The cake is a 6 out of 5 stars. I ordered my wedding cake from cake man raven and if you know anything about cake man raven you can guess what took place when I arrived for my scheduled pickup. They had no record of my order. I walked out with somebody else's order of two sheet cakes. The chef at my wedding spot made a wedding cake on the spot out of the two sheet cakes. When I said "cake man raven" in response to the question of what happened, she just said "ahh.." and nodded, no other explanation necessary. She was a cake man raven vet apparently. The wedding guests devoured the cake. The entire wedding went silent with people heads down eating every crumb of that cake. So many people said it was some of the best cake they have had. Do I bring this high stakes wedding cake story up to cake man raven when I drive to Harem from Brooklyn after exchanging text messages for an order? No, I don't bring it up. I'm just happy the man eventually brings the cake. Enjoy the cake, don't expect change (or plan your wedding with this cake) and you will be ok. Play it cool and show up somewhere with a cake man raven cake where they don't know the deal, then watch them fall in love with the cake and attempt to reproduce your feat of procuring a cake man raven cake. Sit back and enjoy (play dumb) as they tell you their own rookie story of attempting to conduct a routine cake transaction with cake man raven. read more

The cake was actually good. I purchased the red velvet. I'm giving 3 stars for the consistency of the business hours and customer service, one day they'll be open and you can receive the order form though text and the next they'll be closed with no response through text with no prior warning. I've been back twice since I first purchased my slices and no one was there just a sign on the window saying we're closed today. So travel there at your own risk. read more

Cake Man Raven - Pineapple and red velvet - Custom Cakes Near Me - New York, New York

Stopped in the store to order a cake. Told I could only order a cake by texting a number with details. Took a picture of the number. Texted the number. No reply. After 5 days i texted again. Still no reply. Ended up getting a cake from someplace else that wanted my business. read more

I placed my order on June 12 and still haven't received a confirmation or response. My son even went from Brooklyn to Harlem, only to be told to resend the cake details by text and wait another two days for verification--something that could have been handled on the spot. My requested pickup date has now passed, and no one has contacted me. I can say that Cake Man Raven's cakes are delicious, but good products alone do not make a successful business. Customer service, communication, and professionalism are equally important. Leaving customers without updates or confirmation for weeks is unacceptable and not how you retain loyal customers. read more

Cake Man raven is known for their red velvet cake so I had to try it as that is one of my favorite desserts. Do take note that they do not currently have a seating area. It is strictly takeout. Now, the cake itself was incredibly moist and very good. However, the cream cheese fondant was way too cloyingly sweet for my liking. If instead of the fondant, cream cheese by itself, was actually used, the cake would have been perfect in my honest opinion. I would be up for trying their other cake slices. read more

Cake Man Raven - Custom Cakes Near Me - New York, New York

Omg I was so excited that I was finally in the area to grab a slice. It's Still the delicious Cake Man Raven red velvet slice that I use to get back in Brooklyn. Thank you so much for being consistent. My boyfriend now understands why everyone's red velvet ain't hitting. After having Cake man ravens red velvet you don't want anyone else red velvet. Iykyk read more

The products are delicious but for me thr experience (service) needs an overhaul. I have held my tongue for far too long. I've loved the cakes especially the red velvet with nuts since RAVEN HAD A SHOO IN DELKALB BROOKLYN but boy much hasn't changed. The service has always needed improvement but 17 yrs later and I found hasn't changed. If you're more interested in a great slice of cake and don't care how the service is then by all means. There is no store front HRA doing a lot of pop-ups now and please do not expect him to show up on time with enough product to service everyone. Best of luck read more

I've walked past Cake Man Raven's spot on 135th countless times but have always been confused as to whether I can just walk in and grab a slice. You can't walk into the shop as there isn't any area for customers and it seems like the door is usually locked. Today I finally attempted to actually acquire some cake because I saw someone at the counter through the window. The signs outside the bakery are confusing because they state that slices are only available on select days via social media drops but it doesn't seem like that's the case anymore. When I went to grab a slice there were quite a few whole cakes available as well as slices of red velvet, red velvet with nuts, chocolate, carrot, etc. Since it was my first time here, I had to go for a slice of the infamous red velvet cake. I was really eager to try this slice and somehow had the patience to wait until I got home to try it. Cake Man Raven has apparently baked cakes for the likes of Oprah and Jay Z so my expectations were high. The slice was large with three layers of cakes frosted with thin layers of cream cheese frosting. The cake was soft and the frosting had just the right amount of sweetness & tang. I've had many slices in New York and while it was great, I can't say this was my absolute favorite. I also felt that $10 for a slice of cake is a high price point, but I guess you can charge whatever you want when you've made a name from yourself. read more

