After 3+ years as a loyal client, I was deeply disappointed by how MKP handled a recent appointment…read moreerror. I was told one time over the phone (2:45 PM), but booked for another (10:45 AM). I didn't find out until I was already en route. Instead of understanding, I was charged a no-show fee. When I addressed it, I was met with dismissive responses toldI was acting "childish" and called me "child" for not accepting any thing else that a refund of the no show fee, multiple defensive emails over three days, and ultimately banned from the salon. I was even threatened with defamation for saying I'd share my experience via social media. Thankfully, my bank refunded the charge -- but the way I was treated by MKP management showed a complete lack of professionalism and accountability. I can no longer recommend this business.

Been there twice for eye brows . Both times service was friendly and quick.. got me in even a bit…read moreearly ! Service was great !!

Since i started my treatment, the progress is really good. They are doing a wonderful job on my…read moretreatment. I have great results.

I have been a client at this clinic for over a year and have spent more than $5,000 on treatments,…read moreso it's really disappointing to leave this review. Over the past few months, my appointments have been canceled multiple times, which has already been frustrating. However, my most recent visit was the final straw. The provider, Kyra, was extremely rude and came across as aggressive throughout the appointment. When I asked questions, she seemed irritated and unwilling to explain anything, which made me feel uncomfortable and unwelcome. The situation became so uncomfortable that I actually chose to leave in the middle of the service, which I have never done before anywhere. That alone should speak to how negative the experience was. On top of that, the way she performed the treatment was completely different from any other provider I've seen there, and not in a reassuring way. The entire experience felt rushed, inconsistent, and honestly very uncomfortable. Based on my experience, I would not recommend the Columbus location. If you're considering this clinic, I strongly suggest making the drive to Newnan instead for a more professional and consistent experience.

I visited two locations for a lipoma I had looked at and then surgically removed. The service and…read morecommunication at both locations was spot on. The surgery was smooth and healing is looking very ver nice. Definitely recommend. Dr. Ghorbani and Dr. Li.

Nobody ever answers the phone here nor will they call you back. Not sure how they stay in business…read moreif they do this to everybody else. Been trying to get a appointment for two weeks. Moving on.....

i've been a regular for kaliece since high school now! she truly never fails. one of the reasons…read morewhy i get so excited to book an appointment here is because i love her vibe. from lash lifts to brazilians and more, she really is the best! and it feels good to catch up with her from time to time will def come again!

Update: Had my first lash lift today with Kaliece for my upcoming wedding. It looks like I'm using…read moremakeup or a makeup filter but it's just my natural lashes after the lash lift!!! They look even better than I could have imagined or expected. Kaliece was so incredibly sweet and so gentle and really helped me relax and enjoy the process when I'd been anxious since it was my first time. I don't usually like anything near my eyes that I am not controlling! Haha She was confident and relaxed, which made me feel confident and relaxed. I will definitely be back! I didn't even know my lashes could look this good without falsies or mascara! I'm so grateful and excited!

Luis is fantastic. He always listens carefully to what I want done to my hair but honestly I can…read moresay do what you want. He never disappoint! The salon is clean and pleasant. The other staff are also very kind and welcoming. Highly recommend!

I am not one of those women that enjoys the whole hair treatment process, but, Luis not only made…read moreme feel completely comfortable, he did a great job on my hair! Don't hesitate to go to this facility! They are kind and it feels like home as soon as you walk in the door.

Came here with some friends for a pedicure and it was a great experience. I've only ever had one…read moreother pedicure in my life and it was many years ago so I wasn't sure what to expect. An older gentleman did my pedicure and he was so gentle and did a great job. My feet probably haven't felt this soft since I was a baby! Everything seemed very clean and I loved the massage chairs and hot water foot bath. I would definitely come here again. Paid $45 for a classic gel pedicure (not including the tip).

OK for the price. Not sure whether or not I will go back since they left me covered in sticky wax…read moreand didn't really clean me off! Environment was very pleasant and relaxing and the staff was very nice!

This is my fourth time here and it keeps getting worse. I won't be back. Last time, I was met with…read moreconstruction. I would think that would be mentioned when making an appointment. As I waited for my appointment, the receptionist was calling the doctor to ask if it was normal that her son had white diarrhea with his medication. I was listening to this and the sounds of saws. Other than that, my last appointment was fine except the facialist suggested Botox for me which I found offensive. My appointment today was scheduled for last week, but I awoke that morning sick. I called New Image at 8 am, as soon as I possibly could, and left a message explaining the situation. Later that day my husband received a call informing him I had missed my appointment. When he told me this, I called them and explained that I had left a message and the receptionist was very rude and said I would need to pay for the appointment. I explained to her that I did not have 24 hours notice that I was going to be sick, as is their policy. She eventually agreed to let me reschedule. My appointment was today and I was taken to the room five minutes late and released 10 early. If you are going to charge by the minute, you should give the customer the whole time. ($99 treatment) The treatment was supposed to be a scrub but was rushed and rough and then I was put in a big tub that looks a bit like a tanning bed. It had mildew all over the inside. I was disgusted by this. Very disappointed. Don't buy the Body Glow if you do go. I only gave one star for the original massage I had last year.

After years of hopping between nail salons for a pedicure I found a home. Kayla is a master…read morebeautician who also does hair and nails. The ability to make a appointment and have peace and quiet while I'm there is amazing. I don't feel rushed out of my chair and had a amazing experience during the pedicure. I got the basic pedicure to get a idea of what they offer and it was better then a 60 dollar pedicure anywhere else in town. I appreciate her attention to detail already booked my appointment for three weeks from now. I'm sold. Please don't hesitate to book with Kayla. She was Amazing.

Johnny W was a great job with my hair! I've been using him for the past few years. He is very…read moreskilled and pays attention to detail. No awkward conversation either because he's easy to talk to.

First time coming here and I couldn't be more satisfied The…read morelady didn't talk much but still did a great job. I will definitely be coming back.

I LOVE how my brows turned out and she has a new regular. Dipu asked how I wanted my brows done…read more(shape, thickness) and executed perfectly! I really liked that she takes a conservative approach and verifies because you can always take more off, but you can't put it back

Service is always fast and great ! The staff is awesome!…read moreAsk for Vince ! Best place I've been to in awhile!

The nail tech who completed my pedicure just did not create a good experience. Starting with me…read moreexpressing what I did and did not want in my services. He tried to rush through services and the frustration was evident everytime I asked him to slow down and complete my pedicure properly. He skipped over the cuticle softener and went straight to push down the cuticle, while trying to upsell me on other services. I asked for the deep callus remover with a pumice stone as I don't want my feet grated. That seemed to upset him even more where he took the pumice stone and swish-swashed across the bottom top portion of my feet splashing water everywhere like see I did it. I shouldn't have to fight with my nail tech about the services I'm paying to receive