Great work removing a door ding! Amazing service, friendly interaction, and great pricing! Prompt…read moreresponse on Yelp!

A stellar experience from the start. Outstanding customer service, dent repair and mirror…read morereplacement!

Don't walk, hesitate - RUN TO BLACK DIAMOND IMMEDIATELY! Don't shop around, I promise you - these…read morefolks are professionals and give you complete red carpet treatment! I had the worst experience trying to find a body shop near me, and it's a very long sad story, but I got screwed! Longhorn Auto Body shop Rocky / took my car may 19th! Progressive paid Rocky for work, HE NEVER DID! Family emergency and then disconnected his phone and left his shop unlocked with my car and other cars there / and keys exposed in the front lobby, knowing he was being evicted! Progressive made it right, and we took it to Black Diamond. This was 2 mos of me not having my car! I almost had a mental breakdown- horrid nightmare. The minute I met the Black Diamond owner - I almost fell to my knees praising him and his staff to prioritize my car. They are unbelievable!!! Not only did they fix my car, they went above and beyond to have it done two weeks before they told me it would be ready! They CARE ABOUT THEIR CUSTOMERS!!! Texts messages with updates, every 2-3 days! Myra - was freakin unbelievable! She's the wife of the owner. She takes care business!!!! Beyond impressed with this team. My battery also needed replacement and my warranty was set to expire the day they called me that my car was ready. Their tech drove to autozone and got my battery so my warranty would cover !!! Who does that?!!! Black Diamond !!! ABOVE AND BEYOND! My prayers were answered finding them! Amazing staff and amazing work!!!! Tell everyone! I would drive out from further away just to have them work on my car. So if your in Austin or outskirts of Austin - take your car here!!!! God bless you Myra and the staff!!

They did an outstanding job on some bodywork I needed done. I reached out to them and they were…read moreable to fit me into their busy schedule, which I really appreciated. The quality of the repair was excellent -- you'd never know there was any damage in the first place. The whole experience was smooth and professional, and their customer service was great from start to finish. I explained what I needed done to Clarissa and she relayed my situation to Mayra who then provided me with a competitive reasonable quote. They even finished the job faster than expected which was an added plus! Highly recommend them if you're looking for a shop that does quality work and treats you right!

I own a used car lot. We've used them for years. They are good at what they do…read more We refer friends all the time. Paint shops are a dime a dozen but good ones are few and far between. Especially ones that aren't trying to get rich off insurance claims. This is a great place to have body work done.

They have always taken care of my vehicles, paint matched two of my cars so far and both times…read morethey've exceeded my expectations. Their professionalism and attention to detail is why i remain a loyal customer. Hands down the best around, and if ur like me and ur worried about who to trust with ur vehicle- this is the place that will keep ur mind at ease. Me and my new vehicle thank u again, I could not be any more happier!

Hi I usually hate to leave bad reviews. But I've been trying to get in contact with this company…read moreand no one gets back to me or even says hey we are super busy let me get back to you in X amount of time. I had my car in there to repair dents and no one gave any updates and I had to call or text them several times to get any response on when the cars would be done since it was done past the date they originally told me. All of this is fine for a little more time if only there were updates given. But I needed to know since we only had a rental for a few more days. And I wonder if we never contacted them as much as we did if we'd would have been waiting for a lot longer. Now I'm trying to reach someone to finish up the paint they said they would do and no one is responding. We were told someone would be coming out to our house do the paint and no one is responding. The only reason I would not come here again is the poor customer service. It really means a lot to have good customer service.

I had two vehicles dented up in the April hailstorm in Marble Falls. I picked this company because…read moreof the good ratings it had and I wasn't disappointed. Both vehivles, a Tundra pickup and a Porsche 911 were repaired to new condition. The Porsche especially was a challenge because of the difficulty in locating new tail lights but I am totally pleased with the results. There was also a screw-up on the part of my insurance agency and they paid Superior Dent Solutions twice, but got the issue rectified in short order. Their service is superb and I highly recommend them for dent repair.

Shoutout to Liberty Hill Collision. I had scuffed up the passenger side of my shiny truck. Instead…read moreof living with the painted reminder of pain, I asked Michelle Watts (512-771-2392) for help. Buffing was far better than I expected, at a great price! http://www.lhcollisioncenter.com/ Great work, quick service, great pricing. -- at Liberty Hill Collision Center.

They do great work and are very responsive to their customers. I love Sky, she is the best. I wish…read moreI could have this kind a service everywhere I go. They under promise and over deliver. They are my go to body shop.

Leander / Cedar Park had a couple of hailstorms roll through over the last couple of weeks in May…read more2025. Like most people who park outside, I received some damage to my truck (4 or 5 dents from hail). I was dreading the process I would have to go through to get my truck fix. After I received a estimate of damage from my insurance company and received my money, I started looking around to see what body shops are in the area. I found Critical Collision was only a few miles from where I live. I read all the reviews and every review was extremely positive. so I gave George a call and he was able to pickup right away. George is extremely nice and approachable. He took time to talk to me about the hail damage and the door dings I wanted to get fixed. He told me he can take care of all that and if he finds any other dings, dents or other imperfections that he would take care of those too. He told me that he would let me know when he can get my truck in and he would give me a call to schedule a time to drop it off. A few days goes by and he asks if I can bring it in today or tomorrow. I told him I would bring it in today if that still works for him. I drop off my truck and a little of 1 1/2 hours goes by and he tells me my truck is ready. Wow, that was fast! I head to the body shop and inspect my truck. All the hail damage and door dings are gone! it looks brand new. Do yourself a favor and give George a call. George saved me some money, stress and most importantly my time. Sean

BUYER BEWARE! READ BEFORE YOU GO! STAY AWAY from this place…read more"GORGE" UNLESS you want to be SCAMMED, RIPPED OFF, and left with CHEAP, SHODDY PARTS. Do not trust the FAKE reviews--they are clearly from his friends or family. This is a public service announcement: FOLKS, PLEASE STAY AWAY. He took my car, overcharged me excessively, and didn't even perform the work I paid for. Worse yet, he had my vehicle moved to someone else garage for repair. This is dishonest, unacceptable behavior. YOU HAVE BEEN WARNED.

I recently had my car repaired and i couldn't be happier with my entire experience. I had some…read moredamage done to my car previously and i could clearly see where the insurance body shop had not done it correctly. As soon as Frank looked at my vehicle, he said what the other body shop did not do correctly. I knew he knew what he was doing AND he had expectations like mine. The entire process was super easy and I would tell you to never go anywhere else. Thank you to the entire 360 Auto Group staff! Job well done!

Great customer service, communication, price and etc…read more Went above and beyond to meet me on the weekend when closed to get me my belongings that I had painted by them. The paint job they did was excellent. Not a single complaint all around!