I needed a new windshield. Called and was scheduled for 2 days later. The rech came today and was…read morefast and friendly. He did excellent work.

From the owner: Serving Longview, TX and the surrounding cities, get expert auto glass repair brought to you by…read moreCaliber Auto Glass mobile auto glass replacement services that come with a National Limited Lifetime Warranty and recognized as one of Forbes' 2026 Best Large Employers. We can take care of chips, cracks, and perform windshield replacements as well as any auto glass replacement. We make it quick, easy, and handle all claim processing for you, too. Have driver-assistive safety features on your vehicle like Pedestrian Detection? We have top-of-the-line ADAS Calibration services to make sure those features are well-tuned and ready for the road.

They are very efficient and friendly. Got right in right away. We will definitely recommend them.read more

Great Service, very accommodating just call ahead and they can usually get your windshield chips…read morefixed while you wait. Lady the works in the office very nice!

The long back glass on my 2002 Suburban was broken. They found the glass I needed, even though…read morethere weren't many available. Quoted me a price and made an appointment right there on the spot! I had to bring my car in early, and it was raining. They moved my car under the cover so it wouldn't get wet inside. The glass was installed quickly and efficiently. The best thing to me was that they had vacuumed up all of the glass out of my car - That was above and beyond in my book. I really appreciated that!!

Quoted price to replace Honda Odyssey 2023 cracked windshield and re-calibrate its camera was over…read more$1000 versus dealer-recommended company price of $680.

Had to get a windshield for my car and was so scared it was going to be a fortune right but I…read morecalled different places and auto glass CONNECTION was the cheapest around!! John the owner showed up early like he said and was done so fast and it looks amazing!! He was very friendly and a great windshield guy!! Thanks auto GLASS CONNECTION

They ordered my window and had it installed in just a few days. They even came out to my office to…read moreinstall it while I was at work! Awesome.

Today I thought I had received an after Thanksgiving blessing or maybe an early Christmas present,…read morebut now I realize I received BOTH! I needed a windshield gasket reinstalled after my vehicle painter had not properly reinstalled it and it was flopping around in the wind. Ace Auto Glass agreed to look at what could be done. They found the gasket was of the type that should be applied to the windshield glass BEFORE installation. The expert technician showed me that he could trim a lip off of the gasket and then glue it into the groove. His creative suggestion worked like he said. But here is when the blessings occurred - the great work was done at no charge! The kind folks at Ace Glass happily sent me out with a grateful smile on my face. Thanks for good people with kind hearts.

Billy and entire staff was helpful and professional. They were very responsive and answered all my…read morequestions and worked with me to find reasonable solutions. Would definitely recommend!

We used this company twice. Once for a shower door that was delivered and installed in our home…read more The 2nd was glass cut to fit the top of 2 side tables. The cost was quoted on the phone and then when we picked it up it was twice the cost of the quote. The woman at the desk was incredible rude to us. She was also rude to the other woman working in the front the entire time we were in the lobby. The glass was fine. The service was awful. I won't go back.

Service is good, nice local business. Glass order was exactly how ordered. No issues or compliantsread more

I am extremely pleased with the service I received. The quality of work was outstanding, and the…read morevalue provided was excellent. They replaced my front bumper on my 2025 Ford Explorer ST Line, and the results exceeded my expectations. The service requested was completed with great attention to detail. I also truly appreciated the clear and consistent communication from Nick. He recognized the value of my vehicle and reassured me it would be handled professionally by their service department. They absolutely delivered and did not disappoint. Thank you, Caliber Collision North. I would definitely choose your team again for any future vehicle needs!!!:)))))

NEVER USE THIS BUSINESS!!!! I have a $105,000 car that they aboslutey RUINED! They Drove my car…read morewith no oil in it, and locked up the engine. I paid $30,000 to replace the engine. NOW that I have replaced the engine, I have learned that they tried to jump the car to get it to turn back on, and they FRIED all my electronics/computers in my car, and am having to get that replaced now, which is an additional $6,000. This repair shop took NO accountability for their actions. They said they didn't do anything to my car, yet the odometer said otherwise. When they receieved the car, they KNEW the engine had no oil, due to busted pipes, and I had the odometer at a certain mileage when I dropped the car off. When Caliber Collision sent my car to BMW, their estimate had it MORE than a mile MORE than when I dropped it off. WHICH PROVES THE DROVE THE CAR WITH NO OIL, WHICH RUINED MY ENGINE TO THE POINT IT HAD TO BE REPLACED. Now that I had the engine replaced, new spark plugs, and new $2,000 battery put in, I am now needing all computers and electronics replaced. I AM OUT $36,000 (mind you, I've paid cash) ON REPAIRS TO THIS CAR, which only $7,000 were body parts, and the rest were damages Caliber Collision caused. I WANT THEM TO BE HELD ACCOUNTABLE. Please whatever you do, do NOT take your car to this repair center. ESPECIALLY if you own an expensive car. I drive a BMW M4 Competition Convertible. MY CAR IS RUINED AND TOTALED. THEY totaled my car. HORRIBLE, HORRIBLE, HORRIBLE. PLEASE stay away!

Good service Honest shop with one time delivery. There are…read moreother shops in town but I like this one. very nice and knowledgeable.

100% lifetime warranty is not true. It has been almost 1 year since Gerber repaired damage to my…read moreKia K5 after being rear ended. The passenger trim that was replaced has now faded/peeled off drastically (front original trim is good) on one of the sides they replaced. They replaced right and left side silver trim around window. They said they can not cover this because the vendor they purchased trim from is no longer in business. So we are left with the damaged trim due to no fault of ours...no warranty due to their vendor going out of business. :(