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    Cafe Tan

    2.0 (1 review)
    ModerateTanning

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    13 years ago

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    The Tan Spot

    The Tan Spot

    4.2(18 reviews)
    4.3 mi
    $$

    Edith, thank you for clicking on my profile and making this remarkable observation. Columbus is a…read moredump and the reviews I've left are my opinions of the places that have less than stellar customer service - including your business. I've had less than a handful of places that have been amazing. Which is why I continue to leave 5 stars to Mabella's. As I stated, I didn't care about the military discount - did you read the part that said, 'no big deal'? I'm assuming not. Probably too busy reading my other negative reviews. You told me how many sessions I could get for $40 dollars, you did nothing more. You handed me the clipboard and I filled it out. Which is why, after the first or second session, I didn't even know the standup bed was part of my package - which again, as I stated, you were hesitant on telling me. The day I stated to you that the facial bulbs weren't working you literally looked at me like I had 3 heads and said, 'they'd be fixed later'. I paid for the ENTIRE bed to work, not part of it. I gave you a chance, nicely, to correct the situation. So Edith, thank you for replying. I wish you great success on your business in this 'wonderful' city of Columbus.

    I wasn't *thrilled* with the experience I had with this company…read more They only offer airbrush tans at 2 and 3pm, which I find odd since they clearly cater to military and almost every military member I know is generally at work during that time. I am giving it two stars instead of one because they did originally offer to work with me and accommodate a different time slot after I called a couple times, which I appreciated. However, the employee I was coordinating with reached out 24 hours before the appt and asked if I could come in a couple hours later instead-a little moving things around on my end, but that was fine. Then on the day of the spray tan she texted me 20 minutes prior to the appointment I was already driving to and told me we needed to cancel because they didn't have a part in for the spray gun, and that we couldn't reschedule for another 48 hours. since I had to travel to my event the next day, turn around time didn't provide me with any feasible options, which I explained to the employee. She was very respectful in our conversation, but I think such a short notice adjustment and then a last minute complete cancellation was a little unprofessional. Definitely put a dampener on the event I had the tan planned for. I feel like a percentage discount or a complimentary service for another time would have been fair to offer. I probably would have given them another chance and not written this review if they had tried to make up for this mix up.

    Cafe Tan - tanning - Updated May 2026

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