Today I took my car into Rock Collision after it was damaged in a parking lot earlier that same day. I was especially upset because this was the exact area that Rock Collision had repaired for me just a few months ago.
When I called, they immediately told me to bring it in so someone could take a look and see if anything could be done, maybe even buff it out. When I arrived, Frankie came out personally, buffed out the transferred red paint, and made the damage look so much better. He also pointed out two small spots where the paint had chipped and explained that they would need touch-up paint. He even told me exactly what to ask the dealership for and said that if I didn't feel comfortable doing the touch-up myself, I could just bring it back and he would help me with it.
This level of customer service is rare these days. Rock Collision truly cares about their customers, takes pride in their work, and treats people with kindness and honesty. It's refreshing to do business with a company that is both highly skilled and genuinely compassionate. I highly recommend them to anyone needing collision repair or body work. read more