Really great store for skateboarding gear. The sales guy was super helpful, and the choices were…read morewonderful. My skater kid was very happy

Big Shout Out For Wheaton Store Number 587 the manager Malo is the best... we have been going…read morethere for years and all the employees are the most helpful and kind for my son. The store is always so clean and organized.Nicole, Aby, Izzie,Jacob, SM, And Steven thank you so very much for all your help.

Knowledgeable owner and staff. Quick turn around. Fair pricing. Clean shop. They change tires, pump…read moretires, build bikes, and have a small but perfect selection of bike-related items such as reflector vests, etc. Shout out to Mimi for keeping the shop open an extra 30 minutes so I could grab our bikes before the long weekend! Don't trek it to REI or go to another bike shop--this place is fantastic and there always seems to be street parking right out front!

This is a wonderful neighborhood store. I recently visited with my kid to get them their first bike…read more(hooray!) and it was a great experience. I didn't really have an idea of what kid bike makes sense or things to look for - I was looking for advice and I came to the right place. My kid loves the bike they got here and also enjoyed picking out a helmet and sparkly reflector vest as well. The owner and staff are friendly and helpful. Nice store atmosphere and a convenient location on Chevy Chase DC's main street. I highly recommend stopping by and checking it out!

Online seems great have not been to location . Iam in Las Vegas and we'll the location is just…read morethat. Gave great information in layman's terms on upgrade to lithium thank you!!!!!

Used this shop before with my razor scooter and it was great. I have a m365 scooter now that needs…read morerepair and I will contact them again.

more hours please. they never align w my availability…read more I've never been even though I wanted to several times.

On Sunday, April 14th, I attended a Bike House event as a volunteer. I had put my name on the…read morevolunteer list and, since I did not know better and wanted to have my bike looked at, signed the other sheet as well. I watched a volunteer help 2 people, caucasian, and he seemed knowledgeable. I had put my bike on a rack in anticipation. I had never used the rack before. The volunteer tells me we need to turn the bike around. I pick up the rack and turn the bike around. He scoffs while watching me, waits until I am done, and then says in a snotty manner, "Well, you could have turned it around this way, but okay..." I stopped myself before replying, "I told you I have no experience...but...okay....", simply because he was trying to help me but noted he did not speak to either of the two caucasian people he helped in this manner. He tells me that my derailleur is bent and needs to be replaced. I thanked him. He then asks if I need to ride the bike home. I tell him I do and use it for work. Without asking he takes my derailleur off. I asked, "So, I guess we can do something?", which he ignored and continued working. He works like I am not there. He barely speaks to me as he continues. He tells me to try the bike and the chain now slips for all of the gears and my gear indicator is broken. He tells me, "I don't know anything about that...", like it was not working before he touched my bike and tells me that my chairing is old and should be replaced every three years or so, which I am later told is not true. He makes another adjustment and tells me to try it. The gears are slipping worse. I biked by him so he could hear the chain slipping. When I stop he rudely tells me that I have to stop pedaling while changing gears. I grew tired of how he was speaking to me and in the same tone replied, "I was not changing gears, THAT was the point." His attitude goes from barely veiled to full display as he tells me, "Well, I do not know." I asked, "So, my bike is now broken and you are good with that?" He replied that he did not know, pulled up a picture of the part, and told me that is the part I need. I responded that we had determined that before he did whatever he did to my bike and we could have left it there if he did not know what he was doing. The only Bike House person there was LeeAnn who states she was not there to work but to fix her bike. She was there when I asked if this was what I was left with and the volunteer pulled up the picture of the part. I still stayed to move most of the equipment back in before leaving. I posted on their FB page about my first experience there and how underwhelming it was. LeeAnn sends me an email with an offer of help which does not ask what happened. I appreciate the offer to correct the issue but the way I was treated was not addressed nor asked about. You can apologize until you are blue in the face but if you do not ask what happened, you REALLY do not care. I tell her that I am good and will take care of it and she responded, "We can work to try to get you in a better place together or you can treat me and the organization like we don't matter Do you want me to try and help you?" I responded by asking if she just tried to make me feel bad about what their volunteer did to my bike and how I feel about it. Again, ignored. We agree to have a professional come look at my bike on Tuesday, 04/16/24 (D.C. Emancipation Day). The professional, who was the best thing about the entire experience, and I are trying to sort it when LeeAnn shows up. She pours tea for me, without asking if I wanted any, and then clicks her tongue and sighs when I decline. She then proceeds to tell me how unfair it is that I am holding her and The Bike House responsible for what a volunteer did. I tell her that the worst part of it was how the volunteer treated me versus the two caucasian people he helped. LeeAnn THEN asks me what happened. I begin to tell her, she cuts me off to tell me how I am making her feel. I wait until she is done, start to tell he again, and she interrupts me again to say, "Yeah....but..." At that point I realize she is not interested in what happened. She is interested absolving her feeling of being blamed. I asked her when I directly blamed her and she refers to my post about my experience. Once again, implying that I should just shut up about what happened to me. I asked her what SHE needed to feel better because that seemed to be what was happening. She then snaps at me that I have not even told her what happened...like I just did not attempt that, twice. That was bad enough but she then denied that she cut me off. When I pointed out how and when she had, she replied, "Well, I had to defend myself!" I asked, "From what, me telling you the story of what happened?" I kept telling her I was good and thanking the professional but LeeAnn kept trying to get me to see how wrong I was. She REALLY came to tell me, on D.C. Emancipation Day, that I should shut up about my racist experience.

