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    Caliber Collision

    3.2 (20 reviews)
    Closed Closed
    Updated a few days ago

    Services - Caliber Collision

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

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    Michael F.

    Had my car repaired here back in December of 2020. The bowed down to the insurance company and let the insurance company dictate on how to repair the car. By doing that they tried repairing the parts and not replacing them. And they used the wrong parts on the the car. After going back and forth about the issues finally back in January got them and the insurance to redo the work and replace the parts. But as of now the end of March no repairs have been done. I have personally had to remove over spray off parts of the car because I can't even get them to take the initiative to at least make that part right. The paint is starting to chip 4 months later. MY ADVICE IS TO STAY AWAY they don't fight too fix the cars right the first time. And they will argue with you over the customer satisfaction claim. Unfortunately my car not looks like it was repaired in a backyard garage and not in a professional shop. Poor workmanship Poor quality in the end

    Y'all did a great job on my truck...
    Gary B.

    Awesome Awesome Awesome! These guys are great. Robert gave me an initial estimate of 6 weeks to repair my truck. They knocked it out in 4 weeks. It looks better than before I had the wreck. Can't say enough good things about Robert. He kept me informed the entire time.

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    1 year ago

    Poor customer service. Did not keep customer informed of vehicle progress. Awful experience at this location.

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    1 year ago

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    2 years ago

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    6 years ago

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    Review Highlights - Caliber Collision

    Eric and Juhley communicated the update on the status of my vehicle from the beginning to the end.

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    Hendrick Collision at Mall of Georgia

    Hendrick Collision at Mall of Georgia

    (24 reviews)

    Was last month I discovered scratches down the side of my car & no idea who did it…read more Insurance calls this a hit & run so unfortunately my full deductible applied- OUTCH!! I made an appointment to take the car in, they took it right away & said it would be done in about a week; repaint both doors. I asked if the shop could do some minor touch ups to the scratches as well, and my guy marked them & said no problem. In the touch ups the shop made a bigger chip in the paint resulting in the hood being taken off & repainted. They did it, explained the situation & it was no problem except the extra week in the shop. All good, very communicative & kind. The front desk team could have been more friendly, but otherwise a good experience. Located beside Gwinnett Place Honda, you can see the building clearly marked Colission Center as you pull in from the road. They have Enterprise Rental inside the building as well- nice folks there too. I hope you never have to visit them, but if you do... be patient & they will take care of everything!

    Unprofessional! I…read morehad my wife's 2017 Honda Accord worked on by them last summer at the recommendation of the insurer. Brian Anderson was our rep. Upon "completion" of the work, he had to take the car back 3 times because he gave us the keys to drive off, but before driving off, we saw they didn't put the decals/badges back on the vehicle, then we noticed they had numerous scratches all over the sides of the vehicle's clear coat that had to be buffed out, and finally, because there were multiple clear coat bubbles on the new trunk. Finally Brian tried to guilt us into taking the vehicle with the bubbles, as he said we would need to bring it back and drop it off to have those fixed while saying "We're just not going to be able to make you happy" after receiving over $12,000 from the insurance company to fix the vehicle. I filled out their survey and it accurately reflected the quality of work as well as the unprofessional comment. Fast forward to this week, we had another vehicle involved in a wreck. Per the insurance company's recommendation, we took it to Hendricks for an estimate. Lucky me! I got Brian Anderson as my rep again. I asked him that if they do the repairs, I wanted assurances that the paint would not contain bubbles on this go around, as it's a new vehicle. He responded that he can make sure that it won't but they won't be able to make the lines perfect. He then wrote the estimate for $2700 plus another $600-&1200 for ADAS calibration. Went to get a second estimate, which came in at $4500. Called Hendrick to schedule the drop off and Brian informed me that they were declining to take the job without providing a reason. I called and spoke with the manager, Clint who then informed me that it was because I gave them a low review on the previous work. He said a low review prevents their guys from getting bonuses. In other words, these guys are trying to suppress honest reviews and complaints, instead of taking action to train their workers to remedy and reduce future customer service issues. Additionally, it looks like they purposefully wrote the estimate on the new vehicle low and against my explicit instructions, sent it to the insurer, in what looks like an attempt to try to make it a headache when getting the repairs because of the cost difference for the actual scope of work. My recommendation is to STEER CLEAR of this shop. Their dealings are unprofessional, and frankly petty and vindictive.

    Fender Bender's Autobody & Collision Repair - MAIN OFFICE IS NOW LOCATED IN BAY 6 AT THE OTHER END OF THE BUILDING NEXT TO PRO TREE...

    Fender Bender's Autobody & Collision Repair

    (13 reviews)

    Mr. Anthony is a gentleman and a professional through and through!…read more Someone backed into my car and I called looking for an estimate to get the dent popped out. I used the Yelp feature to send pictures and received a reply shortly after suggesting an in-person estimate. I called and left a message to schedule an appointment, expecting to wait a couple days before even getting a callback. Imagine my (pleasant) surprise when Mr. Anthony called me back within a few minutes! (Green flag #1) I was told to come by Sunday between 8am and noon (green flag #2). I pulled up at about 11am and Mr. Anthony came out to take a look. The business page says "No job is too big or too small" and they stand on that. One thing I really appreciated is that he included me in the process. He simply asked whether I was looking to have the whole fender replaced (I wasn't), went inside and got his tools. It was that easy. No overselling. No overcharging. No frills. Just an honest gentleman who saw a small job, as it turned out) and made the time to do it. Yall. I drive an old Toyota and have interacted with my share of auto/body techs, honest and dishonest. Mr. Anthony was communicative, timely and very fair! I won't hesitate to come back.

    Overall experience was great. I received an inspection and quote on the spot. Anthony was extremely…read morepersonable and knowledgeable. He walked us through the entire process in order to make an informed decision. I didn't feel pressured to make a decision or hassled on getting the work done. Any unexpected delays were communicated and solutions provided to ensure the work was completed on time. Quote and actual cost was accurate with no surprises or up charges at the end. Great establishment to work with and highly recommend.

    Caliber Collision - bodyshops - Updated May 2026

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