Cake Man Raven - cake selection - Custom Cakes Near Me - New York, New York

I've tried a few of their cake slices, and everything is delicious! Everyone there is so kind, and they have some of the best red velvet cake I've ever had. read more

The cakes are great. Hes definitely talented and has a great recipe for Red Velvet. The problem is that he knows it, and exhibits no humility. The customer service and the manner in which he treats customers is horrrndous. I've read through many of these reviews, and no changes have been made. This shows that he just doesn't give a f--k about what anyone thinks, even customers. Fake reviews exist, however from my personal experience and experience of others I know, I know these are real reviewers. First, the process of ordering is ridiculous. You have to text to order a cake. You text, then you get a long reply telling you what to do and the pricing of various cakes. Then you receive a confirmation. ( which doesn't always come) from a totally different number. It's a convoluted process that seems to fail often. A Google form is a more logical process, or maybe just have someone take orders by phone or in person- just a thought. In addition, it seems like the employees are just there for show and he's the only baker. There has to be a more efficient process. Other bakeries do it. When you bring these problems to CakeMans attention he is cocky And rude. Hes very unprofessional. You should never have to beg anyone to take your money. There are other bakeries in NYC and the surrounding areas. Its Better for you to buy your cakes at a BJs or Costco than to support this business. You'll get good cakes, and far superior customer service. read more

This is the best red velvet cake I've had in my life. The owner is very sweet and the service is always great. I used to visit their old location in Brooklyn and I'm glad they're still around. Planning on going once I'm back in New York City. read more

Have had his cakes in years, but The Red Velvet Cake !! Was Amazing, good service, good cake , good Ambiance. Thanks to my friend who thought about me. read more

Delicious yummy soft voice. Amazing treat yourself. It was my birthday. My family got me red velvet cupcakes. We ate them all in seconds so yummy. Service was was excellent. Go check them out and get your cupcake and have a great time read more

Cake Man Raven - Red velvet Cupcake - so moist!!! - Custom Cakes Near Me - New York, New York

Love my red velvet cake from this man only love it so much I travel 2 hours to come and try to get a slice so hard to get this on a regular basis read more

2 stars because the cakes are actually good The customer service (lack thereof) is actually garbage. They want you to text a number, and then get in contact with you from a separate number, and then you must cross your fingers that your order has been fulfilled when you pick it up. Sometimes you have to double, triple, and quadruple text them to get a response!! (Create a website maybe? Accept orders through social media accounts? Something else?) I received confirmation text from them, went to pick my order up on the date confirmed, just for them to look at me like I'm stupid when I arrive to pick up my order although I showed them the confirmation texts... do better. especially if the only way to reach you guys is through text. read more

Cake Man Raven - poor customer service - Custom Cakes Near Me - New York, New York

I grabbed two slices today, Red Velvet w/nuts and Yellow cake w/chocolate frosting. $10 a slice and the slices are huge so it's worth it. I was most impressed with the Red Velvet slice, great flavor and very moist. Unfortunately I had to throw my yellow cake in the trash and yes I said trash! The slice was very stale with a very weird flavor. Honestly I might go back for the red velvet slice and the red velvet only. read more

Cake was good. Nice slice for $10 which I divided for 2 days. It was my first time having one of cakemans slices. I know he's renowned for his red velvet but I couldn't do my double chocolate cake like that. I'll be back to try his other varieties. read more

Cake Man Raven - Custom Cakes Near Me - New York, New York

The ABSOLUTE BEST red velvet cupcakes in all of NYC. Cake Man Raven is ORDER AHEAD ONLY but is very responsive- just send them a text and they'll get back to you. Follow them on social media as they do have cake slices available most days and will post when you can come by for a slice (only certain hours). 100% worth the planking ahead as they are consistently a hit at every party/gathering. Ultra fresh and delicious. read more

