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    Cabinets by Charron

    5.0 (3 reviews)
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    8 years ago

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    11 years ago

    These guys are great! They did an efficient job on my cabinets, for a very reasonable price as well. Would recommend to anyone and everyone!

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    11 years ago

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    Pacific Sales Kitchen & Bath

    Pacific Sales Kitchen & Bath

    4.5
    (629 reviews)
    $$

    We have bought appliances from Pacific Sales for many years. We recently had replace our 10 year…read moreold washer and dryer. We worked with Annalee Camacho to buy the appliances. The buying process was simple and cost effective especially because she is very knowledgeable and easy to work with.

    We've came in here for years, ultimately buying our appliances at Costco due to no delivery or…read moreinstallation fees (highly recommend) and great price on warranties. This time we wanted an Over the Range Microwave. We came in on Saturday, selected an open box microwave which appeared practically new, and discussed with Robert all the accessories it would come with. Robert stated the only thing it wouldn't come with was the box and instructions. He advised us we could pickup the microwave on Tuesday after 3pm. Later that evening my husband sent him an email confirming all the accessories it would come with. Days later Robert replied with a thumbs up (see attached photo). On Tuesday morning, my husband received a text message from Pacific Sales advising him the item was ready for pickup. We arrived after 3:00 and were immediately told our item was not ready. No one appeared to have known about it. We were then told someone could get it ready for us. Prior to them doing that we wanted to ensure we were getting the accessories. This is when everything went downhill. We found out the microwave did not come with several essential accessories. Mind you this item was listed as "good" which means all the essential accessories should have been included. The associate helping us went to get the manager so we could discuss the situation. Annallee, the "Experience Manager", arrived about 20 feet away from us immediately shouting that the open box comes with whatever you see. There was zero professionalism in the way she initially spoke to us. I was surprised we didn't even get a "Hello". When she finally arrived in front of us, we explained the situation. Instead of offering a sincere apology, she said "I wouldn't buy it if it were me." FYI we were the only customers in the store during that time. It was dead inside. Quickly after this, we went to the front desk and requested a refund. No one seemed to care or try to rectify the situation. At the very least they could have changed the open box label to "fair" instead of "good" since it was missing essential accessories. At the end of the day I simply cannot see how all of this happened and no one seemed to care. There was little professionalism despite the store being empty. I have seen other similar negative reviews and encourage you to find a place that values you as a customer when something goes wrong.

    Blackstone Granite & Marble

    Blackstone Granite & Marble

    4.8
    (110 reviews)
    $

    I love these guys, they gave me a renewed faith and trust in what a good contractor looks like. We…read moreended up having them do our backsplash in quartzite because we loved our counters so much and we trusted them. Here are a few things that set them apart from other contractors I interviewed: 1) responsive but not pushy. Some stone fabricators in San diego are incredibly pushy. 2) professional- in communication and in the way they do their operations. 3) high tech machinery and a clean cutting room. They let me see the cut template before cutting. 4) high attention to detail. 5) a proper itemized contract. Some contractors would just send me a text message with rates. That's not the way I want to do business, especially when thousands of dollars are being exchanged. The way they did quotes and contracts is what made me pull the trigger. They were mid point on price but for the service and quality you got, i felt it was a great value. I also love giving my money to a nice, hard working family. Thanks Sam, we will definitely use you again and recommend all our friends and family! You will not be disappointed. - sincerely, a high maintenance, overthinking customer :) hi Also, for those curious, the slab name in picture is a quartzite called Levezzi Classic. I purchased it at arizona tile (who is also fantastic). Blackstone had some similar quartzite but i had already put a hold on the stone before i found blackstone.

    Cristina and Ana at Blackstone Marble were wonderful to work with. Cristina showed me some remnants…read moreand was incredibly helpful, and Ana took the time to answer my questions over the phone with clarity and expertise. Both were very responsive, kind, professional, and highly knowledgeable. I truly appreciated their help. A phenomenal experience all around!!!! Thank you very much!

    Cabinets by Charron - buildingsupplies - Updated June 2026

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