They service person arrived in a timely manner. After assessing the situation he offered a solution…read morewhich was satisfactory. The only solution involved installing a new system and keeping the existing key. Option 1 was to change the lock and have a different key for the door which would defeat having one key for all the doors. Option 2 allowed the lock to be changed to match the existing locks. I rated them a 3 because he started out at almost $300 but completed the work in less than an hour and a half the cost! Seems like a little odd!

I needed a locksmith company to come out a rekey a commercial property. Hero Lock Services was…read morerecommended to me from a close friend and I'm so happy I took her advice. Dell was very fast and very affordable. He was also very kind and personable. I will use him and refer him to anyone that had locksmith needs! Thanks Del

Got locked out of my car last night and spent $300! for 5 minutes of work. Definitely look…read moreelsewhere. Gentlemen that helped me told me to keep his number and he could do it much cheaper in the future. 0/10 would NOT recommend this company.

The cheap key fob replacement they sold me died only a few months later. I call them to get a…read morereplacement or new battery and they claim "I am not in their system". I ask to send them the receipt (I still have the receipt) or give them the receipt number and they claim they can't look up past receipts. I call them back to still try and resolve the issue and then they claim to be another company called 24/7 Key Service. This place is a definition of a scam. Scum of the earth type of people. The type of people that will burn for an eternity.

Called around to a few places looking to get a new keyless remote programmed and a key cut for my…read morecar. Prices ranged from $95-300, with Mr. Locksmith coming in at $90. Not only was his price the best, he didn't put me on hold and look for someone to answer me or have me call back later. He was also the only one who didn't berate me while on the phone, hang up, or ask me stupid questions that had nothing to do with what I wanted done. I scheduled to meet nearby two days later, he showed up on time, cut the key, programmed the remote, charged me what he quoted, and was very friendly and professional the entire time. I felt like an actual valued customer. I couldn't ask for a better experience. I won't use anyone else from now on.

I'm not the type to write many reviews, good or bad, unless I encounter service that is bad enough…read moreto feel the need to warn others are exceptional enough to recommend to others. My experience with Mr Locksmith fits the latter description. I lost my car keys while in Atlanta for work and needed someone to make a new key so I could get back on the road. The ford dealerships quoted a 2-3 day leadtime however when your travelling for work away from home you dont have 2-3 days to wait for a new key. Mr. Locksmith met me at my car within 30mins of calling, and immediately began to work on making a new key. My car represented a huge challenge in that the key is a high security specialized blank that nobody seemed to have available. Mr Locksmith spent over 11hours driving across greater Atlanta searching for the right match. Most locksmiths would have given up or not taken the job in the first place however Mr Locksmith remained persistent and worked through the night (3:00AM when he finished) to get the job done. He knew I had a business meeting 2hrs away at 9AM the next day and made sure I had an operable key to take me there by the next morning. Its a very rare thing to encounter someone passionate about their work these days, and Mr Locksmith is that, a guy who is honest, fair, and passionate about helping others. What more could you ask for in a locksmith? I would highly recommend using Mr Locksmith for any of your lock issues/needs. Chris Anderson

Quick response to call and appointment made. On time and…read moredid a fantastic job! Thought the fee was reasonable. Would recommend this locksmith to all!

Hunter was accommodating of my schedule, fast and all for a good price. Would definitely use him…read moreagain.

Very professional and responsive. Great price, beat the nearest competitor by almost $300 less…read more Even when there was an additional issue after he made me a new key, he went out of his way to meet me and get it resolved quickly. When he initially met with me he also went out of his way to try and use the car key that I had initially, but accidently dropped and broke into pieces. Call Ben, he will get you taken care of regardless of what key assistance you need.

I called key4less to have a tech. come out to remove and replace the lock on my file cabinet. They…read moreadvised me they could not do it, but they said they would send out their guy who does that time of work. The guy from R&M locksmith called and requested a copy of my file cabinet lock. I sent him the picture and said he would be there in 30 minutes. Instead of telling me he couldn't do the job I requested so I could try another company. He arrived and said he could only drill the lock off, but not replace it. So I stated I would pay the trip charge. He ended up using a slim Jim to force my top drawer open, but I won't be able to close it. Bottom line, I feel he shouldn't taken the call, knowing that he could not complete the job I requested. What a ripoff. I blame key4less because he referred him for a job he could not do. Be careful not to accept any of their referrals. If they can't do the job, hangup and findsomebody else, because $226 is alot to pay, when it didn't get the job requested done. Rating of 0 stars!!!