I have followed this business since their shop in Brooklyn. I would come from the Bronx to Brooklyn now it's closer. I bought two slices and at first it was cold and not up to my taste of the past however this morning I let it sit out and took a piece OMG same as before DELICIOUS. MAY GOD CONTINUE TO BLESS THE BAKERS HANDS. I am glad can get slices whenever now will make more trips to Harlem. read more

Cake Man Raven - Cake man raven red velvet cake - Custom Cakes Near Me - New York, New York

I was not aware this was the new location for the king of red velvet cakes and I'm glad I happened upon it one day. Reason being I love desserts and this is the place to get dessert (cake). The only drawback for me is that the icing/frosting is a bit too sweet for my liking though it's supposed to balance out with the cake dough. All in all it is a good cake to have when you have a sweet tooth. Service is quick after you figure out which door to go to. There is no indoor so you're basically ordering from outside. The ambiance is order and go not much else. But you'll be in heaven when you taste the prize that is the cake made by The Cake Man. There are different variations so you can choose which type of velvet plus there's cupcakes. read more

Fantastic. Walked by, saw it. Couldn't resist. Turned around and got a slice. Was walking away and a man got up and introduced himself as the owner. Sweet guy. Cracked open the cake and... you gotta try it. read more

Thanks Cake Man made my birthday! I gifted myself and placed a order for a slice of my FAVORITE (Red-Velvet). Told them I wanted to order myself a slice for my bday and if they had any slice available. They were very fast to reply and told me I could pickup. So i payed via Venmo and sent them my confirmation (also VERY cool to see that they're keeping up with safety regulations and looking out for their customers health and safety). After I got home from picking up my slice I opened the bag and they refunded me the money i payed and a put sweet HBD message on my slice. Didn't expect that at all. The only thing i wanted for my Bday was some of my favorite cake and I was very happy to pay for it because ITS WORTH IT! That simple sweet gesture is really how you makes loyal costumers. Thanks again Cake Man! read more

Cake Man Raven - Slice of red velvet cake. - Custom Cakes Near Me - New York, New York

Cakes are amazing, service not so great. Owner not very engaging and for the amount of years in Business the quality of service should be better. The Harlem NY location is cute however I recently ordered a dozen of cupcakes and my initial contact with them was as if they had no idea if they served cupcakes with the cost would be, etc. After several text messages, I finally got an answer. I ordered the cupcakes price were somewhat reasonable however, packaging was as if I could've made them at home there was no special packaging. They just threw the cupcakes in a plastic cupcake holder. The lady told me there was no bag which should've been a nice decorative cake, man Raven bag after all of these years there's no investment in packaging. I.e. a nice brown bag with a handle with cake man Raven on top special cake, man Raven napkins. It was just awful.. how would anyone would have known they were from cake man Raven I literally had to keep saying oh kick man Raven kick man Raven when they should've been able to just look at the packaging and see oh she went to cake man Raven. The owner walked in on the day of pickup he did not wash his hand as he proceeded to icing the cupcakes . read more

I have routinely come to this store to get slices of cake about once a week because my daughter likes them. Today it was raining and I saw that there was a customer already inside so I opened the door to get out of the rain while I waited to put in my order. The men working there were hard to understand but ai could understand them telling me to wait outside. I figured that maybe since they were already taking an order (and the inside is small) that they wanted me to wait until the lady was finished her order. I waited and watched as she got her product in a bag and paid. I then continued to wait as the two men chatted with the woman for over 5 minutes. Eventually I got tired of getting rained on and waiting for what would have been a 40 second transaction and left. I will not be returning. read more

If you haven't had a slice of red velvet cake from here, you are not winning. Go and get you a slice. You will be back for slices!!!

If I could I wouldn't even give them a star!,my wife ordered 2 dozen cupcakes for her grandmother birthday ( she's in a hospice due to age and ailments) This order was placed 2 weeks in advance verification was made 1 week in advance with txting dialogue to show up and be told that the order wasn't available and they have no knowledge of the order being placed upon arrival .Then to add insult to injury a message was sent to cover the bad business dealings after was not done . DO NOT EVER SUPPORT THIS BUSINESS AND ITS UNDERHANDED CUSTOMER SERVICE! read more

Totally amazing! Moist, tasty and affordable. Love it! I use Coleman Raven cake for all special events, knowing all guest will be satisfied. I actually live in Middletown approximately 1 1/2 hour away and willing to drive just for a slice! It's just that good. Love it's Harlem and black owned . What more could you ask for read more

