Prime to renovate my kitchen - countertops, backsplash, cabinets, electrical, freezer, etc…read more They also helped install a new bidet toilet for me. Overall the experience was very good; Elijah and Bryan were super friendly and responsive. Eli was very patient and accommodating as we discussed several different potential change orders, from new windows to painting, to other misc. things that popped up. Bryan Luna was especially a pleasure to work with. His attention to detail and proactivity to solve any little thing I mentioned was definitely the highlight of working with Prime. Their contracted electrician, Hector, was great as well. I also think they did a great job building out a cabinet to fit our freezer next to the matching fridge. Their master carpenter managed to salvage our existing wood to make it match perfectly. Definitely better than what I'd expect from even a carpentry specialty contractor. I will mention that it wasn't without some snags. Prime deals in volume so they're very busy. I think because I had delays in sourcing a freezer I ended up not getting a dedicated project manager for some time. We had timeline issues made worse with holidays. This caused cascading delays which inevitably pushed back my move in date a few weeks. When I finally did get a new project manager, they ghosted me (later on I found out they had a family emergency). Eli had to step in again to help. Another thing is that their pricing is quite opaque. The estimate will break down prices by milestones, but they repeated told me that it's not a valuation of the milestone itself. This made it nigh impossible to understand if I wanted to contract out specific pieces of the project (e.g. flooring). Design was OK. I felt that the designer was very busy. Sometimes very responsive (5min replies), sometimes not responsive at all (no reply). I wish I had a better, more thorough back-and-forth session about the intricacies of the design. But we made do. Ultimately, the designer made a render and helped point us to some vendors, but from there we had to make our own selection alone (cabinets, handles, pendant lights, faucets, etc.). I did appreciate her presence when we picked out countertops, though. All in all, I think this was a 4.5 star job, but I'm rounding to 5 because of Eli and Bryan :)

We hired Prime Design for a home remodel project, but unfortunately the experience has been very…read moredisappointing. There have been multiple unresolved issues with the quality of work and follow-through. One example is an LED light that continues to flicker. It has been more than six months, with many calls and text messages, but the issue still has not been fixed. Another example is damage to our garage cabinet, where a hole was created during the work. We are still waiting for this to be repaired as well. Overall, the lack of timely resolution and poor communication after the project has been extremely frustrating.

jessie and his buddy were really good at what they do…read more they did every window by hand and the bottom and top of the wood. they were polite and helpful and did a prefect job. A great way to start my spring cleaning things then the office gave me a discount

I hired ASF Clean Team for gutter cleaning and repairs. The service agreement included cleaning the…read moreentire gutter system and flushing/testing the gutters and downspouts. After the service was completed, I observed debris remaining in multiple sections of the gutter system and took photographs documenting my concerns. Based on what I observed, I did not believe the entire gutter system had been fully cleaned as described in the scope of work. I contacted the company on the day of the service and requested a follow-up visit. Although a return visit was discussed, it ultimately never took place, and my concerns regarding the completeness of the cleaning were never fully addressed. Because of this, I did not feel the work fully matched my expectations for a complete gutter cleaning. To be fair, ASF did perform significant work, including gutter repairs and cleaning in other areas, and the company ultimately worked with me to reach a mutually agreed resolution of the matter. Future customers may wish to inspect the gutters carefully after service and document any concerns promptly.

Punctual, responsive, reasonably priced, communicative, good with animals. What more could you…read morewant? We'll use Larry again

Larry responded quickly, was very professional and accommodating. He followed up the day before TK…read moreconfirm the appointment as he said he would and arrived in time. I had two microsuede sofas cleaned and they haven't looked this good in many years. I should have done it sooner! I will definitely reach out to Larry again for any upholstery or deep cleaning needs.

I wish I could give Bay Area Grout Specialist five stars because Noe and Maria are super nice! Noe…read moregave a prompt response and scheduled me within a couple weeks for shower grout and floor grout. Noe and Maria arrived on time and did a beautiful job on the shower regrout and Noe even accommodated some last minute requests to add caulking in the kitchen and quarter round. Unfortunately, we had different ideas about what grout 'touch-ups' meant for the floors - I wanted a few spots regrouted to match the rest of the flooring's grout color - but it really lacked a professional touch and didn't look good at all. I did invite Noe to come back to redo it, and it still did not meet the professional standard I paid for. I would have appreciated more thorough communication from the start to make sure I was getting what I needed. To be honest, this was not the cheapest quote I got but paid more because of the great reviews. I would be happy to change my review to 5 stars if the team wants to come back for a full regrout on the floors, but I'm not planning to pay any more than I already have. I'll attach some pictures of the beautiful shower and subpar floor grout job.

The rain was coming and I had a leak- so I was hoping Noe could come by and do a Quick Look & see…read moreif he could figure out the leak. He did! He did a seal and when the rain came and went the leak did not happen! Now we know where to address when we have more time and sunshine. Also had him check out my front steps that seem to need to be re-grouted - he pointed out white water marks coming out from the tiles is a sign of water getting in behind so he went tile by tile to figure out how many are loose. I look forward to his bid for service for spring project as he does great work so I feel like I will get a good deal and a great job well done.