I took my car there after it was rear ended. I've never been in an accident requiring repairs…read more They call me to come pick it up, when I arrive a mechanic tells me there was a rusted part they didn't replace, but it will cause the check engine light to come on. Frank the owner said no, reassuring me they sprayed lubricant on it, it'll be fine. The very NEXT day, take the truck and family to a kid's competition, the check engine light comes on before we even make it there. Thank god I have AAA. Call frank again on Monday morning. He literally tried to tell me, check engine lights come on all the time. Like I'm stupid. I've never had one problem with this vehicle until the accident. It's a 2016 with 60k. He says I need to bring it in so HE can look at the error code. His mechanic said this was going to happen right in front of the owner. The owner reset the codes without showing me what the error code was, and just tells me I should drive it for the couple days to see if it comes on again. They put it back together knowing there were faulty parts and sent me on my way. If it wasn't for the mechanic being honest and spewing verbal diarrhea about the faulty parts on my vehicle I never would have known that they were fully aware when I left, my check engine light would come on, but at that point they say it's my responsibility to have it fixed. The owner tried to say on the phone it was my gas cap, lol. My car doesn't even have a gas cap. Frank said if it comes on we'll take to ford, or just put a f@&$!?; riser on it. Then the owner packed up his error reader and walked away from me, leaving me in the street with my truck and said nothing. Real business owners try to fix their mistakes, not this guy. So if you want to be treated like dirt when you try to get your car fixed, COMPLETELY, after an accident, this is your spot. The owner treats you like an ignorant liar. Like I want to have to figure out why my truck came out of their shop with more problems than it did when I dropped it off. I just want my truck back in one piece without having to tow it, drive around with check engine lights, or not be treated like dirt when you are the victim of an accident. The mechanic told me it would happen, it did, now Frank acts like it wasn't their responsibility. If you they put a broken caliper back on my truck, and said mmmm be careful your brakes might fail, and they fail the very next day. it would be the same thing.

We hit a deer, and Frank Schrim did the auto body work on our vehicle. The car looks absolutely…read morefabulous. Frank is both professional and a great guy. Highly recommend!!!!

Elite Collision on Ohio River Blvd. Pittsburgh, PA are just what they advertise "Elite" auto body…read moretechnicians. My Mercedes Benz CLA 250 has a custom paint finish. My mishap involved a basketball sized dent in the rear drivers quarter-panel. They promised 3 days, and delivered in 2 days. They promised "you won't be able to tell it ever was damaged." They delivered again! The proof I'm in the picture worth a thousand words! Rev. Christopher Bell, Supervisor D&A Probation Counseling Unit

I was rear ended and had a decent amount of damage to my vehicle. The repairs completed at Elite…read morewas the easiest part of my ordeal. They are professional, caring and excellent with their work. I reccomend them to anyone in need of repairs!!!!!

Great job on car, but I wasn't impressed with the 3 percent unannounced fee charged for using…read morecredit or debit card!! Should be told upfront that fact!!

They do fantastic work. I recommend them 100%. The whole staff is just fantastic. They do such…read moregreat work and they are HONEST

I was (unfortunately) in a car accident this spring, and the car was not drivable. Having no idea…read morewhere to have it towed to from the north shore area, I called up my mechanic and he told me to bring it here. I ended up having a terrible insurance plan and lots of trouble, but Troy was awesome and helped me every step of the way. Eventually when I had to make the decision to sell what was left of the car, he gave me a fair price and took care of everything. It was very stressful and hectic time in my life, and he was wonderful. I really highly recommend using them! Honest and trustworthy guys :)

I went to D&T for dent repair because it was the closest place that worked with the insurance I was…read moreusing. The bad: When I picked it up there were several smears of compound on the exterior & interior, as well as a streak of blue spray paint on the wheel & tire. And the next day I discovered that the window switch on the affected door wasn't working (my car is only 6 months old & it was working fine before). The good: the smears and paint streak were removed as soon as I pointed them out, and they replaced the window switch as soon as the part came in. Even though we were slightly inconvenienced by having to return, the owners were extremely accommodating & professional & demonstrated exceptional customer service. They also guarantee all their work.

Thank you, Dan and Leanne for squeezing me in to service my vehicle. The mechanic and auto body…read morecrew did a great job!! I would recommend this team to anyone! Always priced just right.

excellent communication, work on our accident. car looks great, easy to work with. Highly recommend!read more

Have used them for a couple of minor repairs to help an old car pass inspection, they do great work…read moreat an affordable price.

The owner Jeff Critchlow is very unprofessional. Jeff will curse you out and get in your face very…read moreaggressively(Very loose cannon)!! Many other people and local businesses confirmed that his attitude is Unacceptable. Should never be treated like this by the owner. Will not release vehicle without cash payment of a insurance damage claim. Also he will send another business owner to take your car with out notifying you to a off site location. There is no excuse for his actions. TO SUM THIS UP THIS BUSINESS TREATS YOU LIKE A THUG ON THE STREETS!!!!

I won't go into why I needed a tow truck ... dumb mistake…read more I called AAA explained the situation including I had children with me and the business where we were parked was closing. 1 hour wait. Considering the days are longer and evenings cooler, it wasn't a bad wait. The AAA app kept the kids entertained watching the tow truck's progress to us. Rus (tow truck driver) arrived and in less than 3 minutes we were on our way. Thank you for great service.

I needed an inspection, tires, brakes etc.. I was quoted one price when approving the work needing…read moredone. When they called to tell me it was ready for pickup, I was told that one of the parts wasn't needed so they took that off the bill. You can imagine my surprise!!! This business is reputable, charges only for what's truly needed and are very respectful. It was a reasonable time to get in for service and they are well organized. All staff we came in contact with were very nice. I will recommend them to everyone I know !!!

We took our Tesla to this shop to have our bumper and taillight fixed after we were hit while…read moreparked in a parking lot. We came to pick up our car only to discover they fixed the bumper but reinstalled the damaged taillight and put a hole in one of our brand new tires. When approached about the taillight and tire, they made an excuse about the taillight and blamed the tire on Tesla.

This Gerber location is the epitome of what good customer service is all about! I have used them…read moremany times before and was always pleased. The most recent time (February 2026), they outdid themselves! What was a very unsettling experience for me (the car accident) was made so much easier by their caring staff - every single employee I was in contact with was helpful and considerate. And my vehicle looks great- both inside and out!

A local car wash destroyed my new car in 2020! Gerber's fought with the insurance companies and got…read moremy car fixed for a reasonable price!

Perfect job on my red Hyundai bumper. They even straightened out a little bit of the bumper that…read morewas off a touch, at no extra charge. These guys did a fantastic job. I would highly recommend them.

Jim is awesome! Top notch customer service in a timely manner and can certainly be trusted with…read moreluxury vehicles. Car looked better than the day I bought it.