My car was T-boned in an accident and I called around a bunch of places before finding Friendship…read more The very first thing I loved was how responsive they were over the phone, and Troy even responded to my initial inquiry through Yelp to help me get an idea of what I needed. And even when my insurance wasn't working with me, Troy sat with me and explained every step of what he'd do to fix my car and how much the whole job would cost down to the penny, and then charged me exactly that. He even respected my request to just get a quote on the mechanics damage only for right now, and I can get the aesthetics fixed later. I can not recommend a more honest and caring place to get your car worked on. The whole team here is super helpful and when I come back to make my car pretty again, I am looking forward to seeing them again. (And finishing our conversation on BBQ recommendations in the area.)

I want to first say this is the most professional and courteous body shop I've ever been to. The…read morecustomer service and quality of work is A plus. I dropped my 2019 Audi off early in the afternoon to have my front grill replaced with an upgraded version. Upon arrival Nicholas explained the cost and process to me. I had my son with me and he arranged for them to drive me back home which helped a great deal because I didn't have take a uber. They had my car for about a day Nicholas called me and provided updates as needed and he called me as soon as the car was done. I arrived about 30 minutes later to get my car and I couldn't be happier with the job they did. My new grill looks awesome and everyone at Friendship was a pleasure to deal with. I will definitely recommend anyone needing body work and if I need anymore work done in the future I'll be back! Thank you again to everyone at Friendship! P.S. my car was clean when I got it back another plus!

Honest, fair, great communication and did great work. Provided detail written quote and walked the…read morevehicle when completed to make sure I could see all the work that was done and was satisfied.

My 84 year old mother got into a wreck and needed her car repaired. I can't even express adamantly…read moreenough how much I recommend this business. From start to finish, they took such great care of her. We scheduled a time to get an estimate. Brian took his time and talked my mother through the process. I appreciated that he told her getting parts in could sometimes cause delays. He gave her the worst scenario time frame and then said they would hope to be finished sooner. Bryanna was in constant communication with us. Her text updates kept us in the loop and let us know how things were going. They had a problem getting the insurance adjuster to respond to them to get the work started. They communicated this to me and I was able to reach out to my mom's agent and get the ball rolling. Had they not let me know we could have still been waiting. I am thankful for the quality and integrity that this business displayed through the entire process. Her car looks great and they made dealing with them so very easy. If you have a car that needs repaired, do not hesitate to reach out to Georgia Paint and Body. You will be so glad you did.

Crash Champions (formerly Service King) on Buford Hwy in Cumming, GA, is ! My back door wouldn't…read moreopen, and three other shops insisted I needed a new handle, switch, and wiring--trying to charge me for unnecessary repairs. were honest, professional, and didn't take advantage of me as a lady, unlike many places that overcharge women. They quickly found the real issue--a loose screw--and fixed it for free! It's rare to find such integrity in auto repair. Highly recommend them for , service!

Shawn and is team did an amazing job repairing my truck. They were very professional and extremely…read moregood at keeping me informed of the repair process complete with photos. Quality of the work was impeccable. Highly recommend this company.

My husband has used Team Ryan for many years for all of his work trucks. I called recently to ask…read moreabout some squeaking of my breaks, confused because it's basically a brand new car and the dealership said it's fine (but no explanation). I called and explained and spoke with Danny. He was very welcoming and explained what could be happening (without making me feel dumb) and was more than happy to get me scheduled to ensure what he thought was correct. They always take great care of my husband's truck and when my car needs to be serviced I'll bring to them as well because of the great customer service over the phone.

I am writing this review as a severe warning to anyone considering Team Ryan for their vehicle…read moremaintenance. My recent experience here was not only a prime example of unethical billing but also a horrifying instance of mechanical negligence that nearly cost me my life. ​Initially, their inspection report stated that I only needed to replace my rear brake pads. However, the final estimate and invoice heavily inflated the scope of work, charging me for rear brake pads, rotors, and a brake fluid exchange. ​The real nightmare began a few days after I got my car back. While driving, a brake caliper bolt completely fell out. This is an absolutely unacceptable and fatal error for a mechanic to make. Due to their incompetent work, my brakes failed, and it could have easily resulted in a deadly accident. ​I managed to slowly and carefully limp my car to a nearby, different auto shop to get it safely re-attached and repaired. When I contacted Team Ryan to demand a refund for their botched brake job as well as the emergency repair costs from the other shop, their response was completely absurd. They agreed to reimburse the cost of the emergency repair but blatantly refused to refund the original brake job, claiming that "the work was already done." ​They charged me for unnecessary parts, performed incredibly dangerous and sloppy work that endangered my life, and still felt entitled to keep the money for the labor they completely botched. ​If you value your safety, your life, and your hard-earned money, do not bring your car to Team Ryan. This is not a shop you can trust. ​[UPDATE in response to the owner's reply] ​It is terrifying that you publicly classify leaving a brake caliper bolt loose on a heavy vehicle as mere "human error" rather than "severe negligence." Failing to properly secure a critical life-safety component is the absolute definition of negligence. ​Yes, you paid for the secondary shop's emergency repair--but only because your botched work left me stranded with an imminent catastrophic failure. However, you conveniently left out the fact that you are STILL refusing to refund the nearly $1,000 I paid YOU for the original, dangerously defective brake job. ​"Standing behind your work" should mean fully refunding a service that actively put a customer's life at risk, not just paying off the emergency fix while pocketing the money for the failed job. My warning to other drivers stands: Avoid this place.

