Super friendly guys! No haggle pricing, which I appreciate. They even made sure I had enough gas to…read moreget home to Stockton! Mazen was great, Adam needs to switch to android, but aside from that he's pretty awesome.

Greta local business! Took care of my whole family with good clean cars!! Thank you for watching my…read moredaughter as I went on a test drive!!!

Looking for a SUV all wheel drive, they had a few however the wife of one of the salesman was…read moredriving so I didn't get to see or in person nor drive it. It was in my price range and the salesman wouldn't get it back to the lot for me. So took a test drive of another SUV and the guy made me just drive it 35 mph around 1block. Couldn't even take it on the freeway. Seriously!!!!DO NOT RECOMMEND THIS PLACE PERIOD.

Hello, I was scammed by the company they only took my down payment and I still couldn't drive off…read morethe car of the lot. I had one of the worst experiences coming to this dealership. I cried myself after I found how cruel this company is.

No one likes having a car shop, but these guys make it a lot easier, because they're very friendly…read moreand custom oriented. their service department has great service. Also the Auto Body Shop is second to None they have a very fair Shop Rate

Good on body work but not mechanics after an accident they replaced a right strut but made a bad…read morenoise we took it back they admitted the part was used but nothing was wrong Took it to another shop both struts had to be replaced costing 1,400 bonander was very dishonest!!!

I had a great experience with Modesto Auto Exchange from start to finish. The team was…read moreprofessional, straightforward, and actually took the time to make sure everything went smoothly. The buying process was quick and stress-free, which is rare at most dealerships. What stood out the most was how they treated me--with respect and honesty. They answered all my questions, didn't pressure me into anything, and made sure I felt confident in my purchase. It's clear they care about their customers, not just making a sale. If you're looking for a reliable place to buy a vehicle with good service and no hassle, I'd definitely recommend Modesto Auto Exchange.

My grandson purchased his first truck there. They made it super easy and explained everything to…read morehim . Offered to help him if he had any questions or concerns .

I just had a baby boy who is 17 days old and I was in the market for a bigger vehicle to…read moreaccommodate my growing family and I found a vehicle that would fit my needs online. When I called the phone was Answered by Jaime amnd he was very helpful in answering all my questions about the vehicle and gave mean appointment to come and test drove and look at the vehicle in person. At this dealership, they respect your boundaries and let you browse their selection without the usual hounding most dealerships do. I arrived a bit early for my appointment and I met with Jaime. He brought out the keys for the vehicle we were there to see and they allowed us to start it up and take it for a test drive. The vehicles on their lot are all nice and fairly priced. I also Had the pleasure of speaking with Chris and he assisted with any aditional questions and helped us with our purchase and gave us a great deal and both Jaime and Chris made this a pleasant, smooth and professional experience for us. Thank you guys.

My husband and I were in a serious car accident, totaled her vehicle. We were searching for a car…read morewhen my husband suggested 5 Star Auto on Mitchell Rd, he saw some nice cars there. so I went online and found the Chevy equinox LXT. I spoke with Chris explained to him that I'm in a wheelchair and unable to go there at this moment so he held the vehicle for us for 2 days, even though he had someone else wanting to buy the suv he made good on his word. He then allowed me to submit paperwork online over the phone. Once our loan was approved my husband just had to drove over to test drive and purchase the suv. Since my husband drove there his associate Sal drove the Equinox to our home so my husband wouldn't have to leave his van. Chris made our buying experience seamless! We recommend you purchase your next car at 5 Star Auto on Mitchell Rd. You won't be disappointed. Thank you Chris and Sal it was a pleasure working with you both.

I was referred to this shop, by my long time oil change facility. The staff was extremely…read moreknowledgeable, professional and very spot on with the diagnosis. No up selling, no nonsense, very honest. I would have normally taken my vehicle to my dealership, but I've lost all faith in the Service Dept., and the Tech in mis diagnosing causing me several hundred more dollars, as well as taking it elsewhere to find out it was just a bad battery and not the starter which the dealer missed and charged me for a new starter. Gateway, diagnosed and fix the issue in 4 hours. I highly recommend them. While not a big fancy facility, these gentlemen are honest, and fair. Excellent work!!!!

