I've never had to have any body work done on a car before, having, until this point, managed not to…read morebe involved in any accidents. You can imagine my horror when someone backed into the side of my three-week-old Subaru Forester -- my first nice car in eight years -- and did some fairly serious damage. Luckily, the person who was backin' up (her daddy taught her good) was honest and filed a claim with her insurance company. I found out that Frank Schrim Auto Body was able to do direct billing through her insurance company; that means nothing out-of-pocket for me. I gave them a call and they walked me through the process, since I was pretty much clueless. They were very nice on the phone. I took the car in for an estimate, and they had the paperwork in place from the other driver's insurance company. The damage was photographed -- I assume for the claims adjuster -- and a written estimate prepared. I can't really speak to their pricing, since I wasn't paying for it and I've never had other body work done. However, the process itself was painless and Frank was efficient and helpful. They arranged a rental car (also through the other driver's insurance) and arranged to have it meet me at the shop when the two new doors arrived. Everything went smoothly at the exchange. Two and a half days later, my car was ready; they stayed a little late so I could pick it up without having to leave work early. I left the rental at the shop and Frank took care of having Enterprise pick it up. I was given a written invoice of what was sent to the insurance company. The work itself was very well done; the car looks just like new, including the pinstriping. One part had to be reordered, and Frank said they'll call me once it arrives and it's just a few minutes' work to install it (some little plastic piece from the back door). Overall, I am very pleased with the quality of the work and the speed with which it was accomplished. Frank and the other gentleman (whose name I sadly forget right now) were friendly and helpful at every step. If I need body work in the future, I will definitely return here. Although I hope I don't have to.

I took my car there after it was rear ended. I've never been in an accident requiring repairs…read more They call me to come pick it up, when I arrive a mechanic tells me there was a rusted part they didn't replace, but it will cause the check engine light to come on. Frank the owner said no, reassuring me they sprayed lubricant on it, it'll be fine. The very NEXT day, take the truck and family to a kid's competition, the check engine light comes on before we even make it there. Thank god I have AAA. Call frank again on Monday morning. He literally tried to tell me, check engine lights come on all the time. Like I'm stupid. I've never had one problem with this vehicle until the accident. It's a 2016 with 60k. He says I need to bring it in so HE can look at the error code. His mechanic said this was going to happen right in front of the owner. The owner reset the codes without showing me what the error code was, and just tells me I should drive it for the couple days to see if it comes on again. They put it back together knowing there were faulty parts and sent me on my way. If it wasn't for the mechanic being honest and spewing verbal diarrhea about the faulty parts on my vehicle I never would have known that they were fully aware when I left, my check engine light would come on, but at that point they say it's my responsibility to have it fixed. The owner tried to say on the phone it was my gas cap, lol. My car doesn't even have a gas cap. Frank said if it comes on we'll take to ford, or just put a f@&$!?; riser on it. Then the owner packed up his error reader and walked away from me, leaving me in the street with my truck and said nothing. Real business owners try to fix their mistakes, not this guy. So if you want to be treated like dirt when you try to get your car fixed, COMPLETELY, after an accident, this is your spot. The owner treats you like an ignorant liar. Like I want to have to figure out why my truck came out of their shop with more problems than it did when I dropped it off. I just want my truck back in one piece without having to tow it, drive around with check engine lights, or not be treated like dirt when you are the victim of an accident. The mechanic told me it would happen, it did, now Frank acts like it wasn't their responsibility. If you they put a broken caliper back on my truck, and said mmmm be careful your brakes might fail, and they fail the very next day. it would be the same thing.

Elite Collision on Ohio River Blvd. Pittsburgh, PA are just what they advertise "Elite" auto body…read moretechnicians. My Mercedes Benz CLA 250 has a custom paint finish. My mishap involved a basketball sized dent in the rear drivers quarter-panel. They promised 3 days, and delivered in 2 days. They promised "you won't be able to tell it ever was damaged." They delivered again! The proof I'm in the picture worth a thousand words! Rev. Christopher Bell, Supervisor D&A Probation Counseling Unit

I was rear ended and had a decent amount of damage to my vehicle. The repairs completed at Elite…read morewas the easiest part of my ordeal. They are professional, caring and excellent with their work. I reccomend them to anyone in need of repairs!!!!!

This is the first time I have ever written a review on Yelp. I went out of my way to come on here…read moreto enlighten you all about my experience. A few weeks ago I got a flat tire on Friday night. I let it sit overnight because it was late an no one was open. I called at 8AM Saturday morning. They said we will be out there within a few hours. I felt OK with that game plan. The guy called me back and said, I want to help you out before the day gets busy. He was out at my apartment in 20 minutes. He knew exactly where he was going. He did not even need to call for directions. He took my car to a tire shop for a very reasonable price. Here's the bottom line: if you have a flat or have car troubles, and don't call these people, then consider yourself an ignoramus.

Great job on car, but I wasn't impressed with the 3 percent unannounced fee charged for using…read morecredit or debit card!! Should be told upfront that fact!!

