Amazing! They were great to work with. Norm was very flexible with the design. Alex and his crew were professional, friendly, responsive, reliable and responsible. Our front yard went from ugly, to a beautifully designed drought tolerant interesting front yard. We couldn't have been happier with the entire process, start to finish. We get compliments from people walking by when we sit out on the beautiful patio. The driveway is so pretty. Everything flows perfectly. It started in July, finished in August. In 5 months, the plants are growing in beautifully. Cal Landscaping did an amazing job from start to finish.We would hire them again in a heartbeat. read more

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Performed an entire gutting of front and back yards. Did a great job with pavers and front drought tolerant landscaping. Norm, Randy and Alex were terrific to with. Entire project took about 4.5 weeks. See pictures. We re very happy with the professional work, commitment, and attention to details. My little one loves all the space now. read more

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CAL Landscaping just completed a new drought-tolerant, low-maintenance front yard project for us in Sunnyvale. I found out about CAL based on some good work they did down the street. Norm, Randy, Alex, and the team were great to work with. They owned the full project from the initial drawings to the final plants and irrigation system. Their team was efficient and professional. My only small "complaint" would be for them to set better expectations on when they would and would not be working at my house, but overall the full project was done in under two weeks. The front yard is transformed and my wife and I are getting compliments from our neighbors! p.s. My sister, who is a California certified Master Gardener, thought Norm made some excellent plant selections. read more

They really transformed my yard and you to a easy maintenance landscape. They found fixes that in the drainage and told me a full detail and we agreed on a fair price . read more

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BAD experience and DISAPPOINTING results. We wanted a simple, low maintenance yard. We paid over $60K for landscaping that has cheap materials, dead plants (we started with 16 and 3 died almost immediately) and weeds. For the amount we paid, you would think that we would at least have living plants and I wouldn't have to go pull weeds every day (which I was trying to avoid). FYI. Read the older reviews on yelp, they seem more accurate for this company. Here is a list of (hopefully) helpful tips: DO NOT USE if you want to make any decisions or need flexibility. If you have any ideas or suggestions, Norm will not listen to them or forget. If you change your mind on anything, even if it is small, then expect to pay a premium for it. Norm does NOT like changes. DO NOT USE if you need to get things done on a schedule/timeline. He will promise to be on time but then there will be delays. He is very timely on asking for money though. DO NOT USE if you require approval from the city. He will use sub-contractors that are not licensed or do not know CA codes and is still expensive. We paid thousands of dollars for a shoddy looking deck that had to be remade because it was not to code. DO NOT USE if you are concerned about money. They are not cheap despite the lack of service and quality. USE if you don't mind poor quality or dead plants. You will pay a lot and they will provide the cheapest, smallest plants available. USE if you want a weed barrier that allows weeds to grow within months. USE if you want gold fine that is not compacted properly, changes color and has weeds. USE if you want a cheap thin layer of mulch that loses color quickly. USE if you want to be talked down to, are ok with poor customer service, and want no follow up. USE if you want to spend a lot of money and are not concerned with the final results. Final Note- Norm is often at the Home show in San Jose. Don't let that fool you into thinking he is a good landscape contractor. Anyone who pays can have a booth. That is where we found him. We would not have used his company if there had been any other options at that time. If anyone runs into this situation, please just wait for a better landscaper than use this company. read more

I used CAL Landscaping for my front yard in 2013. I eliminated approximately 65% of my grass, and a very unmanageable hedge. I kept some grass, and low maintenance, drought tolerant plants. The job that CAL did was so positive that I had them do my back yard in 2017. Again, got rid of 75% of the grass, and hopefully got rid of a vole problem. You can use Google Maps to see before and after overhead views, plus what is attached here. Crews clean, hard working, polite, and accommodating. They take pride in their work, and it shows. BACK YARD 2017 - We were ridden with voles, which killed the small lawn that we had. We wanted a bit of grass - maybe ¼ of what we had - but not food for voles. Norm suggested pavers, within in a kind of '8' shaped pattern. Again, we got Alex the foreman, and were very happy with the result. The pavers in the photo used to be grass, and I will not need nearly as much water now. read more