OCTOBER 19, 2025 UPDATE After all of my phone calls to him…read morefor car advice and no matter how annoying I can be, Frank has never once lost his patience with me. Frank holds high standards of service, knowledge and hard work and he insists on the same for his employees. His prices are fair, he's honest and his education is extremely impressive. After I totaled my car frank helped me choose one without hesitation (probably because I kept bringing my choices to him only to have him say NO YO ). After more than a decade of trusting my car and safety with Gateway and thanks to Franks help ... I finally purchased a new car and it Looks like I'll be a loyal customer forEVER The shop is open Mon thru Fri and his prices remain very fair. END UPDATE For years I have been able to rely on and trust the staff of Gateway Automotive. Today when my car died outside of the library I called the shop and Ryan assured me that if I towed it over they would take care of it so I did. I was immediately greeted by the staff and Ryan went straight to work. The problem was diagnosed and repaired in less than 2 hours. He was direct, accurate and incredibly helpful. I am grateful for his hard work. The entire staff is friendly, knowledgeable and professional. I ALWAYS recommend this shop for the fact that they've never been wrong and have always been honest. Many times I've sent my friends to Gateway for second opinions and nearly every time their diagnosis was on point and way more affordable. It's hard to find an honest mechanic in this town... Gateway fills that need

The best car buying experience I have ever had by far! Entire process from initial contact to…read morereceiving my car was frictionless and effortless. Excellent communication, service, and timely replies. I received a significant discount on the OTD price, even when including the BuySide Auto fee. On top of that, I NEVER had to step into a dealership, talk to a salesperson directly, spend hours playing the "let me ask my manager" game, or have to talk to a Finance manager and repeatedly say NO to unnecessary options. All communication was easily done through email and text, although phone and in-person contact was also available. Process starts with completing a convenient online request. From there, Kim contacted me to fully understand my wishlist, range of optional requirements, and any non-negotiables. After reaching out to their dealer network, within a day she provided a list of potential matches with estimated OTD prices, which included some in SoCal available for transfer to the Bay Area and cars still in production with estimated availability dates. I had a lot of questions and some requests and Kim was very responsive and instrumental in relaying them to the dealer and advocating for me. Even my request to remove all dealer installed options was negotiated by Kim and granted by the dealer with no hassle on my end. I paid the BuySide Auto fee to reserve the car for purchase and when the car was available I opted to pickup at their office in SF. Home delivery to SF is also currently no charge, while delivery outside of the city is available with a modest fee. Upon first contact, I asked if weekend pickup or delivery was available, since their normal hours are on weekdays. Kim made note of it and remembered my preference even after the sale was completed. Chris was able to make himself available for Saturday pickup! We took a walk around the car took a look inside. We spent no more than 10 minutes reviewing and signing paperwork, received my keys, and I was off with my brand new car! Both Kim and Chris were great to work with and I have no hesitation in working with them again for future car purchases.

BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

Very happy with my purchase. They worked with me to make a deal that made up both happy even when I…read moredidn't even have my license and the loan situated! The car was a little dirty and the license plate was really bent up for some reason but other than that I'm happy with my new car.

I purchased this car all without seeing it but put my best judgement to have trust that the car I'm…read morebuying is in good condition. Signed all paperwork online and had to drive there little over an hr to pick it up. It's now night time so my bf didn't really inspect it before driving it back. When he finally inspect it himself the tires had bubbles. Tires were also dated 2017 making it unsafe. The brakes/rotors also no good. Lots of rust. The suspensions leaking. The cylinder valve needs to be replaced. I would recommend to STAY far away from this place. Tried to work out a deal but unfortunately time is money. This was a bad investment on my part to trust this used car dealership. NEVER again.