This body repair shop is located on exit 14 right off GA 400 behind the Holiday Inn Express. It's a…read morelittle confusing to get to, because you do not see the building from either of the main roads; Market Place Blvd or Buford Hwy. You have drive through Lowe's parking lot to get to the Holiday Inn Express Hotel and then drive through their parking lot to get to this body shop. Nonetheless, I kind of like how it's tucked back behind other buildings away from the main roads. I had to have the front my car repaired because a deer ran out in front of my car while I was driving... messed up the entire front bumper, the grill, head lights and slightly bent part of the front right side of the car above the front right side tire (as seen in the pictures attached). I immediately filed a claim with my insurance and then looked up covered collision shops in the area. Caliber Collision came up as the number one recommended body repair shop, so I went ahead and booked an appointment for an estimate. When I showed up for my appointment, I checked in and waited for about 15 minutes. Mike Dressel, the Service Advisor, inspected our car and was very sharp, honest, friendly and understanding! He pointed out as much as he could to me while he inspected the car, so that I could visually see what damages had actually occurred and needed to be repaired/ inspected further. This process took about 5 to 10 minutes. Once he finished up inspecting we went back inside where he drew up the estimate. He went ahead and forwarded the estimate over to my insurance, so that they could see what the amount would be to get our car repaired. Because of Mike's friendly and professional attitude, my wife and I decided to go with Caliber Collision for our repairs. It also helped that they were ranked #1 in the area by USAA! The repairs took less then a week. The thing we loved most about the whole repair process was how much this shop kept us up to date through text message. They let us know when repairs were coming to an end and then the estimated date of completion. The next text we got was that our car's repairs were complete and ready to be picked up! Very smooth and easy process with this repair shop to say the least. If you are looking for a repair shop to take your car in for repairs, THIS IS THE SHIOP! I hope to not have another repair, BUT if I do, I will gladly take my car here, because they did an excellent job as seen in the pictures attached. Keep up the excellent work, quality and customer care you guys. It is appreciated!

If I could do negative stars, I would!! I got into an accident on June 28, my car has been at…read morecaliber collision since July 1-2. I have been getting constant texts saying that it will be ready on July 31st. Today is July 28th and I received a text at 9am stating my car is "nearing completion". Then I get a text at 11am saying the completion date has changed from 7/31 to 8/18. There has been no communication from the shop so I called and they stated the date changed cause my frame is bent. I asked why I'm being notified just now about this and it was because they are "slammed with cars and my vehicle slipped through the cracks". They also stated they had talked with my insurance and when I talked with my insurance they had NO communication from the repair shop since July 10th. Awful service. Awful communication. Text attached from repair shop.

Throughout the entire process of repair I was kept informed about status and progress. Easy drop…read moreoff and pickup. The staff was helpful for all my needs. Dropped my wife's vehicle off as I picked my vehicle up. Couldn't ask for anything more. Will continue to use as my service provider. Have used Mundys for various projects.

