I've been there for 2 bathroom tile jobs. Both times they were so very helpful. Both bathrooms…read moreturned out fabulous. I would definitely recommend them.

TL; DR. Nice tile, nice work, nasty sales staff and terrible communicationonce the sale is made…read more 2nd TL; DR: don't think the tile you order is what you will get - it's your responsibility to go to the store and verify pre installation. We weren't told that. Mostly I'm writing this to save someone else from our situation. Our project turned out fine in terms of craftsmanship, but we ended with tile we hadn't picked out. We worked with a salesman and picked out 3 sets of tile...the backsplash was specifically chosen bcs it had subtle yellow tones. When the tile installer came out with the tile, it didn't look like the tile we had ordered. It was gray tone and not yellowed. I double checked all the paper work, and called the store and everything matched. I thought I must have remembered wrong. So, I visited the Tile Shop to see the tile first hand, and that's where the events happened that makes me give them a big BUYER BEWARE. The first salesman who approached me was downright nasty when I explained the situation to me. He told me they don't make mistakes, and that's why I should order the amount of tile they recommend. (Makes no sense about color.) He was so rude I didn't want to talk to him and I found the original salesman. He agreed the tile shade was different and shrugged his shoulders. He told me basically that it had been my responsibility to come in and check the tile they ordered for me before it left the store. No one had ever told us that. So the only option is to tear it out and buy new. Can't attach pics thru Yelp, I was able to on google reviews.

I stopped in to do some comparison pricing in hopes of getting some year-end deals. This was my…read morelast stop after Lowes, Sears, and Warners Stallien. All of these companies were within $100 of each other, and all said they would honor competitor's pricing, so why did I chose to bring my $6,000+ business here? Service, Service, Service, and a young man named Ricardo. Ricardo took care of me, told me he would try to get me the best price (which he did). But that was just the tip, he also assured me they would store my appliances until I was ready for install, he would have them delivered to my new home and installed, and he said he would arrange all of this with my contractor for me!! Basically, I showed up, Ricardo educated me on my options, and then took everything else off my hands. I will be coming back to see Ricardo when it's time for a washer and dryer. Could other companies do these same things? Perhaps, but none of them told me they could. Ricardo did, and he won my business.

Exceptional customer service!!! Kate was the sales person who helped me and she is a sweetheart!…read more Pacific Kitchen and Home has excellent pricing and with the 60 day price match sealed the deal with me! I definitely recommend speaking with Kate for any questions about appliances, she is extremely helpful and very knowledgeable!

We were recommended to ERK by our son, who had a much larger project done and was very happy. We…read morefound the owners easy to work with, with a wide variety of countertop options , and providing take home samples. Day of install we had 8 inches of snow so really didn't expect them that morning. They arrived before the plows! love the countertop, and they even fixed a sloping cupboard situation too. Great service!

They helped us pick out a remnant for our bathroom vanity countertop from their wide selection of…read morebeautiful stone and decide on design options. They came out and measured within a couple days, and a couple days later they came in and installed the piece, along with sink, all very professionally done, and for a very reasonable price. It looks fantastic, we will definitely be back for future stone needs!

I hired Gerhard's in Edina to replace my kitchen cabinets and bathroom vanities including granite…read moreand quartz countertops. We selected the AristoKraft line of cabinets and are VERY disappointed in the quality. Junk!! The pull out shelves keep falling off the track. We've had to make modifications to make them more stable. Also, one of my bathroom countertops was not measured correctly so it doesn't reach all the way to the wall. There is at least a 1/2" gap that they filled with caulk along the front edge. It looks hideous. Plus they installed a damaged refrigerator panel, measured my crown molding incorrectly and now it juts out past the wall edge even though I spent so much time on the phone picking out a crown that WOULDN'T do that. They offered to take off $400 for the crown molding screw up but never fixed any of the other issues mentioned. WOULD NOT RECOMMEND!!!

we love the cabinets...the ones that are done...but weve been waiting for two months to…read morefinish...they dont answer when we call, dont call back and seem like theyd rather argue than just fix the problem.