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We are very happy with our new front yard and driveway, walkway, and patio pavers! Everyone in the company, from Norm the owner, to the design assistant, the onsite project manager, and the hardworking crew did a super job. The work was done quickly and professionally, and the new drought tolerant garden with dry creek bed has transformed our front yard into a relaxing oasis. My husband and I couldn't be happier! read more

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With the California drought looming over us to reduce landscape watering, we reached out to CAL Landscaping to create a plan for our front and backyard, not only to save precious water but also to qualify for the Valley Water Rebate Program. We are quite pleased with the results. Norm is the owner of the company, and at times can be quite terse, but he does know his business and provided us with a beautiful design, both front and back. The design is free of charge. Both Norm and Randy (sales) visited our property and listened to our concerns. A few days later, Randy provided an estimate and remained in contact for the many questions we had. Eventually, we (Norm, Randy, my husband, and I) had a conference call to again review and go over the qualified plant listing and paver design for the backyard. We accepted their proposal and scheduled a tentative start date as we still needed Valley Water to inspect our property for the rebate. In the end, we did need to change the date and Norm was very accommodating. Alex is their foreman and is a gem. He and his crew work well together and always arrived on time and when he said they'd be coming, they did (which was daily until the job was done). Although a bit pricey, it was all worth with it. Alex provided extra service at no charge even when it wasn't clear in the original scope that something was included, e.g., ground cover for all the planting areas - OLD and new, or a new sewer cover for our cleanout valve. All very much appreciated. Norm had suggested we go with black lava rock as our ground cover, which we love (but expensive) since we have a large City tree on the park strip, and it drops leaves like crazy. We have used our electric blower to clean off the leaves without loosing any of the rock, unlike if we had the usual bark. By the way, "black" lava rock is not black until it rains or drizzles. Just so you know, (I did not.) it's dark grey. Also, we recently lost a couple of plants and after I texted Alex, he sent his guys back over to replant new ones within a couple days. Super customer service and experience!! Thank you! read more

I met Norm at a home and garden show last year, what intrigued me about his pitch is that he would create a plan for my landscape that fit my budget. I had several local san jose landscapers out and all of them asked me what I wanted done and told me what it would cost. So Cal Landscaping showed up at my house, they listened to what I wanted done and how much I could afford. They came back with a beautiful design plan the showed what was possible for the amount of money I had. The finished work was a huge upgrade to the curb appeal of my home and I appreciate the hard working friendly crew. Norm the owner really seemed to want to deliver the best yard possible under my constraints, they even did a few extra things I didn't expect. which were a very nice surprise. He's also a straight shooter and will tell you like it is, which I personally like, while I know others may be uncomfortable with his straight approach. One of the neat things they did was garden and lawn borders with a cool curb laying tool, really fun to watch and man was it a lot cheaper than what I was quoted for brick or handformed concrete. I suggest you check Cal landscaping out and give them an opportunity to show you what they can do in your yard based on your budget. read more

My husband and I just moved in to an older home in Campbell and our front and back yards were a mess - way overgrown and tan bark in excess. I asked Norm to make some suggestions that I could work with in my budget and complete in stages. He was very thoughtful about my dog area and we discussed several types of ground cover before settling on smooth pea gravel. I had really wanted the fake dog grass, but he had a working knowledge that my Web research had not uncovered. I feel like he helped me dodge a bullet. Also, because of the age of my home (nearly 100 years), he had some nice ideas about integrating red adobe-colored sandstone stepping stones with the original brickwork around my house - a blending of the original and more modern. He used crushed granite for our patio and our next plan will be to replace our current concrete paths at the front of the house to the back patio for a more integrated outdoor entertaining environment. He also did some small stuff that most landscapeers won't do, like capping off some of my sprinkler heads and checking my entire drip system, which is extensive. I highly recommend Norm and will be using his services for our next phase. read more

Our HOA explored the possibility of converting 6,000 sq. ft. of lawn to a drought tolerant landscape for the county rebate program. We interviewed five contractors and Norm was by far the most impressive. When most companies were charging up to $3K for a preliminary design before they would give us an estimate for the project, Norm provided a complete package up front for no charge. He personally presented his proposal, which included a complete design, a list of approved plants, plant photos, references, costs and the task timeline. Throughout the entire process, Norm exhibited excellent customer service. He was always available by telephone and returned calls quickly. We did not have to worry because Norm was proactive and kept us informed about every aspect of the project. He laid out the schedule and kept to it. He even took the initiative to do a few extra things for us at no charge. His team, Alex, Rudy, Antonio, Pablo, Justo, Christian, and Benny were excellent. They were always on time, courteous, and answered resident's questions. They followed safety procedures by roping off work areas and when they left at the end of the day, all equipment and tools were stored or removed from the site. They also did a great job clearing away all debris at the end of each day. Whether you are doing a residence or an entire community, we highly recommend Norm at CAL Landscaping. We've enclosed photos of the crew and the landscaping. read more

