Great service with Mac. Price and good service with them…read moreI really appreciate and recommend.

After using their service for over a year, we moved to an area they didn't currently have on the…read morenetwork. They said they would send a tech out and get back with me. Two weeks later I called back and they said they had no record of that work order. When I dropped off my equipment, the portly sales agent said they would have to charge me $170 plus dollars for the four days of service after our billing cycle ended since our "promotion" was up. I told him I wasn't paying that for four days of Internet and he chuckled. I hate when customer service people seem to get a kick out of fing with customers. Stay away.

Kevin M was great! Personable. Spent hrs with us making sure all our doohickies connected right and…read moregave all kinds of advice. Connection is big improvement over Spectrum. Only complaint is it took so long for a fiber option to arrive in our neighborhood.

The service was great - until it wasn't. TLDR my connection has been down for a day and will…read morecontinue to be down for even more days. This week my connection started dropping at least 50% of packets. I called right away on Wednesday morning at 9am. They said the ONT needed to be replaced and that they would ship one out to me that day and that I should expect it the next day. I asked if I could pick it up, or any other option to not be down for a day and they said there wasn't. They shipped the ONT UPS Ground Saver from Santa Rosa, it won't be here until Friday at 9pm at the earliest so I called back twice and they said there was nothing they would do to help me. They also said that if the ONT doesn't resolve the issue I would have to wait for a tech appointment which would be another few days. --- Update: Sonic came through and dispatched a great technician, Guillermo, today who brought a new ONT and did extra work to make sure everything was working. I'm back online and very happy again.

I highly recommend this TV mounting service! He did an amazing job from start to finish. During the…read moreinstallation, he discovered that a piece needed for the mount was broken. Instead of leaving us with the problem or trying to work around it, he took the time to go to Home Depot and get a replacement part so the job could be completed properly. What impressed me most was his honesty and professionalism. He could have easily left us with the broken part, but he genuinely cared about doing the job right. It's clear that he takes pride in his work and puts his customers first. The TV looks great, everything is secure, and the entire experience was stress-free. I really appreciate his dedication, attention to detail, and integrity. It's hard to find people who care this much about their work these days. I would definitely hire him again and recommend him to anyone needing a TV mounted!

Aryan was easy to communicate with by text and we scheduled a time for a site visit. We had to…read morechange the initial appointment time due to his work schedule, but that was fine. However, I never heard back from him with a quote so the site visit was a waste of my time and his time.

I had a really meaningful experience with Terry at the Comcast store at The Veranda in Concord, CA…read more I came in after my dad had just passed away to cancel his account and set up a new plan for myself. Terry was incredibly helpful throughout the entire process, and he showed genuine compassion when I explained the situation. That kind of understanding during a difficult time meant a lot more than I can properly put into words. He did mention a few additional deals that were actually very good, but what stood out was that he wasn't pushy at all. He respected the situation I was in and focused on helping me get exactly what I needed without any pressure. In the end, he set me up with the best plan tailored to me and my family. His professionalism, kindness, and patience made a hard day a little easier to get through. Terry truly went above and beyond and deserves a raise and a promotion. I'm very grateful for his help and would highly recommend him to anyone.

Where to start. I have an intermittent internet problem. I go from high 600 Mbps down to 50 Mbps…read moredown where a simple webpage will not load. I call and sure enough Xfinity said we see a problem too, lets send someone out to take a look. GREAT I though. I get 3 phone calls from their call center I assume is located in India on 3 consecutive days as late as 9 PM. Each & every time I get confirm your internet is work and we can cancel the Tech? No it's an INTERMITTENT problem. I can only assume Xfinity is doing their very best NOT to send a tech to my house. On the day of my appointment I get a text from the Tech. Will be arriving within 20 minutes. Have arrived. Shortly there after I get Sorry we missed you. Your appointment has been canceled. No one came to my door. I have to talk to I assume AI by computer to find out why my appointment was canceled. They say oh due to a technical issue your appointment was never made. That is a bold face lie since I had spoken with 3 call reps and got text messages from the Tech. I finely get a live person and I get the Yes Sir, Yes Sir 3 bags full we will have someone out tomorrow. NOT an hour later I get the call from the center telling me your internet is working can we cancel the appointment. Why yes you can, I will be going with another internet provider.

