Cancel

    Open app

    Search

    Caliber Collision

    4.3 (480 reviews)
    Open • 7:30 am - 5:30 pm
    Updated 3 weeks ago

    Services - Caliber Collision

    Bumper repair

    Collision repair

    Dent removal

    Caliber Collision Photos

    You might also consider

    Recommended Reviews - Caliber Collision

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    Reviews With Photos

    What they installed. Not how the car was purchased with the same color of the vehicle.
    Rafael G.

    Had Caliber (Chino) take in my 2022 Tesla Model S. They then towed the car somewhere in Orange County where that location specializes in Tesla repairs. Had my entire front bumper pulled off by a driver and needed full repair. They took the car and repaired it in about 10 days or so. When I was told to pick up the car the car was in route being towed. Waited for almost 1 hour. They then failed to install the front license plat bracket. I told them about it and they sent a tech to my house and put a bracket not fully painted similar to how the car was sold to me from Tesla. The tech adhered the bracket which is at least 4-5 pounds with double sided tape. The license plate and the bracket fell about 1 hour from the time it was installed. I complained to the person who managed the claim (Ismael) said it would be taken care of right away. So far I've been waiting for almost 2 months to get it done right. Not happy with the service nor level of professionalism. Expected way more than this from Caliber.

    Natalie G.

    This location has been one of the most frustrating experiences I've ever dealt with. I got into an accident in December and had to bring my car back seven times over two months, and the worst part is they never even fixed the actual issue. Every time I picked up my car, I was told everything was fixed. Multiple people lied to my face about repairs being completed, only for my bumper to start coming loose again shortly after leaving. It felt like I kept getting the runaround every single visit. At one point, I left my car there for a full day because they told me they needed more time to properly fix everything. When I came back, I later found out they had hot glued my bumper back on instead of actually fixing the problem. Meanwhile, the real issue was my headlamp, which they never properly addressed. They also kept saying their work was covered under their "warranty," and during one visit they told me they were going to fix it under warranty. They had my car for about 25 minutes, told me it was fixed, and sent me on my way. Eight minutes into driving, my bumper started falling off again. That's when I knew nothing had actually been repaired. What also doesn't make sense is that when I contacted my insurance, they told me I should leave my car there for the entire day so the shop could properly fix it. But if they supposedly fixed it in 25 minutes, why did they previously need my car for a full day? The whole situation just didn't add up. I even took my car to another shop for a second opinion, and they pointed out missing screws and poorly installed aftermarket brackets that weren't aligned correctly which explains why my bumper kept falling off in the first place. On top of everything, they wouldn't even let me speak to a manager despite me asking multiple times. It wasn't until my uncle came in with me that they finally allowed me to speak to someone. I also honestly felt disrespected as a woman, because my concerns weren't taken seriously until I had a man there advocating for me. After seven visits, two months of back and forth, multiple promises, and their so-called warranty repairs, the issue still wasn't fixed. If I could give this place 0 stars, I would. This has been nothing but a headache and a waste of time. Avoid this location at all costs.

    See all

    15 days ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 day ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 days ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    6 months ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 2
    Photo of Jack O.
    0
    30
    18

    2 months ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alex C.
    242
    12
    11

    8 months ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nick Q.
    91
    17
    0

    1 year ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Lincoln at Caliber Collision was professional, communicative, and efficient. Great service and quality work. Highly recommend.

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    6 months ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Great service and communication from the staff. Everyone there is very helpful and friendly. Very happy with the quality of the work.

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Good service and great work on car work friendly staff and also reliable/ reasonable to help my accident needs

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    The service was very smooth and fast. I highly recommend this place and they will take care of you well.

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jordan P.
    56
    26
    21

    2 years ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 3
    Thanks 2
    Love this 0
    Oh no 1

    1 year ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Amazing job for the 3rd time in 15 years. Thank you. Great customer service by Jorge, Alissa and Tiffany.

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Community Manager

    Community Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 12

    Ask the Community - Caliber Collision

    Review Highlights - Caliber Collision

    “Fabian was very professional and courteous in explaining what would be done and an estimated 2 week turnaround.”

    Mentioned in 36 reviews

    Read more highlights

    You might also consider

    Collision One - Driver side bumper before repair.