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Norm and his crew lead by Alex helped transform our browning lawn to a beautiful drought-tolerant landscape. We contacted him in May, got designs, contracted him in June, and scheduled the work in October, which was the earliest time he could do it. We sort of knew what we wanted by taking time to look around, speak with other landscapers, and recognizing there's only so much you can do with a simple Sunnyvale lot. He quickly provided designs with photos for us of plants that he was recommending. We changed it somewhat, but he always was quick on the revise along with re-calculations. He always informed us of when they'd start, delays in scheduling, etc. and always followed up with requests, changes, etc. He's a phone person, and doesn't seem to want to rely on emails and texts. But he always followed up and guaranteed the plants and willing to add goldfine ground fill or bark mulch if needed. We are planning further remodel to the house the will entail landscaping and definitely have Norm design and bid on that when we get around to it. if you call, let him know that Paul & Chris referred you. Good luck. read more

Norm Ugai is knowledgeable, listens well and designs to your budget. I had his crew update the look of my backyard a few years ago. We reduced the size of the lawn, removed old concrete, installed pavers and an automatic watering system. We love spending time in our backyard! The most recent project in December 2017 was updating the look of my front porch by installing slate tiles over the concrete. I love the new look! All of the crew members are honest and hard working. They are skilled in their craft and respect their clients. read more

Very happy with their work!! Great crew. My backyard looks beautiful and is now enjoyed by the whole family.

Lastly, but not the least, DON'T expect any After Sale Services, because there's NONE! We had problems with their work afterwards. We called many times with no response and when we finally got Norman, the Owner who designed and supervised the work, he then said it's NOT his problems and he won't fix it. Very disappointed with the job, service and attitude!!! read more

I want to write this review for Cal Landscaping. First, let me say that Norman the owner did a great design for my front yard. Second, his foreman and crew were very hard working men. But that is were the good ends. When he came out to look at our yard we mentioned a price that we were comfortable with. He said for him to do it he would need $1000 more than we planned. Wife and I thought about it and finally notified him that we would go with his amount. A couple of weeks passed and he emailed me saying he had the design done and at the amount we agreed to. When he came and presented it to us things had changed and the actual bid was $1300 more that what we agreed to. After talking with him he did lower it by $1000. But that is still more than he first said. We liked his design so we said OK again to a higher amount. it is in opinion Norman has very little customer service. He is not really open to any suggestions. We tried to tell him we wanted native CA plants but he really didn't like them. By now the contract was signed so I could not back out. When he first came out I was very specific about including a very small section of flowers near the porch with the drip system. He said he would have to talk to his crew about that. When they started the work I again reminded him that we wanted that included. The foreman took about 30 minutes to dig a hole under the sidewalk to run the line. That night I got a call from Norman and he said he wanted another $350 to do the work. That night I told him to fill the hole I would not pay that much for 30 minutes of work. The next day when the crew came I told the foreman to fill the hole I wasn't going to pay extra. Since he finished and was paid he has not returned our emails with questions we had concerning watering. We asked him about weather the plants were dying and also where he bought the bark they used. The bark is very thin and in fact many hoses of the drip system lines were not totally covered. Have not heard from him. read more