I was involved in an incident on October 26, 2024…read more After a few attempts to use a preferred partner shop of Auto Owners, I was forced to select a shop of my own. I chose Mundy's Collision in Lawrenceville, GA. The initial "parking lot estimate" was done by their employee, Pam. This estimate was for replacement of the driver's quarter panel for $7,200. At this point, I submitted my vehicle for repairs under the premise that they would work with Auto Owners to indemnify me to my pre-accident condition. Shortly afterwards I received a call that repair of the quarter panel was possible instead of replacement and that a supplement payment of $3600 would be sent, in addition to the initial $1400 photo estimate from Auto Owners. I thought the supplement was excessive, but they already had my car and I had no other option but to proceed with this shop. I began to receive updates from the shop about the progress on my vehicle throughout the following weeks. It was there for a little over three weeks. I was given a call on 2/28 that the vehicle was ready at a total of $5018 that was due by me. I took an uber to the shop to pick it up because their employee, Dylan, assured me it had been calibrated and tested and was ready to go. I immediately noticed that it was obvious the vehicle had been in an accident and been repaired. You can see the paint doesn't match correctly and there is more metallic sparkle in the quarter and certainly not worthy of the $5,000 price tag. Michael came outside to deal with my feedback and became defensive when I expressed that I did not see the 55 hours put into the repair. I decided to move on from the situation and pay the balance due. Inside the office, Michael says "I don't why you are upset, it's not like this is out of your pocket". I was outraged and was expecting quality and accurate hours spent on the repair, regardless of who paid for it. As soon as I attempted to drive off, suddenly 2 brake lamp warning lights went off. This was after I was charged for over $650 for vehicle inspection. Dylan arranged an Uber for me to go back home for work, which I appreciated it. Coincidentally, the Uber driver said she had a similar experience of Mundy's inflating invoices. I returned to the shop before closing with my counterpart for support because I felt I was being bullied. Ivis (original service writer) came out to deal with me and admitted to manipulating the invoice so the car wouldn't be "totaled." At this point, a man came out and told us to come inside, who later said his name was Dustin (assuming manager). Ivis and Dustin stated they had "moved funds around" to get the insurance company to pay for the necessary work. Then they tried to justify their fraudulent activities by saying they saved my car from being totaled. In actuality all they did was fluff the invoice and did not even fix the car properly. Dustin was condescending towards me and repeatedly asked if I am in the body shop business. Finally he asked what he can do to make it right. I replied that I want a corrected line by line invoice of the work that was actually done, including the actual labor. There is no way this repair took 55 hours. I asked if the labor cost would be refunded and He said absolutely not. In the lobby, Dustin became more aggressive and was very close to my body, telling me take my keys and leave after asking me if I had "checked out." Mundy's Collison never provided me with an itemized list or had me sign off on their additional repairs for the supplement. The final invoice has so much work that was not necessary or even done. I can pinpoint each item. A search of Google reviews shows that this is a common practice with this shop. Countless tales of unnecessary repairs being written up and work not being done properly are there out there. On the following Monday, I was give a refund check of $318. Upon checking another revised, edited invoice, the service writer added details of the shop "discounting" their rates and adding the repaired brake lamp to make it look like they had lower their costs to fit the final bill of $5108.

hit a deer on the roads went hear and they did a good job on my car everything looked brand new…read morelike it was never hit and they even fixed my front fog lights for free which were damaged from a different incident highly recommend

I hadn't driven my car in over three years, and when the old AC compressor broke, it snapped the…read morebelts too. I called around for quotes, and every shop was either booked for weeks or wanted over $400 -- until I remembered Lucky's Auto Shop. They gave me a great deal, got the work done fast, and went above and beyond. One of the guys even fixed my wife's broken bumper just to be kind. They've always been honest, transparent, and genuinely helpful. I'll never go anywhere else -- Lucky's is the best!

Dear Roderick This…read moreis with a heavy heart. I have been a loyal customer and how I have treated this last experience will make it my last. October 24th you picked my car up with me explaining the circumstances as well as one could do. I explained everything as detailed as I could. Not once did you mention that you had customers lined up and it would be over 2 weeks out. I showed you the engine when you picked up payment and also explained I am waiting on a transmission and I would need it back quickly. I was quoted a week. I left you alone and let you work. I followed back up based off what you said, and you explained you need it longer and you had others in front of me as well as working another job. This was explained after you had my car at your location I have a shop that can back me up on this and explain that this car was not heavily rusted at all. The only thing that we needed to paint was the engine bay nothing more. I tried to stay in contact with you along the way because I explained I needed to get this engine installed so that if there is a problem, it's under warranty and it does not expire. This job lasted 2 weeks and the towing was supposed to be included. You never told me that you did not have a trailer to haul vehicles. I did not find this out until the day of when you said it was supposed to be complete that you could not get a trailer. Then, you rushed with my car, don't worry I'll post the pictures of the engine bay and the communication that we had via text. The way that you treated me was unfair and completely unprofessional and I am so embarrassed that I gave you any work. I hope this gives warning to anyone that reads this. This relationship has been probably over 4 years that Roderick and I had and is now down the drain.

Rod has had my mother's car for over three years. The car is now in horrible shape. Missing a…read morewindow will not crank the list goes on and on. So disappointing. Do not trust this man with your vehicle.