Excellent, friendly and if course, speedy service!! Two chips repaired immediately in middle of…read moreday. Izzy ricks!

They answered my call. They got me in immediately. They replaced my window regulator in the exact…read moreamount of time they said it'd take (1 hour). And all for a cool $100 (Though I did have to bring my own regulator -- Advanced Auto, $60). Plus, I got to indulge in the Keurig coffee bar and rock out to their lobby music for the hour I waited: Hall n Oates, Rick Springfield, and all the other sweet, sweet 80s rock. Totally satisfied.

I'm very happy with the price and service I received from ASAP Glass. There were many customers…read morethere when I arrived. They did a great job on my car and even fixed the rear view mirror that had been jarred loose a week earlier. I would recommend their services to anyone needing their car windshield replaced.

I had a very disappointing experience with L and L Auto Sales in Las Cruces. Shortly after…read morepurchasing my vehicle, I began experiencing serious mechanical issues, including overheating and overall reliability concerns within just a few weeks. I took the vehicle back to have the issue inspected, and I was told that everything was fine. However, within hours of leaving, the same problem occurred again. This raised significant concerns about the thoroughness and accuracy of the inspection, as well as the overall quality of the vehicles being sold. This situation has been both frustrating and costly, especially given the expectation that a vehicle purchased from a dealership should meet basic standards of safety and dependability. I strongly encourage potential buyers to have any vehicle independently inspected and to proceed with caution. Based on my experience, I would not recommend this dealership.

During a cross-country road trip through Albuquerque, an ... enterprising .... fellow decided to…read morebreak the rear window in our SUV and help himself to a bag of dog food and dog treats. We were recommended to talk to Auto Glass and they were super helpful in working with our car manufacturer to figure out how to get a replacement window. Unfortunately it seemed getting the glass would take too long for the manufacturer (10-14 days!!!!) so we were instead routed to their service center in Dallas. Auto Glass - at no charge (!!!) - knocked out the remaining glass, cleaned out the trunk of all the loose glass shards and patched us up temporarily so we could drive the car. Absolutely wonderful people - thank you to Leonard especially for helping us out through a stressful situation!

Needed windshield reseal due to loose rubber seal at top of my 2002 Ford Ranger. Leonard took care…read moreof my need and provided excellent customer service. I would not go any where else for auto glass and tinting service.

Requested residential window repair. Walter coordinated and completed the estimate in a timely and…read moreprofessional manner. He was very informative and friendly. The estimate received was within my budget for the project. Was contacted by Crystal from ASAP Office and she was professional, knowledgeable and friendly in coordinating payment and scheduling. Kept me well informed throughout project. Once glass was cut and ready for install, scheduled a time. Installation Tech (apologize for not remembering name), was professional, knowledgeable and quick in completing the glass install. Extremely pleased with ASAP Auto Glass and completing this project.

I wanted to replace the rollers on my OLD sliding glass door. ASAP (Altez location) came out as…read morepromised, unfortunately they did not have the parts. No charge for the visit. They came back in a couple of weeks to try again. Unfortunately no parts fit my old door. However, Rick and crew were determined to get it rolling and were able to fit (with some difficulty) some other rollers into the door. It's been over six months and their solution has worked perfectly. I loved that they embraced the repair challenge rather than just trying to sell me a new door. I also loved that they didn't up-charge me for the work. I would have paid more for their time and expertise. Highly recommended.

Terrible service. They came to replace windshield and broke my camera,left all the codes and…read moredidn't even tell me. They don't answer calls, they didn't show up to 3 appointments. Stay away.

Over the years I have had six windshields replaced from Safelite and have been happy with the…read moreservice. However, now that I am trying to get the seventh windshield through them my experience has been absolutely horrible. I recently bought a 2026 outback and three days after I bought the car, a rock hit my windshield and it started to crack after contacting my insurance company and Safelite. I scheduled a replacement. I got an email and a text message from Safelite telling me that my windshield had not come in yet and they canceled the appointment about a week later I called and was told the windshield was in and they rescheduled me. I brought the vehicle in only to find out that the windshield was not there. I have tried calling them numerous times and they have this new AI scheduling thing. Will you never get to speak to a person I've had to drive over to their location clear across town and inquire about the windshield in person in order to get any response. The last time I was there I was given a card for one of the managers and told I could use that number to contact. I have tried calling this number several times and never gotten an answer or the courtesy of a returned. Phone call in spite of having left messages. To be clear, I am not upset with Safelite for the windshield not being available. Apparently Subaru has this windshield back ordered so this is not safe. Life's fault. What I do fault safely with is their new set up where you can't speak to anybody about your appointment. As a result, I have gone to have my windshield installed twice only to find out is the windshield is not there nor can I call and verify that it's there before I go and show up as I have already started the insurance claim with Safelite, I feel kind of stuck with them for this windshield replacement, but I will never use them again.

