Staff was very professional and helpful. Inventory and options were plenty. Pricing was fair. Pick…read moreup and after hour return options were very convenient. I was grateful for the available ready to use options in the truck like the blanket for securing and cushioning item (I did not use), and the hand truck/dolly (which I did use). I would recommend this location and also use them again.

I was lied to at the Rio Rancho, NM U-Haul. I am relocating and asked if my vehicle could tow a…read moresmall trailer. They told me yes (2021 Toyota Corolla). I also specifically asked them how many pounds of personal items can I put in the Trailer - JUST personal items. I was told 900 pounds. I asked the same question numerous times to be sure I could put 900 pounds in the trailer. Well they flat out lied to me. After I paid $526.20 to put a hitch on my vehicle I found out I can only put 400 pounds in the trailer. This isn't enough and now days before I'm supposed to leave and out over $500 I have to find alternative methods to move. I would NOT use this facility every again. They are liars and just want your money

In desperation, I called around to get prices of other storage and one that was closer to my area…read more The Storage company that I had been in for almost 3 years was charging me $150 a month. I could afford it no longer. The staff at aEXTRA SPACE STORAGE were very good at helping me pick out the size of storage needed for stuff., actually they saved me $60. I'm serious! I'm so grateful! Affordable prices, clean storages, secure.

I'd give negative stars if possible! Josh at this location told us of a great deal approximately 90…read morebucks a month for a storage unit. We took him up on it only to find out that after 3 months, the price jumped $70. Now today, 1 year in, a notice that it is going up to $199 a month. We do not like these price increases and now we're paying more than double of what we originally got there supposed deal at. Everyone please read the fine print, ask questions, and if you were smart, you would look elsewhere! This is absolutely ridiculous and we are looking to get a new storage unit!

Great service, very friendly. I would like to acknowledge John and Mariah for their helpfulness and…read moreknowledge when to it comes to answering questions. They really seem to care about their job and I appreciate them very much ​

Thank you Mariah for all your help today! I appreciate you. I appreciate your help with setting up…read moremy storage unit and providing good customer service.

Everyone here is helpful, courteous and I love knowing that my belongings are safe and secure. I am…read morevery new to the area and really lucked out and hit a home run with Northern Blvd Storage.

From the owner: Storage Units Near Me? Conveniently located at 3301 Northern Blvd NE, our self storage facility…read moreoffers secure storage units & vehicle parking. We also have friendly staff, security cameras, and electronic access gates to help keep your belongings safe.

UPDATE: It's now over 2 months since this service failure. I found additional damage to one of the…read moretrim panels once I finally got my truck back. I submitted a claim to U-Haul's insurance company accompanied by photographs and a detailed list of parts and labor from the dealer. Now, weeks later, their insurance company will not even respond to my latest email and have apparently decided they are going to just walk away from these damages. Absolutely the worst customer service I've encountered in years. If you choose to do business with them, you should consider yourself warned.

I just read an ugly review and I'm sorry that happened to you. However I've used this U-Haul place…read moretwice and have had excellent service both times. And it's not just because I'm a girl cause I looked like trash all the times I came in! There were complications with our truck, we had to keep it two extra days, had to call U-Haul roadside assistance and get the battery replaced in our truck, I was very stressed out about the price, and what was going to happen, and the gentlemen were very accommodating and assisted me so well! I called multiple times for help and everything the time everyone was patient and kind it was a huge Christmas/New Year's gift!

Very friendly, professional staff. Very clean storage units. I know my belongings are safe…read more Recommend to anyone who is looking for a storage unit.

This is the 2nd complaint about something serious that has happened at extra space storage in the…read morelast 2 months & no one from extra space upper mgt cares that I cannot deal with KIm a horribly abusive property mgr who wont even stay on top of responsibilities to renters who store there!!! I am a 62-year old female who's been renting at the calle cuervo location since 2021. I visited unit last week & couldn't understand why there were a multitude of crumbs under expensive shoes I hadn't worn much before puttimg them in storage are in horrible shape - just from having sat in that unit since 2021!!!! next, i lifted a bag containing new wardrobe garments, and saw a large, unidentified wet-looking dark brown things grouped together tightly in a circular pattern & put hand on bag to sweep unidentifed pile off bag my hand: THEY WERE FRESHLY LAID MICE/RAT TURDS LAID FROM MANY ANIMALS GROUPED TOGETHER IN A WET PILE THE SIZE OF THE PALM OF MY HAND!!! NEVER MIND KIM THE SERIOUSLY ABUSIVE, MONEY GOUGING MGR WHO RAISES RENT FOR THE WEIRDEST REASONS - EVEN WHEN I WORE A DRESS/HAT TO ACCESS MY UNIT!!! The last few times I went to Kim with anything : (1) One time with question about temperature in unit (2) One time in 2023 being unable to go on property to access unit due to an emergency situation/waited 4 hours until closing at 10:00 p.m. for someone to let me on property as advised per staff on duty; and, no one came to let me in. Reported situation to be a nice person in case Extra Space did not know about electrical problem with gate & Kim raised rent!!! (3) problem with Post Office that got straightened out - Kim raised rent - wouldn't back down (4) happened to wear a dress the day I went to access something from unit in November, 2025 & Kim saw me & raised rent $100!!! (5) When first moving into unit in 2021 on several cross-country move occasions (had to do entire move by myself) - Kim emerged from office screaming at me and talking down to me in the mist rude and insulting way not to park my car with enclosed container attached or the large box truck (one time) next to double doors where elevators are , ordering me to park across the lot; however since 2022, Kim always permits other renters who sometimes have several vehicles, with people helping them to park next to the double doors to do their loading and unloading - but Kim refused to allow me to do that!!! EXTRA SPACE STORAGE IS SUPPOSED TO HANDLE PEST CONTROL BUT KIM THE MANAGER IS NOT DOING THIS, TO ENSURE ALL RENTERD HAVE THEIR SHOES, CLOTHING, FURNITURE, IMPORTANT THINGS DINED ON BY WHAT SEEMS TO BE A HUGE POPULATION OF RODENTS - ESPECIALLY IF RENTERS GO TO KIM WITH ANY QUESTIONS OR COMMENTS ABOUT THINGS TO BE HELPFUL.

Arrived here to help a friend move some things from storage into her new home and Kimberly helped…read moreus out. She was friendly. :)