Edith, thank you for clicking on my profile and making this remarkable observation. Columbus is a…read moredump and the reviews I've left are my opinions of the places that have less than stellar customer service - including your business. I've had less than a handful of places that have been amazing. Which is why I continue to leave 5 stars to Mabella's. As I stated, I didn't care about the military discount - did you read the part that said, 'no big deal'? I'm assuming not. Probably too busy reading my other negative reviews. You told me how many sessions I could get for $40 dollars, you did nothing more. You handed me the clipboard and I filled it out. Which is why, after the first or second session, I didn't even know the standup bed was part of my package - which again, as I stated, you were hesitant on telling me. The day I stated to you that the facial bulbs weren't working you literally looked at me like I had 3 heads and said, 'they'd be fixed later'. I paid for the ENTIRE bed to work, not part of it. I gave you a chance, nicely, to correct the situation. So Edith, thank you for replying. I wish you great success on your business in this 'wonderful' city of Columbus.

I wasn't *thrilled* with the experience I had with this company…read more They only offer airbrush tans at 2 and 3pm, which I find odd since they clearly cater to military and almost every military member I know is generally at work during that time. I am giving it two stars instead of one because they did originally offer to work with me and accommodate a different time slot after I called a couple times, which I appreciated. However, the employee I was coordinating with reached out 24 hours before the appt and asked if I could come in a couple hours later instead-a little moving things around on my end, but that was fine. Then on the day of the spray tan she texted me 20 minutes prior to the appointment I was already driving to and told me we needed to cancel because they didn't have a part in for the spray gun, and that we couldn't reschedule for another 48 hours. since I had to travel to my event the next day, turn around time didn't provide me with any feasible options, which I explained to the employee. She was very respectful in our conversation, but I think such a short notice adjustment and then a last minute complete cancellation was a little unprofessional. Definitely put a dampener on the event I had the tan planned for. I feel like a percentage discount or a complimentary service for another time would have been fair to offer. I probably would have given them another chance and not written this review if they had tried to make up for this mix up.

We schedule a spray tan. Everyone was so nice and professional. My daughter called and made her…read moreappointment (with me beside her). Everyone, was so good to her. Breanna Lassett was amazing. My daughter was so worried about how it was going to look. She wanted me to go in with her but from the time she met Breanna until it was over. She felt so comfortable. Breanna went above and beyond to me for my daughter. She even walked her to my car with her umbrella bc it was drizzling. Even after her appointment. I messaged asking questions and she never made me feel like I was a bother. She was so carrying and even cared and asked how her pageant went. It's been 3 days and she still looks like she's been at the beach a week. Her tan looks amazing.. She will definitely be back.

From the owner: Long Beach Tanning Resort is a full service salon committed to the clients total satisfaction. In…read moreaddition to our 4 different levels of professional tanning beds, we also offer sunless spray tanning by California Tan and professional teeth whitening services.

Amber is amazing! my daughter has a membership so I called today and talked to Amber about my…read moreoptions for a spray tan. I was planning on just doing a walk-in (being that I have never had a spray tan before), but Ambers customer service, even over the phone was impeccable, and may have convinced me to get a membership!! She was very kind, patient, never made me feel rushed, and answered all of my questions very thoroughly, and even walked me through all of my options with prices! She made me feel very knowledgeable and confident about getting a spray tan after that phone call!

I've been going to phenix city location and columbus but lately phenix city has not had the best…read moreservice I'd rather go to Columbus location

This place has a creepy air to it and there are never any other customers in there no matter what…read moretime I have been in. Last time I was there, I realized there is a big hole in the ceiling above the tanning bed. After all the video taping scandals surrounding tanning beds, wouldn't a tanning business fix a hole above a tanning bed? I have a picture to add, but it looks like I'm not allowed to for this business.

Awful experience! I just canceled my membership a few days ago. The staff is unhelpful and can't…read moreexplain random charges to my account, only saying "it's the system." The beds are extremely outdated, and every visit was frustrating. Definitely not worth the money. Disappointed.

Came in on the 2nd in the afternoon; Girl at the front desk was very standoffish. Disappointed.read more

I love tanning here. Especially when Morgan is working, she is so friendly and knowledgeable about…read morethe tanning beds and what lotions are the best. The inspiration bed is amazing and if your not into tanning the red light therapy treatments really work and I've seen beautiful spray tans on lots of women.

i have started going here for awhile now.this is a clean,nice place to tan,.with any kind of bed…read moreyou would want.the ladies that work there,are very nice.and always friendly to you at all times.i give this place the upmost stars avaiable...anita lex

The workers are so nice! The beds are so good and everything is at a reasonable price!read more

This place is terrible! The beds are always going out. If you got an upper package, bed goes out,…read morethey will not upgrade you. They'll put you in cheaper bed and will not discount you! Bed controls go out and won't be fixed for weeks. Meanwhile you pay for a better package and not getting it! Management not willing to work with you! STAY AWAY FROM THIS PLACE!

The beds are great, however I purchased the one month package for $30. The girl told me my total…read morewas $33. I paid in cash, when I asked what the $3 charge was for she said she didn't know. I didn't process a card, and surely there isn't a 10% tax on services I am in aware of.

Exceptionally wonderful experience!!! Very well stocked…read morewith everything tanning you could dream of. Up to date equipment with outstanding results. Very reasonably priced! Absolutely loved my experience and can't wait to come back!!

Absolutely fabulous! I wanted a spray tan for a spontaneous beach trip and the girl that does them…read morecame in THAT DAY to do it because I was leaving the next morning. The staff is very nice and professional and the facility is clean as a whistle. Couldn't be happier with the experience and results!

Typical tanning place. I do not do beds so I'm only reviewing their sunless options. Which is why I…read moregive it 4 stars... all they have is mystic and you can go get a monthly package at designer tan for $69 vs their over $100... I wish they had better pricing i would prefer to come here since I live nearby and they have better hours.

Love it here been coming for years they are so nice and friendly would recommend Ida if your bookingread more

I went here for the first time today, my husband said I could get whatever package I wanted as a…read moreMother's Day gift, so I've really been looking forward to it! I was not disappointed, I had a great experience. I purchased a package where I had use of the sauna, then had a body scrub, massage, lunch and then a facial. It was about four hours total and super relaxing. I have no complaints. Everything was handled in a timely fashion, the ladies who work there were all polite, professional and helped to create a peaceful environment. It smelled so clean when I walked in which made me feel good about what I was getting myself into. I enjoyed the use of the robe and footwear, solidifying the "spa experience."