    Collision One

    (143 reviews)

    I have asked Collision One to repair several scratches and I couldn't be happier with the results…read more From the moment, Glen, the owner, arrived in our place he was very professional, honest, and genuinely committed to providing top-quality service. The scratches on my car were noticeable and bothering me for three weeks but Glen made my vehicle look like new again. His attention to detail, craftsmanship, and dedication to customer satisfaction exceeded my expectations. The paint matched perfectly, and you would never know there had been any damage. What impressed me most was the excellent communication throughout the process. Glen took the time to explain everything clearly, provided a fair price, and delivered exactly what he promised. It's rare to find a business that combines outstanding workmanship with such exceptional customer care. If you're looking for a trusted, reliable, and highly skilled mobile auto body shop to repair scratches, dents, or any cosmetic damage, I highly recommend Glen of Collision One. Glen truly takes pride in his work, and it shows in the final result. Don't waste your time looking elsewhere; Collision One is the place to go if you want your car to look showroom-new again! Thank you so much, Glen for your amazing work!

    Glenn was awesome! He responded immediately to my quote and his availability was next day. He…read morearrived as scheduled and completed the repair to above standards. I am very pleased and grateful to work. He kept me informed and his completion time was on time as stated. He is very professional and knows what he is doing. I can't even tell the repair was done because wit looks as good as new. He was almost one of the cheapest quotes, but his quality speaks for itself. I have saved his contact information just in case I need him for a future repairs. Thank you again Glenn!

    Reyes Body Shop - CAR:
08 MITSUBISHI LANCER

    Reyes Body Shop

    (111 reviews)

    Great service. Got rear ended and I was stressing about how i would get the car fixed within a time…read moreframe. Found Jorge on my maps and I can't express how grateful I am for him and all the other workers. Also, ruben was such a help. The damage looks like nothing happened. DEFINITELY RECOMMEND. Got my damage taken care of within 4 days. EXCELLENT service. Would definitely be returning!

    My experience with Reyes Body Shop has been beyond my expectations and that's without even having…read moremy car worked on yet! Imagine that Jorge has been incredibly kind, patient, and understanding. I'm working with what I'll honestly call a humble budget, so my repair isn't something I can take care of all at once. My plan is to save money and collect the parts as I'm able to, and Jorge has been completely willing to work with me along the way. I have a 2011 Honda Pilot with high mileage, and I know it may not be worth much according to the Blue Book, but it's worth so much more to me. I'm trying to take care of it in the most realistic way I can afford, and having someone like Jorge who is willing to answer my questions, be patient, and understand my situation has meant a lot. But what I really want to highlight is the customer service. I drove into Reyes Body Shop feeling pretty low and overwhelmed about my car and my situation, and Jorge genuinely helped lift my spirits. He didn't make me feel like I was wasting his time. I haven't even had the repair done yet, and I already feel confident that I chose the right place. That says a lot. Thank you, Jorge, for treating me with kindness and respect and for being willing to work with me as I save and gather what I need. That kind of customer service is rare I'll definitely update this review sometime in the hopefully near future once I'm able to get the repairs done and sharing how the rest of my experience goes!

    Upland Auto Body & Collision - Your vehicle is ready, looking the same or in many cases better than it did before your accident!

    Upland Auto Body & Collision

    (455 reviews)

    Honesty, professionalism and reliability is what you get from here. What more can you ask for?…read moreWhen you hear that your vehicle doesn't need more than other businesses were making you believe it needed, and get it to look just as new, that is where you want to go, and Upland Auto Body is the go-to spot for your 4-wheeled baby. Maribel is extremely kind and super responsive. I messaged her photos of the vehicle via Yelp, and seconds later she responded with the most reassuring & professional approach that made me know I could trust them off-the-bat. A scrape corrected at the best value. Highly recommend! Gonna be referring fam & friends & coming here if my baby ever needs re-beautification!

    This review is long overdue. I finally have a little time and I want to say Thank You to Maribel…read moreand the entire team at upland auto body. My experience was top notch from the very first phone call to this day. I was looking for a place that does quality work yet work with me to stay under a certain price because I didn't want my vehicle to be deemed a total loss. Maribel worked with me and let me tell you, I have no regrets. Customer service is exceptional. This girl will go above and beyond to make sure everything is perfect. The body work on my car is flawless and the paint is quality with a beautiful shine. I appreciate you Maribel. I will refer everyone I know to you and will be a loyal customer forever. For those of you looking for a good collision repair. No need to look any further. This is it.

    Caliber Collision - bodyshops - Updated September 2026

    Loading...
    Loading...
    Loading...