I would highly recommend NOT using this landscaper and company. My husband and I met Norm at a Home and Garden Show in San Jose and after he came out with a proposed design and bid, which seemed reasonable, we signed the contract. (Like the other reviewer, Greg A. said, that was our first mistake.) Our front yard is fairly small and he said would take about 2 weeks to complete, WRONG! It has now been over one month since it started and it is still incomplete! Also like the other reviewer said, Norm is extremely vague about exact dates, however, he is not shy about asking for progress payments. In fact, Norm is extremely rude and will harass you about getting his payments even before there has been any work done on the project. He is also extremely unprofessional in that: 1. His excuse for not having exact dates - "I reserve the right to come and go as I please." What kind of business does that??? 2. When I called Norm to ask when his crew will show up to work on this project, instead of giving me an answer, he makes demands on getting his progress payments. He's like: "You owe me $$$' 3. When his foreman, Alex, was working on my project, Norm calls me to tell me to get Alex to call him back. What am I, your secretary???!!! 4. Norm calls me to let me know his crew will arrive the next day to finish the job. Guess what? Nobody shows up! Norm is too busy starting / scheduling jobs but not finishing them. Instead, he harasses his customers to make payments and then holds your money hostage while he spends it on starting other jobs. All in all, DON"T use this landscaping company. You'll end up regretting your decision like I did. read more

I needed somebody to dig trenches and run drainage lines to tie into my gutter downspouts around my house. Norm was very professional and courteous in his consultation visit. They were not the lowest bid but I went with them because I thought they would do a better job. He took the time to have all the water, sewer, gas, and electrical lines coming through my yard marked. However, when it came time to do the job, his crew did not show up on time. In fact they were a day late. It was suppose to take them 1 day but it ended up taking them 3 days spread out over a 5 day period. They kind of randomly showed up during that 5 day period. They were obviously working other jobs in conjunction with mine. Then they decided that they could not run the drainage lines the way we had discussed in the plans so they ran them around the house the opposite way. One line they ran right next to my driveway and near some stumps I need to remove making it nearly impossible to remove those stumps. To top it off, after taking all the time to have the lines marked, they ended up digging a trench DIRECTLY in front of my water meter. Of course they hit the main water line shooting mud and rocks all over my neighbors car. It was shocking that they would even try to dig a trench there and even more shocking that they weren't careful enough around the water meter. My neighbor got mad at them and all they said was that it was an accident. They barely apologized to him for getting mud and rocks on his car. Fortunately it was not damaged. When I spoke to Norm about it he barely apologized to me and he told me it was only water and not mud and rocks but I saw the mud on his car myself when he was cleaning it. To their credit, they had a plumber come and fix it the same day. Also, I found that they left trash, including parts of a pipe in my backyard. They tore up some concrete in my yard to run the trenches but did not haul it away and simply left it in the backyard for me to deal with. Then he was adamant about getting a check the day they completed and no later. They ran water through the pipes and it seems like they work. I will find out this winter when it rains. Overall, they were unprofessional and not very good for the price they charge. Running simple drainage pipes turned into a 5 day project that was a borderline disaster. I would never use them again. read more

Norm and his crew did an outstanding total landscape of our front yard. We wanted both a drought resist yard as well as low maintenance. After 40 years of cutting grass on the old lawn I no longer wanted to do that anymore. Norm presented a professional proposal complete with a total lay out and color pictures of the plants to be planted. We agreed to the proposal and 3 months later the job was started on the date agreed to. The crew that did the work was very professional and through . The job was done in a timely manner with all questions answered and a complete clean up. We have received many compliments on the yard. read more

We had our home landscaped about 4 summers ago. It's grown well, the design is pleasing, and we have had no regrets. Norm was pretty responsive at the time to changes and adaptations. I remember feeling a bit ( ok, more than a bit ) frustrated by growing cost increments that landed our project probably 30% more than we had really planned. And, I was a bit annoyed that some of the cost cutting on the cheaper items, the plants. On the otherhand, we generally ended up with work we admire. The paving contractors did particularly awesome work on the drive way and patio. The plants that Norm chose have grown are so much more colorful and attractive than the lawn they replaced. We are set to recommend him to our neighbors. read more

We really like how our new yard looks and the greatly reduced water usage. Norm was very pleasant to work with from start to finish. He met with us initially to scope out the yard and discuss our wants and options. He came by a few weeks later to share the design he had prepared. After a few minor changes we agreed to, the work commenced and was quickly completed. We are very happy with our beautiful yard. read more

