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    Caliber Auto Glass

    5.0 (2 reviews)
    Closed 8:00 am - 4:00 pm

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    Services - Caliber Auto Glass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    1 More Service

    Auto window replacement

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    6 months ago

    Outstanding service, amazing tech, and quick/efficient turnaround. I will recommemd to everyone!!

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    7 months ago

    Great customer service and communication. I was from out of town and they were very willing to help.

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    (131 reviews)

    Uptown

    During a cross-country road trip through Albuquerque, an ... enterprising .... fellow decided to…read morebreak the rear window in our SUV and help himself to a bag of dog food and dog treats. We were recommended to talk to Auto Glass and they were super helpful in working with our car manufacturer to figure out how to get a replacement window. Unfortunately it seemed getting the glass would take too long for the manufacturer (10-14 days!!!!) so we were instead routed to their service center in Dallas. Auto Glass - at no charge (!!!) - knocked out the remaining glass, cleaned out the trunk of all the loose glass shards and patched us up temporarily so we could drive the car. Absolutely wonderful people - thank you to Leonard especially for helping us out through a stressful situation!

    They were great when they came out and put in the window. Then weeks later my rear view mirror…read morestarts to fail, falls, flops, seems to be coming off of the runner. I notified my insurance company, they contacted them and then they contacted me but said they couldn't get out till next week. I can't drive without a rearview mirror. That would be not only illegal but extremely unsafe. So now I have to drive my 26-year-old van for however long it takes them to get out here. I think they should warranty their work and I think those who have problems with their work, should be on their priority list. They don't get a good rating for me. They would have had the mirror not flopped around.​

    Safelite AutoGlass

    Safelite AutoGlass

    (7 reviews)

    Eastside

    I'm sorry for the lenght but I want to explain everything. In the past I went to the Washington…read morelocation but when making my appointment the location wasn't there. I thought maybe they closed. My neighbor told me in the past not to go to this location, other reviews say don't go. I wanted my windshield fixed before getting worse. When I dropped my car off the guy wasn't flat out rude but clearly wasn't concerned about good customer service. He took the key and said I would have a deductible. I don't have this done all the time so I thought he was mentioning it for a worse case scenario. He didn't look at the car while I was there. My insurance person said that they should be able to seal the damage at no cost. When I answered the question for the appointment I said it was a bullseye, not bigger than 6 in. I sent in pictures of it. I don't remember being asked if I wanted to replace the whole thing for the appointment. When it was done, someone called and told me the cost so I asked if it was not able to be fixed. He said "well you requested a new windshield when you made the appointment. This is something that should have been brought up when you dropped it off." Then I told him I would pick it up later. His response "What time later? Our last appointment is at 1pm. We can't just stay open to wait for someone to pick up a car." He offered to pick me up but I have 3 kids with me at the moment. I had my parents come and my dad took me. My dad looked at the car and was worried about a strip that was bubbled in the middle. The guy said it was fine and not to worry.... Now my POV of what happend. 1. Having worked in customer service I was always taught to be friendly, and good service means taking an extra step. 2. If I had made a mistake when making the appointment and requested a new windshield, good service would have noticed it was not necessary and suggest a seal instead of replacement. 3. The phone call was just plain rude. I understand wanting to leave work early but the conversation should have been different. But I'm confused by this too. Online it says they close at 5pm. If they are closing early does that mean they don't take last minute appointments, or walkins? That's seams unusual for a big name business.

    Currently waiting for 2+ hours for a single chip repair. Made an appointment, arrived 10 minutes…read moreearly, and went for a walk when I was told it would take 30-45 minutes. Came back 45 minutes later and realized my keys were still sitting on the counter and the car hadn't move. Let the service tech know that it's been 45 minutes and the car is still in the parking lot. That's when they actually took the keys and moved the car into the empty repair area. Still waiting an hour after that. Watched a dude come in and get his entire windshield replaced in half the time I've been waiting. Place seems really disorganized. Staff is very nice and polite, but the slow wait is brutal. I could tell the technician knew they messed up.

    Caliber Auto Glass - windshieldinstallrepair - Updated May 2026

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