Fantastic experience with Irene and Cakes Chocolates and More. She thankfully had space for a same week last-minute Chess Set - themed cake and it was exactly what we imagined on looks and taste. 100% recommend, great communication as well. Delivery was perfect, and she made sure the hotel we were staying at also took care of the cake. read more

Irene with Cakes Chocolates and More makes the most beautiful and most delicious cakes in Austin and surrounding area. I've been ordering cakes from Irene for about 10 years now. Birthdays, wedding, anniversary, and engagements. I've ordered for all of the above. AND my favorite flavor is strawberry cake with fresh strawberry and cream cheese filling. People have said it's the best cake they have ever tasted. Irene can also design any kind of cake. Just send her a picture of what you want and she will make it happen. Thanks Irene for always making our parties and celebrations one to remember :) read more

Cakes Chocolates and More - Birthday Celebration - Bakeries Near Me

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Irene is so talented! Whatever you want to see as a cake she can do it! An added bonus is that the cake is delicious! So many different flavors, including gluten-free! So kind and easy to work with! read more

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Irene made a stunning Cinderella Cake for my mother's 89 Th Birthday! A lot of intricate details went into this cake. She put the classic glass slipper on top( all sugar and edible) with a blue cushion under it with a lace detail all edible too. She thoughtfully put a gold crown on top of the cake too. The cake was a piece of art and was scrumptious ( raspberry filling). My mother was very delighted with her cake! Irene is simply the best! read more

Cakes Chocolates and More - My mother's Cinderella Birthday Cake! - Bakeries Near Me

I have ordered cakes previously from this bakery, and once again I was so impressed with the most beautiful and yummy cake Irene made for my daughter's graduation! Everyone at the party loved the cake and asked to take some home!! It was a beautiful UT tower on top of two layers of cake. The vanilla and strawberry cake were both popular with our guests! I would highly recommend Cakes, Chocolates and More!!!!! She also personally delivered the cake and was on time, very professional in all her communications and such a delight to meet in person! I would highly recommend this business for the best custom cakes in Austin. read more

Cakes Chocolates and More - Bakeries Near Me

I was very disappointed in the product that I received for my Baby Shower. The owner was very impatient and rude to one of my guests during the delivery of my cake. My cake was not what I wanted the owner interjected with her own view points of what she thought was best verses what I wanted during the ordering process. Upon reviewing my cake, the details were not as neat as they could have been neither was the cake detailed enough! The top tier of the cake was very dry and seemed to be a different cake than what the bottom portion was there were also dark oil spots. I was charged $420 for what I paid the product was not worth it. Below are pictures of the cake and the two charge amount of what I paid! Response to the owner: You have been very difficult and a pain to work with. I Spoke with you plenty of times on the phone, now your refusing to talk to me stating we can only talk through email. Everything that you are saying is a lie. I posted how much I was charged which shows $420. I never stated I wanted a pudding cake! What we agreed on is not what I got! Your cake was flat out dry, it was an embarrassment to my baby shower. You also said in the email that those drawings were not going to be the final look I advised I wanted more details. I'M GOIN TO TAKE YOU TO SMALL CLAIMS COURT FOR A FULL REFUND SINCE YOU ARE REFUSING TO COMMUNICATE WITH ME FURTHER! read more

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I ordered a confetti cake for my boyfriends birthday. I sent a pic of the design and when I picked it up, I was completely blown away! The look on his face when he opened the cake box filled my heart! He loved it and watching him enjoy the confetti cake, made love fill my heart! Thank you Irene for so much! You are simply AMAZING! read more

Cakes Chocolates and More - Amazing cake orders for my boyfriend for his birthday! - Bakeries Near Me

I have ordered 4 cakes in the past from Irene. She is a very nice woman and a talented baker. The first cake was my 25th bday, then my 30th which was a very detailed I love Lucy cake. The 3rd was my baby shower, and lastly my child's 1st birthday. Her designs have been spot on with her drawings. No surprises. The taste is out of this world. My favorite thing is that she makes the cake look so good and without fondant. She used buttercream which looks like the fondant but is actually edible. I am surprised people have had a bad experience with her. My last order I was so indecisive and annoying I just could not decide what I wanted. We spent about 20 minutes on the phone collaborating, Sending pictures back and forth and finally came to the perfect cake. She is definitely patient. I would recommend her! read more