They are attentive and professional. Remo is incredibly prompt in contacting you to make sure they…read moreunderstand your needs and to ensure everything is done correctly. I've had them install StarLink at 2 separate locations including once with a 2nd specific audiophile connection. Both times were seamless. I also contacted Remo after a storm affected our connection. He got back to me within an hour to troubleshoot the problem. An easy 5 stars. -PM

Requested service for installing StarLink at our home. Quick response from the company. Day of…read moreappointment they arrived on time and were very professional. They explained the reason for placement of the starlink, setup everything, and connected to our existing mesh relay system. Cleaned up after themselves. Appointment was completed in the two hour allotted. Highly recommend this company!

Mari S from the xfinity store has been very Helpful and professional, she accommodated me and…read moreassisted me with my work from home needs. Highly recommended! She deserve a salary increase workin on weekend!

BEWARE: Xfinity makes canceling SUCH a hassle! They try extensively to talk you out if it and then…read moresend you to the store to "drop off" your modem with a confirmation number. But instead of a simple slip of paper or digital drop off they make you wait in line after people setting up service and trouble shooting problems just to give a number. If you try to leave they will bill you for the modem.

After six years of being an Unwired customer, I've come to realize it is the gold standard for an…read moreISP, especially with respect to service. A recent story: my internet died. Of course, I called Unwired, to see if the network was down. They quickly determined that the problem was NOT on their end. BUT, instead of hanging up the phone, Unwired helped me solve my problem... on my side. This is a rare and wonderful company. If I could give six stars, I would.

Unwired has saved my Berkeley Hills home from terrible cable internet! For more than a decade other…read morecompanies have refused to extend their data lines and I have lived at 0.1mbs download speeds. No company could offer better because they all claimed that my house was just out of reach of their last node. Unwired solved that problem in less than a week, and even with their least expensive plan our internet speeds are amazing. They were very responsive to emails and calls, and their installation crew was incredibly kind and careful. They helped us set up the router (we purchased) and in less than three hours an age old obstacle to the internet had been removed. Thank you very much Unwired!

I was very happy to have read the reviews on yelp that recommended this place and especially the…read moresales rep, Greg Briggs. I visited the store, and indeed, he was extremely helpful. AT&T still gave us much of it's usual runaround, however, Greg had the patience to follow through with all the steps that were needed. I just couldn't manage them on my own, especially because of the cognitive challenges that arise from having multiple sclerosis, as well as my natural luddite tendencies. He was able to complete all of my lost cell phone service needs, even if it took over 4 hours (and two days). This is the kind of service that will help to continue to keep me as an AT&T customer. I'm grateful there is a physical store with staff. AT&T gets 2 stars, Greg gets 5 stars.

Steer Clear...... Increased Charges...!!!…read more AT&T Increased every phone.... Yes, every phone by $5.00 dollars for their upgrades. Check your phone bill...!! It went up by $5.00 dollars PER Line......!!! Rip off...... Unethical ...!!! Not Impressed

Jerrick was great to work with. Requested a quote through Yelp to get a 77" up on the wall with…read morewire concealment. He got back to me quickly and answered any questions I had. Quoted 400 flat for everything and scheduled for the following week. Arrived towards the end of the 1 hr arrival window. He put shoe covers on which I appreciate greatly. Seemed like a chill guy and knowledgeable in what he does. He was very diligent and efficient. Everything turned out looking great. Took no longer than an hr to an hr and 20, start to finish. Overall, I highly recommend Jerrick and his work to anyone looking to get a TV mounted.

Great customer service, great service in herbal A+ work. Would recommend Jerrick for ANY AND ALL…read moreelectrical needs. This is my 6th tv he's put up for me over the years. Would highly recommend.

Excellent Work. very knowledgeable of everything related to mounting TVs and electrical. Super…read morehappy with the outcome. I would highly recommend Clayton very easy-going!

We are so happy we found this company! Dealing with Clayton from start to finish deserves a 5 star…read moreand we've already recommended him to a family member. Communication- clear and responds timely Pricing- very reasonable Quality of work- good and fast. We can tell he definitely knows what he is doing. He installed two TV's for us in about 45 mins. Thanks Clayton!! Here's a picture of the 75" he installed above the mantle.