The long back glass on my 2002 Suburban was broken. They found the glass I needed, even though…read morethere weren't many available. Quoted me a price and made an appointment right there on the spot! I had to bring my car in early, and it was raining. They moved my car under the cover so it wouldn't get wet inside. The glass was installed quickly and efficiently. The best thing to me was that they had vacuumed up all of the glass out of my car - That was above and beyond in my book. I really appreciated that!!

Quoted price to replace Honda Odyssey 2023 cracked windshield and re-calibrate its camera was over…read more$1000 versus dealer-recommended company price of $680.

I am extremely pleased with the service I received. The quality of work was outstanding, and the…read morevalue provided was excellent. They replaced my front bumper on my 2025 Ford Explorer ST Line, and the results exceeded my expectations. The service requested was completed with great attention to detail. I also truly appreciated the clear and consistent communication from Nick. He recognized the value of my vehicle and reassured me it would be handled professionally by their service department. They absolutely delivered and did not disappoint. Thank you, Caliber Collision North. I would definitely choose your team again for any future vehicle needs!!!:)))))

NEVER USE THIS BUSINESS!!!! I have a $105,000 car that they aboslutey RUINED! They Drove my car…read morewith no oil in it, and locked up the engine. I paid $30,000 to replace the engine. NOW that I have replaced the engine, I have learned that they tried to jump the car to get it to turn back on, and they FRIED all my electronics/computers in my car, and am having to get that replaced now, which is an additional $6,000. This repair shop took NO accountability for their actions. They said they didn't do anything to my car, yet the odometer said otherwise. When they receieved the car, they KNEW the engine had no oil, due to busted pipes, and I had the odometer at a certain mileage when I dropped the car off. When Caliber Collision sent my car to BMW, their estimate had it MORE than a mile MORE than when I dropped it off. WHICH PROVES THE DROVE THE CAR WITH NO OIL, WHICH RUINED MY ENGINE TO THE POINT IT HAD TO BE REPLACED. Now that I had the engine replaced, new spark plugs, and new $2,000 battery put in, I am now needing all computers and electronics replaced. I AM OUT $36,000 (mind you, I've paid cash) ON REPAIRS TO THIS CAR, which only $7,000 were body parts, and the rest were damages Caliber Collision caused. I WANT THEM TO BE HELD ACCOUNTABLE. Please whatever you do, do NOT take your car to this repair center. ESPECIALLY if you own an expensive car. I drive a BMW M4 Competition Convertible. MY CAR IS RUINED AND TOTALED. THEY totaled my car. HORRIBLE, HORRIBLE, HORRIBLE. PLEASE stay away!

Outstandin, professional, fast ser ice at very competitive pricing. Highly recommend.read more

Today I needed a windshield replacement and didn't have a lot of time to get it done…read more I called at 8:30am and gave the guys my Texas License Plate number and they made sure they had a windshield replacement for my truck. They did! I was then given the option of 3 different appointment times for today. I chose the 10:30am slot. I arrived at 10:25am., they took my keys and within 30 minutes my windshield was replaced ! Not only are they quick, they are friendly and a pleasure to do business with. If you need a windshield replacement, go to AutoGlass Express.

Poor work ethic refused to give money back drove halfway there with cracked window just to tell me…read morethey didn't have it in the truck they supposedly ordered it in owners Jake and Blake both very sassy men Jake was complaining to me about his life family job when I didn't care about any of those excuses I just needed my money back to this day I haven't gotten anything after saying they'd send it to me later that day worst ever

READ THE REVIEWS!!!! My situation is much like another one…read morei read. Long story short. Called, got quote, said yes, was to get the job done before noon and did not arrive at the house till after 6 that evening...mind you it's dark...asked if I was going to take it to get tint and I said yes, he said he can do it for a few bucks more, I said yes. He said that evening that bc it's dark check the tint in the daylight and if there was any bubble or mistakes let him know and he would fix for free. Next day checked and there were bubbles and did not match the other front window and did not place the window buttons back on correctly. Texted him and he would come out to my job and fix and then never saw him or heard from him.

Started my windshield replacement order online. Only complaint here is a lack of transparency in…read moretheir quoting program. Most costs are known early in the process but don't show up til later, when scheduling. Finished my order and scheduling thru the chat feature. On the day of my appointment I learned the online discounts did not get added during the chat order completion. The technician, Michael put me in contact with Rhonda who made things right with the order, getting the price even lower than my expectation. The technician, Michael called in the morning to shorten my time window. When he wasn't going to make that window, he called to ensure I was aware. When he arrived, he was pleasant and got right to work. He explained things when I asked and finished in a reasonable amount of time. He explained immediate care instructions and easily handled payment on site. In the end, a good experience. Thank you Michael and Rhonda!!

Had passenger side vent window on a 2018 Honda Fit replaced. Quoted price of 301.83 (in writing)…read more Actual cost 419.94. Technician stayed in touch with appointment updates but was 45 minutes later than originally estimated time. He also left glass shards on windshield, car interior, and ground beneath work area. Technician also left carboard window packaging in the bed of a nearby truck. They did not install the specified window trim as the technician reported that it was unavailable and/or would take a long time to order but I was assured that the repair would function as designed and the missing trim was only an aesthetic issue. I'm fine with that as long as it is guaranteed. I'm generally not one to complain as I typically expect to be disappointed by the service and work ethics in today's world, but this was a really poor performance by a seemingly squared away company. They won't have another chance with me. Next time I'll go somewhere else even if it's less convenient and more expensive.

Excellent service, very nice people!!! Had to get a chip fixed in my windshield and they got me in…read morethe same day I called and got me done in less than an hour. Reasonable price! Easy to find (using google maps) a little off the beaten path, but if you're in between Lindale/Mineola/Swan and Tyler and don't want to go to Tyler, this is your place!

I got into an accident while traveling from Dallas, TX to Shreveport, LA... A semi had a blow out…read moreand the car in front of me ran over the tire and my windshield caught it while I was going (the speed limit is 75 in TX!!) 79 mph... Needless to say I was stranded and in need of a windshield! Glassmasters went above and beyond and did everything they could to help me out of this horrible situation. After everything, dealing with being stranded on a Sunday, the insurance company and the police, Glassmasters was the best part of the experience. I called every glass company in the area and not only were they the quickest, they were also the cheapest! I highly recommend them!!