I have had my diesel worked on here several times. Always had very good results repairs were always…read moresolid. Very fair pricing and quality work. You can trust these guys !

I was in a rush to resolve the window issue from afar while I was out of town, so I went with the…read morefirst business who answered my inquiry call. Sure, the service was efficient as suggested, but their business model is crooked and misleading. On the phone they said their diagnostic fee was $65, and if it was a simple issue with the power window slipping out of it's assembly, the fix would be quick and would apply against the diagnostic fee and cost nothing more. But if it's a regulator issue, she said, it would take longer. This language was rehearsed and deliberate and implied diagnostic fees applied toward repairs... Until they gave me a regulator diagnosis, with a repair cost of $315, and retained the diagnostic fee in top of that. Over $400 to fix my basic power window issue is lame enough, but crafting their misleading language to cover up an objectively money-grabbing business practice puts them on a par with the legendary charlatans of Brake Mastery. I will never go back here, nor recommend them to anyone else. Absolutely shameful.

I was driving down the Paseo speedway yesterday and of course, my new truck got a small chip in the…read moreglass. Not having done this in quite a while I went to check with places like Safelite and a few others. I was headed down to another place after being quoted $150 by Safelite and $60 by another local place down on Wyoming and central. As I was driving down Wyoming I saw glass doctor and thought, why not stop in and ask. Not only was the cost much less than the competition, they were friendly and had me fixed up in a matter of minutes. As a veteran, I really appreciate service to others and I would highly recommend them and will never consider going anywhere else!

I'm really sorry I used these guys. Had a large double pane window replaced and in less than 2…read moreweeks it already had moisture in it. Obviously the seal between the panes had failed or was defective to begin with. I wanted new glass but their fix was to smear silicone around the edges. This was done very sloppy. Looks like *hit and definitely not professional. I could have done a better job myself. Cost nearly $2,000 and I am now looking at having to hire another company to do it right. WARNING! DO NOT DO BUSINESS WITH THIS COMPANY!

Quick professional service I always have come to them for my glass and tint needs. THE PRICE WAS…read moreRIGHT TOO.THANK YOU

They fixed a (HUGE) star crack on my van for free bc they weren't 100% sure it would hold. They…read morecould have charged me the $35 but they didn't. They're awesome. Will definitely be back!

This is a great, quick, hands on mom and pop store. Good humor!…read moreThey do carwindow as their core business and do windows on houses too.

I had my windshield replaced at my home only to be told he couldn't do the calibration and I'd…read morehave to go to the shop (which is 40 miles away ) if I'd known that I would have used a local company .So I'm without safety feature sfor 2 weeks until I can get it into the shop they are booked up till then .The guy wanted me to sign a form I told him no the job wasn't complete and I wasn't paying until it was he told me that Safelite would send someone to my home to collect the money .I called the shop the phone just rang then hung up twice so I called customer service who helped me get an appt I asked to be put through to a Manager she did that phone just rang and hung up WORST CUSTOMER EVER .Once I get my safety features back in my car Inm never use Safelite again

My F360 windshield gasket was separating from the roof. In order to replace the gasket a new…read morewindshield would be required. However, the windshield was only a couple years old and in good condition. The tech (who I believe was one of the owners) suggested using sealant to secure the gasket in place. And they did this at no charge. Thank you, most today would have went for the big sell. I highly recommend them. You could tell by the atmosphere and the interaction between employees and customers they sincerely care about customer service. Professional, polite and courteous. Will definitely give them my business in the future.

Most amazing customer service! Hunter repaired a chip in my Audi and I can't even see where it…read morewas, I actually have to get up close to see the spot where the rock hit!! Wow!! A1 you have a customer for life. NM roads suck, if a semi is dropping rocks police do nothing. So drivers are always getting chips in their windshield and paint. Hunter did the most amazing job! I can't stop looking, you really can't tell He did so well I took a selfie with, lol. A1 and hunter, thank you!! You cannot go wrong with A1 glass depot!!