Had a great experience with Mountain High Kitchen and Bath. I love my new kitchen countertops! Kim…read morewas incredible and went above and beyond in helping me with every detail. She was prompt, friendly and available. Will definitely recommend to my friends and family.

From the owner: Mountain High Kitchen and Bath provides kitchen and bathroom cabinet and countertop sales to the…read moreAurora, CO area.

After much planning on flooring options, we landed up at StoneCity. The CEO Mr Babu was well versed…read morewith optimal home improvement ideas and even provided a phasewise approach. The crew who installed premium wood flooring were skilled in high-end installation techniques. They were committed, punctual and professional. I'd recommend StoneCity to anyone.

We hired Eddie, who represented that he works in partnership with Stone City. He told us that our…read morecabinets, cabinet fronts, and shelving were ordered in April. However, we still have not received the cabinet fronts or shelving. I have visited Stone City twice and have been unable to get anyone to locate a receipt or order confirmation showing whether these items were ever ordered. Eddie told us there was a shipping issue and that the missing items needed to be reordered. Stone City has said that our entire order was delivered, but no one has reviewed our actual order with us or provided documentation confirming what was ordered and delivered. My husband also called to request information, but his call was not returned. I understand that the cabinet designer is on maternity leave, but the owner or another employee should still be able to access the company's orders, invoices, and payment records. At this point, we are simply trying to determine whether Stone City received our money and whether the missing cabinet fronts and shelving were ever ordered. This has been an incredibly frustrating experience. We have repeatedly requested basic documentation and assistance, but no one has been willing or able to provide clear answers.

I was in the middle of getting my house ready to sell and realized I needed to get a set of closet…read moredoors installed within a week. Ugh. On that Friday morning I threw out a plea for help on Yelp and Ryan reached out to me quickly to ask questions and to also guide me on the process of finding the right size based on the closet measurements. In a task that frankly seemed unachievable and stressful with my tight timeline, Ryan made me feel more comfortable that we could get this done. I ordered the closet doors from Home Depot that same day with an expected delivery time of 5 days and Ryan booked his schedule to come do the work the next morning. On the day of the planned delivery, a day prior to the install, I received a notification from FedEx that it was being bumped to the next day. I called them and they said that the box had been damaged and they would be delivering it the next day with no guaranteed timeline, but expected "midday". I let Ryan know and so he adjusted his schedule to come in the afternoon instead. Also, knowing my tight timeline, he brought along someone to help speed up the install. Ryan and his associate Eric came by late Friday afternoon (when the doors actually finally arrived), and after the doors were hung up, we found that they were shorter than advertised and would require additional adjustments so it would look correct. We also found that the handles had to be manually routed (which was not included in the online description of those doors). With the additional work required, us getting late into the evening and additional materials needing to be picked up, we needed to schedule another day. They came back two days later, a day before listing photos were to be taken, and finished up the install and I could not be happier! These guys did such a fantastic job. I really lucked out with Ryan seeing my request for help that day. He truly went above-and-beyond throughout the process to help me get those doors in ahead of my listing photos. And the pricing? Extremely reasonable. I have hired many a contractor in my time and I know that it can be so hard to find a good one. Call Ryan. He will take care of you.

Started out somewhat strong with a quick response and quick start date. But they were slow at…read moreworking. Examples: a) Living room ceiling needed repair with replacing drywall in a 4x4 section and sanding & re-texturing 2 other areas plus painting took 7 working days, b) in a 6 1/2 hour work day only 2 walls in a bedroom were painted, one coat, no trim work. A project that was supposed to take approx 2 weeks was not completed after 5 1/2 weeks. To be fair I did add a few things to the project but they would not have taken an additional 3 weeks. They probably do a good job on small projects but not on bigger projects. The attention to detail was also lacking.

I had a small part go out on my water heater and I could not find it anywhere. I called George T…read moreSanders and was fortunate enough to get Mike on the phone as he went ABOVE and BEYOND to help me out. Mike took the time to look for the part in his warehouse and when he couldn't find it he called their location in Centennial who had the part. I told Mike that I was actually headed to Northern CO for a meeting and wouldn't be able to make back down South before their store closed. Mike came through again and got me setup to pickup the part I needed at dealer in Northern CO and even put in the purchase order as the dealer does not sell to the public. Thank you Mike and George T Sanders for reminding me of what true customer service is! If you are looking for someone honest and helpful, give Mike @ George T Sanders a call. Thanks Mike!