We are very pleased with Norm's completed service, thrilled actually. My husband and I live in the Willow Glen neighborhood of San Jose. We met Norm at the San Jose Home Show in March and had him give us a bid. We also met with a second full service landscaper during the bid process and quickly decided on Norm. Norm did a beautiful job of a complete backyard makeover - irrigation, sod, treees, plantings, curved stone walls for seating (our favorite feature!), lawn edging, two flagstone sitting areas, and walkways. We have a neighbor's pine tree dropping pine needles on a portion of our yard and Norm was creative in planting here and also created a sitting area there to take advantage of the shade. Norm's workers kept the yard and driveway clean / clear during the 4 week demo and installation, kept to their time estimate, and were respectful of our work schedule and our pet dogs' use of the yard. The entire process went smoothly and as promised, it looks like the schematic he provided with the bid, and Norm always answered his phone and responeded promptly to our e-mails. Overall we are impressed with the beauty of the design and are complete satisfied with his professionalism during the installation. We have not sat in that backyard during the first 10 years we lived in this house and since Norm finished the remodel, we sit there every evening with our pet dog. Thanks Norm, for the first time in 10 years, Pepper loves rolling around on the lawn :-) regards, Elizabeth & Kevin read more

Cal Landscaping improved the value of our home. We wanted to sell our house, but we knew the outside looked dated and lacked curb appeal. I met Norm at the home and garden show and he came to the house to do a free estimate. He took measurements and came back a week later with a plan that fit our budget. Some landscapers charge hundreds of dollars for a design, but Norm created our plan for free. Norm's crew of workers are all hardworking and professional. They installed a new driveway, walkways, edging, new sod with automatic irrigation, etc. We were so happy with the front yard that we hired him to come back and update the backyard right before we listed the house. We had a big turnout at the open house and sold the house above asking price! read more

Our front and backyard were sorely in need of a makeover. We had tried various approaches over the years, but nothing gave it polished look. We met Norm at the SJ Home Show, and I liked his portfolio on what he had done. We met with him, and he gave us an estimate, which wasn't unreasonable. He gave a nice variety of plant options, and some nice features to generate curb appeal. He also incorporated various rock and hardscape features which added a lot of texture and interest to both front and back yards. The job was completed last week, and I am pleased with the results. My only thought on improving the process is for the work schedule to be more consistent. I never knew when the crew would show up, or how long they would work in a day. Several days I didn't see them at all. I think more effort could be made to address this point. Carol A. read more

We didn't actually use Cal Landscaping but after meeting Norm at the home show, he came over to give us an estimate on a retaining wall and additional landscaping for our front yard. He was quite rude and derogatory about our existing landscaping, much of which we wished to preserve. His method of giving us an estimate was also strange - he kept saying "tell me what you want to spend and I'll tell you what you can have." We kept telling him what we wanted and asking him what it would cost. In the end he left, promising to give us an estimate in "a week or two" and never got back to us. Even if he had given us an estimate I don't think I would have used him. He seems like a person who would be very hard to work with. read more

My wife and I met Norm at the Cal Landscaping booth at a Home and Garden show. We had Norm come to our house and give us an estimate on a new front lawn / sprinkler system, along with some decorative stones and plants. His bid seemed reasonable, so we didn't bother getting a 2nd opinion (that was our first mistake). He said the job should take 2 weeks, but we didn't pin him down on the exact dates (mistake #2). The crew came out, tore out the old lawn, and then disappeared for a week. They then came out, worked for a day, came back a few days later, worked for about 3 hours, and then again, disappeared for a week. Every time I called Norm he always had an excuse - "we are finishing another job" or "the rain delayed us" (it is worth noting that the rain didn't even start until 2 weeks after they started working. Had they completed the job in 2 weeks, this would have been a non-issue). It was very frustrating working with Cal Landscaping. Many times Norm assured me the crew would be "out tomorrow" only to have no one show up. When they needed to run a wire under our house Alex, the Supervisor, assured my wife that the guy would be at our house at 10:00 AM the next day. So my wife makes sure to clean out the closet so they would have access to the crawl space. Big surprise - no one shows up. The only time I could count on Norm showing up was when a check was due. He would call me and remind that "we are half-way done, so I'll pick up the check this afternoon" and then later "we are three-fourths done, I'll pick up the check in the morning." In the end, the job took 6 weeks to complete (this was no more than a 5 or 6 day job). The work was okay (nothing spectacular), but I cannot recommend them. Norm is terrible at communicating, and the delays were ridiculous. As a follow-up, Norm promised they would fix any problems that come up. Soon after the job was completed, one of the plants died. It is clear that the drip system around that one plant isn't working right. Norm told me they would come out in "2 weeks." That was a month ago. Do NOT work with Cal Landscaping. read more

