From start to finish, the entire team went above and beyond to accommodate my request. Jonathan and Chris made the process easy, and their body techs did an incredible job matching the paint color. The front desk gal was super friendly, made the drop-off and pickup process a piece of cake. I've been to several Caliber Collisions over the years, and this one is my new go-to spot. Oh yea, and I'm pretty sure they cleaned my car up nice when they were done, I felt like I was in a new car when I left. Thanks for making my fleet complete again!! read more

Caliber Collision - Body Shops Near Me - Orange, California

Top-tier service! Gilbert was extremely helpful and made the whole process quick and smooth. He was always responsive and got everything done efficiently. The staff was amazing, the shop was very clean, and they got me back on the road fast. Hands down the best Caliber Collision location. Highly recommend read more

Good afternoon, for my second time I needed to use this Caliber collision and once again they did a fantastic job .Gilbert and Junior kept me informed throughout the process ( very courteous). the actual workers are amazing, my car is a 2016 Honda civic touring model , when I picked up yesterday (on time). my car looks almost new and drives great. Great team job at this caliber location. I'd give more stars if it let me Tony Sianez, Orange, Ca read more

I recently got into a car accident and I was recommended to this particular Caliber Collision from a good friend. From the moment I stepped in I was greeted by Amber, who was exceptional throughout the entire process. She was always able to provide me with updates and get me the information I needed, as well as connect me with an additional courtesy ride home (when I realized I couldn't find my drivers license after the accident). Chris, my service representative, was outstanding. I was on a time crunch when it was pickup day - and although we weren't scheduled for pickup until the end of the day, he listened to my dilemma and made it happen - and now I'm on my way to work! They kept their word and stuck to their slogan. Thank you to the team at Caliber Collision! read more

Caliber Collision - Body Shops Near Me - Orange, California

10/10 would recommend. I got rear ended and went through insurance to cover the costs of the repairs. My insurance sent me to Caliber Collision to get an estimate and to ultimately get the work done. From the estimate to when I picked up my car, the service was top notch. I was helped by Junior who was very communicative throughout the whole process - he kept me updated and was very helpful in explaining what was going on. They even finished the work a day earlier than anticipated, which was a nice surprise! When I picked up my car, not only was the work phenomenal, the interior appeared to have been cleaned and the car smelled amazing. While having to get my car repaired was annoying, Caliber Collision made the repair process effortless. read more

Due to my own carelessness, I needed to have the rear bumper of my car repaired. After doing some research, I'm really glad I decided to bring my car to Caliber in Orange. From the first phone call to the moment I picked up my car, the experience was fantastic. Everyone I interacted with (my advisor Junior, Vincent, Gilbert, and a few others whose names I unfortunately forgot) was professional, courteous, and made me feel like I was in good hands. Junior was especially great. He got me a quote right away and, knowing I was paying out of pocket, worked with me on the price. The repair itself was done quickly, and they kept me updated throughout the process. When I dropped off the car, they even offered to give me a ride since my workplace was just down the street. That extra effort really stood out. Hopefully, I won't need collision repairs again anytime soon, but if I do, I'll definitely be coming back here. read more

I had a misfortune encounter with a hit and run driver who attempted to parallel park and used the front end of my car as their guide. Once they gave to my car real good they took off like The Flash. Obviously, they must have forgotten their paper and pen and did not leave a note. The insurance sent me to Caliber and Mauro took care of all the arrangements and estimates. My car was done in a timely manner once the insurance got themselves together. My car was put back together again. Everything went smoothly. My car was nice and shiny again when I picked her up. They open early at 7:30 and close at 5:30. They help facilitate car rental pick up and drop off which made it easy. The establishment is clean and staff is friendly. Candy and coffee 2 of my favorite things are offered along with cold water. They play old school The Price Is Right on their TV with episodes made before I was born. Overall a great place to trust your car with. Thumbs up. read more

Caliber Collision - Body Shops Near Me - Orange, California

Horrible communication, and they rushed my repair to the point where it is blatantly obvious where damage occurred. They neglected to check vital parts within my car that lead to me having to bring it back, only for them to keep it sitting without inspection or actual work being done. I genuinely wouldn't recommend this place to anyone, unless you are like me and it is one of the few your insurance accepts. read more