Ron Steffen helped me sort out what I needed to fix my kitchen sink plumbing. The big box stores…read moredon't have plumbing supplies for old houses. Ron explained how to fix my project and had all the supplies. Thank you for excellent customer service.

This was such a lovely experience from start to finish. Rebecca was so communicative throughout the…read moreprocess and arranged all the pieces for us to have new countertops installed-- from retrofitting a new sink to picking out the slabs we wanted to the actual install (which she managed to fit in just before Christmas-- phew!) We are so happy with our new quartz countertops and thrilled that they came in under budget!

Everyone I encountered was great. Working with my HOA rules and the building management office is…read morecomplicated and exhausting. I would not blame anyone if they refused to work in this building. It's that bad. Rebecca handled everything with grace and was always solution oriented. The installation team was a dream and the countertops are gorgeous. From top to bottom they care about doing a great job.

Avoid this company!!…read more For the past three weeks, I have been attempting to have someone from BEST Kitchens and Baths to get back in touch with me regarding a bathroom remodel completed in 2019 that has workmanship errors now causing damage to my home. Following the work being completed in 2019, BEST provides a two year warranty which was a huge selling point when I selected them to do the work in my home. I reached out over three weeks ago on Saturday May 15th via email. I did not receive any reply until Thursday May 20th, when they stated that they would have a project manager assist. Since that initial reply, I have emailed three times with no response as well as called three times, left voicemails and have still had no contact. The result is now the initial issue is getting worse and causing more damage to my home with BEST choosing to ignore my contact entirely.

We hired BEST to build a 400-sq-ft addition on our home. The project was scheduled to begin March…read more3, 2019, and we were told it would take 8 weeks. March 3rd came and went with no communication. After a few days, we contacted BEST and were told there was some hold up with the permit. It became immediately apparent that BEST, and the project manager Ben McBride, were completely unfamiliar with the permitting process. We finally broke ground on April 23, 2019, seven weeks late. We were assured it would still be an 8-week project. As with the permitting process, it became undeniable that BEST had no idea what it was doing. Our impression was that there were no plans for one step of the project until the previous step was completely done. So, for example, the foundation was finally completed (which took 2 tries), and only then did BEST start to figure out how to do the framing. So, between each step, there was typically a delay of 4-6 weeks as BEST tried to figure out what to do next. And during this entire process, there was next-to-no communication. We regularly went 6-8 weeks with no contact, and then one day a sub-contractor would show up at our house. In Fall 2019, one member of BEST started coming to our house every day. At first, we thought this was a sign of good things to come, and maybe the project would start moving again. We have now discovered that almost everything this person did was done incorrectly (e.g. interior framing). While this employee was coming to our house, there was no oversight or supervision. We were made many promises that were either forgotten or ignored. We were told someone from BEST would be at our house every day while the project was going on - this never happened. We were told there would be regular walk-throughs to discuss progress and next steps - this never happened. We finally moved in to our new space on February 17, 2020, about 10 months after we broke ground (on the 8-week project). After moving in, we developed a short punch list that consisted of mainly cosmetic issues. As of the writing of this review (August 25, 2020), we believe we have said goodbye to BEST for the last time. The punch list was only recently completed (as much as we think it will be) after another 6 months have passed, and some items have been either ignored or forgotten (interior paint and drywall repair/touch-ups). If you are interested in more details about this project and our experience, do not hesitate to message me privately.

Can not say how pleased we were with, Bek! We had a door in our bathroom crack out of its top hinge…read moreand broke the frame around the doorway. Had a guy from a big name company come out and quoted us $500-$800 and needed 1-2weeks to replace the frame and door. Bek came over right away on a Saturday and fixed our frame then reattach the door the next morning at 7:30am before we had to leave the house. All for far less than we were quoted. He was super nice and helpful... we have 4 kiddos all young and they were very interested in his work. He was very kind and they all enjoyed watching him work. He even took down an old fan for us and installed a new light. Just can't say enough good things about him. Thanks Bek!!!