Irene did my 21st birthday cake. It was elegant, very tasty, and fit my personality exactly. I would recommend Cakes Chocolates and More for any special occasion. She can do small gatherings to large high end events. Her many years as an artist really shows in her bakery. read more

A week before my husbands 40th birthday I decided I wanted a "fancy" cake for his birthday party. I did a Google search of local bakeries and found Cakes Chocolates & More. The website was basic but the photo gallery was far more impressive than others I was comparing. I sent in an email request along with a picture of what I was looking for. Very quickly I got a reply and started chatting with Irene. Of course I had sticker shock at paying $250 for a two tier yellow cake decorated in an Oklahoma Sooner theme, but I figured what the heck...and none of my other options had replied to me, or had the availability to get it done, so I went for it. When the cake arrived on Saturday I was blown away, and so was my husband. It was gorgeous and a total show stopper for the party. Every guest knew my husband is THE BIGGEST Sooner fan in Austin, and the cake was spectacular and suited him in every way. And then when we hacked into it...oh my GOD! It was hands down the best yellow cake any of our 50+ guests had ever had. Moist, creamy, not too sweet and totally delicious. As sad as I was to cut into something so pretty, I couldn't stop eating it! Maybe I've just had nothing but HEB/SAMS/WALMART sheet cakes for too long, but I can tell you nothing I've ever had...not even my $1000+ wedding cake in Chicago was as good, moist and amazing as this cake. We paid for 40ish slices, this cake could have easily fed 60+ people. It was so much cake that I have 5 containers frozen for when the cravings that we're sure we're going to have hit. And I brought a huge chunk of it to my office today, and I have had a steady stream of people asking me where it came from. I don't know when I'll have the occasion to order an expensive fancy cake again in the future, but if I need sweet treats, I will be calling Cakes Chocolates and More. Thank you so much for a cake that was the hit of the party! j read more

Cakes Chocolates and More - Boomer Sooner 40th Birthday Cake - Yes, this Austin Bakery is a very good sport for doing this for us! And it tasted incredible! - Bakeries Near Me

My best friend is an avid gamer....and his favorite gaming system is Xbox, so when his birthday was coming around I thought of making some cupcakes with little xbox controllers and xbox logos on them. Of course I did not have the time nor the skill to pull this off so I turned to Irene at Cakes Chololates and More! The cupcake toppers looked great and my friend LOVED them! =] Thanks for making his bithday one to remeber! read more

I ordered a small birthday cake 2 weeks ago and today, the day before the birthday party which only consisted of 4 people, I am told they cannot make a cake on such short notice. The owner was very rude, unapologetic, no other resolution offered - Just gave me a tough-luck attitude. Maybe, I should have given a 4 - 6 month notice. I just save myself $185.00 for a small 6 pieces cake - With this review - I give NO STARS! OMG - I still have to give an undeserving star! read more

Cakes Chocolates and More is the best place in town to get custom cakes. Irene is beyond talented and creative but more importantly the most caring individual you will find in the cake business. If you need something special, Cakes Chocolates and More is the right place for you! read more

I ordered a custom cake on short notice and Irene knocked it out of the park! The design was amazing and the cake tasted delicious. The cake was just incredible all the way around. read more