Norm came out and looked at our mess of a backyard. He was faced with an old worn out deck and a yard that was overgrown and no fun to hang out in. He came up with a plan with a dry creek, drip irrigation, wonderful plants and a patio we now spend many hours enjoying. He presented a plan within the budget that we asked and presented options to add or subtract items. The same yard that we never spent time in, is now used daily, it has become a great party place and an extension to our living space. Contact Norm if you want to start to enjoy your yard again read more

I had been struggling to incorporate my husband's style and my style into our backyard for 3 years. We had rolled out sod, planted various plants and trees along our fence, but overall the design was not quite right. After awhile, the backyard was more for our dog than anyone else in our family. Norm came out and was able to incorporate what we both wanted into our yard. His design allowed us to keep many parts of our yard (bamboo, birches, pergola), but improve upon the rest of it. He was able to adhere to our budget and as the above reviewer mentioned gave us options of certain items (larger plants, water feature, etc), but did not press us to go with a plan outside our budget. He and his crew (and the plumber that he recommended) were all able to complete the job on time and with great results. read more

Cal Landscaping just finished our front yard about two weeks ago. All in all we were very happy with the outcome. Our front yard was designed back in the 70's and it showed. We met Norm at a home and garden show and he was very nice. We had three bids for our front yard. Norm was the only who offered free ideas for design. The other two landscapers wouldn't even recommend anything without $800-1000.00 up front. After the initial bid I had two other changes and Norm gave me the added cost on the spot. I like the fact he didn't come up with any surprises or hidden costs. I wanted to have the front yard revamped, including new irrigation for the lawn and plants. The job took over two weeks but Norm was great about calling to let us know how things were going. Considering we tore the whole front yard out and started from scratch it all went well. The old yard was depressing, with dying shrubs and broken walkway. Now it looks great. Besides the new lawn and walkways we had the front porch extended a couple more feet and resurfaced with new tile slate. The slate makes a huge difference, along with two new walkways ( built with pavers) and I still enjoy coming into the driveway and seeing the new landscape. I would use Norm again and would recommend him without reservations. There were a couple days when they didn't work on our yard, but Norm did call to explain. We did have minor disagreement on the type of plant to place in front of the porch but that resolved. read more

Our back yard and side yards needed total landscaping. New patio, sprinkling system, grass and plants. My wife and I went to the Home and Garden Show in San Jose to get ideas and have landscapers come out do a design and give us bids. We had 4 landscapers come out and give us design ideas and bids. Norm and his designer listened and prepared a design which was perfect. The bid was reasonable for everything that needed to be done. The work was done right and on schedule. We were kept apprised of the progress of the job. After the project was done, Norm did a follow up to make sure everything was right. Family and friends who visit are totally impressed on how our backyard and side yard lookes. Norm's and his employees dis a fantastic landscaping job for us. read more

Cal Landscaping has now done my front yard, my back yard and my side yard, including the design of each area. In the back yard, we previously had a deck and we were planning on replacing it. Norm suggested a patio instead. I have been so much happier with the patio. Love sitting out there. They did a great job - reasonable, on time and easy to work with. They showed up when they said they would and cleaned up before the left each day. We have one more project to do and I will be calling them. Won't even look at anyone else. read more

I had Norm Ugai and his team design and replace my entire front yard. Using the recomendations of Norm along with our thoughts and desires, the results were just wonderful. They were on time to start the program, communicated well, and ended on time. They even corrected a minor problem with the sprinkler system several months after they had completed the job. I would highly recomend Cal Landscaping. read more

We found CAL Landscaping and Norman at a home and gardening show. I like his works so I invited him to design our front and back yard. I discussed some ideas about what I wanted with him. He came up with a design that satisfied all my needs with a reasonable budget. His team is very professional and gets the job done in time. The result was very impressive. All my friends and neighbors like the new look of our front yard, which is an oriental-style rock garden. I would strongly recommend him to anybody without reserve. read more

I had a complete re-do of both hardscape and landscape. Turned my cracked concrete driveway and walkways into pavers and my lawn into a garden of drought resistant plants with drip irrigation. Norm provided a beautiful plan that came to reality through the work of his lead and crew. His follow up with small problems has been consistent and I would definitely recommend his work. read more