Customer service is kinda rough here. "We have enough work, we don't need your bike"…read moreIs what I was told in person after I was given the run around for 3 days cus they are closed Monday and Sunday. And told them I need it back same day is that a problem, was told by someone "not a problem" won't be coming back, staff seems to switch over every time I come by, which Has stopped and started taking my bikes to a much higher quality shop in the local area, I suggest check around and try other places. And no one told me in the "service dept" you could text the shop, and MAYBE someone would answer.

Very professional. Brought my 02 Fatboy with a stock twin cam 88 engine in to upgrade the cam…read moretensioners oil pump and cams. The staff kept me informed of the progress while they had the bike. Prices are fair and the bike sounds and rides great! Extra bonus was the bike wash when they finished the work.

Good luck reaching anyone. Over the last year, I have called probably 10 times and not once has…read moreanyone EVER answered the phone. I have left a couple messages in the past and nobody has ever called back. Instead, I would have to drive over (20 minutes each way) to get a price and a date they could do something, which I refuse to do. Stay clear, you will never get to speak to someone unless you waste your time and go in person.

I asked this place for some electrical work in my bike and it has worked flawlessly. Really high…read morequality craftsmanship and you can tell a lot of thought was put into making everything look factory. Totally fair pricing and for sure less expensive than a dealership. The work I asked them to do was more complex than it needed to be so they helped me understand a simpler way to get the same result and it actually saved time so I could get my bike back in less than 24 hours. Super impressed.

Went in for a oil change and it was great! Very professional, fast and efficient service…read more The facility was clean, friendly and the staff were personable and polite. The mechanics came and spoke with me personally and they knew what they were talking about. Very pleased and will be recommending this place to everyone!

I was referred to Airpark Auto Service through a work colleague. I had never been to an auto repair…read moreservice so I was unsure of procedures. I met Alex Gurevich, auto/paint manager, when I walked through the door. He was kind and informative as to what my next steps would be after the damage I received from a hit and run. It was reassuring to take my car to someone who knew the correct way to work with insurance and law enforcement. The work that was done on my car was perfect. I had just bought the car a month earlier and the damage was fixed as if it never happened. All fixed, all polished, all clean. Very happy to get my car back like it was just off the car lot. Thanks Alex and all who took time to professionally work on my car. A bonus was the car detail inside and out ....perfect!

Bobby knows bikes like no one else. He's worked and improved my rigid clutch issues when all Iron…read moreWorks ever did was charge me more money for parts that had nothing to do with fixing the problem. No wonder they're out of business. He and Morene (sp.) are exceptional at what they do. Any they have a great selection of fasteners, etc. too. Rockville/District HD never had that. Again, no wonder they went out of business as well (not a bad thing). And they don't look down on you because your not one of their regulars or hangout buddies. Thank you for being there!

My 2015 Subaru Outback needed a new rear door after a tractor trailor backed into it, causing $4k+…read moredamage this past summer. I called several shops, none of which could promise the repair work within a reasonable period of time (2 weeks). Cost was not a factor as the repairs were covered by my insurance company. Levon was very straightforward in estimating the time required, which would be hard to determine before removing the door and viewing the frame damage, which turned out to be considerable. The repairs were still completed in a little more than 2 weeks. The quality of the work was excellent, and Levon provided excellent service in driving me to and from the Rockville library, when I had to wait a couple of hours for some minor follow-on repair. I would not hesitate to use his shop again should the need arise.

Took my 2011 Infiniti M37 to get my get a set of Morimoto fog lights I had purchased from Morimoto…read moreinstalled. Couldn't locate any other shops to do this work. Not only did Levon give me an estimate during my lunch hour, he was able to do the job the next day. What really blew me away was that I added in a custom headlight replacement to swap out my dim and aging bulbs that were borderline dangerous at night and polished the haze off the headlight lenses. He replaced a few other market bulbs as well at no charge. Fast service and quality work at a fair price. Will definitely be going back to Obsession for any other auto customizations. Recommended all the way.

VERY RUDE and doesn't communicate well . I called today to…read moremake a purchase and both times I called I was hung up on and then sent a text that they couldn't talk My question is when did a cellphone become a mainstream business line . He has no idea who I am and the influence I have . I will be putting this company on blast all over social media and I promise it will make a difference. VERY UNPROFESSIONAL

Most products sold here are lemons under the Maryland lemon law. Buyer please be aware. I am having…read morea bad experience with Baltimore Motorsports that will turn into a lawsuit if compromises and agreements are not handled properly. Buyer beware.

Highly recommended if you are looking for a bike. They are really helpful and transparent on…read morepricing. Something came up and I wasn't able to purchase the bike I wanted. Go check them out if your are shopping. Very low stress and not like a Harley Davidson dealer. They have a good selection of used bikes as well

I am very appreciative that while on a long distance ride they were able to fit me in and take care…read moreof my bike last minute. What I had a problem with was the service manager shoving his political views down my f'ing throat. Nobody cares which President you think should die a horrible death and no one cares who you support. His behavior was rude and offensive. I'll ride 1000 miles out of my way the next time I need service just to avoid this dude.