Save yourself a lot of time and aggravation--stay away! I don't understand how this woman has managed to remain in business. She's a good decorator, but no more talented than other pastry chefs in town. In my opinion, she's a complete prima donna without the talent to justify her behavior. I ordered a cake for my mother's 70th birthday party. The price was high for the cake, but the location was pretty close to the party site and hey, it was my mother's birthday. She's worth it. A month in advance, I went into the shop to order the cake. A design was decided upon, I chose the cake flavors for each layer, and gave her creative license on the flowers that would decorate the top. I called back about 10 days before the party to make a change to one of the cake flavors (with 4 siblings all having an opinion, I don't think it's unreasonable) and to remind her that the carrot cake layer could not have nuts. I received a polite email from her three days (!) before the party letting me know that for liability reasons, she could not make the cake (the no nuts request). What floored me was the extremely short notice she gave. 3 days?! If I hadn't send an email with the "no nuts" reminder, would she have bothered to let me know? I admit it, I was furious at the short notice. At the very least, if I had had some prior notice, I could've ordered a cake from another bakery. What I HAD decided was that we should go ahead with the order, and the guest with nut allergies would just have to deal with either not eating dessert or having a cake made with supplies from manufacturers that also process nuts in their plants. I called her to let her know that we'd go ahead with the cake, but she refused to do it and wouldn't even let me speak. I phoned the store, but she wouldn't answer. I kept calling because I wanted an explanation and I wanted to tell her how disappointed I was with her lack of customer service. She finally answered the phone and said that if I called the store one more time she would call the police and have me arrested for harrassment and hung up (because the police department doesn't have anything else on which to spend their time, right?) I sent an email, and she responded that the reason they wouldn't speak to me is that they "do not tolerate customers raising their voice or mistreating our employees verbally." I'm not sure how that could've happened, since only one call was answered and I didn't get out a single word before she hung up on me. I sent one final email letting her know how ridiculous I thought she was being and encouraging her to concentrate on customer service. Her prices are sky high, and I agree with Kim Y. -- the cake isn't that great anyway. Her "secret" is to use thinned-out preserves to moisten the cake. As I pointed out in my final email, any baker knows that if you have to use preserves to moisten a cake, you're not a very good baker. I called All in One cake shop that same afternoon and they came through with a beautiful cake on 2 1/2 days' notice. I should've called them in the first place. read more

I have ordered a few different cakes from Cakes, Chocolates and More over the last year and every time, I have been SO impressed with just how delicious and amazing they look! The artistry is unbeatable and the taste is above and beyond what you would expect. I have tried the chocolate, red velvet, and vanilla flavors and each one has been out of this world. Irene (the owner) is fantastic and I honestly wouldn't go anywhere else for a special occasion cake. I definitely recommend her to anyone that is looking to impress a crowd with a beautiful cake! read more

I went here to have a cake made for my son. While waiting, I was amazed by all the creative cakes she makes! I was excited for her to make me one just like the others I saw. Unfortunately, the cake she made me was not exactly what we agreed upon. The cake was a little dry too. For the price of the cake (it was the smallest size she would make for me), I would expect more! I paid a little of $60. From now on, I just make my own cakes. read more

The rating "Eek! Methinks not" does not even begin to express my thoughts on this woman's professionalism(or lack thereof) .I am getting married and wanted a quote on a 4 tier cake I saw online. I emailed for a quote , then decided to call after I received the quote. For starters I called the business phone and the phone was answered with HELLO?!? I had to look at my phone twice to make sure I dialed correctly. After she said "Um yes this is Cakes Chocolates and More" I let her know I received a quote via email and I wanted to discuss it .She acknowledged she received the email and I told her I had questions on the pricing. My wedding is set to have only 60 guests and she told me the cake I wanted would have a minimum of 160 slices. I asked her how many servings per tier. She had the audacity to ask me IF I KNEW WHAT A SERVING WAS(Really lady?!?!?). After that she asked if it was for a birthday, then I mentioned to her I'd emailed her the information and repeated to her it was for a wedding. Then she said "WELL I DON'T HAVE THE EMAIL IN FRONT OF ME SO... Ehhh, I decided to stop her right there. I told her she was RUDE and nevermind. Geez Lady,way to make a first impression. read more

As others have said, this woman is a real piece of work. I called to ask about getting a cake, and she and I ended up in a shouting match by the end of the conversation! I have no idea what is going on with her, but she was very snappy and rude, and when I pushed back against her rudeness, she flew off the handle and started name calling. Stay Away! Nightmare! read more

Irene made a cake for my wedding. It was a white cake with butter cream frosting with a fondant design on top. We barely had cake left over to take home, it was so good! We mostly emailed back and forth. She was really easy to get a hold of and I would recommend her cakes! She also made one of those geo-cakes for my friend and it was BEAUTIFUL!! read more

Cakes Chocolate and More delivered a personalized cake for my company to a press outlet that made headlines! We were really impressed with her talent and execution on out idea. I would have great confidence in creating any unique style cake in the future! read more

Irene is an incredibly rude lady who was very un helpful and aggressive. The cake was dry and did not look the way I asked.