I have purchased biking shoes & helmet from this store. In both cases I interacted with friendly &…read moreknowledgeable staff. Looking forward to another similar experience.

Only wish I worked with this store sooner. Got a new bike and sales staff helped me select one…read moreright for my age and riding style and made sure the fit was dead on. Since riding the new wheels speed and comfort are both up. Don't be like me: it's time to trade up to a new bike with current technology on gears and brakes.

I'd give this store zero stars if i could. My family and I…read morewere so excited to have a Nike store in Bethesda! We went right in and selected shoes and I was going to use my 20 percent discount for being a Nike loyalist. The computers were down so they said I couldn't use the discount and they said they'd email me a receipt when the computers came back up. I never got the receipt. Fast forward 3 months, the shoes turn out to be defective. I attempted to return them to the store, as corporate said that's where I had to go, and they had no record of the purchase and were only willing to give me the current value of the show which was 1/3 of the $150 I had paid for them. They wouldn't give me a credit to my credit card or a store credit, I had to spend it on more merchandise or worse yet, add more money to buy a new pair of sneakers. Needless to say, I won't shop at this store ever again and I seriously doubt I'll buy any nike gear unless someone at corporate makes this right with me.

From the owner: Chain retailer selling a range of Nike athletic footwear, apparel & accessories.read more

I loved visiting this Nike store. The employees were very helpful, the deals were great, and the…read morestore was well stocked with a huge variety. My son who is finding his own style had a blast picking shoes, kids clothes on sale, and finding a hat to match his dad. I will definitely be returning to this specific Nike store.

After haven't been to silver spring downtown area for awhile, glad to see some changes happened to…read morethe area including this new nike shop. This nike factory store is very spacious and has great selections, great value on discounted items. The shop looks pretty clean. But out side of 1 security guard and couple employees in the front, we didn't really see other employees working on the floor. Since we didn't need any service so cannot really comment on it. The store was very quiet, not too many customers inside when we were there. Great location, and convenient. Parking garage nearby.

12.16.24 I stopped…read morein as I wanted to look at some of their jackets. Unfortunately, I didn't see anything that I wanted. I did manage to find a waffle crewneck sweater that I liked and purchased. It was $79. More than I would normally spend, but since I liked the sweater, I splurged. They have apparel and accessories for women, men and children. They have two levels and are located in Pike and Rose. The store itself from what I have observed seldom has sales, however, there is a rack in the back of the Women's section of reduced ticketed items. I also thought it was cool that their fitting room has unisex rooms. Service was great. I was greeted upon entering and asked if I needed any assistance.

Perfect for sleeping bags, Nordic walking, classic basic casual clothing. Can be pricey but long…read morelasting.

The best selection of e-bikes in the area hands down. Staff is professional, knowledgeable and…read morefriendly. Currently hosting monthly group rides on the bike trails in The DMV area. Get out and RIDE! ‍

I had a Great time exploring all of the varieties of bike that Strictly E bikes has to offer, I was…read moreable to narrow it down to the Velotric Cruiser about a month ago and today I have 247miles on it. The Bike is solid and Fast! The customer service was very nice and helpful to me being this is my first E-bike...I am very Happy with the Experience that I received from everyone @Strictly e-bike.

Great service and good prices. The turnaround time was much shorter than I expected. Would…read moredefinitely recommend

Great service , look for Jeremy, if u need service with your motorcycle, this is the place to go…read more Well recommended.