I've been eating this cake for over a decade. I've had MANY different bakers, store brands, restaurants AND just regular people that bakes cakes really well and when I tell you that NOT ONE CAKE comes anywhere close to this cake. Put it to you this way, If taste was graded by Michelin stars, His would be 5 Star and anybody else would be(and I'm not exaggerating) a 1 to a 2 star effort, mainly because all the other cakes I've tasted had something that was either too much of, not enough of, MISSING something or missed the mark completely. It SOLELY "HIS" hands and HIS love that goes into his cakes and I believe that he spent a great deal of time perfecting these ingredients. What I also believe is that he can stand with you and give you the recipe to make this cake STEP BY STEP and you STILL COULDN'T MAKE IT THE WAY HE MAKES IT. God gave him those hands to make THAT cake. Period. read more

Every time I was in the city I would stop and grab two slices. Hated he closed but a great reason to head to his new storefront in Harlem.

On my mama: that is the best red velvet cake I've ever had in my entire 39 years on earth

I tried calling Cake Man Raven to order a cake for my son's birthday. The phone goes directly to voice mail. I left a message. Then I received a text message from them asking me to give details for my order. I responded to the text. That was it, 7 days ago. I have not heard back from them. read more

This is the best cake in New York City. It's a little expensive, you get what you pay for good ingredients. I definitely will make that a stop on my list. When I visit new york city again read more

I'm giving this establishment one star because of their lack of customer service. They ask you to call/ text or email your cake requests. I began my cake ordering Journey with CakeManRaven on May 22nd, 2022. I needed the cake for June 10th for my birthday. Through text I was told May 22nd wasn't too late to order for June 10th. All I can say is I was being played with and my time was wasted attempting to order a cake. They always say: "It's Hard to Support Black Owned Businesses". & CakeManRaven proved the stereotype! I did not get the cake in time for my birthday, nor did I ever receive a confirmation to send the deposit money. I really hope you get your ordering procedures in order. The cake tastes phenomenal. I don't mind spending $10 per slice. I'd pay $100 per slice based on the quality or the red velvet, however, I'm highly disappointed with your ordering procedures! read more

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I Hardly take the time to write a review. My family used to Looove This cake. We , once upon a time stood in line buying a few slices allowed at the time. My son Surprised me with a cake for my birthday with a cake from cake man . It was Absolutely beautiful Looking. I shared the picture with So many how gorgeous the details. Unfortunately, it was SO Disappointing to taste . It was Dry and almost stale. I still have 80% of it in my fridge. So , hurtful to my son who so wanted to put a smile on my face. I just don't know how to get rid of it without feeling guilty. Sadly, it's been a couple of weeks, yet is in my fridge. The outside I can't say enough how beautiful. Inside, terrible. I truly wish you read my review and reply. Or , anyone buying please ask to make sure you ask that your cake is fresh. What a waste of money. read more

The cake is delicious, but the customer service stinks. Forget about texting this business for an order. They don't respond, So I only buy this cake if I happen to be walking past their store and they are open. Otherwise, it's Amy's Bread or Doc's cake shop in Bklyn. What a shame. read more

I love their cakes but I sent a message requesting a mail order and got no response. I was so disappointed

Hands down still the best red velvet cake. I've been ordering cakes since the original brooklyn location. It's still the same consistent quality. Prices have gone up, but it's competitive pricing compared to other bakeries, and really it's completely worth it. read more

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I will never patronize this business again. If $10 for a slice of cake is not insulting enough it comes with a terrible attitude from the owner. I will not spend my money in a place that I am treated so horribly. read more

Cake Man Raven - The worst customer service experience ever. - Custom Cakes Near Me - New York, New York

First let me just say I come from a cake man raven red velvet cake only family if it's not from cake man raven and you calling it red velvet cake nobody in my family will eat it I recently ordered a cake for my sisters birthday and some cupcakes for my wife graduation party both were delicious everybody loved it customer service was on point and cake man himself is very personable. I will definitely be hitting him up again for another cake soon. I got 2 cakes and 2 orders of cupcakes so far this month lol it's safe to say I recommend these cakes to any and everyone . read more

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Delicious, OMG!!! So Freaking Good!!! The best , most moist Red Velvet Cake I ever ate. read more