I have tried several mobile locksmith services in the Atlanta (buckhead ) area and unfortunately…read morewas let down by another company locksmith pros 404.236.6817. The worst customer service ever and left me 3 hours without knowing where my tech was given one price then when the shift changed was given a price $30 more than quoted and called looking for my tech and then told by the call center that the tech wasn't coming because he could go somewhere else to just unlock a door for $130 not program a key. Do not use that company!! However this company is hands down the most courteous and helpful service!!!Guys come in uniform with a truck equipped with every key possible. I called after locating on yelp and a tech arrived within 15 mins. You are quoted before any work is performed. My tech Shar came in analyzed my car because a new key program was needed. He looked at the part and automatically knew what the problem was. Ultimately I have to take my car to the dealer but Shar was able to assist for one hour trying everything possible! He knew exactly what I could tell my dealership . Asked for registration and id's to match my car( as the other company did not) super professional and did not try to haggle the price, I highly recommend this company and especially Shar!!

I called Fast Atlanta locksmith last night. Rovik showed up…read morein 30 minutes he was polite and pleasant to work with. After he unlocked my car he charged me a very reasonable price and I was on my way back to Baltimore. Thank you very much!

Very impressed with the services provided. His promptness was unmatched, very professional,…read morecourteous, and attentive to details. He unlocked, programmed, and cut my new keys within minutes. Tested all the buttons. I definitely would recommend him to anyone. Not to mention the price was AMAZING. You will not be disappointed.

I lost my car key recently and sadly didn't have a spare, so I needed a new one made. I contacted…read moreseveral local locksmiths here on Yelp for estimates. Mikhail from Bonlock responded quickly and with a more affordable price than other companies I contacted. He also had appointments available for that same day, which would be really convenient if I needed the key urgently. He met us at our home (where luckily my car was located) and was friendly and professional. He had our key to us really quickly! We were also offered a second key for a low price. The whole process only took 10-15 minutes. Overall, I highly recommend this service if you need a locksmith.

Well I didn't get Eugene, so maybe that's why my experience wasn't as great as everyone else's. We…read moreneeded an emergency locksmith to get us into our place after we locked ourselves out. The star is for the guy showing up on time on a Sunday night, and for getting us in our home (although if I could give zero stars, I would). It cost us around $175 and after we were in the house, he asked us for payment in cash. We don't carry cash. He wouldn't take a credit card (despite them advertising as credit card friendly), so we paid with a check. However, the locksmith had no idea what he was doing. Our lock AND door are totally busted, broken, in pieces. We had to give up a day of work (since we didn't have a way to lock the house) so the technician could come back Monday night and fix the lock, only for him to tell us he had the wrong size lock with him and wouldn't be able to fix and replace it. He had no idea *how* to fix it, even though he's the one who broke it. On Tuesday, he was supposed to come over in the morning to try again, but called us to ask if we could ask our office if they have replacement locks he could use since he didn't have the correct part. We had already explained to him on Sunday that no, they don't, this is not an apartment complex but an owned condo. They don't carry locks, we don't have a maintenance office. That's why we're calling a locksmith. He said he could not help us. We ended up calling a different locksmith company to see if they could help fix the damage done by this company, because J&M's technician didn't have the parts to fix what he broke. Plus, he asked us to call someone else to find the lock. According to the new company, there are pieces missing and broken, and they made so many errors that we need a specialty lock ordered. Now I have to keep spending money to fix what they damaged. We called J&M on Tuesday to explain the damage that was done and ask for a refund and/or damage reimbursement since they directly caused the unnecessary damage to our door. We sent photos of the damage, per their request. We called them twice and both times they said they'd call us back - they didn't. We called again, they didn't answer. We called twice on Wednesday, they still didn't answer. We sent a text on Wednesday asking them to call us back, and they finally texted us back saying they wouldn't do a refund because we didn't contact their office - even though we had been in touch with their employee directly. Their employee said they didn't have the parts, the reason we had to contact another company was because they didn't have the parts. And yet their reason for not giving us a refund is that we should have contacted their other technicians? NEVER do business here. Ever. This was beyond poor customer service, it was a never-ending nightmare. I even filed a complaint with the BBB, which the company ignored (this action can be found on the BBB website).

Eugene was punctual, reliable, courteous and reasonably priced to unlock my car door…read more I would recommend him to anyone needing auto-locksmithing