Kohler makes beautiful bath fixtures. The staff, uinfortunately, is not very motivated to make a…read moresale, and I would not recommend doing business with them. Similarly, they display beautiful Ann Sacks tile, but do not seem to be able to supply it.

I had a great experience today with Julie, and Shannon. I came in, because someone broke my toilet…read moreseat (surely not me...) they were extremely friendly, swift, and happy to help me with a replacement part. Thanks you 2! I'll be back!

This shop has a lot of knickknacks, bathroom supplies, and food/beverage options…read more I bought a lathering shave bar, some locally sourced black teas, cheddar popcorn topping (with nutritional yeast ), reusable coffee filters, the famous buffalo flavored nuts, caramel popcorn, toothpaste tablets (no fluoride), and gummy worms. Seriously once you start picking out snacks, it's hard to resist. Will definitely be back. Had my eye on a bronze safety razor and everything/curry flavored cashews.

LOVE this adorable local shop! Only thing I don't love is how far away it is from me, but I will…read moremake a special trip to get there. I like that they have sustainable products and practices here. The food selection is awesome and the earth-friendly products are outstanding. If you plan to buy any of the bulk items, be sure to bring along your own container (and maybe even bring an extra - they collect for those who don't have these with them).

After working with Plekkenpol for over five years and spending hundreds of thousands of dollars on…read moreat least three different projects, this is not a review we expected to write. We have referred them to family and friends--three of those referrals have resulted in projects--and until recently, trusted them without hesitation. Historically, price transparency was something they were willing to provide. Unfortunately, something has changed. Most recently, we were quoted $30-35K for a relatively straightforward mudroom remodel and back door installation. When the formal bid came in at a single lump sum number over $40K with some modest scope additions, we asked for additional transparency into that singular number to understand how much each part of the project was costing so we could determine where adjustments could be made. We were told that a further breakdown of the lump sum would not be provided. Over the next two weeks, we removed multiple significant items from the project scope, yet the total price barely changed in response. We asked repeatedly for greater transparency to understand what was still comprising the lump sum price we were being quoted and never received it. At a certain point, the math just did not add up, and it became increasingly difficult to reconcile the number we were being quoted by Plekkenpol with the project scope. When we expressed frustration with the lack of clarity, the response was dismissive and unhelpful. We were told that regardless of project size--even on significantly larger projects--additional price transparency would not be shared and that we should trust them that we are getting the best price. To be clear, this was not about the money--it was about transparency and partnership. We simply wanted to know what we were being charged for. Because Plekkenpol would not tell us how they arrived at their lump sum price, we ultimately chose to end our long-standing relationship and move on. We recently recommended to another family that they consider Plekkenpol, but after this experience, feel obligated to advise them not to proceed due to Plekkenpol's unwillingness to provide transparency in pricing.

We hired Plekkenpol in 2021 to build an outdoor space; Pavilion, kitchen, fireplace. We met with…read morethe project manager in April of 2021 aligned on a plan and signed the contract that May. I hadn't heard anything by July and I reached out and my email bounced. I learned then that Dan had retired and I would have a new project manager. Erik was rude and obnoxious. He insulted me about the contract and the options I had selected. He forced us to renegotiate everything in the contract adding exceptional additional costs. Even when it was clear in the contract they would just tell us we're wrong. They destroyed our pool deck and patio when cutting the stone. They failed to reinstall the patio pavers to plan or properly (according to another contractor which we hired to install our paver driveway). It's 2024 and our job is still incomplete. They hired an attorney to try to scare me into paying them another $24,000 (on a project which is in total around $320k - $160k for Plekkenpol) just to part ways. We have quotes now to repair their work in excess of $65,000. There are a lot of people who have gotten good work done by Plekkenpol, but this project was a nightmare for us. If you choose them I wish you the best of luck. They do not care about quality and their owner has zero integrity.