*******: I know Yelp cannot award 6 or 7 stars but based on the fantastic job done by Martin and his crew of Landscape Pros, I do feel that they deserve a 6- or 7-star award whichever would have been the highest award. We have a sizable project, including installing patio paver and retaining wall in backyard, driveway extension paver and dry creek in front, and upgrading backyard flowerbed along with few other sub-projects.
At the completion of the project, we are really pleased with the work Martin and his crew did. We are very happy that we have selected Landscape Pros to do the work for us.
In our first round of contractor selection, we got 5 top ones through Yelp & Best Business Bureau website screening. During the second round, which is the bidding and free consultation process, Martin stood out and caught my attention. His Landscape Pros is the only one among the top 5, who offered a customer tour of their completed and ongoing projects. Martin gave us a pleasant tour to see one of their finished projects and one ongoing project. Most other contractors did not even response our request to see their completed projects, except one who sent us some photos for their past completed projects.
When Martin came to our house for the consultation and price quote, he listened our plan carefully and gave many suggestions to improve the plan. The suggestions included paver materials and color selection, retaining wall design and materials selection etc., in order to make new installations and upgrade better matching with our house's existing landscape style and colors. We took quite a few of his suggestions. At the project completion, most of them met our plan expectation very well and some others much exceeded our original plan expectation!
During the negotiation of contract/agreement Martin was quite flexible on accommodating our requests and was reasonable on price. Through the whole process he was very friendly, easy going and made the process very smooth. Frankly, Landscape Pros was not the lowest price bidder. But after the project completion, we do believe we have had the best cost-effective performance we could get in today's market, when combining the beautiful yard, the super workmanship, and the price all together.
Martin's crew is well organized, very professional, skillful, knowledgeable, efficient, and friendly. They started the project two days after contract signed and they finished the whole project very close to plan schedule. Each day, the crew started around 7am. At end of the day, before leaving, they cleaned up the worksite to keep it clean and tidy. For different sub-projects, they would have different crew / experts come to make sure the right job done by the crew with right skill set and right tooling.
The most pleasant part of the project was that we met Martin onsite almost every working day, to talk about the progress and about any concern we may have. If there was a concern, it would be addressed quickly without causing any project delay.
We are very pleased with the great work done by Landscape Pros, so that we have strongly recommended Landscape Pros (also named "Landscape Pros ML Inc.") to all our relatives and friends in the Bay Area, as well as our neighbors for their potential landscape projects in future.
Many thanks to Martin, all his crew, Elizabeth, Lalo, Hamen, Luis and more.... for very well job done on our project. read more