I really hate to have to write this review but Cafe Da Fonk! needs to get it together:(
Came here on a Saturday and was really stoked since I wanted to go to their location in SF but noticed they moved to Oakland and I happened to be in the area this day.
Our orders were taken and we sat down to wait.
There were a TON OF FLIES buzzing around and I kept having to wave them off especially when we got our order to the table, which honestly was gross.
We were called to pick up our order, but only 1 of the 4 items was ready:
Zadie's Masterpiece Breakfast Sando - Really tasty and enjoyed the biscuit it was on. Skimpy on the bacon, there was ONE piece but overall good breakfast sandwich.
Next item ready 5 minutes later:
Khadija's Slow Burn Harissa Hot Honey Breakfast Burrito - Really tasty. Definitely flavor packed and would order this again.
*BUT there was an issue. Apparently the person that ordered before us asked for the same burrito to go...they NEVER got it and yet our order was ready. The person was pretty cool about it but they were definitely annoyed and gave us a look although it wasn't our fault.
*The ordering system seems unorganized with the cashier writing orders on a slip of receipt paper and putting them on a stand by the kitchen. I wonder if the slips were out of order or fell and they skipped this persons to go order? IDK but they need a better system!
We tried waiting for our coffees before starting to eat but then our food started getting cold...YOU KNOW WHY?... because the poor person that was taking orders was also in charge of making drinks.
Having one person as cashier and barrista is NOT a good idea on a busy Saturday morning. It was hard for them to take a moment and focus on the drinks becuase people kept coming in an placing orders which means we waited for 20+ minutes before getting our drinks.
By then our food was mostly eaten! Thankfully we noticed they had a water pitcher for free water which was a saving grace!
The wait for drinks was so long that people that were already sitting when we arrived and had already eaten their food were JUST getting their drinks before us. HORRIBLE! I felt really bad for the cashier/barista :(
Another turn off, there is no understanding on what to do with dirty dishes. Do we bus our table? If so where do we put it?
We noticed people leaving plates by the water pitcher and cups, some put them on the long counter by the coffee area.
There wasn't a garbage or compost bin, so we weren't sure where to put food scraps. There was a bin for "Plastic Only" but only the cup lids were plastic and the cup itself was paper, so where TF do you put that?
We noticed a black plastic bin that someone had brought out from the back, so we placed our stuff in there but wasn't exactly sure. We tried to ask the cashier/barista but they were slammed with customers so we ccouldn't get their attention.
IDK the place is just poorly organized and messy! There are tables for people to make artwork which is nice but on a busy Saturday it might have been nice to clean those areas up to allow people to sit.
Sorry guys...
*You need a dedicated barista! People waiting 20+ minutes for drinks is insane especially when the food comes out relatively fast.
*Please clean up your restaurant. The amount of flies was gross and no one wants to swat them away from food & drinks.
*Tell people if they should bus their own tables and if so....
*Make it clear where to leave plates, cups, garbage, compost etc. read more