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    Cactus Jack's Auto

    2.2 (53 reviews)
    Closed 11:00 am - 4:00 pm
    Updated 1 month ago

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    11 years ago

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    8 years ago

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    11 years ago

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    12 years ago

    this company and chicago lenders are the same business horibble payments every 2 weeks $300 then they repo over 1 payment

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    10 years ago

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    Page 2 of 2

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    Review Highlights - Cactus Jack's Auto

    Man came in to Mesa location it took Hazen 20 mins to get me signed sealed delivered with my new vehicl.

    Mentioned in 10 reviews

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    Earnhardt Toyota - Earnhardt Toyota Scion in the Phoenix East Valley - US60 & Superstition Springs Blvd.

    Earnhardt Toyota

    (539 reviews)

    JORDAN SMITH Contact…read moreJordan Smith to buy your car. We live in Central Texas, which is not in Arizona.... Does that tell you anything. Many, many, many months ago before they were officially released or available I began the Journey to get the exact 2026 RAV4 PHEV we wanted to replace our fantastic 21 RAV4 Prime Premium. I Don't pay over MSRP, I don't accept "mandatory" dealer, or port installed options that I didn't want. I am the customer, I want what I want, not what is available. I contacted several Toyota dealers in Texas with what I wanted and asked them to call the minute they got an allocation for it and I would buy it. Texas is never 1st on the list for plug in vehicles as of April 22 3026 I am unaware of any Texas dealers having any allocations. I also have very low confidence in a smooth transaction with any Texas (Gulf States Toyota) dealer. I also contacted Jordan Smith at Earnhardt, who has sold 3 vehicles to family members, and another Jordan at Corwin Toyota in Colorado. I gave them both the same information. The DAY the allocations were released to BOTH of those dealers Jordan Smith at Earnhardt Toyota sent me a screenshot of the EXACT car I asked for that said "Presold to me by Jordan Smith". For giggles, I checked the Corwin website, they also had one, a month and a half later NO contact whatsoever. It's ok though I am driving one now... As if that wasn't enough, Jordan Smith at Earnhardt Toyota assisted/facilitated working with a 3rd party to get my desired tint and ppf applied to the car prior to us flying to Mesa to pick it up. This car is a unicorn, getting it at MSRP is as much as one can expect. Jordan Smith helped with the 3rd party and went above and beyond. Bravo, and thank you Jordan Smith.

    I contacted Earnhardt Toyota regarding a recall on my vehicle. They took down all of my information…read moreand created a profile, but told me they were unable to bring my car in because they didn't have the parts available. When I asked when the parts might be available, I was told to call back the following week. I also asked if they could reach out to me once the parts came in since they already had my information, but initially they said they couldn't do that or schedule anything. After insisting, I was told they would call me when parts became available, but the overall experience felt unhelpful and lacking in communication--especially for something as important as a recall that already has an official fix released. I hope they improve their process for handling recall appointments and customer follow-up.

    Honda Of Superstition Springs

    Honda Of Superstition Springs

    (539 reviews)

    Went in for an oil change & a factory recall! Service was…read moreamazing. Phil got us through so fast, helped me make my next appointment, he made this so easy. Thank you so much

    DO NOT COME HERE! I recently moved to the Mesa area and needed my biannual service for my Honda…read moreInsight 2019. That service went well but within a week or so of my 85,000 service I noticed a squealing noise coming from the vents while using my AC. I will start off by saying I know when I scheduled my service the way Philip talked to me should have been a red flag but we decided to bring the car in anyways. I had my husband manage the contact with Philip after he was condescending with me. On 03/20/26, Philip called us after the projected time we were given to hear back and indicated that my AC Compressor had been severely damaged and caused catastrophic damage to the whole system and that I will need a whole AC system replacement. He quoted us a little under $10,000. Honda has a recall on the AC Condenser in my vehicle as certified by another Honda dealership (Chandler), as Philip refused to check for us via VIN. Philip was short and indicated that he did not see how that would be related at all but would contact his manager. This morning, 03/21/26 my spouse called and Philip indicated that the AC Condenser was not the issue. We decided to get a second opinion as the whole interaction with Philip was shady and we felt uneasy. Philip did not want to even talk to my husband about the issues in depth while paying for the diagnostic fee- $240. Finally after my husband questioned why Philip wouldn't talk about the vehicles concerns. Philip indicated while being condescending and infantilizing my husband, that the issue was the Evaporator and that everything else is just contaminated. Philip would not go into detail of what "contamination" meant. This explanation is a completely different story than received on 03/20/26. We are unsure if this error was complete idiotic incompetence on his part or if he had malicious intent. Either way, we were not working with them anymore. Philip indicated manager approved $8,600 cost for total AC system replacement. To which we declined as he destroyed what little trust we had left. This "updated story" was reflected in the service recommendations from the Tech. I will never recommend this Honda Dealership from our personal experience or as per research and review, it seems that their reputation is justified.

    Cactus Jack's Auto - car_dealers - Updated May 2026

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