We found Beck and "expert guys construction" through an Instagram ad. We did a consult with him for…read morea full gut renovation of our outdated kitchen. He quoted us a big number but he showed us many videos and pictures of his previous work and after looking him up on Thumbtack and Google review, we took the plunge and hired him. I am here to tell you what a horrible mistake that was in hopes of helping anyone else who may be considering hiring him. He took ALOT of money from us but beginning the very first day he was supposed to start our project, he has made every day of our lives a nightmare and I wish I was exaggerating. A project he assured us (verbally and in our contract) would take 4-6 weeks took over 4 months and the only reason it finally finished is because we went out and bought our own supplies so that the workers would have something to install. MOST of those 4 months, the kitchen sat with no work being done because Beck did not provide the materials to do the work. I'm talking weeks to months for him to order flooring, CABINETS, countertops! He waited so long that we had to settle for a different cabinet color and different countertops than what agreed on in the beginning because they were sold out or on backorder. He literally said he would NOT deliver our countertops if we didn't pay him money the night before he was supposed to come with them. WE HAD ALREADY PAID HIM FOR THE COUNTERTOPS!!! Even though we had proof and text messages and bank drafts, he said he cannot bring us the countertops because he doesn't have the money to pay those workers so we had to. I WISH I was making this up. And the worst part, is if we didn't have proof of everything through text messages, he would have stolen so much more money and supplies from us. All the things we went out and bought ourselves were included in the contract but were never reimbursed (backsplash, lighting, drawers and shelfs for the cabinets, faucets, sink). On top of that he left our home an absolute disaster. His workers left tools, and half used supplies everywhere. They spilled white paint on our concrete garage floor and left it there to dry and for us to cleanup! Also, he will flat out ignore your calls and text messages FOR DAYS! We had to get legal counsel and send him legal threats for him to respond! I don't want this review to get much longer, there is so much to say. We are forever traumatized by this whole experience and will let everyone know on every review site. I'm sure Beck thinks he just robbed us blind and never have to deal with us again, what a surprise he will get soon. If you are reading this and considering hiring expert guys construction, you have been severely warned. Proceed at your own risk and only if you have a good lawyer on retainer. P.S. all of his workers speak Russian and VERY little English, so good luck communicating with whichever stranger that shows up to your house and that's IF they come to work.

We recently renovated a bathroom to try to fit a deeper tub. I ran across Hydro Massage tubs during…read moremy searches for a deep tub that could fit in a 60" alcove. When I found the Lacie Deluxe with the 18" water depth I decided it was worth the risk and go with it. I ended up getting the Gold series with all the bells and whistles. Ron spoke with me when I reached out to him and answered all my questions. I cannot express to you how much I LOVE this tub. I do recommend getting both jets as the whirlpool jets heat up the water and the air jets cool it down. The quality of the tub is great and it arrived in perfect condition. The value of all the features and quality of the tub is worth it alone. I highly recommend getting a tub from Hydro Massage!

BEWARE OF HYDRO MASSAGE TUBS! We bought our Hydro Massage tub after making a trip to Colorado,…read moretalking to Ron (the owner) and sitting in a few models. We liked the design and the jet system so ordered one for our new home. When the tub arrived at our home in Wyoming, we noticed the box it was shipped in was damaged and made a note of it. It took us a while to finish the house and have it installed but once we did, we noticed the tub was leaking. It wasn't leaking in just one spot where the box was damaged but 4 different areas! Ron assured us he would ship us the necessary parts and pay our plumber to fix the repairs. Two months later, after waiting for parts and then more parts, and $1500 in plumbing expenses we finally have a working tub. Problem is, Ron said he would only reimburse use for $1000 of the expense because it would eat up his profit. So, rather than pay for the repairs as promised, and have a satisfied customer, he stiffed us on the repair cost! Unless you have extra money set aside to pay for any plumbing that may be displaced in shipping don't plan on having a working tub upon installation. Read less