Wow, I just came from VRSS and I am super satisfied with your rep David! I've been a customer for years and I always dreaded coming into the office to discuss my account with your previous rep Susan. She was a nightmare to deal with and so unprofessional. I enjoy referring my friends to VRSS, I like the facility and the convenience offered there, but Susan was so rude to people that they were turned off to renting there. Your new customer service rep Dave is courteous, efficient and professional! He explains things to me so that I understand my storage options and he just has such great people skills. It's truly a pleasure doing business with VRSS now and I look forward to sending referrals knowing that Dave will give them superior customer service. Thanks! read more