I am in total disgust with the business owner attitude, customer service skills, and product. We recently ordered a cake for my sister baby shower, as my sister presented her with a photo of the design she would like for her cake, the owner instantly begin to interject on the image and proceeded to tell her that a three tier cake would never work with the design that my sister desired. They soon reached an agreement that would be fitting based off of the owner stating that she could deliver an exceptional baby shower cake. When I arrived on the day of the occasion, the owner was standing outside fussing that she was running behind and that no one was coming out to grab the cake. Now may I add when I was approaching the location after parking my vehicle, the way the she approached me I assumed she was selling a product, until I look in the windows of the car and saw that she was saying that she was here to deliver the cake. I stated to her did she call my sister cause someone was in the location, she just responded with she running behind and late and even though I had items in my hand i shifted things around and told her I would grab the cake so that she could leave, since she was fussing and carrying on even though she charged my sister $50. The owner did not state prior that she would not walk the cake to the location door, when she accepted the delivery charge she also didnt mention that there is a wait time limit upon arrival to receive the product. Poor customer service. When we cut the cake it was extremely dry, the fondant was very very thick it was not edible at all. Everyone was disappointed because the cake is one of the main attractions and edibles that you look forward to at once in a lifetime events. Once everyone left me and my sister cut the bottom part of the cake it was very dry, with gluey streaks, the cake literally how three different textures, and wasn't even close to being moist let along in truth with whats on her website where she stated you will have both beautiful and tasty cake. The design on the cake was very basic and not even close to the beautiful designs on the cake photo that as requested. When we proceed to resolve the matter with the owner she was very rude, she would not hear us out so that we could try and resolve this problem that happen on a day that my sister will never get back. The owner kept speaking over us and then she hung up the phone in our face. She didnt even give a formal apology vocally and stop to listen to the needs of her customer. She offered only to return $150 when my sister spent $420 on the cake and delivery. We could of receive better customer service, and pricing and a better moist cake from Target or Walmart. She also told my sister that it was a pudding cake, which was never requested at all, but tried to say that's why the gluey streaks were in the cake which was a lie. I would not suggest this company to anyone who wants to have a custom, moist, delicious and beautiful cake for their special occasion, because you will not be receiving that from her and the pricing is not worth the poor customer service or poor product that was delivered. And to make matters worst she did not take the time to reach out to the customer and try and resolve the issue that was created from her poor product and customer service. She put her needs before her customers the entire time and hung up in our face when we tried to see if we could resolve this on a mature level. Very poor business practices, she doesnt even deserve the one star after hanging up in our face. read more

I ordered a purse cake for my little sister on her birthday. It came out great!! My little sister was extremely happy, and THAT was worth the price of the cake!! Plus, it tasted great. Yum!! By the way, it was a breeze to deal with the owner. She's pretty funny. I will continue ordering from this place. read more

Horrible. Horrible, Horrible. Everything (and especially the customer service/Irene) was horrible. She had emails with exact instructions and still got it wrong. $120+ for cupcakes is just rude (and I guess I'm ad idiot for paying it but I wasn't there when they were delivered or I would've told her forget it). I've never seen "buttercream icing" that I could peel off and roll into a BALL? Not to mention it tasted like plastic. STAY AWAY. When I asked for her to redo the order, she said I would have to pay for it. I'm seriously thinking of small claims court cuz nothing about my order is what I asked for. read more

I can't say enough about the adorable cake and cupcakes Cakes Chocolates and More made for my baby shower. My friend gave them samples of the party theme and they were able to match it perfectly. It was by far the prettiest cake I have ever had, I even liked it more than my wedding cake. And it was delicious too! Everyone was so taken by the decorations on the top of the cake that we decided to cut it off so that I could freeze it - it was just too pretty to cut! I really don't know why there are any negative reviews on here at all. In addition to the cake and cupcakes being absolutely wonderful, Irene with Cakes Chocolates and More was extremely easy to work with and a true professional. read more

Horrible experience start to finish. Irene is a nutjob. When I asked for a "plain" cake she asked if I had a picture. Seriously, don't bother. There are too many bakeries in this town that care about customers and know how to talk to them. Plus, you can bake a cupcake from a mix that is much tastier than her over-priced lard iced cupcakes. read more