Most impressed with the service and customer service. Got updates consistently, always knew what was going on with my car. Chris and Amber were amazing! read more

I came in to get an estimate and to see if body damage had been done to my front bumper. Someone backed into my front bumper while I was parked and appeared to just damage the license plate and license plate bracket. Junior was extremely helpful. He took everything off and checked for body damage and did his best to unbend all the dented pieces. Super helpful and much appreciated! read more

Gilbert Vargas is amazing! Great customer service! Communicated with me and kept me updated on my car! Went above and beyond! Best experience ever! My car looked even better than it was! Thank you! read more

I can't say enough great things about my experience with Caliber Collision! From start to finish, their team was professional, and communicative, and exceeded my expectations. Not only did they restore my car to perfection, but it actually looks better than new! What truly impressed me was their attention to detail. They didn't just fix the exterior damage flawlessly, but they also detailed the entire car inside and out, making it feel like I was driving it off the lot for the first time. The quality of their work speaks for itself, and the customer service was just as outstanding. it's If you're looking for a collision repair shop that delivers top-tier results and treats your car like its their own, Caliber Collision is the place to go. I highly recommend them and will return if I ever need their services again! read more

The service by Rolando P. was amazing! I was a hot mess when I took my car in and he was genuinely caring and professional all at the same time. Got my car back quickly. Thanks Rolando!!! read more

I had a fender bender. It was a hit and run, someone sideswiped me. My insurance sent me to this body shop and I'm glad they did. This was one of the greatest experience and always kept me updated and always answered any questions I had. The quality of the work is amazing. They really talked to me and explained everything that was getting done on my car from what parts they were using to calibrating all the sensors. Every time I had questions, I called back and never felt like I bothered them. They were always there to answer everything I asked. From now on this is my go to body shop. Chris was very friendly and always answered my questions. They had to replace my driver side headlight, and it had a LED turn sign bulb that I installed myself and without hesitation when I asked them, they swapped it to the new headlight, other body shops would not do that and say they need to leave it the way it comes from factory. I was even worried about if they were able to match the paint because it's a special paint from Lexus and they got it spot on. Couldn't even tell the car has been in an accident. Without hesitation, I would recommend this place from now on to anyone that I know that is looking for a body shop after an accident. The customer service was amazing and everybody was very friendly. read more

Caliber Collision - Body Shops Near Me - Orange, California

After a recent collision, we took our car to Caliber Collision on Blue Ridge Ave in Orange, CA. They were great to work with from the get-go. Everyone we dealt with was professional & knowledgeable - from making initial apt to damage assessment. In addition, they were efficient & timely in communicating with our insurance company. We are extremely grateful for their great customer service. Thank you, Chris, Jonathon & Amber. read more

Zero Star for a bad / incomplete repair, and zero for customer service: 1- Poorly fitted replaced rear bumper cover, not aligned with the wheel arch on either side by 3mm, and not flush with the quarter panel on the right side; despite the fact that they charged to change not only the bumper cover, but also everything behind it. 2- The color painted on the replaced bumper cover is off and poorly match the original paint on quarter panels and rear gate. 3- Front bumper cover does not fit in the fender as it should, it looks the same as before the repair, and it seems it was never taken off to replace its support, they also charged to do that. 4- Warning lights for Airbag, Skid control, and ABS still on. I was assured by "Jonathan" that these major safety issues will be "taken care of; it is known to be caused by rear end collision in Toyotas". Assuring their ability to Fix these safety issues was the main reason I went with Caliber Collision; as other Body shops I visited before have advised that this should be handled by Toyota dealer to recalibrate and reset the affected sensors. However, as I later found out, all Caliber Collision did was erasing the Fault code(s) without doing any repairs or calibrations. An email sent to Caliber Collision regarding this major safety issue was never answered. I was brushed off by customer service when I drove back to the shop. "Jonathan" claimed that they "do not have the capability to fix it, and this has to go to a specialist at extra charges that has to be approved by the insurance company" i.e. I have to file for another claim. 5- For the cost of close to $5000, one expects a superior workmanship and customer service. Unfortunately, I got neither from Caliber Collision. read more