I was (unfortunately) in a car accident this spring, and the car was not drivable. Having no idea…read morewhere to have it towed to from the north shore area, I called up my mechanic and he told me to bring it here. I ended up having a terrible insurance plan and lots of trouble, but Troy was awesome and helped me every step of the way. Eventually when I had to make the decision to sell what was left of the car, he gave me a fair price and took care of everything. It was very stressful and hectic time in my life, and he was wonderful. I really highly recommend using them! Honest and trustworthy guys :)

I went to D&T for dent repair because it was the closest place that worked with the insurance I was…read moreusing. The bad: When I picked it up there were several smears of compound on the exterior & interior, as well as a streak of blue spray paint on the wheel & tire. And the next day I discovered that the window switch on the affected door wasn't working (my car is only 6 months old & it was working fine before). The good: the smears and paint streak were removed as soon as I pointed them out, and they replaced the window switch as soon as the part came in. Even though we were slightly inconvenienced by having to return, the owners were extremely accommodating & professional & demonstrated exceptional customer service. They also guarantee all their work.

A top notch experience from start to finish. Performed the needed repairs and kept me…read moreUpdated throughout the process of ordering parts and working with my insurance company. Total professionals who deliver an excellent customer experience.

Thank you, Dan and Leanne for squeezing me in to service my vehicle. The mechanic and auto body…read morecrew did a great job!! I would recommend this team to anyone! Always priced just right.

Have used them for a couple of minor repairs to help an old car pass inspection, they do great work…read moreat an affordable price.

After a very unfortunate motor vehicle accident, my car was towed to Critchlow's site…read more It took a few days for me to get there to empty out the car. Being a busy business, my car was moved further back in the locked area and was making friends with a lot of other totaled vehicles. Thankfully, an employee offered to assist me in emptying out my car. My driver's door barely opened. The driver side rear door was too close to next vehicle to open. The passenger side was up against a fence. I don't know how the burly man squeezed between the vehicles, opened the trunk, & passed everything to me. Very thankful for their quick response to the scene and keeping my belongings safe.

Towed my car and refused to let me get tools and clothes out of car until I payed them a $4000. I…read morecan't even work because of them. It's also illegal in the state of pa to hold tools, medication, and paperwork hostage for payment

Gina and company took such great care of me and my car. The car looked as good as the day I rolled…read moreoff the lot with it. They went above and beyond with cleaning it for me as well and I didn't notice any greasy surfaces or weird residues when they cleaned it. 10/10

I needed an inspection, tires, brakes etc.. I was quoted one price when approving the work needing…read moredone. When they called to tell me it was ready for pickup, I was told that one of the parts wasn't needed so they took that off the bill. You can imagine my surprise!!! This business is reputable, charges only for what's truly needed and are very respectful. It was a reasonable time to get in for service and they are well organized. All staff we came in contact with were very nice. I will recommend them to everyone I know !!!

Accidents happen such is life even to the most careful drivers. About 3 weeks ago after my ice skid…read moreaccident into a guardrail I was able to safely drive my vehicle here for a preliminary estimate. Wolbert's accepts car insurance claims and with my company they are on the preferred list. The staff was extremely warm and friendly. I was given a preliminary estimate and they were able to schedule me three days later. They told me it would take two days to complete the work. I deferred the repair until after Holy week since the car was drive able. I took the car in yesterday and got a complimentary ride home. You are given a website link with your estimate so you can check the progress of your repair. This helps greatly when there is "hidden" damage. In my case there were two other pieces needed. I was a little apprehensive as to how long it would take to get those pieces but they had them the next day. I got called mid afternoon letting me know my card was ready. They came and picked me up. I settled the deductible and the staff was very friendly and made me feel welcome as I waited for them to bring my car back to me. They also gave me the final estimate which would be turned into insurance so I would know the exact amount of the claim. They offered me free soft drink from the refrigerator. I loved looking at the three turtles they had acquired that had grown and were sitting on their train tracks. I should note that Wolbert's does not use genuine dealer parts which is a requirement when filing a claim with my company. Since the work being done was cosmetic and they also verified I had no mechanical damage I was grateful. The front of the car looked like it never hit anything. Also, they offer free complimentary car wash with your repair. For me that is helpful no matter what the weather because the undercarriage is what really is important when getting the car cleaned. My insurance company has warranted the repairs lifetime outside of normal wear and tear. I've used their services years ago and remembered how pleased I was with them. I feel a lot better having my own car back so I can drive again. Located on East Crafton Ave near Sarafino's they are open weekdays only. Also, note that if you arrange a rental then they will have the company bring that car to you at their business and will have them pick it up from there when the work is completed.

This Gerber location is the epitome of what good customer service is all about! I have used them…read moremany times before and was always pleased. The most recent time (February 2026), they outdid themselves! What was a very unsettling experience for me (the car accident) was made so much easier by their caring staff - every single employee I was in contact with was helpful and considerate. And my vehicle looks great- both inside and out!

Perfect job on my red Hyundai bumper. They even straightened out a little bit of the bumper that…read morewas off a touch, at no extra charge. These guys did a fantastic job. I would highly recommend them.

Jim is awesome! Top notch customer service in a timely manner and can certainly be trusted with…read moreluxury vehicles. Car looked better than the day I bought it.