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Caliber Collision at 205 W Blueridge Ave. in the Cit's of Orange is truly an amazing place to get your vehicle's damage repaired! From the moment you walk in, their customer service team makes you feel valued and taken care of. The staff is not only professional but also incredibly friendly, making the entire process stress-free. The repair technicians are skilled and thorough, ensuring your vehicle looks as good as new. I highly recommend Caliber Collision to anyone in need of top-notch service and quality repairs! read more

If I could give this specific location 10 stars, I would. I was in a car accident with someone who was not cooperating with my insurance and I was having a very tough time, although it wasn't my fault. Even though my insurance had given up on her, Chris the manager went above and beyond to ensure that I received the help that I deserved. Not to mention, Amanda at the front desk was sooo empathic and made me feel like everything was going to be okay. Even if I moved away, I'd probably come back to this location specifically for them. Jonathan was great too, he did the car estimates and was very detailed and kind towards me. These people aren't just good at their jobs, they're actually great at making people feel valued. Thank you times infinity, your kindness won't ever be forgotten :) 111100000/10 would refer and recommend to anyone out there. read more

Chris and Amber are amazing!!! They took care of my daughter and me first since we didn't have a ride home. They provided us with snacks while we were there. Explained to us the whole process and the reasons why. Love getting my education on car repairs and such. Chris also gave me some really good pointers. THANK YOU GUYS! DEFINITELY RECOMMEND 120% read more

Caliber Collision - My front windshield and calibration was done in less than 3 hours. PRAISE GOD!!! - Body Shops Near Me - Orange, California

I had a great experience with the location on Blueridge. Chris, Amber and Johnathon were awesome through the whole process. Car was done quickly and when promised. Chris answered all my questions, Johnathon kept me informed each day and Amber was fantastic to talk to. I highly recommend this location for car repairs. read more

I was feeling very stressed after my car accident but Jonathan made the experience so much easier for me. Nice and friendly staff, very helpful and accommodating. I will definitely recommend to my friends and family. read more

Very impressed with the service here. Amanda was friendly and professional. The team took great care of me and my car has never looked better! read more

This review is specifically for Chris Manzo at this location. He stepped up to help remedy an issue that was not originally his. He was collaborative, communicative, and responsive. His type of client service should be the rule, but is generally the exception. And in this case, he was exceptional. Thank you so much, Chris! read more

Just dropped my car off for a repair of the front bumper... obviously accidents are not the best situations, but Sandra and Mauro made the initial encounter seamless! Water and coffee are a great addition while signing the standard paperwork. Will leave a follow up review when the car is ready to be picked up! read more

Very good work, they keep you informed all along the way. Will use them again if needed.

We had some issues with our car from an accident that had happened 8 months prior due to a different auto body shop not completing the job. We were working with insurance and trying to get our car fully fixed. We have never had a better experience than at this Caliber Collision. If you are worried about your car, BRING IT HERE! Raul the manager was quick to respond, communicated openly, and was kind. I am very impressed with their service here. We had our car in and out in less than 5 days! I was shocked of how quickly they got it done, but also not surprised. Raul is a very professional employee and he wants to make sure you get their very best. HIGHLY RECOMMEND!!!! Thank you again for fixing our car promptly and professionally. read more

Took my bug to Caliber Collision on recommendation from my insurance company. Between the misfortune of being the recipient of a "hit and run" in a parking lot to a few of my own self-inflicted "bumps in bruises", the team at Caliber Collision made her GOOD AS NEW!! She is beautiful....and was done a week earlier than quoted. And they took care of my rental return too! Really appreciate the quality and care they took into not just repairing her broken parts, but the detail of the overall car- inside, outside...down to the wheels. Couldn't be happier! read more

Caliber Collision - Body Shops Near Me - Orange, California

Jonthan was fantastic. He kept me informed on what was going on and when I asked for a breakdown of everything being done he filled me in, gave me a parts list, answered all my questions, went out of his way to fix a few small things, AND it was done sooner than originally promised. Everything was caibrated and the work was fantastic, my 4Runner looks brand new. Thank you Jonathan, you and your tech's did your job the right way and I appreciate it! read more

Great work on my car. Drives better than when I first took it in. I will definitely take it to them if something happens again

I had my car stolen and the staff and the service was SO helpful and efficient. They were very communicative and I was never left questioning the service I was receiving. They repaired my car and when I got it back, it felt like a brand new. Thank you guys! read more

Unfortunately I had an accident but the service was great the repairs on my vehicle were great. Highly recommend.